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Best Western Centro Monterrey

3.0 star property

Photo gallery for Best Western Centro Monterrey

Lobby
Standard Room, 2 Double Beds, Non Smoking
Street view
Lobby sitting area
Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is NZ$134
includes taxes & fees
31 May - 1 June

Explore the area

View map
Benito Juarez Avenue # 359 North, Downtown Area, Monterrey, NL, 64000
  • Place, Alameda
    ‪9 min walk‬
  • Place, Santa Lucia Riverwalk
    ‪14 min walk‬
  • Place, Macroplaza
    ‪17 min walk‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

2 Double Beds, Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

King Room - Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

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About the area

Monterrey

Best Western Centro Monterrey places you in the centre of Monterrey, within just a 15-minute stroll of Alameda and Iglesia Sagrado Corazon de Jesus. Highlights at this hotel include a restaurant, free self-parking and a free area shuttle. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find laundry facilities, a 24-hour front desk and dry cleaning/laundry services. Each morning continental breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of a free theme park shuttle. .Attractions within a 30-minute walk of this 3-property class Monterrey Centro hotel include Macroplaza and Fundidora Park.

What's nearby

  • Alameda - 9 min walk - 0.8 km
  • Santa Lucia Riverwalk - 14 min walk - 1.2 km
  • Macroplaza - 17 min walk - 1.5 km
  • Auditorium Pabellón M - 4 min drive - 1.6 km
  • Fundidora Park - 5 min drive - 1.9 km

Getting around

  • Alameda Station - 7 min walk
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.) - 37 min drive

Restaurants

  • ‪Los Frijoles - ‬3 min walk
  • ‪Taquería Juárez - ‬5 min walk
  • ‪Cocteleria El Ricas - ‬4 min walk
  • ‪El Pipiripau - ‬4 min walk
  • ‪Rosa Nautica - ‬4 min walk

About this property

Best Western Centro Monterrey

There's a restaurant on site. WiFi is free in public spaces. A business centre and meeting rooms are available. An area shuttle within 10 km and A theme park shuttle are free. A fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly Best Western Centro Monterrey. Free self parking is available.

This 3-star Monterrey hotel is smoke free.

  • 49 guestrooms or units
  • 5 levels
  • Conference rooms
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Best Western Centro Monterrey offers 49 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 10 km
  • Free shopping centre shuttle
  • Free theme park shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: MXN 140 for adults and MXN 140 for children
  • A restaurant

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • Free theme park shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 5 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 140 for adults and from MXN 140 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property is also known as

Best Western Centro
Best Western Centro Hotel
Best Western Centro Hotel Monterrey
Best Western Centro Monterrey
Best Western Monterrey Centro
Centro Monterrey
Monterrey Centro
Best Western Centro Monterrey Hotel
Monterrey Best Western
Best Western Monterrey
Centro Monterrey Monterrey
Best Western Centro Monterrey Hotel
Best Western Centro Monterrey Monterrey
Best Western Centro Monterrey Hotel Monterrey

Frequently asked questions

Is parking available at Best Western Centro Monterrey?

Yep, Best Western Centro Monterrey has a free self car park.

How much does it cost to stay at Best Western Centro Monterrey?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Best Western Centro Monterrey on 31 May 2026 start from NZ$134, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Centro Monterrey serve breakfast?

Yeah, continental brekkie is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Best Western Centro Monterrey?

No, Best Western Centro Monterrey does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Centro Monterrey?

Yep, you can grab a meal at Best Western Centro Monterrey's onsite restaurant.

What time are check-in & check-out at Best Western Centro Monterrey?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Best Western Centro Monterrey?

No, pets are not allowed.

Best Western Centro Monterrey Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 327 out of 966 reviews
Rating 8 - Good. 332 out of 966 reviews
Rating 6 - Okay. 177 out of 966 reviews
Rating 4 - Poor. 76 out of 966 reviews
Rating 2 - Terrible. 54 out of 966 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Gustavo

Travelled with family
Disliked: Cleanliness, amenities
Mui poco amables la abotacion no contaba con aire acondicionado esta en la pared estava despegado se filtrava mucho el frio no tube que pedir cobijas i toallas para el bano que no abia el personal poco am able te be den desalluno pero es un engano para bender su polio desalluno por que nada mas tedan cafe un poco de yougourt i un poco de fruits que eso no ex desalluno
Stayed 2 nights in Jan 2026

10/10 Excellent

Leticia

Stayed 1 night in Dec 2025

4/10 Poor

Imelda

Travelled with group
Disliked: Property conditions & facilities
Staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Ivan

Stayed 4 nights in Oct 2025

2/10 Terrible

XAVIER

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Gave me wrong room type
Stayed 1 night in Sep 2025

2/10 Terrible

Louis

Stayed 4 nights in Aug 2025

8/10 Good

Cinthia

Stayed 1 night in Jul 2025

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

BLANCA

Business traveller
Just fine
Stayed 1 night in May 2025

2/10 Terrible

Cynthia

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
It smelled like drainage all the time and There was no iron in the room I have to call to the receptionist to ask for one.
Stayed 3 nights in May 2025

10/10 Excellent

Georgina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Melynda, Bel Air

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Staff & service, property conditions & facilities
clean better the rooms
Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended

The room was not properly cleaned. Also, water pressure was low. The AC is not temperature-controlled. Either turn off or on. I am not staying there anymore.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, amenities
Great as always! My go to hotel everytime I visit Monterrey.
Stayed 3 nights in Dec 2024

10/10 Excellent

Raymundo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible and walks to areas of interest
Stayed 2 nights in Jul 2024

8/10 Good

jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location
Stayed 1 night in May 2024

4/10 Poor

Isidro

Business traveller
Disliked: Staff & service, amenities
Toallas incompletas, no hay teléfono en la habitación, mucho ruido, Baja presión de agua en regadera
Stayed 2 nights in Feb 2024

10/10 Excellent

Santiago

Stayed 1 night in Dec 2023

2/10 Terrible

Drew

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was fine but the Ac until didn’t really work and it made a noise all night long. We had to leave a day earlier because we couldn’t stand it anymore.
Stayed 2 nights in Oct 2023

2/10 Terrible

Jeronima

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property had bedbugs.
Stayed 3 nights in Oct 2023

4/10 Poor

Adrian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Staff great, extremely old/poor facility

Firstly the staff are super friendly and helpful, however the hotel has three major flaws; 1) the air-conditioning is old and as loud as a jet engine, so you can't hear anything or or make calls while it is on, 2) the worst quality/speed internet I've every experienced, you basically sign into a hotspot and it's unsecure, and it drops off and you will end up trying to sign in 100 times a day, again no streaming or video calls, 3) it is listed as having a gym but every single piece of equipment is from the dump/trash and broken and doesn't work. The only thing in the gym not broken were four solatary dumbbells.
Stayed 8 nights in Sep 2023

10/10 Excellent

Jose Antonio Gonzalez

Stayed 1 night in Feb 2023

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent employees

Very helpful staff. The restaurant, front desk, and clening employees are always willing to help and make you feel welcomed.
Stayed 2 nights in Jan 2023

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