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Hyatt Zilara Rose Hall - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools

Where to?

Dates

December 2025

January 2026

One Bedroom Swim Up Suite | View from room

Couples treatment room(s), sauna, hot tub, steam room, body wraps

Private beach, white sand, sun-loungers, beach umbrellas

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Spa pool
Spa
Parking included

Explore the area

Rose Hall Road, Montego Bay, Saint James

Place, Three Palms Ocean Course
‪4 min walk‬
Place, Half Moon Golf Course
‪7 min walk‬
Place, Montego Bay Convention Centre
‪2 min drive‬
Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
‪12 min drive‬

Room options

Premium bedding, down duvets, pillow-top beds, minibar

King

Wonderful

Highlights

Balcony

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Fridge

Flat-screen TV

46 sq m
Resort view
Sleeps 3
1 King Bed

Double

Wonderful

Highlights

Furnished balcony or patio

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Fridge

Flat-screen TV

46 sq m
Resort view
Sleeps 4
2 Queen Beds

Ocean View King

Good

Highlights

Furnished balcony or patio

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Fridge

Flat-screen TV

46 sq m
Ocean view
Sleeps 3
1 King Bed

Ocean View Double

Very good

Highlights

Furnished balcony or patio

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Fridge

Flat-screen TV

46 sq m
Ocean view
Sleeps 4
2 Queen Beds

Ocean Front Double

Exceptional

Highlights

Furnished balcony or patio

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Fridge

Flat-screen TV

46 sq m
Ocean view
Sleeps 4
2 Queen Beds

Swim Up King

Excellent

Highlights

Furnished balcony or patio

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Fridge

Flat-screen TV

46 sq m
Sleeps 3
1 King Bed

Swim Up Double

Good

Highlights

Furnished balcony or patio

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Fridge

Flat-screen TV

46 sq m
Sleeps 4
2 Queen Beds

Ocean View Junior Suite King

Wonderful

Highlights

Furnished balcony or patio

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Fridge

Flat-screen TV

63 sq m
Ocean view
Sleeps 3
1 King Bed

Swim Up Junior Suite King

Very good

Highlights

Furnished balcony or patio

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Fridge

Flat-screen TV

63 sq m
Sleeps 3
1 King Bed

Ocean Front Grand Butler Suite

Highlights

Furnished balcony or patio

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Club Lounge

Free rollaway/extra beds

Fridge

112 sq m
Ocean view
Sleeps 3
1 King Bed

One Bedroom Ocean Front Butler Suite

Highlights

Furnished balcony or patio

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Club Lounge

Free rollaway/extra beds

Fridge

106 sq m
1 bedroom
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

One Bedroom Ocean View Suite

Exceptional

Highlights

Furnished balcony or patio

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Club Lounge

Free rollaway/extra beds

Fridge

94 sq m
1 bedroom
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Ocean Front Junior Suite King

Wonderful

Highlights

Furnished balcony or patio

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Fridge

Flat-screen TV

63 sq m
Ocean view
Sleeps 3
1 King Bed

Junior Suite Double

Exceptional

Highlights

Furnished balcony or patio

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Fridge

Flat-screen TV

63 sq m
Sleeps 4
2 Queen Beds

Junior Suite King

Wonderful

Highlights

Furnished balcony or patio

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Fridge

Flat-screen TV

63 sq m
Sleeps 3
1 King Bed

Resort View Double

Very good

Highlights

Furnished balcony or patio

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Fridge

Flat-screen TV

Resort view
Sleeps 4
2 Queen Beds

Resort View King

Very good

Highlights

Furnished balcony or patio

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Fridge

Flat-screen TV

Resort view
Sleeps 3
1 King Bed

Suite (Grand Butler)

Exceptional

Highlights

Furnished balcony or patio

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Club Lounge

Free rollaway/extra beds

Fridge

112 sq m
Ocean view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

About the area

Montego Bay

A luxury stay in Montego Bay awaits you at Hyatt Zilara Rose Hall - Adults Only - All Inclusive. Within steps you'll find Jamaica Beaches and Three Palms Ocean Course within a 10-minute stroll. Highlights at this beachfront property include 9 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Z Spa can include massages, body wraps and body scrubs along with access to the sauna and hot tub. With 2 beach bars and 2 poolside bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 hot tubs and nightclub. 50000 square feet (4500 square metres) of event facilities include 7 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and an outdoor tennis court. There's also the convenience of free valet parking. .Within a 20-minute drive of this 5-property class Montego Bay property, attractions include Rose Hall Great House and Doctor's Cave Beach.

What's nearby

Three Palms Ocean Course - 4 min walk - 0.4 km
Half Moon Golf Course - 7 min walk - 0.6 km
Montego Bay Convention Centre - 2 min drive - 1.9 km
Half Moon Bay Equestrian Centre - 2 min drive - 2.2 km
Rose Hall Great House - 3 min drive - 2.8 km

Getting around

Montego Bay (MBJ-Sir Donald Sangster Intl.) - 15 min drive

Restaurants

‪Choicez - ‬4 min walk
‪Urban Heat by FlavorZ - ‬3 min walk
‪Jerk Shack at the Hyatt Ziva Rose Hall - ‬2 min walk
‪Jamaican Rootz - ‬16 min walk
‪Fuzion - ‬4 min walk

About this property

Hyatt Zilara Rose Hall - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools

Some rates at Hyatt Zilara Rose Hall - Adults Only - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Hyatt Zilara Rose Hall - Adults Only - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars and 6 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Georgian property also offers outdoor tennis courts, a sauna and a fitness centre. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Montego Bay property.

234 guestrooms or units

5 levels

2 buildings

9 dining venues

2 bars on the beach

2 bars by the pool

2 swim-up bars

6 bars or lounges

50000 sq ft of conference space

4500 sq. m of conference space

Built in 2014

Nightclub

Deli

Terrace on the roof

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Cabanas by the pool (free)

Poolside lounge chairs

Umbrellas for the pool

Conference centre

Business facilities

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Garden

Gift shop

Beauty salon

Bellhop

Lift

Smoking in designated areas

Water dispenser

Hyatt Zilara Rose Hall - Adults Only - All Inclusive offers 234 accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 47-inch flat-screen televisions come with satellite channels and DVD players. Guests can make use of the in-room fridges, coffee/tea makers and minibars. Bathrooms include a separate bath and shower with in-room jetted baths, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages. Housekeeping is provided on request.

Z Spa has massage/treatment rooms and couples treatment room(s). Services include body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Similar properties

On private beach
Pool
Spa pool
Breakfast included

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free valet parking on site
Wheelchair-accessible parking available

Food and drink

2 beach bars
2 poolside bars
2 swim-up bars
6 bars/lounges
9 restaurants
A coffee shop/cafe
Coffee and tea in common areas
Snack bar/deli

Things to do

18-hole adjacent golf course
2 hot tubs
3 outdoor pools
Basketball
Beach volleyball
Fitness classes
Full-service spa
Gym
Nightclub
Outdoor tennis court
Sauna
Yoga classes

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

7 meeting rooms
Business centre
Computer station
Conference centre (50,000 square foot of space)

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Firepit
Free pool cabanas
Garden
On a private beach
Pool loungers
Pool umbrellas
Rooftop terrace
Vegetable garden

Full-service spa

Body scrubs
Body wraps
Couples treatment rooms
Hot tub
In-room massages
Sauna
Spa open daily
Spa treatment rooms
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel

2 buildings
5 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Built in 2014
Designated smoking areas
Eco-friendly cleaning products used
Georgian architecture
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged

Room amenities

Bedroom

Blackout drapes
Down comforter
Free rollaway/extra bed
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Hydromassage showerhead
Jetted bathtub
Private bathroom
Separate bathtub and shower
Slippers
Towels provided

Entertainment

47-inch flat-screen TV with satellite channels
DVD player
IPod dock
MP3 dock

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar
Refrigerator

Air conditioning (climate-controlled)
Ceiling fan
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Individual decor
Individual furnishings
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Renovations and closures

This property is closed from 11 November 2025 to 31 January 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Free rollaway/extra beds!

Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Zilara Rose Hall Adults Only All Inclusive

Hyatt Zilara Rose Hall Adults Only – All Inclusive

Hyatt Zilara Rose Hall - Adults Only - All Inclusive Montego Bay

Frequently asked questions

What is the cancellation policy at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

Hyatt Zilara Rose Hall - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

Yep, Hyatt Zilara Rose Hall - Adults Only - All Inclusive has free valet parking.

Are there any beaches close to Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

Yep, Hyatt Zilara Rose Hall - Adults Only - All Inclusive is on Jamaica Beaches. Fun beach activities include volleyball and windsurfing.

Is there a spa on site at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

Yep, Z Spa is available for guests. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps and body scrubs.

Does Hyatt Zilara Rose Hall - Adults Only - All Inclusive have a pool?

Yep, and guests recommend it! Hyatt Zilara Rose Hall - Adults Only - All Inclusive has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

Hyatt Zilara Rose Hall - Adults Only - All Inclusive features a private beach, 2 beach bars and 3 outdoor pools. All guestrooms come with Private jetted baths, hydromassage showerheads and pillowtop beds.

What makes Hyatt Zilara Rose Hall - Adults Only - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as Jetted bath and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hyatt Zilara Rose Hall - Adults Only - All Inclusive.

Is Hyatt Zilara Rose Hall - Adults Only - All Inclusive family-friendly?

No, Hyatt Zilara Rose Hall - Adults Only - All Inclusive is an adults-only property.

Are there hot tubs in the rooms at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

No, Hyatt Zilara Rose Hall - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

Relax with a coldie at the 2 beach bars, 2 poolside bars or 6 lounge bars, and grab a meal at the onsite restaurant that serves French cuisine.

What time are check-in & check-out at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

No, only service animals are allowed.

Is there a golf course on site at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

There is a golf course next to Hyatt Zilara Rose Hall - Adults Only - All Inclusive.

Hyatt Zilara Rose Hall - Adults Only - All Inclusive Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

CIERA

18 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I had a great time and I can’t wait to go back

Stayed 4 nights in Jul 2025

10/10 Excellent

Al Kassem

Travelled with partner

18 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The cups for the adults could be larger

Stayed 3 nights in Aug 2025

10/10 Excellent

Matasha

Travelled with partner, Travelled with group

18 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had the view of the gym. I will be making modifications to my jext trip. I will make sure I have a better view. I did have a good view despite not upgrading. It was of beautiful landscape. Had the word LOVE and landscaping staff made a flag of Jamaica.

Stayed 4 nights in Sep 2025

8/10 Good

Varotta

17 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I like the all inclusive and adult-only. I didn't like that I paid for an oceanview room; but didn't get one. However, I was given a room sooner than originally planned.

Stayed 2 nights in Sep 2025

8/10 Good

Joyce

Travelled with family, Travelled with group

17 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice views and quiet, relaxing resort

Stayed 5 nights in Sep 2025

6/10 Okay

Amir

Travelled with family

16 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I only got my bed made ONCE during my whole stay. I had to get beach towels to use after a shower because I never got new and clean towels. My trash was never taken out and my towels began to pile up on the floor due to slow room service

Stayed 4 nights in Sep 2025

10/10 Excellent

Tenneh

Travelled with partner

16 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everyone was extremely nice and accommodating . The food was great I will be back. And I definitely recommend.

Stayed 3 nights in Sep 2025

8/10 Good

Gabriela

16 Sept 2025

Stayed 3 nights in Sep 2025

10/10 Excellent

Garvis

Travelled with family

15 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely great.

It was such a pleasure staying here with our family and other relatives. We had the most amazing servers and other staff. At dinner we had Atasha and Sandra, on the beach we had Renaldo as our Cabana Butler, at Calypzo Sharlene and Shantel and Trisanne were spectacular. At the front desk, Kimberly was just awesome. Duty Manager Paul was super helpful and accommodating. We will surely return to this property and are truly appreciative of everything and everyone that made this trip memorable.

Stayed 3 nights in Sep 2025

10/10 Excellent

Raquel

15 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I'll keep it short and sweet - 10/10

Stayed 4 nights in Sep 2025

10/10 Excellent

Brenda

Travelled with partner, Travelled with group

15 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful resort and I will definitely be returning

Stayed 3 nights in Sep 2025

8/10 Good

Elizabeth, Del Rio

Travelled with group

14 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is connected to the family hotel. So if you want adults only, this is not the place. Most restaurants are on the family side.

Stayed 5 nights in Jun 2025

8/10 Good

Najzali

14 Sept 2025

Liked: Cleanliness, property conditions & facilities

Stayed 4 nights in Aug 2025

4/10 Poor

Wasima

Travelled with family

13 Sept 2025

I’m not happy with the property my daughter was supposed to come with me, bust she was electrocute by lighting through her working computer, her job is the location where the incident took place, she couldn’t join me on the trip and she didn’t come on the resort. When ask for an emergency refund I was denied. This place has a lot of visitors throughout the years and they couldn’t refund my daughter who battling healing out of work in the process. My whole family come there every year but I will make sure we never choice this establishment that don’t care about their customers.

Stayed 2 nights in Aug 2025

10/10 Excellent

Elisabeth

Travelled with group

13 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved it

Stayed 4 nights in Sep 2025

10/10 Excellent

Onoriode

Travelled with group

13 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nothing but amazing, calm but the entertainment is great. Clean and very friendly staff all around

Stayed 3 nights in Sep 2025

10/10 Excellent

Rummin

Travelled with partner

11 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everyone is very pleasant and the dining options were really good.

Stayed 7 nights in Aug 2025

10/10 Excellent

Tangela

Travelled with partner

10 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was friendly and attentive. Everyone went above and beyond to ensure comfortability during our stay

Stayed 4 nights in Sep 2025

10/10 Excellent

Devon

Travelled with partner

10 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff, good food and drinks

Stayed 4 nights in Jun 2025

2/10 Terrible

Kendal

Travelled with partner

10 Sept 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I was very disappointed with this property. I have been to many all inclusive resorts and this was by far the worst one. Would not recommend to anyone. What is advertised online is not even remotely close to the condition of this resort. It is severely outdated. Rooms are dark and depressing, not nearly as many bars and restaurants as they claim to have, and the female workers are very rude. The food is stale and not great. Only one or two good places to eat. Will never be coming back.

Stayed 7 nights in Sep 2025

8/10 Good

Lavon

Travelled with partner

9 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Ziva/Zilara is an amazing property with beautiful beaches, stunning pools, and lush greenery. The staff is incredibly friendly, and the grounds are kept spotless. There are plenty of dining options, but unfortunately, the flavors felt muted, clearly catering to certain palates. We tried both reserved and buffet dining, and while the food was decent, it took away from the overall experience. That said, the staff went above and beyond especially since we were celebrating an anniversary and made sure the occasion felt truly special.

Stayed 4 nights in Sep 2025

10/10 Excellent

Kenneth

Travelled with family

8 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Awesome experience.

Stayed 3 nights in Sep 2025

6/10 Okay

William

Travelled with group

7 Sept 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Staff was great, room sub par cushions stained on couch, slightly musty smelling which is strange since the common hallways and bathrooms all have scent dispensers pumping a nice floral scent into the area why not the rooms? Outlet cover in bathroom not secure, carpets in hallways are very worn dirty and stained also the Limestone walkways and pool decks are dangerous saw numerous people slip and fall most in shoes….Swim up room was next to walkway to building zero privacy, cigarette butts in planter, rooms are very noisy not comfortable.. Beach was so so and the pools were clean and clear the entire week didn’t use swim up pool to our room once due to privacy waste of an upgrade since there was zero privacy… Overall the Resort shows a lot of wear and tear rooms definitely need to be updated….I would not stay at the Hyatt Zilara again will book with a more modern resort next year…

Stayed 6 nights in Aug 2025

8/10 Good

Princess

Travelled with partner

7 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Internet went out on my last night there . It’s was raining and I was stuck in the room until the morning without service on my phone or the tv

Stayed 5 nights in Aug 2025

10/10 Excellent

Fayette

6 Sept 2025

Liked: Amenities

Great vibe

Stayed 3 nights in Aug 2025

Hyatt Zilara Rose Hall - Adults Only - All Inclusive

Photo gallery for Hyatt Zilara Rose Hall - Adults Only - All Inclusive

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King

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Ocean View Double

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Ocean Front Double

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Swim Up King

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Swim Up Double

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Ocean View Junior Suite King

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View all photos for Swim Up Junior Suite King

Swim Up Junior Suite King

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View all photos for Ocean Front Grand Butler Suite

Ocean Front Grand Butler Suite

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View all photos for One Bedroom Ocean Front Butler Suite

One Bedroom Ocean Front Butler Suite

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View all photos for One Bedroom Ocean View Suite

One Bedroom Ocean View Suite

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View all photos for Ocean Front Junior Suite King

Ocean Front Junior Suite King

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View all photos for Junior Suite Double

Junior Suite Double

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View all photos for Junior Suite King

Junior Suite King

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View all photos for Resort View Double

Resort View Double

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View all photos for Resort View King

Resort View King

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View all photos for Suite (Grand Butler)

Suite (Grand Butler)

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About the area

Montego Bay

What's nearby

Getting around

Restaurants

About this property

Hyatt Zilara Rose Hall - Adults Only - All Inclusive

Similar properties

Secrets Wild Orchid Montego Bay - Luxury - Adults Only - All Inclusive

Property amenities

Internet

Parking and transport

Food and drink

Things to do

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility