Hyatt Zilara Rose Hall - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 3 outdoor pools

Photo gallery for Hyatt Zilara Rose Hall - Adults Only - All Inclusive

One Bedroom Swim Up Suite | View from room
Ocean Front Grand Butler Suite
Private beach, white sand, sun-loungers, beach umbrellas
Outdoor wedding area
Couples treatment room(s), sauna, hot tub, steam room, body wraps

Popular amenities

  • Bar
The current price is NZ$793
includes taxes & fees
1 Sept - 2 Sept

Explore the area

Map
Rose Hall Road, Montego Bay, Saint James
  • Half Moon Golf Course
    ‪7 min walk‬
  • Montego Bay Convention Centre
    ‪2 min drive‬
  • Rose Hall Great House
    ‪3 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪11 min drive‬

Room options

Junior Suite King

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Grand Butler)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Fridge
  • 112 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Ocean Front Grand Butler Suite

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Fridge
  • 112 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

One Bedroom Ocean Front Butler Suite

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Fridge
  • 106 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean Front Double

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Swim Up Double

7.6 out of 10
Good
(5 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

Swim Up King

8.6 out of 10
Excellent
(15 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Ocean View Junior Suite King

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Swim Up Junior Suite King

8.0 out of 10
Very good
(5 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

Double

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

King

9.0 out of 10
Wonderful
(28 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
  • 46 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Ocean View Double

8.0 out of 10
Very good
(6 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Ocean View King

7.8 out of 10
Good
(18 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

One Bedroom Ocean View Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Fridge
  • 94 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean Front Junior Suite King

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Resort View Double

8.4 out of 10
Very good
(6 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Double

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
  • 63 sq m
  • Sleeps 4
  • 2 Double Beds

Resort View King

8.2 out of 10
Very good
(12 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
  • Resort view
  • Sleeps 3
  • 1 King Bed

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About the area

Montego Bay

A luxury stay in Montego Bay awaits you at Hyatt Zilara Rose Hall - Adults Only - All Inclusive. Within steps you'll find Jamaica Beaches and Three Palms Ocean Course within a 10-minute stroll. Highlights at this beachfront property include 9 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Z Spa can include massages, body wraps and body scrubs along with access to the sauna and hot tub. With 2 beach bars and 2 poolside bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 hot tubs and nightclub. 50000 square feet (4500 square metres) of event facilities include 7 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and an outdoor tennis court. There's also the convenience of free valet parking. .Within a 20-minute drive of this 5-property class Montego Bay property, attractions include Rose Hall Great House and Doctor's Cave Beach.

What's nearby

  • Three Palms Ocean Course - 4 min walk - 0.4 km
  • Half Moon Golf Course - 7 min walk - 0.6 km
  • Montego Bay Convention Centre - 2 min drive - 1.9 km
  • White Witch of Rose Hall Golf Course - 3 min drive - 2.8 km
  • Rose Hall Great House - 3 min drive - 2.8 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 15 min drive

Restaurants

  • ‪Urban Heat by FlavorZ - ‬3 min walk
  • ‪Lobby Bar - ‬3 min drive
  • ‪Choicez - ‬4 min walk
  • ‪The Jerk Hut - ‬5 min drive
  • ‪Waves Restaurant - ‬8 min walk

About this property

Hyatt Zilara Rose Hall - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
Some rates at Hyatt Zilara Rose Hall - Adults Only - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Hyatt Zilara Rose Hall - Adults Only - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars and 6 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Georgian property also offers outdoor tennis courts, a sauna and a fitness centre. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Montego Bay property.

  • 234 guestrooms or units
  • 5 levels
  • 2 buildings
  • 9 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 2 swim-up bars
  • 6 bars or lounges
  • 50000 sq ft of conference space
  • 4500 sq. m of conference space
  • Built in 2014
  • Nightclub
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
Hyatt Zilara Rose Hall - Adults Only - All Inclusive offers 234 accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 47-inch flat-screen televisions come with satellite channels and DVD players. Guests can make use of the in-room fridges, coffee/tea makers and minibars. Bathrooms include a separate bath and shower with in-room jetted baths, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages. Housekeeping is provided on request.

Z Spa has massage/treatment rooms and couples treatment room(s). Services include body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (50,000 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Georgian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with satellite channels
  • DVD player
  • IPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Zilara Rose Hall Adults Only All Inclusive
Hyatt Zilara Rose Hall Adults Only – All Inclusive
Hyatt Zilara Rose Hall - Adults Only - All Inclusive Montego Bay

Frequently asked questions

What is the cancellation policy at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

Hyatt Zilara Rose Hall - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

As of 4 Aug 2025, prices found for a 1-night stay for 2 adults at Hyatt Zilara Rose Hall - Adults Only - All Inclusive on 1 Sept 2025 start from NZ$792.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

Yep, Hyatt Zilara Rose Hall - Adults Only - All Inclusive has free valet parking.

Are there any beaches close to Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

Yep, Hyatt Zilara Rose Hall - Adults Only - All Inclusive is on Jamaica Beaches. Fun beach activities include volleyball and windsurfing.

Is there a spa on site at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

Yep, Z Spa is available for guests. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps and body scrubs.

Does Hyatt Zilara Rose Hall - Adults Only - All Inclusive have a pool?

Yep, and guests recommend it! Hyatt Zilara Rose Hall - Adults Only - All Inclusive has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

Hyatt Zilara Rose Hall - Adults Only - All Inclusive features a private beach, 2 beach bars and 3 outdoor pools. All guestrooms come with Private jetted baths, hydromassage showerheads and pillowtop beds.

What makes Hyatt Zilara Rose Hall - Adults Only - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as Jetted bath and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hyatt Zilara Rose Hall - Adults Only - All Inclusive.

Is Hyatt Zilara Rose Hall - Adults Only - All Inclusive family-friendly?

No, Hyatt Zilara Rose Hall - Adults Only - All Inclusive is an adults-only property.

Are there hot tubs in the rooms at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

No, Hyatt Zilara Rose Hall - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

Relax with a coldie at the 2 beach bars, 2 poolside bars or 6 lounge bars, and grab a meal at the onsite restaurant that serves French cuisine.

What time are check-in & check-out at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

No, only service animals are allowed.

Is there a golf course on site at Hyatt Zilara Rose Hall - Adults Only - All Inclusive?

There is a golf course next to Hyatt Zilara Rose Hall - Adults Only - All Inclusive.

Hyatt Zilara Rose Hall - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 786 out of 1276 reviews
Rating 8 - Good. 273 out of 1276 reviews
Rating 6 - Okay. 128 out of 1276 reviews
Rating 4 - Poor. 44 out of 1276 reviews
Rating 2 - Terrible. 45 out of 1276 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marcello, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Zaimah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Not far from the airport and downtown Montego Bay. The staff were awesome! The rooms were big and clean, and they have a lot of restaurants on site to choose from each night.
Stayed 3 nights in May 2025

10/10 Excellent

Louis Robert

Stayed 7 nights in Apr 2025

10/10 Excellent

Niquan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food! Great entertainment! Nice hotel! Highly recommend
Stayed 4 nights in Apr 2025

10/10 Excellent

Ralitsa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience! The staff are super friendly and accomadating. The property is beautiful. Good food options in both the buffet and restaurants. The beach is very nice and peaceful. Plenty of space for all the guests. Overall really great job.
Stayed 9 nights in Apr 2025

8/10 Good

Karen Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Most a la carte dinners were wonderful. Entertainment staff was not great. Limited activities on the adult side. Loud rap music played at the pool throughout the afternoon. Seemed like many locals as guests and they knew the staff well. Drinks were okay but hit or miss. Beautiful grounds. Buildings need some TLC. Loved the fire pits in the evenings.
Stayed 5 nights in Apr 2025

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience for our 1st trip to Jamaica. The people and staff were awesome and so genuinely friendly.
Stayed 7 nights in Apr 2025

10/10 Excellent

Michael

Stayed 5 nights in Apr 2025

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect trip

This trip.was so amazing service and for were fantastic. Beach super clean lots of fun.
Stayed 5 nights in Apr 2025

10/10 Excellent

julianna lea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice
Stayed 5 nights in Apr 2025

6/10 Okay

Ieasha

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I would no longer consider this property a five star hotel. I had the opportunity to visit this property in 2017 and everything about it felt luxurious. I couldn’t tell enough people about it so they could check it out. I just returned from a four night stay I was so excited about, and needless to say, the Zilara Rosehall did not resemble what I visited 8 years ago. I noticed the average conditions mostly in the rooms/suites. This is important to me because I spend an ample amount of time utilizing my living space. The rooms just seemed dull and were showing their age in the bathrooms and floors. Lots of brown spots and worn looking areas. I also noticed the hallway walls and carpets look extremely worn and dirty in lots of areas. While I wasn’t impressed at all with the living quarters, the dining options and food was delicious. The grounds were well kept, and most staff was very friendly and helpful. Entertainment was nice, but nothing like I experienced before. Overall, it was just a disappointing feeling to show up to a place I had such high hopes for. That being said, I do believe a serious update needs to happen especially for the prices they charge and the fact this is supposed to be a five star resort. Until then, I will not recommend this place to others like I did in the past. I would suggest checking out some other options in the area.
Stayed 4 nights in Apr 2025

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was absolutely beautiful! Personnel was top Notch. It was paradise.
Stayed 5 nights in Apr 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this resort. I have been to Jamaica three times and this by far was the best resort I have been to. The food is fantastic and so many options I didn’t even have to eat at the buffet, the selection of food was amazing. I think there is something for everyone. The gym is also amazing with so many options on classes. I did make my own tie dye shirt which was fun although me and my partner where the only ones that did it but highly suggest it just bring a white shirt. I will be back soon. Not a party place but they do have parties and music was good.
Stayed 5 nights in Apr 2025

10/10 Excellent

Angelica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Jamaica and it was a wonderful experience! Hyatt Zilara did not disappoint! Everyone was so nice, friendly, and attentive. We had the swim up room which we loved! Buffet and restaurants were amazing! My boyfriend and I loved the veggie burritos that they had one morning and loved the jerk chicken bruschetta that they served one night at Jamaican roots! We will definitely be coming back!
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great food, great entertainment, excellent facilities. Safe resort. Rooms slightly old.
Stayed 4 nights in Apr 2025

10/10 Excellent

Donnecia, Chicago

Stayed 2 nights in Apr 2025

10/10 Excellent

Joycelin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and amenities. Top notch. Pleasant and polite staff ! You wont go wrong with this choice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lauren

Travelled with partner, Travelled with group
Liked: Amenities
10/10 and the food was very good!
Stayed 3 nights in Apr 2025

8/10 Good

A-Naja

Stayed 4 nights in Apr 2025

10/10 Excellent

Maurice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Donald J

Liked: Cleanliness, staff & service, property conditions & facilities
Above apl expectations
Stayed 7 nights in Apr 2025

10/10 Excellent

Jael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect for relax
Stayed 3 nights in Apr 2025

10/10 Excellent

Eduardo

Stayed 2 nights in Apr 2025

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and food was amazing
Stayed 4 nights in Apr 2025

10/10 Excellent

Rosario

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels that i stayed at yet
Stayed 6 nights in Apr 2025