See all properties
Save

Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive

4.5 star property
Adults-only property with 6 restaurants and 3 outdoor pools

Photo gallery for Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive

Aerial view
Free minibar, in-room safe, desk, blackout curtains
Beach/ocean view
6 restaurants, breakfast, lunch, dinner served; Asian cuisine
3 outdoor pools, pool umbrellas, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Bar
  • All-inclusive
The current price is NZ$621
includes taxes & fees
5 Dec - 6 Dec

Explore the area

View map
Salt Coppers, Runaway Bay, Saint Ann
  • Place, Runaway Bay Beach
    ‪4 min drive‬
  • Place, Ocean View Beach
    ‪4 min drive‬
  • Place, Cardiff Hall Beach
    ‪4 min drive‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪59 min drive‬

Room options

View all photos for Junior Suite (Deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (Deluxe)

8.6 out of 10
Excellent
(175 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
  • 46 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (Deluxe)

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Sofa bed
  • 56 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Room, Oceanfront (Deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Room, Oceanfront (Deluxe)

8.4 out of 10
Very good
(22 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
  • 56 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Junior Suite, Sea View (Deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View (Deluxe)

8.6 out of 10
Excellent
(159 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Sofa bed
  • 56 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (Deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Sofa bed
  • Sea view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Room, Oceanfront (Deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Room, Oceanfront (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
  • Partial ocean view
  • Sleeps 3
  • 2 King Beds OR 1 Double Sofa Bed

View all photos for Junior Suite (Deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (Deluxe)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Sofa bed
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (Deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Sofa bed
  • Sea view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Room, Oceanfront (Deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Room, Oceanfront (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
  • Partial ocean view
  • Sleeps 3
  • 2 King Beds OR 1 Double Sofa Bed

View all photos for Junior Suite (Deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Sofa bed
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (Deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Sofa bed
  • Sea view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Room, Oceanfront (Deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Room, Oceanfront (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
  • Partial ocean view
  • Sleeps 3
  • 2 King Beds OR 1 Double Sofa Bed

View all photos for Junior Suite (Deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (Deluxe)

8.2 out of 10
Very good
(15 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Sofa bed
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (Deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View (Deluxe)

8.2 out of 10
Very good
(11 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Sofa bed
  • Sea view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Room, Oceanfront (Deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Room, Oceanfront (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
  • Partial ocean view
  • Sleeps 3
  • 2 King Beds OR 1 Double Sofa Bed

About the area

Runaway Bay

A luxury stay in Runaway Bay awaits you at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive. You'll be within a 10-minute walk of Jamaica Beaches and 3.2 km (2 mi) from Green Grotto Caves. Highlights at this all-inclusive property include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include hot stone massages, sports massages, body wraps and body scrubs along with access to the steam room. The restaurant, Takara, serves Asian cuisine and is open for dinner. With 4 poolside bars and 5 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and outdoor tennis court. Other amenities include free Wi-Fi in public areas, a sauna and a snack bar/deli. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4.5-property class Runaway Bay property, you'll be 4.1 km (2.6 mi) from Ocean View Beach and 4.1 km (2.6 mi) from Cardiff Hall Beach.

What's nearby

  • Green Grotto Caves - 3 min drive - 3.9 km
  • Runaway Bay Beach - 4 min drive - 3.0 km
  • Flavours Beach - 4 min drive - 3.0 km
  • Ocean View Beach - 4 min drive - 3.0 km
  • Cardiff Hall Beach - 4 min drive - 3.0 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 66 min drive

Restaurants

  • ‪The Jasmin - ‬2 min walk
  • ‪Orquídea Buffet - ‬8 min walk
  • ‪Las Olas - Rodizio - ‬10 min walk
  • ‪Lobby Bar - ‬4 min walk
  • ‪Mikado Japanese Restaurant - ‬4 min walk

About this property

Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive

Adults-only property with 6 restaurants and 3 outdoor pools
Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 6 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 4 poolside bars and 5 bars/lounges. Public spaces have free WiFi. This Victorian property also offers outdoor tennis courts, a sauna and a fitness centre. Self parking is free.

This 4.5-star Runaway Bay property is smoke free.

  • 525 guestrooms or units
  • 7 levels
  • 4 buildings
  • 6 dining venues
  • 4 bars by the pool
  • 5 bars or lounges
  • Built in 2015
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • 1 conference room
  • Swim-up bar
Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive offers 525 air-conditioned accommodations with free minibar items and a safe. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Runaway Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Similar properties

10 bars/lounges, swim-up bar, poolside bar, beach bar
Bahia Principe Grand Jamaica - All Inclusive
  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
3.7 out of 5, Good, 2,625 reviews
Bahia Principe Grand Jamaica - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 poolside bars
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Jazmin Main Restaurant
  • Mikado Restaurant
  • Picasso
  • Rodizio Las Olas
  • Takara

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Bicycles
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Parasailing
  • Personal motorised watercraft
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Water skiing
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa treatment rooms
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 4 buildings
  • 7 floors
  • Banquet hall
  • Built in 2015
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from September 1 2025 to October 31 2025 (dates subject to change):
  • One of the dining venues
The property will be renovating from 1 September 2025 to 31 October 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Luxury Bahia
Luxury Bahia Principe All Inclusive
Luxury Bahia Principe Runaway Bay
Luxury Bahia Principe Runaway Bay All Inclusive Adults Only
Luxury Runaway Bay
Runaway Bay Luxury Bahia Principe
Bahia Principe Luxury Runaway Bay
Bahia Principe Luxury Runaway Bay All Inclusive
Luxury Bahia Principe Runaway Bay All Inclusive Adults Only
Bahia Principe Luxury Runaway Bay Adults Only All Inclusive

Frequently asked questions

What is the cancellation policy at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive on 5 Dec 2025 start from NZ$621.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

Yep, Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive has a free self car park.

Are there any beaches close to Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

Yep, Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive is a short 8-minute walk from Jamaica Beaches. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find motor boats and boat tours.

Is there a spa on site at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

Yep, there is an onsite spa at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive have a pool?

Yep, and guests love it! Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive features 4 poolside bars, 3 outdoor pools and a full-service spa. All guestrooms come with Private jetted baths, 24-hour room service and free minibar items.

What makes Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive a romantic place to stay?

Couples spa treatments and 24-hour room service, as well as Jetted bath and private balconies in the guestrooms, help set the scene for a romantic weekend at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive.

Is Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive family-friendly?

No, Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive is an adults-only property.

Are there hot tubs in the rooms at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive serve breakfast?

You bet, free buffet breakfast is offered daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

Relax with a coldie at the 4 poolside bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves Asian cuisine. One of the dining venues will be unavailable from September 1 2025 to October 31 2025 (dates subject to change). The property will be renovating its dining venue from September 1 2025 until October 31 2025 (completion date subject to change).

What time are check-in & check-out at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

No, pets and service animals are not allowed.

Reviews

Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1398 out of 2599 reviews
Rating 8 - Good. 597 out of 2599 reviews
Rating 6 - Okay. 309 out of 2599 reviews
Rating 4 - Poor. 150 out of 2599 reviews
Rating 2 - Terrible. 145 out of 2599 reviews

Reviews

10/10 Excellent

Rochel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing guest services was amazing as well I would definitely come back to stay
Stayed 6 nights in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities
The scenery
Stayed 4 nights in Jul 2025

10/10 Excellent

Fereselam Abebe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the rooms could use a bit of updating, the staff truly made the experience unforgettable. They were incredibly helpful, friendly, and welcoming throughout the entire stay. I had an amazing time and would absolutely recommend this trip—100% worth every dollar
Stayed 3 nights in Aug 2025

2/10 Terrible

Joseph

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am writing to express my strong dissatisfaction with my recent stay at your resort, which began on June 28,2025. My friends and I selected your property based on online materials that promoted an upscale, vibrant, adults-only experience — but the reality was far from what was promised. The misleading information, poor accommodations, and unacceptable conditions we encountered. We were advised that check-in would be at 3 PM. Upon arriving at 12 PM, we were offered an upgrade to a luxury ocean-view room. We accepted, only to be told the room wouldn’t be ready until approximately 4:30 PM. The room, (costing an additional $280) while technically facing the ocean, was located at the furthest point of the resort and also overlooked a row of poverty-stricken houses with dogs barking loudly at all hours. Fires nearby caused thick smoke to blow directly into our room throughout our stay, making it difficult to enjoy the space. Adding to the inconvenience, we were placed on the fourth floor and the elevator was out of order. This was especially frustrating during check-out, having to navigate stairs with luggage. Despite paying for the “luxury” side of the resort, every restaurant was located on the family side, requiring long walks back and forth. The luxury side had no added value — no exclusive restaurants, no nightlife, and certainly no peace, as we constantly had to enter crowded areas filled with families and children. They also have cockroaches .review cut short.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lorna, Coral springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Was great so were the staff. Great location lots of a to toes. We will be back.
Stayed 4 nights in Jun 2025

6/10 Okay

Brandon

Travelled with partner
Liked: Cleanliness, amenities
This was a very tough review to do for a couple reasons. There were a lot of great things with the resort and also some pretty bad things. The pros: Beautiful Room/view A lot to do on the resort property A good selection of restaurants (despite some repeat or subpar dishes) Mostly friendly staff The cons: Terrible room service (we had to call multiple times anytime we ordered from room service, and sometimes we wouldn't get service at all) Poor facilities - the elevators were constantly broken down and half working Unprofessional staff - despite being mostly friendly, some were kind of rude but most of them were very unprofessional, goofing off with each other in front of the guests and overall overly relaxed attitude around the guests that should not be found at most 5 star resorts
Stayed 7 nights in Jul 2025

4/10 Poor

Jessica

Travelled with family
Liked: Staff & service
Food was great. Property compared to other places I’ve stayed it’s mid. The room service food was cold everytime it showed up. I don’t understand why they ask what or if we are celebrating anything because they did little to nothing. Then they tried to sell us on the priority club membership. The room upgrade wasn’t anything special it was the same room I was already in. I didn’t see the perks of that. Staying on the luxury side but still was around kids. Half the restaurants are on the family side. Honestly the hotel should just convert to a family hotel. The adults only wasn’t giving what needed to be gave. 3/5 overall experience.
Stayed 3 nights in Jul 2025

10/10 Excellent

Junior, Hackensack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only need a good parking lot there’s one unpaved lot in the back that no one tells you about until you can’t find parking a cleaner told me to try one in the back
Stayed 3 nights in Jul 2025

8/10 Good

Tymie

Travelled with partner
Liked: Cleanliness, staff & service
Majority nice staff friendly plenty good options
Stayed 3 nights in Jul 2025

2/10 Terrible

Charice

Stayed 3 nights in Jul 2025

10/10 Excellent

Myrtheldjyne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Darnea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was beautiful the ocean view room exquisite the Food excellent
Stayed 4 nights in Jul 2025

10/10 Excellent

Corita

Stayed 4 nights in Jun 2025

8/10 Good

Madeline

Travelled with group
Liked: Cleanliness, property conditions & facilities
The entertainment and the food were good. Great selection of dishes and multiple activities to choose from. I had to ask for the room upgrade and the champagne that was part of the VIP perk was not fulfilled. The sauna in the spa was under construction; however there was no notice or announcement on the website. Once my wristband was taken off, I requested for assistance to call my support car service at the guest experience desk a few minutes later, the employee did not care to help as I was already checked out. It would have been an overall great experience until one employee decided to be subpar at the end.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tyrone

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful,just a little better mattress other than that it was amazing
Stayed 4 nights in Jul 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a well maintained resort
Stayed 8 nights in Jul 2025

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is spacious and enjoyed how the pools were set up on the grounds allowing you to choose the quiet or entertainment section.
Stayed 2 nights in Jul 2025

8/10 Good

Lesvia

Stayed 7 nights in Jul 2025

10/10 Excellent

Dalvan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cleaned. At some point food was cold..and rhe mostly frustrated problem was No Tv for 3 days .yes the bedding was nice and clean..transport was great
Stayed 5 nights in Jul 2025

10/10 Excellent

Sahil

Liked: Staff & service, property conditions & facilities
When i was here i felt like i left my crazy world and came to heaven where all of the staff was so friendly and welcoming. Everything from the food and drinks it was all so good . I highly recommend like try to book the Adult only side cause it’s just so much more peaceful and a bit of less crowded compared to the grand side. And with the adult side you can also enjoy the grand side as well with the food as well and drinks are soo good
Stayed 4 nights in Jul 2025

4/10 Poor

Bridgette, New Windsor

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Disappointed Stay at Bahia Principe Luxury Runaway Bay I rarely write negative reviews, but our experience at Bahia Principe Luxury Runaway Bay left us incredibly disappointed. Check-In & Room Issues: Upon arrival, it took over two hours to get our room ready because staff repeatedly had to find a supervisor to approve it. Unfortunately, the room was far from acceptable once we got in—roaches by the entryway, no blanket on the bed, and sheets that were paper-thin. We had to search the closet for a barely adequate blanket and repeatedly request more than two washcloths each day. One of the most concerning issues was getting locked in the bathroom for 10 minutes because the doorknob was missing. The toilet door was also broken and wouldn’t close properly—my husband had to fix it himself. Amenities: Electrical outlets were limited, the TV was very small, and the screen quality was beyond poor—blurry and outdated. This room was not what you expect from a “Luxury” resort. I requested to be moved, but was told there were no other rooms available. Staff & Service: The front desk staff were unhelpful and dismissive, and follow-up on concerns was nonexistent. Even after explaining everything during a guest survey, we were told a manager would reach out. That never happened. The workers from the Privilege Club were extremely pushy and misleading. They aggressively promoted a “free massage” without disclosing the catch—attending a 90-minute presentation—and were rude.
Stayed 6 nights in Jul 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great food
Stayed 5 nights in Jul 2025

10/10 Excellent

Anthony Coles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about my stay with the property
Stayed 4 nights in Jul 2025

6/10 Okay

Shaniquia

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Francine

Travelled with group
Liked: Amenities
The property and service was exceptional
Stayed 3 nights in Jul 2025