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Excellence Oyster Bay - Adults Only All Inclusive

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Premium bedding, minibar, in-room safe, free WiFi
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Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi

Explore the area

View map
Peninsula Oyster Bay, Falmouth
  • Place, Luminous Lagoon
    ‪7 min drive‬
  • Place, Rose Hall Great House
    ‪37 min drive‬
  • Place, Doctor's Cave Beach
    ‪51 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪50 min drive‬

Room options

View all photos for Junior Suite Garden View

Junior Suite Garden View | View from room

Junior Suite Garden View

8.4 out of 10
Very good
(21 reviews)
  • Garden view
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite With Private Pool

View from room

Junior Suite With Private Pool

9.2 out of 10
Wonderful
(20 reviews)
  • Garden view
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View

View from room

Junior Suite Ocean View

9.4 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean Front

View from room

Junior Suite Ocean Front

9.0 out of 10
Wonderful
(17 reviews)
  • Ocean view
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite with Private Pool + 20% OFF SPA

Premium bedding, minibar, in-room safe, free WiFi

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean Front + 20% OFF SPA

View from room

Excellence Club Junior Suite Ocean Front + 20% OFF SPA

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Rooftop Terrace Suite with Plunge Pool Ocean Front + 20% OFF SPA

View from room

Excellence Club Rooftop Terrace Suite with Plunge Pool Ocean Front + 20% OFF SPA

7.8 out of 10
Good
(8 reviews)
  • Ocean view
  • 89 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beach House Suite with Plunge Pool Ocean Front + 20% OFF SPA

View from room

Excellence Club Beach House Suite with Plunge Pool Ocean Front + 20% OFF SPA

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Honeymoon Rooftop Terrace Suite Plunge Pool + 20% OFF SPA

Premium bedding, minibar, in-room safe, free WiFi

Excellence Club Honeymoon Rooftop Terrace Suite Plunge Pool + 20% OFF SPA

  • Ocean view
  • 102 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, free WiFi

Junior Suite

9.0 out of 10
Wonderful
(14 reviews)
  • Resort view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Plunge Pool Garden View

View from room

Junior Suite with Plunge Pool Garden View

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Plunge Pool Ocean Front

View from room

Junior Suite with Plunge Pool Ocean Front

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 84 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Partial Ocean View + 20% OFF SPA

View from room

Excellence Club Junior Suite Partial Ocean View + 20% OFF SPA

9.4 out of 10
Exceptional
(3 reviews)
  • Partial ocean view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Imperial Suite Rooftop Terrace with Plunge Pool Ocean Front

View from room

Imperial Suite Rooftop Terrace with Plunge Pool Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 130 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Beach Villa With Private Pool

Beach Villa With Private Pool | Terrace/patio

Beach Villa With Private Pool

  • Ocean view
  • 140 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beachfront House Suite With Plunge Pool + 20% OFF SPA

Premium bedding, minibar, in-room safe, free WiFi

Excellence Club Beachfront House Suite With Plunge Pool + 20% OFF SPA

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

View from room

FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO JUNIOR SUITE OCEAN FRONT

View from room

FREE UPGRADE TO JUNIOR SUITE OCEAN FRONT

8.0 out of 10
Very good
(1 review)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE PARTIAL OCEAN VIEW

View from room

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE PARTIAL OCEAN VIEW

  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO JUNIOR SUITE WITH PRIVATE POOL

View from room

FREE UPGRADE TO JUNIOR SUITE WITH PRIVATE POOL

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 2
  • 1 King Bed

About the area

Falmouth

A luxury stay in Falmouth awaits you at Excellence Oyster Bay - Adults Only All Inclusive. You'll be 2.8 km (1.7 mi) from Blue Waters Beach Club and 3.1 km (1.9 mi) from Luminous Lagoon. Highlights at this all-inclusive property include 11 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Miilé Spa can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and hydrotherapy. The fine-dining restaurant, Chez Isabelle, serves French cuisine and is open for dinner. With 3 poolside bars and 10 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 4 hot tubs and gym. Plus you'll find free Wi-Fi in public areas, a sauna and a coffee shop/cafe. There's also the convenience of an airport shuttle. .Attractions in proximity to this 5-property class Falmouth property include Rose Hall Great House and Doctor's Cave Beach.

What's nearby

  • Luminous Lagoon - 7 min drive - 4.1 km
  • Burwood Beach - 10 min drive - 7.0 km
  • Montego Bay Convention Centre - 35 min drive - 30.8 km
  • Rose Hall Great House - 37 min drive - 31.7 km
  • Doctor's Cave Beach - 51 min drive - 47.0 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 45 min drive

Restaurants

  • ‪White Bay - ‬6 min drive
  • ‪Napoli - ‬6 min drive
  • ‪Kfc - ‬11 min drive
  • ‪The Jablum Cafe @ Port of Falmouth - ‬13 min drive
  • ‪Riu The Steakhouse - ‬6 min drive

About this property

Excellence Oyster Bay - Adults Only All Inclusive

Excellence Oyster Bay - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Excellence Oyster Bay - Adults Only All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 11 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 10 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a sauna, a fitness centre and a garden.

Smoking is allowed in designated areas at this 5-star Falmouth property.

  • 315 guestrooms or units
  • 3 levels
  • 11 dining venues
  • 3 bars by the pool
  • 10 bars or lounges
  • Built in 2018
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
Excellence Oyster Bay - Adults Only All Inclusive offers 315 accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Falmouth property provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Miilé Spa has 13 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 3 poolside bars
  • A coffee shop/cafe

Restaurants on site

  • Chez Isabelle
  • Spice
  • The Grill
  • The Kitchen Table
  • The Lobster House

Things to do

  • 2 outdoor pools
  • 4 hot tubs
  • Boat tours
  • Full-service spa
  • Gym
  • Kayaking
  • Sailing
  • Sauna
  • Snorkelling

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (116 centimetre high)

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Built in 2018
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free local calls
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Excellence Oyster Bay - Adults Only All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JMD 38844.51 per vehicle (return, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Excellence Oyster Bay Adults All-Inclusive Falmouth

Excellence Oyster Bay Adults All-Inclusive

Excellence Oyster Adults Incl

Excellence Oyster Bay Adults Only All Inclusive

Excellence Oyster Bay - Adults Only All Inclusive Falmouth

Frequently asked questions

What is the cancellation policy at Excellence Oyster Bay - Adults Only All Inclusive?

Excellence Oyster Bay - Adults Only All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Excellence Oyster Bay - Adults Only All Inclusive?

The closest beach to Excellence Oyster Bay - Adults Only All Inclusive is Doctor's Cave Beach (30.9 km).

Is there a spa on site at Excellence Oyster Bay - Adults Only All Inclusive?

Yep, Miilé Spa is available for guests. It has 4 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Excellence Oyster Bay - Adults Only All Inclusive have a pool?

Yep, and guests recommend it! Excellence Oyster Bay - Adults Only All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Excellence Oyster Bay - Adults Only All Inclusive?

Excellence Oyster Bay - Adults Only All Inclusive features a private beach, 3 poolside bars and 2 outdoor pools. All guestrooms come with premium bedding and 24-hour room service.

What makes Excellence Oyster Bay - Adults Only All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Excellence Oyster Bay - Adults Only All Inclusive.

Is Excellence Oyster Bay - Adults Only All Inclusive family-friendly?

No, Excellence Oyster Bay - Adults Only All Inclusive is an adults-only property.

Is there a free airport shuttle available at Excellence Oyster Bay - Adults Only All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Excellence Oyster Bay - Adults Only All Inclusive?

Relax with a coldie at the 3 poolside bars or 10 lounge bars, and grab a meal at the onsite restaurant that serves French cuisine.

What time are check-in & check-out at Excellence Oyster Bay - Adults Only All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Excellence Oyster Bay - Adults Only All Inclusive?

No, pets and service animals are not allowed.

Excellence Oyster Bay - Adults Only All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 928 out of 1279 reviews
Rating 8 - Good. 198 out of 1279 reviews
Rating 6 - Okay. 72 out of 1279 reviews
Rating 4 - Poor. 37 out of 1279 reviews
Rating 2 - Terrible. 44 out of 1279 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Aidan

Stayed 4 nights in Feb 2026

10/10 Excellent

Serina H

Travelled with partner
We had an amazing stay at Excellence Oyster Bay. The food was absolutely phenomenal and the service was outstanding from start to finish. A special shoutout to D’Andre, our waiter, who truly went above and beyond to meet all of our needs — he was such a joy and made our experience even more memorable. The rooms were very clean, the grounds were beautifully maintained, and even though the weather wasn’t great, our stay was still incredible. We would absolutely return and highly recommend this resort
Stayed 6 nights in Feb 2026

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Here are just a few of the outstanding staff: Rojay, waiter at The Grill and Chez Isabelle, attentive, remembered my allergies each time. Antoinette, hostess at the Lobster House and Magna. She remembered our name and room number, always a smile on her face. Impressive! Kimono at the Zenith pool. Pleasant and efficient even though she seemed overworked. Allayah, The Lobster House. Remembered allergies and she was attentive. Britannia, Magna. A real professional server! Felicia, waitress at the small pool. She always seemed to be there when we were ready for another beverage. Christopher and Jessie at the Martini bar. They were friendly and hard workers. The bar could get quite busy and they always made sure to acknowledge each guest even if it would be a few minutes before they could take their order. Kenira, hostess at the breakfast buffet. She remembered us each morning and made us feel welcome. All of the staff in the Club Lounge were helpful and friendly. Overall we really enjoyed our 3rd stay at Excellence Oyster Bay!
Stayed 10 nights in Jan 2026

10/10 Excellent

Kimberley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, very clean, nice food options
Stayed 6 nights in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
When we arrive, I was greeted by Hotel staff at the front door and then I was escorted to the front desk where I was checked in immediately and brought to a beautiful ocean front suit The food was amazing with your choice 10 of restaurants..on the property and after dinner you had a choice an amazing show or after dinner drinks at the main bar. I have traveled many countries and I can’t remember a staff that were so professional. And willing to go out of their way to provide you with the best customer service. I highly recommend this hotel for at least a five nights day to get the full ambience of the hotel.
Stayed 4 nights in Jan 2026

10/10 Excellent

Natalie

Stayed 3 nights in Jan 2026

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
The resort itself was amazing—beautiful property, excellent amenities, and very friendly, attentive staff. The food, service, and overall atmosphere were top-notch and truly made the stay enjoyable. That said, I would not recommend the garden view room. The garden view we initially had was very disappointing and did not match the quality of the resort. We upgraded to an ocean view/oceanfront room, and it completely changed the experience—it was absolutely worth the additional cost. I highly recommend booking ocean view or oceanfront for the best experience.
Stayed 4 nights in Jan 2026

10/10 Excellent

Nadine

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and amazing Jamaican food
Stayed 4 nights in Jan 2026

10/10 Excellent

Carrissa Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The nicest staff I’ve ever met
Stayed 6 nights in Jan 2026

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food and drinks were amazing. The people were very nice but the service was slow at times and the entertainment was minimum. Beach was just beautiful and the property was immaculate. We would come back at the right price!
Stayed 3 nights in Jan 2026

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything straight out of the car from greeting to the lobby and entire trip was phenomenal! I literally don’t think there was any stress because they were very accommodating and attentive with service. There was a standard and they met it each time! I’ve never been happier from the food, the amenities, the clean and beautiful room 5007 was the best room for the swim out suite literally centered! The staff was always amazing that they were memorable by name! Also was surprised the 24hr room service was amazing! Food options were great and it was always delivered within time! I will book again and again! Even the other guests were all very nice and welcoming! Made lots of acquaintances!
Our swimout
View from the balcony
The balcony at the Kitchen entrance
Hot tub
Stayed 4 nights in Jan 2026

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amenities, friendly and helpful staff. The entire resort was really clean and elegant
Stayed 3 nights in Jan 2026

10/10 Excellent

Terry

Stayed 6 nights in Jan 2026

10/10 Excellent

Abir

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything stood out. It was amazing.
Stayed 3 nights in Jan 2026

10/10 Excellent

Awilda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay! The room was spotless, the staff was friendly and attentive, and the amenities were outstanding. The adults-only atmosphere made the experience very relaxing. We truly enjoyed our stay and would definitely return.
Stayed 3 nights in Jan 2026

10/10 Excellent

Mark Louis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was awesome. They kept it clean and the staff was so kind. Whatever you needed you got. I would love to go back. It was so relaxing.
Stayed 7 nights in Jan 2026

10/10 Excellent

Bianca Ysabel Banzon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I just returned from our honeymoon at Excellence Oyster Bay and have nothing but AMAZING things to say. The beach was beautiful - quiet, secluded, and kept so clean. The food was great, especially loved The Lobster House and Spice (specifically the Hibachi). Most importantly, the staff was INCREDIBLE. So personable and genuinely kind people. The entertainment team - specifically Martin, Tomayo, Jordanique, Rick, and Pauline - always had us laughing throughout the day and are pretty convincing when it came to participating in the activities throughout the day. Our very first dinner (and our very last) was at the Lobster House with Dave. He was attentive and offered exceptional service. Ricardo and De'andre were also great! Sherica at the front desk was amazing. Organized and charismatic. The perfect person to have as soon as you walk into the resort. Kefirya was the perfect host. Welcoming, kind, and checked in on us throughout our meal. Last but not least - the bartenders. Outstanding people that kept both our drinks (and hearts) full throughout our stay. Junior, Kishnoy, Rivarrio, Alex, and Jose-Anne. So fun to talk to and so great at their jobs. We have never had a better experience at an all-inclusive resort than at Excellence. They made our honeymoon so special and we are truly thankful! We are hoping to come back one day.
Stayed 9 nights in Jan 2026

10/10 Excellent

karli

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort was very well kept and clean! The staff was amazing, always making us feel welcome. We specifically appreciated the activities staff, they truly made our stay amazing! We had a great time with them. Room service was timely with great convenient food! The room provided many amenities that we enjoyed. The resort was very quiet and peaceful during our time there. Will definitely consider going here again!
Stayed 6 nights in Jan 2026

10/10 Excellent

Paul A, Somerset

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with great staff and great swim up heated pool with beach view and access….
Stayed 7 nights in Jan 2026

10/10 Excellent

Rua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view. Loved the room we stayed at. The only issue I had was the private pool didn’t really ever warm up but I plan to come back during the warmer months and enjoy it again to the max!
Stayed 5 nights in Dec 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was the best honeymoon we could have asked for. The resort is stunning and well-maintained. We had a beach house room, which gave us direct access to the beach, a plunge pool, lounge furniture, and a cabana right on the sand. Our room was spacious, clean, and comfortable. The beach itself was so nice - water was clean and warm! The main pool and infinity pool were immaculate. Our Excellence Club room came with a hydrotherapy session and our guide, Tishaun, was wonderful. We had no idea what to expect, but we loved every second of it! Every meal that we had was delicious, and we always walked away happy and full! All these things are amazing and great, but it wouldn’t have been anywhere near as wonderful as it was without the staff. From the second we arrived until the moment we left, each person we interacted with made us feel like family. A few people who I absolutely have to thank for making this a dream trip: Sharica at check-in, Giovanne, Ian at the pool, Letishia and Jose-Anne at the martini bar, Ojeuecko who spoiled us rotten with coconut mojitos and blackjacks, our pool ladies - Latifa, Hyana, and Keisha who made sure we always had a drink and always stopped to talk with us, Carlene - hibachi chef extraordinaire at Spice, and hostesses P erecia and Makeda, who always greeted us with smiles. An extra gigantic thank you to the entertainment staff, especially Pauline, Martin, Degrick, Tomayo, and Jordanique for keeping us dancing, singing, and smiling every day!
Stayed 8 nights in Jan 2026

10/10 Excellent

Daniel

Liked: Cleanliness
Great place to stay and unwind.
Stayed 5 nights in Dec 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Definitely a top five resort of all the resort we’ve stayed at!!! We’ve been twice and the service, food, and amenities are wonderful and consistent
Stayed 5 nights in Dec 2025

2/10 Terrible

Trelvis, Miami Beach

The food was not good. I tried most of the restaurants and did not have a great experience. Plus the service was slow as well. There was a lot of stale bread items. The rooms were nice but housekeeping did not arrive until close to 5pm or shortly thereafter. Landscaping began in the morning hours and continued into the night. I did not see a lot of overall organization with the staff. A spilled cup of soda or some drink from the night before remained in the pool area until the next afternoon. There was an outdoor umbrella that got blown over by the wind. It went down into the pool area among other guests. There was an employee standing near that did nothing to retrieve the umbrella. Another staff walked by and did nothing while other guests retrieved the umbrella. It took a third staff member to retrieve the umbrella. No one asked if the guests were hurt or injured. I am not sure if there were excursions available or kayak or boat rentals. It was not offered. I don’t think that I would recommend.
Stayed 4 nights in Dec 2025

10/10 Excellent

Anwar

Liked: Cleanliness, amenities, property conditions & facilities
The staff went above and beyond
Stayed 7 nights in Dec 2025