Iberostar - accommodation in Montenegro Coast

Everything was excellent at the Sea Star Hotel: staff; facilities; breakfast; bar service; location; cleanness; etc. A heartfelt thank you to all the hardworking staff who make my stay comfortable and enjoyable.

Stay away. The hotel’s public areas, beach and pools are nice, but the rooms and service are nowhere near 5-star standard. In many places this would be a 3-star, or a weak 4-star at best; helped only by location and beach facilities. For the price, especially compared with other much nicer properties we stayed at in Montenegro, it was very poor in quality. Upon arrival, security in the garage were very blunt demanding parking payment; though it's listed as €15/day, we paid €20/day. To reach our room, a teenager took us through service corridors; and upon entry the room was hot and smelled strongly of stagnant water emanating from shower drain - this foul smell never improved throughout our stay. The room itself was very tired, and badly maintained: loud AC, wonky bed, wobbling bedside tables, non-working plug sockets, peeling wallpaper, chipped bathroom tiles, stained shower glass, and a dirty balcony with a wasps’ nest (pictured). Most concerningly, later on, four teenage girls opened our room door with a Keycard. They were not in any uniform and didn't speak English. Reception seemed unconcerned, promised to investigate, then never updated us or replied to messages. No room change was offered despite this and the other issues. Breakfast was OK, but nowhere near 5-star resort quality, and extremely crowded at peak times; and whilst the beach is nice, watch out for €5 bottles of water and expensive in-room mini-bar. Seriously considering requesting a partial refund.

very nice