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Grand Palladium Lady Hamilton Resort & Spa All Inclusive

5.0 star property

Photo gallery for Grand Palladium Lady Hamilton Resort & Spa All Inclusive

Aerial view
Property video
Outdoor spa tub
Exterior
Free daily buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • On private beach
  • Spa pool
  • Breakfast included
  • Parking included
The current price is NZ$757
includes taxes & fees
9 June - 10 June

Explore the area

View map
The Point, Lucea, Hanover
  • Place, Dolphin Cove Negril
    ‪5 min drive‬
  • Place, Chukka Ocean Outpost at Sandy Bay
    ‪9 min drive‬
  • Place, Tryall Golf Club
    ‪14 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪41 min drive‬

Room options

View all photos for Junior Suite, Garden View

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Garden View

7.4 out of 10
Good
(142 reviews)
  • Garden view
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Garden View

Premium bedding, down duvets, minibar, in-room safe

Suite, Garden View

  • Garden view
  • 69 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Ocean View

7.6 out of 10
Good
(32 reviews)
  • Ocean view
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, Beachside

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Beachside

7.4 out of 10
Good
(74 reviews)
  • Ocean view
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, Ocean View, Beachside

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Ocean View, Beachside

7.0 out of 10
Good
(17 reviews)
  • Ocean view
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Suite, Ocean View

7.6 out of 10
Good
(11 reviews)
  • Ocean view
  • 69 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Ocean View, Beachside

Premium bedding, down duvets, minibar, in-room safe

Suite, Ocean View, Beachside

8.0 out of 10
Very good
(6 reviews)
  • Ocean view
  • 69 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite Beachside Panoramic Ocean View

Premium bedding, down duvets, minibar, in-room safe

Suite Beachside Panoramic Ocean View

  • Ocean view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Signature Level Bungalow

Premium bedding, down duvets, minibar, in-room safe

Signature Level Bungalow

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Level Junior Suite

Premium bedding, down duvets, minibar, in-room safe

Signature Level Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Signature Level Suite

Premium bedding, down duvets, minibar, in-room safe

Signature Level Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Garden View (Single use)

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Garden View (Single use)

  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Signature Level Bungalow Single Use

Premium bedding, down duvets, minibar, in-room safe

Signature Level Bungalow Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Level Junior Suite Single Use

Premium bedding, down duvets, minibar, in-room safe

Signature Level Junior Suite Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Signature Level Suite Single Use

Premium bedding, down duvets, minibar, in-room safe

Signature Level Suite Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Beachside Panoramic Ocean View Single Use

Premium bedding, down duvets, minibar, in-room safe

Suite Beachside Panoramic Ocean View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, Beachside Single Use

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Beachside Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, Ocean View Single Use

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Ocean View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, Ocean View, Beachside Single Use

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Ocean View, Beachside Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Garden View Single Use

Premium bedding, down duvets, minibar, in-room safe

Suite, Garden View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Ocean View Single Use

Balcony view

Suite, Ocean View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Ocean View, Beachside Single Use

Premium bedding, down duvets, minibar, in-room safe

Suite, Ocean View, Beachside Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

About the area

Lucea

A luxury stay in Lucea awaits you at Grand Palladium Lady Hamilton Resort & Spa All Inclusive. You'll be 37.8 km (23.5 mi) from Seven Mile Beach. Highlights at this beachfront resort include 7 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering at Zentropia can include massages, reflexology and mani/pedis along with access to the sauna and hot tub. The restaurant, Sumptuori, serves American cuisine and is open for dinner. With 4 beach bars and 5 poolside bars to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sunloungers, and enjoy the 3 outdoor tennis courts and free water park. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Other amenities include a nightclub, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions in proximity to this 5-property class Lucea resort include Doctor's Cave Beach and Negril Cliffs.
View more Resorts in LuceaOpens in a new window

What's nearby

  • Dolphin Cove Negril - 5 min drive - 5.4 km
  • Chukka Ocean Outpost at Sandy Bay - 9 min drive - 11.0 km
  • Tryall Golf Club - 14 min drive - 15.7 km
  • Half Moon Beach - 29 min drive - 31.0 km
  • Doctor's Cave Beach - 39 min drive - 41.3 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 50 min drive

Restaurants

  • ‪Sports Bar - ‬6 min walk
  • ‪the jerk hut at Grand Palladium - ‬6 min walk
  • ‪Miss Lou's Bar - ‬4 min walk
  • ‪Sumptuori Restaurant - ‬5 min walk
  • ‪Mo' Bay Restaurant - ‬5 min walk

About this property

Grand Palladium Lady Hamilton Resort & Spa All Inclusive

Some rates at Grand Palladium Lady Hamilton Resort & Spa All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Grand Palladium Lady Hamilton Resort & Spa All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 beach bars, 5 poolside bars and 17 bars/lounges. Public spaces have free WiFi. This luxury resort also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 5-star Lucea resort.

  • 512 guestrooms or units
  • 2 levels
  • 13 buildings
  • 7 dining venues
  • 4 bars on the beach
  • 5 bars by the pool
  • 17 bars or lounges
  • Conference rooms
  • Built in 2008
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Swim-up bar
Grand Palladium Lady Hamilton Resort & Spa All Inclusive offers 512 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. Flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Lucea resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Zentropia has 9 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Aerial view
Grand Palladium Jamaica Resort & Spa All Inclusive
Lucea
  • On private beach
  • Pool
  • Spa pool
  • Breakfast included
4.0 out of 5, Very good, 1,587 reviews
The price is NZ$663
includes taxes & fees
2 June - 3 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 17 bars/lounges
  • 4 beach bars
  • 5 poolside bars
  • 7 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bhogali
  • Portofino
  • Poseidon Sunset Cove
  • Sumptuori
  • Xaymaica

Things to do

  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Lazy river
  • Mini golf
  • Nightclub
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Volleyball
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Living room
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 13 buildings
  • 2 floors
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

A service charge of USD 18 per order applies for room service.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Facilities fee: USD 50 per person, per day and includes use of: sauna; spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Grand Palladium Lady Hamilton All Inclusive Lucea

Grand Palladium Lady Hamilton Lucea

Grand Palladium Lady Hamilton Resort All Inclusive Lucea

Grand Palladium Lady Hamilton Hotel Lucea

Pallaum dy Hamilton Inclusive

Grand Palladium Lady Hamilton Resort Spa All Inclusive

Grand Palladium Lady Hamilton Resort & Spa All Inclusive Lucea

Grand Palladium Lady Hamilton Resort & Spa All Inclusive Resort

Frequently asked questions

What is the cancellation policy at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

Grand Palladium Lady Hamilton Resort & Spa All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

As of 12 May 2026, prices found for a 1-night stay for 2 adults at Grand Palladium Lady Hamilton Resort & Spa All Inclusive on 9 Jun 2026 start from NZ$757, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

Yep, Grand Palladium Lady Hamilton Resort & Spa All Inclusive has a free self car park.

Are there any beaches close to Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

The closest beach to Grand Palladium Lady Hamilton Resort & Spa All Inclusive is Seven Mile Beach (27.5 km).

Is there a spa on site at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

Yep, Zentropia is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Grand Palladium Lady Hamilton Resort & Spa All Inclusive have a pool?

Yep, and guests recommend it! Grand Palladium Lady Hamilton Resort & Spa All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Grand Palladium Lady Hamilton Resort & Spa All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

Grand Palladium Lady Hamilton Resort & Spa All Inclusive features a private beach, 4 beach bars and 5 outdoor pools. All guestrooms come with Private jetted baths, premium bedding and 24-hour room service.

What makes Grand Palladium Lady Hamilton Resort & Spa All Inclusive a romantic place to stay?

1 hot tub and ocean-view dining, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at Grand Palladium Lady Hamilton Resort & Spa All Inclusive.

Is Grand Palladium Lady Hamilton Resort & Spa All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Grand Palladium Lady Hamilton Resort & Spa All Inclusive is a hit with families.

Are there hot tubs in the rooms at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Grand Palladium Lady Hamilton Resort & Spa All Inclusive serve breakfast?

You bet, complimentary buffet brekkie is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

No, Grand Palladium Lady Hamilton Resort & Spa All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

Relax with a coldie at the 4 beach bars, 5 poolside bars or 17 lounge bars, and grab a meal at the onsite restaurant that serves American cuisine.

What time are check-in & check-out at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

No, only service animals are allowed.

Grand Palladium Lady Hamilton Resort & Spa All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 643 out of 1413 reviews
Rating 8 - Good. 353 out of 1413 reviews
Rating 6 - Okay. 196 out of 1413 reviews
Rating 4 - Poor. 97 out of 1413 reviews
Rating 2 - Terrible. 124 out of 1413 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Jagruti J, DOUGLASVILLE

Disliked: Property conditions & facilities
There is nothing 5 star about this property. Is an old old old property that needs major renovation. It was one problem after another, rooms smell of mildew and bleach. And management expects you to stay in that. We didn’t get our room until 10 pm after checking at 3 pm.They will not compensate for all the inconvenience we experienced. The safe didn’t work, the phone, sink drain, I could go on & on. Pay more & stay elsewhere.
Stayed 4 nights in Feb 2026

6/10 Okay

lesline

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness
I had bilateral knee surgery and to eat breakfast, lunch and dinner was too much walking. Each time we phoned for a trolly it never came so we start walking.
Stayed 4 nights in Feb 2026

10/10 Excellent

william

Stayed 6 nights in Feb 2026

10/10 Excellent

Georgiy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Прекрасно все!
Stayed 6 nights in Jan 2026

10/10 Excellent

Rebecca

Stayed 2 nights in Jan 2026

2/10 Terrible

Baylee

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bad service at buffet. Terrible “ocean view” as they called it. Old structure and not kept up with well. Disappointed considering the cost.
Stayed 2 nights in Jan 2026

2/10 Terrible

Eudora

Travelled with family
Disliked: Cleanliness
I apparently accidentally booked my room with just one adult and because it was all exclusive. They said we couldn’t check in. My room in a suite on the ocean front for a very reasonable rate. They said to add my husband to the room that I already paid for, he had to pay 3 times the amount since it was last minute. I understand that it is all inclusive, but the charge should have been half of what I paid, not three times the amount. It took 2 hours to check in and we had to just book another room. Then we couldn't get a reservation for dinner as they shut that off at 3:30pm and you must be check in to make a reservation. The food ended up being overcooked and took a long time. Cannot recommend this place.
Stayed 1 night in Jan 2026

6/10 Okay

Kaitlin

Travelled with partner
Disliked: Cleanliness
1. Staff were extremely pushy about upgrading to signature level and completing their “surveys”. We were harassed daily by them about this 2. Food overall was terrible. Limited selection, challenging to get reservations. We were sick on multiple occasions from the food. 3. The pool was very cold. 4. Beach areas are not as advertised. 5. House keeping did just an OK job, multiple days they forgot to restock towels. We then waited 1+ hours for staff to deliver these. 6. Overall upkeep of resort buildings was poor.
Stayed 9 nights in Jan 2026

10/10 Excellent

Carlos Andres Salgado

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great, everything was super clean, the staff is super friendly and the hotel has some amazing beaches! All they need is more bar tenders, but that's a minor inconvenience. Overall is a great resort
Stayed 7 nights in Jan 2026

4/10 Poor

Larry

Travelled with family
Liked: Cleanliness
We arrived first room, shower was moldy and safe was broken. We then upgraded to ocean view, but they did not receive our confirmation from Expedia, so they keep us waiting, even though I had the copy of the email. Ruined are whole day. After my wife lost it, they gave us a room. The air conditioning was broken, the safe was locked, two pillows for three guests, two toweled also, no drinks in the fridge. This went on all night, constant knocking at the door to supply these items. The AC needed to be taken apart, so it took 24 hrs to fix. Besides that are day three everything kind of got fixed. Now I lost two days of my vacation.
Stayed 4 nights in Jan 2026

8/10 Good

Melissa, Virginia Beach

Liked: Cleanliness, staff & service, property conditions & facilities
The only negative is: The “membership” push is over the top! The marketing team stands in an area and push way too hard. No means no. If you are interested and have an appointment they will and did make you wait… this is a vacation. Who wants to sit around for over an hour waiting? It’s too much!!
Stayed 4 nights in Jan 2026

2/10 Terrible

Brayden

Travelled with partner
Not applicable
Stayed 6 nights in Jan 2026

10/10 Excellent

Patrick

Stayed 2 nights in Jan 2026

10/10 Excellent

Omar

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spotless and service was Toptier from the moment we got on the property to the moment we checked out. I would definitely recommend this hotel and will for sure going back.
Stayed 3 nights in Jan 2026

10/10 Excellent

Nelofer, Oakland

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stayed on the lady Hamilton side but whatever side you stay on you share all restaurants, pools, beaches and amenities..my family of 4 (2adults + 2kids) absolutely loved our 10 night stay over january 2026. The staff was attentive and friendly, the resort was gorgeous! Honestly we went to negril for a day trip to ricks cafe and we drove by some of the other resorts and hotels but i have to say ours was the best. Its a massive resort with plenty to do for adults and kids. Food was fantastic as well! Well worth the money!
Stayed 10 nights in Jan 2026

8/10 Good

Tera

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness of the whole resort (especially impressed with bathrooms which seemed to be cleaned replenished etc almost constantly!), friendliness of ALL staff, and food!

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a wonderful visit. Staff was amazing start to finish. Food was fantastic especially hibachi with chef Jason. No complaints at all.
Stayed 5 nights in Jan 2026

2/10 Terrible

Zoe

Stayed 7 nights in Jan 2026

10/10 Excellent

Amanda

Stayed 7 nights in Jan 2026

8/10 Good

laton

Stayed 6 nights in Dec 2025

10/10 Excellent

LYNDEN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing! Please go and support Jamaica ! I felt like Royalty!
Stayed 2 nights in Jan 2026

10/10 Excellent

Collin

Stayed 4 nights in Jan 2026

10/10 Excellent

Bruce

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful.Stunning coves and beach that really added to the beautiful property. The staff were amazing. Super pleasant and very helpful. The rooms were very spacious
Stayed 6 nights in Jan 2026

10/10 Excellent

Jennifer

Stayed 3 nights in Aug 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous and friendly. Checking in was great with Karma Grant.
Stayed 2 nights in Jan 2026