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Krystal Monterrey

Property class: 3.5

Photo gallery for Krystal Monterrey

A modern interior with a geometric ceiling design, a central light fixture, and a reflective floor.
Creator video
A lobby with a large mural of a mountain, a reception desk, and a seating area.
A high-rise building with a central atrium, multiple balconies, and a large, circular structure with lights.
A modern hotel with a glass facade, named "KRYSTAL HOTEL," featuring a classic architectural style with a prominent statue in front.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is NZ$189
includes taxes & fees
21 Oct - 22 Oct

Explore the area

View map
Calle Corregidora 519, Monterrey, NL, 64000
  • Place, Macroplaza
    ‪5 min walk‬
  • Place, Auditorium Pabellón M
    ‪7 min walk‬
  • Place, Santa Lucia Riverwalk
    ‪9 min walk‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite Junior

A hotel room with a bed, a nightstand, a lamp, a painting, a window with curtains, and a small table with chairs.

Suite Junior

  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe

A hotel room with a bed, a round table, two chairs, a lamp, and a painting on the wall.

Room Deluxe

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Deluxe

A hotel room with two beds, a desk, and a chair.

Double Room Deluxe

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds

A hotel room with two beds, a table, chairs, a lamp, and a mountain landscape painting on the wall.

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(105 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 King Bed

A hotel room with a bed, a round table, two purple chairs, a large window with curtains, and a wall-mounted painting.

Deluxe Double Room, 1 King Bed

8.4 out of 10
Very good
(115 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

A hotel room with a large bed, a desk, a chair, a table, and a painting on the wall.

Junior Suite

8.8 out of 10
Excellent
(8 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Mountain View

Room

Superior Double Room, 2 Double Beds, Mountain View

8.4 out of 10
Very good
(6 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Monterrey

Krystal Monterrey puts you in the heart of Monterrey, within steps of Monterrey Metropolitan Museum and Museo Metropolitano de la Ciudad de Monterrey. Highlights at this hotel include a restaurant, a bar/lounge and a steam room. .The restaurant, Café Flores, serves international cuisine and is open for breakfast, lunch and dinner. 7 meeting rooms and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 3.5-property class Monterrey Centro hotel include Macroplaza and within 30 minutes you'll find Fundidora Park.

What's nearby

  • Fuente de la Vida o Neptuno - 3 min walk - 0.3 km
  • Faro de Comercio - 3 min walk - 0.3 km
  • Macroplaza - 5 min walk - 0.5 km
  • Auditorium Pabellón M - 7 min walk - 0.6 km
  • Santa Lucia Riverwalk - 9 min walk - 0.8 km

Getting around

  • General I. Zaragoza Station - 4 min walk
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.) - 27 min drive

Restaurants

  • ‪Sierra Madre Brewing Co. - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Panem At Hotel Kavia - ‬2 min walk
  • ‪Los Tapancos - ‬2 min walk
  • ‪Carl's Jr. - ‬2 min walk

About this property

Krystal Monterrey

Krystal Monterrey offers its guests a steam room and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 7 meeting rooms. The business-friendly Krystal Monterrey also features tour/ticket assistance, concierge services, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Monterrey hotel.

  • 207 guestrooms or units
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Krystal Monterrey offers 207 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Valet parking on site (MXN 180 per stay)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 for adults and MXN 175 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Café Flores

Things to do

  • Gym
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Babysitting

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 350 for adults and from MXN 175 for children
  • Valet parking fee: MXN 180 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property is also known as

Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey

Frequently asked questions

What is the cancellation policy at Krystal Monterrey?

Krystal Monterrey offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Krystal Monterrey?

As of 7 Oct 2026, prices found for a 1-night stay for 2 adults at Krystal Monterrey on 21 Oct 2026 start from NZ$189, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Krystal Monterrey?

Yep, Krystal Monterrey has valet parking for MXN 180 per stay.

Does Krystal Monterrey serve breakfast?

Yep, buffet brekkie is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Krystal Monterrey?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Krystal Monterrey?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Krystal Monterrey?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Krystal Monterrey?

No, only service animals are allowed.

Krystal Monterrey Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1364 out of 2264 reviews
Rating 8 - Good. 430 out of 2264 reviews
Rating 6 - Okay. 226 out of 2264 reviews
Rating 4 - Poor. 116 out of 2264 reviews
Rating 2 - Terrible. 128 out of 2264 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and view of the mountains.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always our first choice to stay in Monterrey , very close to important places for us
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great staff, excellent service
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I was there for a World Cup match, great location, safe area, nice staff, very active neighborhood, it was a great experience.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk guy Edward was very helpful to us and he made sure we got what we were looking for in our stay.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is great. Easy walking distance to Barrio Antiguo, Macroplaza, Morelos St, Metro stations, etc. The hotel is clean and reasonably remodeled. Staff were friendly and accommodated me for an ultra late check-in when I arrived. I would stay here again while in Monterrey
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service all the staff excellent
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and spacious lobby area. Very convenient to restaurants and museum within walking distance
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area around the hotel. Always stay here when I visit Monterrey. The only downside is that parking is not included
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time visiting Mexico , went there to watch Iraq vs Bolivia World Cup qualifying , it was great location , clean room , so many shops , parks , restaurant around I had awesome time
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything it is close to the hotel, restaurants, bars, exchange, money, plazas, macroplaza, santa Lucia, I mean Everything
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
The hotel is at a great location but the property is dated and the reception staff rude
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff is very attentive and rooms are spacious and clean
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, always kept clean, and very helpful staff. Valet service was very nice as well.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and good service
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
The best location that is what keeps me staying there but they truly in need of remodeling and cleaning of the hotel everything is outdated stayed in the first floor the carpet musty dirty and the worst part was the mattress on the beds i felt i was sleeping in the floor super hard and pillows too I didn’t sleep
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 3 nights in Jan 2026

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