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Hotel Plaza del Arco Express

Property class: 3

Photo gallery for Hotel Plaza del Arco Express

A hotel room with two beds, a flat-screen TV, an air conditioning unit, and a window with curtains.
A lobby with a chandelier, columns, a black sofa, and a view of the outside.
A tall building with a central glass tower, multiple windows, and a distinctive logo on the facade.
A spacious, well-lit conference room with rows of chairs facing a presentation screen, large windows with a city view, and a tiled floor.
A reception desk with a vase of sunflowers, a television, and framed certificates on the wall.

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • 24/7 front desk
The current price is NZ$142
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
AV. FCO. I. MADERO #309 PTE., Colonia Centro, Monterrey, NL, 64000
  • Place, Alameda
    ‪12 min walk‬
  • Place, Santa Lucia Riverwalk
    ‪4 min drive‬
  • Place, Macroplaza
    ‪5 min drive‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

A hotel room with two beds, a flat-screen TV, an air conditioning unit, and a window with curtains.

Standard Double Room, 2 Double Beds

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a desk, a chair, a television, and a mirror.

Junior Suite, 1 King Bed

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, a desk, a television, a window with curtains, and a bedside lamp.

Standard Room, 1 Double Bed

  • City view
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

A hotel room with a desk, two beds, a chair, a mirror, and a door.

Deluxe Double Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room

  • Sleeps 4

Room

  • Sleeps 4

View all photos for DOUBLE STANDARD

A hotel room with a bed, bedside table, lamp, chair, and a telephone.

DOUBLE STANDARD

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Monterrey

Hotel Plaza del Arco Express puts you in the heart of Monterrey, connected to the convention centre and within a 20-minute stroll of Alameda and Mexican Professional Baseball Hall of Fame. Highlights at this hotel include a restaurant and in-room free WiFi. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Other amenities include luggage storage, a ballroom and a lift. .Attractions within a 10-minute drive of this 3-property class Monterrey Centro hotel include Fundidora Park and Macroplaza.

What's nearby

  • Alameda - 12 min walk - 1.0 km
  • Santa Lucia Riverwalk - 4 min drive - 2.3 km
  • Auditorium Pabellón M - 4 min drive - 4.2 km
  • Macroplaza - 5 min drive - 2.7 km
  • Fundidora Park - 6 min drive - 3.1 km

Getting around

  • Cuauhtemoc Station - 4 min walk
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.) - 35 min drive

Restaurants

  • ‪El Café De Papá - ‬5 min walk
  • ‪Wateke - ‬4 min walk
  • ‪El Bocol - ‬4 min walk
  • ‪Coctelería Pequeño - ‬5 min walk
  • ‪Restaurant & Bar El Jefe - ‬6 min walk

About this property

Hotel Plaza del Arco Express

There's a restaurant on site. WiFi is free in public spaces. Hotel Plaza del Arco Express also features a terrace and a lift.

This 3-star Monterrey hotel is smoke free.

  • 77 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Lift
  • No smoking on site
  • 1 conference room
  • Dining venue
Hotel Plaza del Arco Express offers 77 air-conditioned accommodations, with free toiletries. Cable televisions are provided. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping on request

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 300 per pet (varies based on length of stay), plus a deposit of MXN 500 per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 110 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 500 per night
  • Pet fee: MXN 300 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Hotel Plaza del Arco Express.

Property is also known as

Hotel Plaza Arco Express Monterrey
Hotel Plaza Arco Express
Plaza Arco Express Monterrey
Plaza Arco Express
Plaza Arco Express Monterrey
Hotel Plaza del Arco Express Hotel
Hotel Plaza del Arco Express Monterrey
Hotel Plaza del Arco Express Hotel Monterrey

Frequently asked questions

Is there a free airport shuttle available at Hotel Plaza del Arco Express?

No, Hotel Plaza del Arco Express does not offer an airport shuttle service.

How much does it cost to stay at Hotel Plaza del Arco Express?

As of 27 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Plaza del Arco Express on 28 Sept 2026 start from NZ$142, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a bar or restaurant at Hotel Plaza del Arco Express?

Yep, you can grab a meal at Hotel Plaza del Arco Express's onsite restaurant.

What time are check-in & check-out at Hotel Plaza del Arco Express?

Check-in begins at 3:00 PM. Check-out time is noon.

Hotel Plaza del Arco Express Reviews

Reviews

6.6
Rating 10 - Excellent. 99 out of 392 reviews
Rating 8 - Good. 94 out of 392 reviews
Rating 6 - Okay. 73 out of 392 reviews
Rating 4 - Poor. 44 out of 392 reviews
Rating 2 - Terrible. 82 out of 392 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, nice location very close to basically everything, definitely coming back again
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
the buffet breakfast was more than expected for the affordable price, clean and safe hotel, small room but all I needed was there to rest and continue my trip. friendly and helpful staff .
Stayed 1 night in Mar 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was less the average, pillows were nasty with visible accumulated stains of saliva, sweat, who knows?, one of two bath towels the same with stains, only one of three outlets worked and was near the lavatory, and they wanted a deposit in order to use the tv remote control. Such an unpleasant stay!!!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good services
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Good service
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Z
Stayed 7 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
:-)
Stayed 2 nights in Apr 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They canceled my reservations without notice and over charge me for 2 days stay
Stayed 9 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
......
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
1
Stayed 1 night in Feb 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was rude. Requested I leave a deposit of 200 pesos for a tv remote. They would hand guests towels as they registered. Too many rules and restrictions. Outside the hotel it is an absolute mess. Homeless everywhere. Cardboard and trash scattered everywhere. The ONLY positive thing was that I slept good because I was on the 5th floor. Away from the noise.
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
very bad hotel in room no have light
Stayed 2 nights in Mar 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
I would never recommend this stay to anyone. The pictures portrayed are nothing like what the actual place looks like. The “City View” is abysmal, nothing but dirty streets and a KFC in front of a rundown terrace and windows that don’t even open. As you arrive you immediately feel unsafe in the area, no on site parking, no anything this place is horrible and the fact that they make it non refundable says a lot. They know they are scamming people with lies and I regret ever giving this place a chance because I was deceived by the photos they portray the place to be. Completely unsatisfied and again nothing but regret after booking this stay and having them waste my money.
Stayed 3 nights in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
First of all if your not going to hold a reservation till at least 10pm then why even offer reserve now, pay later. I got there around 7:29pm to find out I was suppose to be there by 6pm to pay and not loose my reservation. These people did not care if you were out of luck and having to scramble for a place to sleep late at night. They didnt try to find an alternative. Never had that experience...
Stayed 2 nights in Mar 2023
Verified review

4/10 Poor

Mala atención al llegar, esperamos una hora para que nos dieran la habitación, el hotel huele mal debido a la cocina, la terraza toda sucia... falta mantenimiento
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service
El personal muy amables y atentos los únicos detalles en la estadía fueron la falta de agua caliente y la limpieza un poco sucia a mi parecer
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service
Habitación limpia sólo un detalle el agua caliente se batallo para que saliera y ruido de habitación continua
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Amenities
En lo particular está bien si es para una noche, pero el hotel está un poco descuidado.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities
El personal no fue amable
Stayed 6 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Las camas muy viejas y muy incómodas. En general mobiliario ya viejo
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Si
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
El lugar es muy centrico, ideal para quienes solo necesitan dormir y saldran a hacer cosas, les falta mantenimiento oara qur se vean super limpias, pero no estan sucias, tienen aire acondicionado, el personal es muy atento y es centrica la zona, puedes llegar caminando anla macroplaza...como 20 minutos a pie.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
La habitación súper pequeña, honestamente nada recomendable, tiene una ventana que da a un pasillo y tuve que comprar “papel de regalo” para poder tapar la venta y que nadie al pasar, viera para adentro, ya que la cortina no cubre toda la ventana. El baño no funciona el extractor de aire. Los muebles para la ropa muy débiles, hay que tener cuidado. El personal es súper amable y comprensible, ahí sin duda se sacan un 100. El clima de la habitación es algo deficiente pero está bien, cumple para dormir a gusto. Tiene muchas tiendas cercanas, farmacias, tiendas de conveniencia y mercaditos con gran variedad de cosas y comida. Pero eviten andar muy noche por la zona.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Feb 2026

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