8/10 Good
Erin H.
30 Aug 2025
The area was beautiful and the beach was nice. The apartment was good for our 5 people. Luisa was kind and bought us cakes to welcome us. Unfortunately, I left a family heirloom expensive necklace hanging in my room. I knew exactly where it was and my family saw it there and thought I had grabbed it before leaving. I immediately realized it in the taxi to the train station and messaged Luisa to let me in to retrieve it. I didn’t hear from her until much later. She advised me that her cleaning ladies didn’t find it, which is very strange because it was hanging for anyone to see. She has been telling me for over a week she will check the vacuum to see if it was in there and now she isn’t responding. So, it’s unfortunate because she was really nice and seemed genuine, but somebody took it. So, obviously I’m very upset. If only there was a way for me to have been able to get back in the apartment once we left. Oh well. Very sad and expensive lesson learned. I doubt the police would do anything, but I may file a report. Certainly there should be a way to retrieve left belongings, like a hotel would do. I guess not here.
Erin H.
Stayed 5 nights in Jul 2025