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Krystal Monterrey

3.5 star property
Hotel with a fitness centre, a short walk to Macroplaza

Photo gallery for Krystal Monterrey

Lobby sitting area
Superior Double Room, 2 Double Beds, Mountain View
Interior
Lobby sitting area
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry
  • Breakfast available
The current price is NZ$150
includes taxes & fees
31 May - 1 June

Explore the area

Map
Calle Corregidora 519, Centro, Monterrey, NL, 64000
  • Macroplaza
    ‪5 min walk‬
  • Auditorium Pabellón M
    ‪5 min walk‬
  • Fundidora Park
    ‪2 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
Cable channels
In-room safe
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds, Mountain View

Superior Double Room, 2 Double Beds, Mountain View

Superior Double Room, 2 Double Beds, Mountain View

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Minibar
Free bottled water
Eco-friendly cleaning supplies
Coffee/tea maker
  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
Cable channels
In-room safe
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Sofa bed - single
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
Cable channels
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Monterrey

Krystal Monterrey puts you in the heart of Monterrey, within steps of Monterrey Metropolitan Museum and Museo Metropolitano de la Ciudad de Monterrey. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Café Flores, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Meeting rooms and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 3.5-property class Monterrey Centro hotel include Macroplaza and within 30 minutes you'll find Fundidora Park.

What's nearby

  • Macroplaza - 5 min walk - 0.5 km
  • Auditorium Pabellón M - 7 min walk - 0.6 km
  • Fundidora Park - 5 min drive - 4.2 km
  • Cintermex - 6 min drive - 4.7 km
  • Arena Monterrey - 6 min drive - 4.9 km

Getting around

  • General I. Zaragoza Station - 4 min walk
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.) - 28 min drive

Restaurants

  • ‪Carl's Jr. - ‬2 min walk
  • ‪Panem At Hotel Kavia - ‬2 min walk
  • ‪Picas Buffet - ‬2 min walk
  • ‪Barandales - ‬2 min walk
  • ‪Las Alitas Centro - ‬3 min walk

About this property

Krystal Monterrey

Hotel with a fitness centre, a short walk to Macroplaza
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. A fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly Krystal Monterrey. For a fee, parking is available.

This 3.5-star Monterrey hotel is smoke free.

  • 207 guestrooms or units
  • Conference rooms
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Krystal Monterrey offers 207 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Exterior

Hotel Kavia Monterrey

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
4.5 out of 5, Wonderful, 1,909 reviews
The price is NZ$141
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (MXN 80 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 for adults and MXN 175 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Café Flores

Things to do

  • Gym

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 350 for adults and from MXN 175 for children
  • Valet parking fee: MXN 80 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property is also known as

Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey

Frequently asked questions

What is the cancellation policy at Krystal Monterrey?

Krystal Monterrey offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Krystal Monterrey?

As of 8 May 2025, prices found for a 1-night stay for 2 adults at Krystal Monterrey on 31 May 2025 start from NZ$149.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Krystal Monterrey?

Yep, Krystal Monterrey has valet parking for MXN 80 per day.

Does Krystal Monterrey serve breakfast?

Yep, buffet brekkie is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Krystal Monterrey?

No, Krystal Monterrey does not offer an airport shuttle service.

Is there a bar or restaurant at Krystal Monterrey?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Krystal Monterrey?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Krystal Monterrey?

No, only service animals are allowed.

Krystal Monterrey Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1054 out of 1914 reviews
Rating 8 - Good. 408 out of 1914 reviews
Rating 6 - Okay. 201 out of 1914 reviews
Rating 4 - Poor. 136 out of 1914 reviews
Rating 2 - Terrible. 115 out of 1914 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Cynthia

Liked: Staff & service, property conditions & facilities, room comfort
Perfect location for our sightseeing of trip of Monterrey. Beautiful views of the city and mountains. Very close to many excellent restaurants. Room was exceptionally large. Room not ready when we arrived early, so checked our bags, came back approx 4 hours later. Room was given to us, but was unbelievable hot, AC wasn't on. We turned it on and unpacked. Floors weren't particularly clean, no bathmat, handtowel, drinking water, or an extra roll of TP. Thought hmmm, not wonderful for a 5star hotel. The interior hallways were in dire need of vacumming. Next day all was corrected thanks to our housekeeper and the maintenance fellows got the AC runing. We did really enjoy the hotel, just wish they had a little more care with the condition of a room they rent.
Stayed 3 nights in Jan 2025

8/10 Good

Maria Teresa

Stayed 3 nights in Jan 2025

2/10 Terrible

Carlos

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
No AC. No windows. Had to demand them for a change of hotels. The heat was untolerable
Stayed 4 nights in Jan 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Enock

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Jan 2025

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

2/10 Terrible

Manuel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid hotel. False advertising

Rooms were not as advertised. The floor was terribly constructed. The restroom had broken tile. Woke up sweating at night because they had the heater throughout the building and you were unable to switch to air conditioning at any given moment. Would never recommend.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Marco

Stayed 1 night in Dec 2024

10/10 Excellent

Angel Christian

Stayed 2 nights in Jan 2025

10/10 Excellent

Dulce

Stayed 5 nights in Dec 2024

10/10 Excellent

Dulce Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is really pretty and there is so much to do right as you walk outside. I feel like the cleanliness could have been better but we were always in and out and only back to sleep. The hotel restaurant had very good food options! Mini Starbucks on location and one Starbucks coffee shop right as you walk out and around the hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rosa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the Spot lots of stores around
Stayed 7 nights in Dec 2024

10/10 Excellent

Eleazar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Jose A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicasion del hotel esta perfecta
Stayed 3 nights in Dec 2024

6/10 Okay

MARCO, OLMITO

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had 2 rooms a masters suite and a double bed. The rooms were both outdated. In the masters the phone was not working (needed linen for sofa bed because it was not in the room) and the curtains did not open properly to enjoy the view. The sofa bed is actually a sofa convertible and it was very uncomfortable and it was reduced in size than a typical sofa bed. I had family on a different floor and I did not have access to any other floor except for the one my suite was located. The location was perfect.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

juan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only bad thing is that you can't get your own beer inside hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

LINDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amazing food and beautiful hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Isrrael

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Melissa

Stayed 4 nights in Dec 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Diana

Stayed 4 nights in Nov 2024