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Crowne Plaza Monterrey by IHG

Property class: 4

Photo gallery for Crowne Plaza Monterrey by IHG

An indoor swimming pool with lounge chairs and tables, large windows, and indoor plants.
Property video
A hotel lobby with a large TV screen displaying a basketball game, multiple seating areas, and a staircase.
A hotel with a prominent sign reading "CROWNE PLAZA" at the top of a tall building.
A spacious indoor area with a reflective floor, a reception desk, and seating areas.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$232
includes taxes & fees
11 Oct - 12 Oct

Explore the area

View map
Avenida Constitucion Oriente 300, Col. Centro, Monterrey, NL, 64000
  • Place, Auditorium Pabellón M
    ‪2 min walk‬
  • Place, Macroplaza
    ‪10 min walk‬
  • Place, Santa Lucia Riverwalk
    ‪14 min walk‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪27 min drive‬

Room options

View all photos for Premium Room

A chair with a wooden tray holding a cup of coffee and an open book.

Premium Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room, 2 Queen Beds, Club lounge access

A hotel room with two beds, a desk with a chair, a TV, and a large window with curtains.

Standard Room, 2 Queen Beds, Club lounge access

8.4 out of 10
Very good
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Low Floor)

A hotel room with two beds, a wooden nightstand with two wall-mounted lamps, and a control panel.

Standard Room, 2 Queen Beds (Low Floor)

9.6 out of 10
Exceptional
(14 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite

A hotel room with a large bed, a desk with a coffee maker, a chair, and a TV mounted on the wall.

Presidential Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a lamp, and a window with curtains.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(89 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a TV, a nightstand, and a chair.

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(164 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

A chair with a wooden tray holding a cup of coffee and an open book.

Standard Room

9.8 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room, 1 King Bed, Club lounge access

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Club lounge access

9.4 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

A hotel room with a large bed, two chairs, a table, a lamp, and a window with curtains.

Standard Room, 1 King Bed (Low Floor)

8.6 out of 10
Excellent
(24 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Monterrey

Crowne Plaza Monterrey by IHG places you in the centre of Monterrey, within just a 5-minute stroll of Auditorium Pabellón M and within 15 minutes of Macroplaza. Highlights at this hotel include 3 restaurants, an indoor swimming pool and free self-parking. .The buffet restaurant, Las Ventanas, serves international cuisine and is open for breakfast, lunch and dinner. Lobby Bar is the hotel's own bar, serving drinks along with dinner. Enjoy the 24-hour gym, sauna, kids' swimming pool and pool loungers. 893 square feet (83 square metres) of event facilities include 12 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning buffet breakfast is served between 6:00 AM and noon. There's also the convenience of limited parking. .Places within a 30-minute walk of this 4-property class Monterrey Centro hotel include Basilica of Our Lady of Guadalupe and Fundidora Park.

What's nearby

  • Auditorium Pabellón M - 2 min walk - 0.2 km
  • Macroplaza - 10 min walk - 0.9 km
  • Basilica of Our Lady of Guadalupe - 12 min walk - 1.1 km
  • Santa Lucia Riverwalk - 14 min walk - 1.2 km
  • Fundidora Park - 4 min drive - 3.8 km

Getting around

  • Padre Mier Station - 9 min walk
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.) - 35 min drive

Restaurants

  • ‪Club Ejecutivo - ‬1 min walk
  • ‪Panem At Hotel Kavia - ‬5 min walk
  • ‪La Puntada - ‬6 min walk
  • ‪1900 - ‬5 min walk
  • ‪El Gran Pastor - ‬1 min walk

About this property

Crowne Plaza Monterrey by IHG

Crowne Plaza Monterrey by IHG offers its guests a kids' pool, an indoor pool, a sauna, and a 24-hour fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 12 meeting rooms. Event space at this hotel measures 893 square feet (83 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Monterrey by IHG. Limited free parking is available on a first-come, first-served basis.

This 4-star Monterrey hotel is smoke free.

  • 1 building
  • 403 guestrooms or units
  • 17 levels
  • 3 dining venues
  • 893 sq ft of conference space
  • 83 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Crowne Plaza Monterrey by IHG offers 403 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 449 for adults and MXN 169 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Las Ventanas
  • Lobby Bar
  • The Golf Experience

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • 893 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 238 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: MXN 25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 449 for adults and from MXN 169 for children
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: MXN 238 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Monterrey
Crowne Plaza Monterrey
Monterrey Crowne Plaza
Crowne Plaza Monterrey Hotel Monterrey
Crowne Plaza Monterrey Hotel

Frequently asked questions

What is the cancellation policy at Crowne Plaza Monterrey by IHG?

Crowne Plaza Monterrey by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Monterrey by IHG?

As of 28 Sept 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Monterrey by IHG on 11 Oct 2026 start from NZ$232, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Monterrey by IHG?

Yep, Crowne Plaza Monterrey by IHG has a free self car park. Onsite parking is limited.

Does Crowne Plaza Monterrey by IHG have a pool?

Crowne Plaza Monterrey by IHG has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Crowne Plaza Monterrey by IHG?

Crowne Plaza Monterrey by IHG features an indoor pool, a sauna and 3 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Crowne Plaza Monterrey by IHG a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Crowne Plaza Monterrey by IHG.

Is Crowne Plaza Monterrey by IHG family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Monterrey by IHG is a hit with families.

Does Crowne Plaza Monterrey by IHG serve breakfast?

You bet, our guests give top marks to the buffet breakfast here! Offered daily between 6:00 AM and noon, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Crowne Plaza Monterrey by IHG?

No, Crowne Plaza Monterrey by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Monterrey by IHG?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Monterrey by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Monterrey by IHG?

No, only service animals are allowed.

Crowne Plaza Monterrey by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1168 out of 1739 reviews
Rating 8 - Good. 323 out of 1739 reviews
Rating 6 - Okay. 149 out of 1739 reviews
Rating 4 - Poor. 48 out of 1739 reviews
Rating 2 - Terrible. 51 out of 1739 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place great staff and breakfast
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel!! Very friendly staff and everything is very clean
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great great breakfast, excellent service
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Centrally located to all the shops walking distance to museums and main historic places.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and location !!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and location.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always the best stay in Monterrey
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
good Breakfast
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Nice hotel with big spaces and friendly staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast excellent.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Excelente
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im a custumer for over 10 years, the place is excelent, Staff is friendly and the Restaurant is a gem !! Claudia & Cesar de Leon Mission, TX USA
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent. Thank you
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property in general is good for the price, clean rooms, breakfast is not included but Las Ventanas offers a great breakfast buffet not so expensive, parking is included and wich is good also...staff was kind and helpfull when needed
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
clean room and central location
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
todo excelente
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Super nice
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo exclente
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Excelente
Stayed 4 nights in Dec 2025