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Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 2 outdoor pools

Photo gallery for Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive

Aerial view
Poolside bar
9 restaurants, breakfast, lunch, dinner served; international cuisine
Outdoor wedding area
Preferred Club Presidential Suite | Beach/ocean view

Popular amenities

  • Bar
  • All-inclusive
The current price is NZ$803
includes taxes & fees
1 Sept - 2 Sept

Explore the area

Map
Lot 59A Freeport, Montego Bay, Saint James
  • Freeport Peninsula
    ‪1 min walk‬
  • Montego Bay Cruise Ship Terminal
    ‪20 min walk‬
  • Sunset Beach Resort Au Natural Beach
    ‪3 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪12 min drive‬

Room options

View all photos for Junior Suite Ocean View Double

1 bedroom, free minibar, in-room safe, individually decorated

Junior Suite Ocean View Double

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Separate bedroom
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean View Swim-Out King

Preferred Club Junior Suite Ocean View Swim-Out King

Preferred Club Junior Suite Ocean View Swim-Out King

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Separate bedroom
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Swim-Out Double

1 bedroom, free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Ocean View Swim-Out Double

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Separate bedroom
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Ocean View King

1 bedroom, free minibar, in-room safe, individually decorated

Junior Suite Ocean View King

8.6 out of 10
Excellent
(44 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Separate bedroom
  • 52 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front

Preferred Club Master Suite Ocean Front | Living area

Preferred Club Master Suite Ocean Front

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free minibar items
LCD TV
  • 108 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean Front Double

1 bedroom, free minibar, in-room safe, individually decorated

Junior Suite Ocean Front Double

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Separate bedroom
  • 52 sq m
  • Beach view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean View King

1 bedroom, free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Ocean View King

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Separate bedroom
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean Front King

1 bedroom, free minibar, in-room safe, individually decorated

Junior Suite Ocean Front King

8.0 out of 10
Very good
(6 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Separate bedroom
  • 52 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden View Double

1 bedroom, free minibar, in-room safe, individually decorated

Junior Suite Garden View Double

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Separate bedroom
  • 52 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Garden View King

Junior Suite Garden View King

Junior Suite Garden View King

7.6 out of 10
Good
(16 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Separate bedroom
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Presidential Suite

1 bedroom, free minibar, in-room safe, individually decorated

Preferred Club Presidential Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
  • 178 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front Swim-Out

1 bedroom, free minibar, in-room safe, individually decorated

Preferred Club Master Suite Ocean Front Swim-Out

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Separate bedroom
  • 108 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

1 bedroom, free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Ocean View Double

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Separate bedroom
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Junior with Ocean View

Bathroom

Suite Junior with Ocean View

  • Ocean view
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Suite Junior with Garden View

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Junior with Ocean View

Bathroom

Suite Junior with Ocean View

  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Junior with Garden View

Bathroom

Suite Junior with Garden View

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Double Suite Junior with Ocean View

1 bedroom, free minibar, in-room safe, individually decorated

Double Suite Junior with Ocean View

  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Suite Junior with Ocean View

1 bedroom, free minibar, in-room safe, individually decorated

Double Suite Junior with Ocean View

  • Ocean view
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Double Suite Junior with Ocean View

1 bedroom, free minibar, in-room safe, individually decorated

Double Suite Junior with Ocean View

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Junior with Ocean View

Bathroom

Suite Junior with Ocean View

  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Suite Junior with Ocean View

1 bedroom, free minibar, in-room safe, individually decorated

Double Suite Junior with Ocean View

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Junior with Ocean View

Bathroom

Suite Junior with Ocean View

  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

About the area

Montego Bay

A luxury stay in Montego Bay awaits you at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive. Within a 20-minute stroll, you'll find popular places like Sunset Beach Resort Au Natural Beach and Montego Bay Cruise Ship Terminal. Highlights at this all-inclusive property include 9 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing day at Secrets Spa by Pevonia can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and reflexology. The restaurant, Seaside Grill, is open for breakfast, lunch and dinner. With 2 poolside bars and a bar/lounge to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site nightclub and gym. 8058 square feet (749 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find a casino, free Wi-Fi in public areas and an outdoor tennis court. .Within a 15-minute drive of this 5-property class Montego Bay property, attractions include Jamaica Beaches and Doctor's Cave Beach.

What's nearby

  • Freeport Peninsula - 1 min walk - 0.0 km
  • Montego Bay Cruise Ship Terminal - 20 min walk - 1.7 km
  • Sunset Beach Resort Au Natural Beach - 3 min drive - 1.3 km
  • Montego Bay Marine Park - 8 min drive - 5.1 km
  • Doctor's Cave Beach - 9 min drive - 6.7 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 23 min drive

Restaurants

  • ‪World Cafe - ‬1 min walk
  • ‪Jerky's Bar and Grill - ‬4 min drive
  • ‪Coco Cafe - ‬1 min walk
  • ‪Montego Bay Yacht Club - ‬12 min walk
  • ‪KFC - ‬5 min drive

About this property

Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive

Adults-only beachfront property with 2 outdoor pools
Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a hot tub and a steam room.

Smoking is allowed in designated areas at this 5-star Montego Bay property.

  • 1 building
  • 350 guestrooms or units
  • 5 levels
  • 9 dining venues
  • 2 bars by the pool
  • Conference rooms
  • 8058 sq ft of conference space
  • 749 sq. m of conference space
  • Built in 2010
  • Casino
  • Nightclub
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Swim-up bar
Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive offers 350 air-conditioned accommodations with MP3 docking stations and free minibar items. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and designer toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Secrets Spa by Pevonia has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Dutch, English, German, Spanish

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The price is NZ$765
includes taxes & fees
1 Sept - 2 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 9 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Mountain
  • El Patio
  • Himitsu
  • Seaside Grill
  • World Cafe

Things to do

  • 2 outdoor pools
  • 33 slot machines
  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Boat tours
  • Casino (1,410 square foot of space)
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gaming table
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Outdoor tennis court
  • Parasailing
  • Personal motorised watercraft
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Volleyball
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8,058 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Montego Bay St. James
Montego Bay St. James Secrets
Secrets James Luxury
Secrets James Luxury All Inclusive
Secrets Montego Bay St. James
Secrets St. James Montego Bay Luxury
Secrets St. James Montego Bay Luxury All Inclusive
Secrets St. James Luxury All Inclusive
Secrets St. James Luxury All Inclusive All-inclusive property
Secrets St James Inclusive
Secrets St. James Montego Bay Luxury All Inclusive Hotel
Secrets St. James Luxury All Inclusive Hotel
Secrets St. James Montego Bay Luxury All Inclusive
Secrets St. James Luxury All Inclusive
Secrets St. James Luxury All Inclusive All-inclusive property
Hotel Secrets St. James Montego Bay - Luxury – All Inclusive
Secrets St. James Montego Bay Luxury All Inclusive
Secrets St James All Inclusive
Secrets St. James Luxury All Inclusive
Secrets St. James Montego Bay Luxury – All Inclusive
Secrets St James All Inclusive

Frequently asked questions

What is the cancellation policy at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive?

Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive?

As of 1 Aug 2025, prices found for a 1-night stay for 2 adults at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive on 1 Sept 2025 start from NZ$803.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive?

Yep, Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive is on Jamaica Beaches. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find boat tours.

Is there a spa on site at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive?

Yep, Secrets Spa by Pevonia is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive have a pool?

Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a drink from one of the bars.

What luxury perks are available at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive?

Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive features a private beach, 2 poolside bars and 2 outdoor pools. All guestrooms come with Private jetted baths, 24-hour room service and free minibar items.

What makes Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as Jetted bath and private balconies in the guestrooms, help set the scene for a romantic weekend at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive.

Is Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive family-friendly?

No, Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive is an adults-only property.

Are there hot tubs in the rooms at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive?

No, Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive?

Yep, they've got a lounge bar and 9 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive?

No, pets and service animals are not allowed.

Secrets St. James Montego Bay - Luxury - Adults Only - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 505 out of 1012 reviews
Rating 8 - Good. 231 out of 1012 reviews
Rating 6 - Okay. 138 out of 1012 reviews
Rating 4 - Poor. 75 out of 1012 reviews
Rating 2 - Terrible. 63 out of 1012 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Nathan

Travelled with group
Liked: Cleanliness, staff & service
Property was overall nice - but kind of just stuck at the property. No real water activities to do unless leave resort. Bartenders and servers are slow - rest of staff good. Food options during the day are limited
Stayed 4 nights in Apr 2025

6/10 Okay

William

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay! We came from Sandals & it was a night/day difference. The room was dirty- floor etc. navigating the property wasn’t that great either, staff was somewhat helpful. We only stayed one night so maybe that would have gotten better. our friend also fell and the charged $65 for a bandaid??
Stayed 1 night in Apr 2025

8/10 Good

Lafonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The service was great.
Stayed 3 nights in Apr 2025

6/10 Okay

Sherri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Jamaica-mon!

The atmosphere at the resort was amazing, the water clear and easily accessible, personnel were all friendly and helpful when needed. We were disappointed in the taste in foods containing beef products, perhaps because the seasoning was “down home”, but still ,lacking in flavor. The Italian dishes were excellent! We daily enjoyed the buffet breakfast, and most often had lunch there as well. Excellent variety. The excursions were a bit disappointing, but we only did zip, raft, Falls, snorkeling adventure.
Nighttime ambiance
Snorkeling excursion/ Catamaran
Morning delight
Sunset
Stayed 7 nights in Apr 2025

8/10 Good

Pervis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great. Everyone was very attentive. I had a great time.
Stayed 3 nights in Apr 2025

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was beautiful, and the staff was amazing! They were friendly, welcoming and accommodating! The hotel was under some construction during our stay, so we are looking forward to visiting again to see the completed work.
Stayed 4 nights in Apr 2025

6/10 Okay

Marcus Labrone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Azingalah

Travelled with family
The hotel was just ok. I did not like the pool view room. It was not the same as i saw online. The buffet was just average and communication is very poor. We were not even told for other places for food and ammenities
Stayed 3 nights in Apr 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Corey

Stayed 3 nights in Apr 2025

10/10 Excellent

Corey

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property was under construction. Every morning the construction woke us up every morning.
Stayed 3 nights in Apr 2025

10/10 Excellent

Linnea, toledo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Steven

Stayed 5 nights in Apr 2025

4/10 Poor

Jessica

Disliked: Cleanliness, staff & service
Stayed 7 nights in Apr 2025

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay from beginning to end. Amazing property, very beautiful set up & very professional staff. I will be returning when i visit Jamaica again!
Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer

Stayed 4 nights in Apr 2025

4/10 Poor

crystal marie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk people are very rude
Stayed 3 nights in Apr 2025

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon our week-long stay at Secrets St. James Montego Bay, we experienced exceptional service right from check-in, where we met our butlers, Dane and Chase, who catered to our every need. We had a luxurious Preferred Members VIP ocean view swim-up room with two private hot tubs, providing stunning views. The dining experience was outstanding, with the best food we’ve ever had at a resort. As Preferred VIP members, we had special access to restaurants at the neighboring Breathless and Wild Orchid resorts, which offered quieter dining options. The beach was pristine, featuring beautiful turquoise waters, and our butlers secured reservations for prime beach spots daily, allowing for a leisurely start to our mornings. The resort offered a range of pool areas and activities, accommodating both tranquil retreats and lively environments. Additional perks included a charming shopping area and Coco Café. The staff's hospitality was exemplary, highlighted by a memorable surprise on our final day from Chase, who created a romantic setup with rose petals and a bubble hot tub. Overall, Secrets St. James Montego Bay provided a perfect paradise-like vacation with impeccable service, stunning surroundings, and delectable dining. We highly recommend this resort and look forward to returning.
Stayed 6 nights in Apr 2025

10/10 Excellent

Donavon

Travelled with partner
Liked: Staff & service, amenities
Had a great time. Everyone is so nice and helpful. The food and drinks were great. Entertainment was great. Would recommend
Stayed 5 nights in Apr 2025

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this property. The rooms were nice and clean. The staff was so friendly and helpful. The food was delicious.
Stayed 3 nights in Apr 2025

8/10 Good

Makesia Renae

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The reason the property is getting this rating is all the staff was excellent except the bartender at the piano bar. Did not provide any service. He absolutely ignored me and my husband’s request for a drink. I will not return to this location. He brought down the rating for the whole property.
Stayed 7 nights in Mar 2025

10/10 Excellent

Stephen, Waldorf

Liked: Staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Apr 2025

10/10 Excellent

Camden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was very nice!
Stayed 6 nights in Mar 2025

10/10 Excellent

Billy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Butlers were amazing. Tajae and Darwin 😉
Stayed 4 nights in Mar 2025

10/10 Excellent

Robert Demetrius, Hampton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had several pool options, right on the beach and roughly 9 restaurants to choose from. Food was amazing along with the entertainment.
Stayed 4 nights in Mar 2025