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Krystal Monterrey

3.5 star property
Hotel with a restaurant, a short walk to Macroplaza

Photo gallery for Krystal Monterrey

Lobby sitting area
Superior Double Room, 2 Double Beds, Mountain View
Breakfast, lunch, dinner served; international cuisine
Junior Suite | Executive lounge
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry
  • Breakfast available
The current price is NZ$165
includes taxes & fees
28 June - 29 June

Explore the area

Map
Calle Corregidora 519, Centro, Monterrey, NL, 64000
  • Macroplaza
    ‪5 min walk‬
  • Auditorium Pabellón M
    ‪5 min walk‬
  • Fundidora Park
    ‪2 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(78 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
Eco-friendly cleaning supplies
Cable channels
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds, Mountain View

Superior Double Room, 2 Double Beds, Mountain View

Superior Double Room, 2 Double Beds, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
Coffee/tea maker
Eco-friendly cleaning supplies
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
Eco-friendly cleaning supplies
Cable channels
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

8.4 out of 10
Very good
(81 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Sofa bed
Private bathroom
Hairdryer
Free bottled water
Eco-friendly cleaning supplies
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe

1 bedroom, in-room safe, desk, iron/ironing board

Room Deluxe

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Deluxe

1 bedroom, in-room safe, desk, iron/ironing board

Double Room Deluxe

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior

1 bedroom, in-room safe, desk, iron/ironing board

Suite Junior

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Superior With Mountain View

1 bedroom, in-room safe, desk, iron/ironing board

Double Room Superior With Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

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About the area

Monterrey

Krystal Monterrey puts you in the heart of Monterrey, within steps of Monterrey Metropolitan Museum and Museo Metropolitano de la Ciudad de Monterrey. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Café Flores, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Meeting rooms and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 3.5-property class Monterrey Centro hotel include Macroplaza and within 30 minutes you'll find Fundidora Park.

What's nearby

  • Macroplaza - 5 min walk - 0.5 km
  • Auditorium Pabellón M - 5 min walk - 0.5 km
  • Basilica de Guadalupe - 14 min walk - 1.2 km
  • Fundidora Park - 2 min drive - 1.6 km
  • Cintermex - 4 min drive - 2.7 km

Getting around

  • General I. Zaragoza Station - 4 min walk
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.) - 28 min drive

Restaurants

  • ‪Carl's Jr. - ‬2 min walk
  • ‪Panem At Hotel Kavia - ‬2 min walk
  • ‪Picas Buffet - ‬2 min walk
  • ‪Barandales - ‬2 min walk
  • ‪Las Alitas Centro - ‬3 min walk

About this property

Krystal Monterrey

Hotel with a restaurant, a short walk to Macroplaza
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. A fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly Krystal Monterrey. For a fee, parking is available.

This 3.5-star Monterrey hotel is smoke free.

  • 207 guestrooms or units
  • Conference rooms
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Krystal Monterrey offers 207 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Standard Double Room

Hotel Kavia Monterrey

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
4.5 out of 5, Wonderful, 1,983 reviews
The price is NZ$141
includes taxes & fees
29 June - 30 June
Hotel Kavia Monterrey

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (MXN 80 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 for adults and MXN 175 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Café Flores

Things to do

  • Gym

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 350 for adults and from MXN 175 for children
  • Valet parking fee: MXN 80 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property is also known as

Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey

Frequently asked questions

What is the cancellation policy at Krystal Monterrey?

Krystal Monterrey offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Krystal Monterrey?

As of 24 Jun 2025, prices found for a 1-night stay for 2 adults at Krystal Monterrey on 28 Jun 2025 start from NZ$165.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Krystal Monterrey?

Yep, Krystal Monterrey has valet parking for MXN 80 per day.

Does Krystal Monterrey serve breakfast?

Yep, buffet brekkie is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Krystal Monterrey?

No, Krystal Monterrey does not offer an airport shuttle service.

Is there a bar or restaurant at Krystal Monterrey?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Krystal Monterrey?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Krystal Monterrey?

No, only service animals are allowed.

Krystal Monterrey Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1066 out of 1934 reviews
Rating 8 - Good. 413 out of 1934 reviews
Rating 6 - Okay. 202 out of 1934 reviews
Rating 4 - Poor. 131 out of 1934 reviews
Rating 2 - Terrible. 122 out of 1934 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Room is nice and spacious but AC is old. While it was hot outside, room didnt cool off until 3-4am. That is annoying when other newer hotels do not have this problem. Gym equipment is also broken, old. Location is great
Stayed 4 nights in Mar 2025

6/10 Okay

Ricardo

Travelled with family
Liked: Staff & service, property conditions & facilities
it is a convenient hotel in city center. Staff helps us with what we need. It needs some upgrades but in general terms it is ok.
Stayed 1 night in Mar 2025

10/10 Excellent

Mitzael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

ProjectPR Coaching

Stayed 3 nights in Feb 2025

4/10 Poor

Enrique

Stayed 1 night in Feb 2025

8/10 Good

Yazmin

Liked: Cleanliness, staff & service
Bad and good experience
Stayed 3 nights in Mar 2025

8/10 Good

Ericka

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Honest review

First of all it was not good that you have to pay for parking when the reservation says free valet parking. You check in and the first thing they tell you is that you havevto pay for parking. It would be better to know ahead of time of the charge, no surprises. The hallways are dirty, the room had hair in the bathroom floor, the mirrors dirty and it needs more cleaning. A hotel of that category should be top notch. The beds are extremely comfortable and it is not noisy.
Stayed 1 night in Mar 2025

10/10 Excellent

Louis

Stayed 2 nights in Mar 2025

6/10 Okay

Guadalupe Isabel

Business traveller
Liked: Cleanliness
Need a lot of work. There was a huge noise next to my room every time someone use water facilties
Stayed 2 nights in Mar 2025

4/10 Poor

Walter, houston

Stayed 3 nights in Mar 2025

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Rocio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok
Stayed 2 nights in Nov 2024

8/10 Good

Arlene, South Padre Island

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The Krystal is my go to place when I travel to Monterrey. Very friendly staff, good restaurant food & in the heart of old downtown. There were minor maintance issues like water leaked from the faucet handles when tuned on & the towels could use upgrading.
Stayed 4 nights in Feb 2025

4/10 Poor

Maurizio

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not really what expected, no explanation of nothing at check in, room was very dark, no mini bar and the sink was leaking, poor towel quality, dirty communal spaces and the amenities? which one? pool closed and gym not really inviting. this is not a 5star hotel neither a 4 star. some of the staff is nice. some reviews are made to keep this for a good average rate.
Stayed 4 nights in Feb 2025

4/10 Poor

Raynard

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty hotel with shower full of hair, stained towels, old. Wouldn't recommend this hotel to anyone.

2/10 Terrible

Ruben

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The attention is very bad, or worst that bad. The heater did not work
Stayed 3 nights in Feb 2025

10/10 Excellent

Enrique

Stayed 1 night in Jan 2025

8/10 Good

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Guillermo

Stayed 2 nights in Feb 2025

10/10 Excellent

Brenda

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena opción para hospedarse en el centro de Monterrey
Stayed 2 nights in Feb 2025

2/10 Terrible

Adda

Stayed 3 nights in Feb 2025

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

Cindy

Stayed 3 nights in Feb 2025