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Sea Shell Palms

2.5 star property
Suburban hotel connected to a shopping centre in Tower Isle with free breakfast

Photo gallery for Sea Shell Palms

Outdoor pool
Two Bedroom Apartment (2 Full Beds)
Property grounds
Double One Bedroom Suite (1 Full Bed) | Private kitchen
Property grounds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Laundry
  • Air conditioning

Explore the area

View map
Pompano Bay, Tower Isle, St Mary, Ocho Rios, Tower Isle
  • Place, Rio Nuevo Battle Site
    ‪3 min drive‬
  • Place, Mystic Mountain
    ‪16 min drive‬
  • Place, Dunn's River Falls
    ‪18 min drive‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Double Room (1 Full Bed)

Deluxe Double Room (1 Full Bed)

Deluxe Double Room (1 Full Bed)

7.0 out of 10
Good
(4 reviews)

Highlights

Garden
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Smart TV
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double One Bedroom Suite (1 Full Bed)

1 bedroom, down duvets, individually decorated, individually furnished

Double One Bedroom Suite (1 Full Bed)

Highlights

Garden
Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bedroom Apartment (2 Full Beds)

1 bedroom, down duvets, individually decorated, individually furnished

Two Bedroom Apartment (2 Full Beds)

10.0 out of 10
Exceptional
(1 review)

Highlights

Garden
Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 74 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Room (1 King Bed)

Deluxe King Room (1 King Bed)

Deluxe King Room (1 King Bed)

8.0 out of 10
Very good
(2 reviews)

Highlights

Garden
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Smart TV
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room (2 Single Bed)

Deluxe Twin Room (2 Single Bed)

Deluxe Twin Room (2 Single Bed)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Garden
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Smart TV
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Two Bedroom Suite (1 King + 2 Single Beds)

King Two Bedroom Suite (1 King + 2 Single Beds)

King Two Bedroom Suite (1 King + 2 Single Beds)

Highlights

Garden
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Fridge
  • 46 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Twin Two Bedroom Suite (4 Single Beds)

Twin Two Bedroom Suite (4 Single Beds)

Twin Two Bedroom Suite (4 Single Beds)

Highlights

Garden
Furnished balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 46 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds

View all photos for King One Bedroom Suite (1 King Bed)

King One Bedroom Suite (1 King Bed)

King One Bedroom Suite (1 King Bed)

Highlights

Garden
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Fridge
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Twin One Bedroom Suite (2 Single Beds)

Twin One Bedroom Suite (2 Single Beds)

Twin One Bedroom Suite (2 Single Beds)

Highlights

Garden
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Fridge
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Twin Two Bedroom Suite (6 Single Beds)

Highlights

Garden
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Fridge
  • 2 bedrooms
  • Sleeps 6
  • 6 Twin Beds

About the area

Tower Isle

At Sea Shell Palms, you'll be connected to a shopping centre and 3.2 km (2 mi) from Rio Nuevo Battle Site. Highlights at this hotel include a restaurant, an outdoor swimming pool and free breakfast (local cuisine). .At the hotel's own lounge bar, you can stop for a drink. 1300 square feet (121 square metres) of event facilities include 2 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, a hot tub and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 15-minute drive of this Tower Isle hotel include Island Gully Falls and Mystic Mountain.

What's nearby

  • Rio Nuevo Battle Site - 3 min drive - 3.2 km
  • White River Reggae Park - 6 min drive - 6.7 km
  • Mystic Mountain - 16 min drive - 14.3 km
  • Dolphin Cove - 18 min drive - 15.3 km
  • Dunn's River Falls - 18 min drive - 15.6 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 117 min drive

Restaurants

  • ‪Linda's - ‬11 min drive
  • ‪Orchids @ Sandals Ochids Rios - ‬8 min drive
  • ‪La Parisienne - ‬7 min drive
  • ‪The Rabbit Hole - ‬8 min drive
  • ‪Soy Sushi Bar - ‬7 min drive

About this property

Sea Shell Palms

Suburban hotel connected to a shopping centre in Tower Isle with free breakfast
Sea Shell Palms offers its guests an outdoor pool and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 1300 square feet (121 square metres) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Sea Shell Palms. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Tower Isle hotel.

  • 30 guestrooms or units
  • 2 levels
  • 3 buildings
  • Conference rooms
  • 1300 sq ft of conference space
  • 121 sq. m of conference space
  • Built in 1990
  • Local cuisine
  • Breakfast available (free)
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Beauty salon
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Sea Shell Palms offers 30 air-conditioned accommodations, which are accessible via exterior corridors, and features complimentary bottles of water and coffee/tea makers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down duvets. 42-inch Smart televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and rice cookers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a weekly basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dubplates Rest. & Grill

Things to do

  • Hot tub
  • Outdoor pool
  • Playground

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Trampoline

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • 1,300 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Couples treatment rooms
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height electrical sockets in bathroom
  • No lift
  • Smooth flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 1990
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Freezer
  • Microwave
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Rice cooker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Sea Shell Palms

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 70 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: USD 20 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

Property Registration Number 57966414

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

SEA SHELL PALMS Hotel
SEA SHELL PALMS Tower Isle
SEA SHELL PALMS Hotel Tower Isle

Frequently asked questions

What is the cancellation policy at Sea Shell Palms?

Sea Shell Palms offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sea Shell Palms?

Yep, Sea Shell Palms has a free self car park.

Are there any beaches close to Sea Shell Palms?

The closest beach to Sea Shell Palms is Jamaica Beaches (58.7 km).

Does Sea Shell Palms have a pool?

Sea Shell Palms has an outdoor pool.

What makes Sea Shell Palms a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies and massage services available in the guestrooms, help set the scene for a romantic weekend at Sea Shell Palms.

Does Sea Shell Palms serve breakfast?

You bet, free local cuisine brekkie is served daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Sea Shell Palms?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sea Shell Palms?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sea Shell Palms?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Sea Shell Palms?

No, pets and service animals are not allowed.

Sea Shell Palms Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 96 out of 184 reviews
Rating 8 - Good. 54 out of 184 reviews
Rating 6 - Okay. 13 out of 184 reviews
Rating 4 - Poor. 10 out of 184 reviews
Rating 2 - Terrible. 11 out of 184 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shelaine

Travelled with group
Liked: Cleanliness, staff & service, amenities
As two young females going to have a night out. We felt very safe due to the level of security given and communication. Damien and his coworker were very thoughtful and ensured the room was comfortable with AC on and that we were connected to Wi-Fi. The breakfast was delicious and very filling . The Manager on the day was welcoming and a little flexible with us which we really appreciated , the cleaning Lady does a fantastic job and we believe she is definitely an attribute to your company. Additionally we really appreciate the night staff Damien & co worker (I think that’s his name) due to them looking out for our safety at a night out. We look forward to coming again soon thank you from Miss White.
Stayed 1 night in Aug 2025

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay, the pool is big and nice. I enjoyed the breakfasts and the staff is very friendly and accommodating.
Stayed 8 nights in Jul 2025

4/10 Poor

Keisha

Travelled with partner
Liked: Amenities, property conditions & facilities
Nothing really
Stayed 7 nights in Jul 2025

6/10 Okay

Amelia

Stayed 4 nights in Jul 2025

2/10 Terrible

Layla

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not book. The pictures and description is fake. Scary reception and poor service at checkin. Security guard is also the room service. AC does not work. Filth bathrooms. Lights or flickering like in a scary movie. Not reliable. Scheduled breakfast for 7:30. I had to chase the security guard to remind him of our food. There was hair and eggs crack on my breakfast.
Stayed 2 nights in Aug 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet staff was very courteous It was very peaceful and relaxing Felt safe Enjoyed my daily breakfast Great place to stay if you like some peace of mind Highly recommend it
Stayed 4 nights in Jul 2025

10/10 Excellent

Claston

Business traveller
Liked: Amenities
Easily accessible, availability of dining options, Excellent customer service
Stayed 4 nights in Jul 2025

6/10 Okay

nicole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We drove into the property for check in. A security guard told us we had to check in with him because the office was closed. It was a very strange, awkward check in process with an unprofessional security guard.
Stayed 1 night in Jul 2025

8/10 Good

Anon

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2025

4/10 Poor

Shantia

It’s a place to rest for the night or to stay if you will be mostly of the property to adventure near by, Room is clean and nice, pool is out of service due to its condition. Otherwise good service and clean room to sleep.
Stayed 1 night in Jul 2025

10/10 Excellent

Althea, NORTH LAUDERDALE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful, clean and safe
Stayed 19 nights in Jun 2025

10/10 Excellent

Stephon

Stayed 2 nights in Jul 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious, fresh breakfast every day. Staff was diligent about getting our breakfast order. Great intro to Jamaican food! Rent a car or book a lot of tours that pick you up and bring you back. Day trip to Negril highly recommended! Day trip to Kingston good too. Fern gully road is very scenic but narrow.
Stayed 8 nights in Jun 2025

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last minute booking, glad we went here

We booked last minute. Checked in and greeted by a very helpful security. He explained everything and let us know of free breakfast . He got us to our very clean room. He even took our order for breakfast next day and asked what time we wanted it delivered. Bed comfortable, tv worked well. Breakfast was good. Overall excellent.
Stayed 1 night in Jun 2025

8/10 Good

Tara-Lee

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The food and pool were the absolute highlights. Most of the staff were friendly. I arrived late the night before Labour Day and was greeted by security. They were great. I did not get my Wifi passwords until the 4th day of my 6 day stay as no staff in the office for 4 days. Long weekend, no problem. The last night of my stay, I was advised no visitors after 5 PM after I had invited friends over. It was a new rule, yet wasn't posted anywhere. It felt discriminatory. After advocating for my visitors on the property, I was extended the privlage of them being able to use the pool and hang out as long as they didn't stay overnight. Overall, the location was great and it was extremely peaceful. The food was fabulous and the pool is a definite asset. It was well suited for my needs.
Stayed 6 nights in May 2025

10/10 Excellent

Zaphrirah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fabulous and staff was helpful and very friendly
Stayed 3 nights in Jun 2025

8/10 Good

Ryan

Stayed 1 night in Jun 2025

10/10 Excellent

Dionne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is terrific and the security are so friendly and helpful. The lady who attened to our room was very nice. Highly recommend.
Stayed 5 nights in May 2025

10/10 Excellent

Marianna, Ottawa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Me and my friend came for a week for a girls trip and we had an amazing time. The staff are very nice and you can request clean towels and drinks/tea free of charge. The pool and jacuzzi are amazing temperature, the breakfast was very good. There is regular house keeping and if you have any questions, you can ask the front office, Amazing stay.
Stayed 7 nights in May 2025

10/10 Excellent

David

Stayed 4 nights in May 2025

10/10 Excellent

Danni

Liked: Cleanliness, amenities, property conditions & facilities
Staff was so friendly and nice.
Stayed 2 nights in May 2025

4/10 Poor

Tiffany

Liked: Cleanliness, staff & service, room comfort
The stay was ok probably would have been better if the tv was working. When we advised they never came to resolve the issue
Stayed 3 nights in May 2025

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful
Stayed 1 night in May 2025

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, amenities
I did a last minute booking , guards was very assistive , courteous and very professional. Breakfast was good.In the morning went to the office got exceptional service from the hotel staff. Would stay again.
Stayed 1 night in May 2025

10/10 Excellent

Jason

Stayed 8 nights in Apr 2025