See all properties
Save

MS Milenium Monterrey, Curio Collection by Hilton

Property class: 4.5

Photo gallery for MS Milenium Monterrey, Curio Collection by Hilton

Unclassified image, 1 of 250, button
Unclassified image, 2 of 250, button
Unclassified image, 3 of 250, button
Unclassified image, 4 of 250, button
Unclassified image, 5 of 250, button

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Ave. Jose Vasconcelos No. 300 Ote, San Pedro Garza García, NLE, 66260
  • Place, Fashion Drive
    ‪7 min walk‬
  • Place, Showcenter Complex
    ‪10 min walk‬
  • Place, Plaza Fiesta San Agustin
    ‪12 min walk‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪31 min drive‬

Room options

View all photos for 1 kg bed jr suite-exec

Minibar, in-room safe, desk, iron/ironing board

1 kg bed jr suite-exec

  • Sleeps 2
  • 1 King Bed

View all photos for 2 DBL BEDS JR STE EXEC

Minibar, in-room safe, desk, iron/ironing board

2 DBL BEDS JR STE EXEC

  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed 2 Dbl Beds Presidencial Suite

Minibar, in-room safe, desk, iron/ironing board

1 King Bed 2 Dbl Beds Presidencial Suite

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for 1 KING ACC W/ RI SHWR

Minibar, in-room safe, desk, iron/ironing board

1 KING ACC W/ RI SHWR

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Executive Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed (Junior)

Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 1 King Bed (Junior)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Double Beds (Junior)

Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 2 Double Beds (Junior)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for 1 KG BED SUPERIOR-BALCONY ACCESSIBLE ROOM

Minibar, in-room safe, desk, iron/ironing board

1 KG BED SUPERIOR-BALCONY ACCESSIBLE ROOM

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Executive Floor

Minibar, in-room safe, desk, iron/ironing board

1 King Bed Executive Floor

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Superior with Balcony

Minibar, in-room safe, desk, iron/ironing board

1 King Superior with Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Beds Executive Floor

Minibar, in-room safe, desk, iron/ironing board

2 Double Beds Executive Floor

  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for DOUBLE TWO DOUBLE BEDS

A hotel room with two beds, a desk, a television, and a minibar.

DOUBLE TWO DOUBLE BEDS

  • 25 sq m
  • Sleeps 1
  • 2 Queen Beds

Room

  • Sleeps 4

Room

  • Sleeps 4

Room

  • Sleeps 4

View all photos for 1 King Bed Executive Floor

Minibar, in-room safe, desk, iron/ironing board

1 King Bed Executive Floor

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 4

View all photos for 1 KING MOBILITY ACCESSIBLE W/ ROLL IN SHOWER

Minibar, in-room safe, desk, iron/ironing board

1 KING MOBILITY ACCESSIBLE W/ ROLL IN SHOWER

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 KG BED SUPERIOR-BALCONY ACCESSIBLE ROOM

A hotel room with a large bed, a balcony with a table and chairs, and a view of a cityscape.

1 KG BED SUPERIOR-BALCONY ACCESSIBLE ROOM

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 KING BED

Minibar, in-room safe, desk, iron/ironing board

1 KING BED

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 4

View all photos for 1 King Bed

A hotel room with a bed, a desk, a chair, a sofa, a TV, and a wardrobe.

1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 4

View all photos for 1 KING SUPERIOR WITH BALCONY

Minibar, in-room safe, desk, iron/ironing board

1 KING SUPERIOR WITH BALCONY

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 4

Room

  • Sleeps 4

View all photos for 2 DOUBLE BEDS JUNIOR SUITE

Minibar, in-room safe, desk, iron/ironing board

2 DOUBLE BEDS JUNIOR SUITE

  • Sleeps 4
  • 2 Double Beds

Room

  • Sleeps 5

Room

  • Sleeps 5

View all photos for 2 DOUBLE BEDS JUNIOR SUITE- EXECUTIVE FLOOR

A hotel room with two beds, a desk, a chair, a lamp, and a television.

2 DOUBLE BEDS JUNIOR SUITE- EXECUTIVE FLOOR

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Room

  • Sleeps 5

View all photos for 1 KING BED JUNIOR SUITE- EXECUTIVE FLOOR

Minibar, in-room safe, desk, iron/ironing board

1 KING BED JUNIOR SUITE- EXECUTIVE FLOOR

  • Sleeps 2
  • 1 King Bed

View all photos for 1 KING BED JUNIOR SUITE

Minibar, in-room safe, desk, iron/ironing board

1 KING BED JUNIOR SUITE

  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 5

Room

  • Sleeps 5

Room

  • Sleeps 5

Room

  • Sleeps 6

Room

  • Sleeps 6

Room

  • Sleeps 6

Room

  • Sleeps 10

Room

  • Sleeps 10

Room

  • Sleeps 10

Room

  • Sleeps 10

Room

  • Sleeps 10

Room

  • Sleeps 10

Room

  • Sleeps 10

Room

  • Sleeps 1

Room

  • Sleeps 1

Room

  • Sleeps 8

Room

  • Sleeps 8

View all photos for 1 KING BED 2 DBL BEDS PRESIDENCIAL SUITE

A hotel room with two beds, a wooden headboard, a lamp, a framed picture on the wall, and a carpeted floor.

1 KING BED 2 DBL BEDS PRESIDENCIAL SUITE

  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Room

  • Sleeps 8

Room

  • Sleeps 8

Room

  • Sleeps 8

Room

  • Sleeps 8

View all photos for 2 DOUBLE BEDS

Minibar, in-room safe, desk, iron/ironing board

2 DOUBLE BEDS

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 DOUBLE BEDS EXECUTIVE FLOOR

A hotel room with two beds, a desk, a chair, and a large window with curtains.

2 DOUBLE BEDS EXECUTIVE FLOOR

  • Sleeps 4
  • 2 Double Beds

You may also like

Ad
A bar area with a long counter, multiple bar stools, hanging plants, and pendant lighting.

Novotel Monterrey Valle

Valle Oriente
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
8.4 out of 10, Very good, 1,132 reviews
The price is NZ$208
includes taxes & fees
18 Oct - 19 Oct
Novotel Monterrey Valle

About the area

San Pedro Garza García

A luxury stay in San Pedro Garza García awaits you at MS Milenium Monterrey, Curio Collection by Hilton. Within just a 10-minute stroll, you'll find Fashion Drive and Metropolitan Center. Highlights at this hotel include 2 restaurants, an indoor swimming pool and free valet parking. .A day of pampering can include massages, body scrubs and aromatherapy. The steakhouse, Wall Street Steakhouse, is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym, Hot tub and sauna as well as access to bike hire. 16146 square feet (1500 square metres) of event facilities include conference space, and other business amenities include a business centre. Other amenities include Wi-Fi in public areas, a rooftop terrace and a 24-hour front desk. .Attractions within a 10-minute drive of this 4.5-property class Residencial San Agustín hotel include Fundidora Park and Galerias Monterrey.

What's nearby

  • Fashion Drive - 7 min walk - 0.6 km
  • Metropolitan Center - 9 min walk - 0.8 km
  • Showcenter Complex - 10 min walk - 0.9 km
  • Plaza Fiesta San Agustin - 12 min walk - 1.0 km
  • Zambrano Hospital Hellion TecHealth - 17 min walk - 1.5 km

Getting around

  • Edison Station - 4 min drive
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.) - 39 min drive

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪Nutrisa - ‬5 min walk
  • ‪Super Salads - ‬14 min walk
  • ‪Mirai - ‬4 min walk
  • ‪La Mazatleca - ‬6 min walk

About this property

MS Milenium Monterrey, Curio Collection by Hilton

As a guest of MS Milenium Monterrey, Curio Collection by Hilton, you'll find an indoor pool, a hot tub, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee.

You'll find a business centre on site. Event space at this hotel measures 16146 square feet (1500 square metres) and includes conference space. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury MS Milenium Monterrey, Curio Collection by Hilton. Free self parking and valet parking are available.

  • 1 building
  • 305 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 16146 sq ft of conference space
  • 1500 sq. m of conference space
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Gift shop
  • Beauty salon
  • Bellhop
  • Water dispenser
  • Bar or lounge
MS Milenium Monterrey, Curio Collection by Hilton offers 305 accommodations with minibars and a safe. A pillow menu is available. 32-inch LCD televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a bath, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

A grand lobby with a central staircase, ornate columns, and luxurious furnishings.
Safi Royal Luxury Valle
San Agustín
  • Pool
  • Spa pool
  • Spa
  • Kids’ pool
4.5 out of 5, Wonderful, 2,919 reviews
The price is NZ$283
includes taxes & fees
12 Oct - 13 Oct
Safi Royal Luxury Valle

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 127 per night)
  • Available in some public areas: WiFi (MXN 127 per night)

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Los Continentes
  • Wall Street Steakhouse

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • Stereo
  • Tennis

Family friendly

  • Babysitting
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 16,146 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 10 floors
  • At least 80% organic food
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Rollaway/extra bed

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: MXN 127 per night (rates may vary)
  • Fee for wireless Internet in public areas: MXN 127 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

MS Milenium Hotel Monterrey
InterContinental Monterrey Presidente
InterContinental Presidente Monterrey
Presidente InterContinental Hotel Monterrey
MS Milenium Monterrey
Presidente Monterrey
Presidente Monterrey InterContinental
Presidente Intercontinental Monterrey Hotel Monterrey
MS Milenium Mexico/San Pedro Garza Garcia Nuevo Leon
MS Milenium Monterrey Curio Collection by Hilton
MS Milenium Monterrey, Curio Collection by Hilton Hotel

Frequently asked questions

Is parking available at MS Milenium Monterrey, Curio Collection by Hilton?

Yep, MS Milenium Monterrey, Curio Collection by Hilton has a free self car park and free valet parking.

Does MS Milenium Monterrey, Curio Collection by Hilton have a pool?

MS Milenium Monterrey, Curio Collection by Hilton has an indoor pool.

What luxury perks are available at MS Milenium Monterrey, Curio Collection by Hilton?

MS Milenium Monterrey, Curio Collection by Hilton features an indoor pool, 1 hot tub and 2 restaurants.

Is MS Milenium Monterrey, Curio Collection by Hilton family-friendly?

You bet! With amenities such as babysitting services and an indoor pool, as well as rollaway/extra beds and free infant beds in the guestrooms, it's no surprise that MS Milenium Monterrey, Curio Collection by Hilton is a hit with families.

Is there a free airport shuttle available at MS Milenium Monterrey, Curio Collection by Hilton?

No, MS Milenium Monterrey, Curio Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at MS Milenium Monterrey, Curio Collection by Hilton?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at MS Milenium Monterrey, Curio Collection by Hilton?

Check-in begins at 3 PM. Check-out time is 1 PM.

MS Milenium Monterrey, Curio Collection by Hilton Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 62 out of 176 reviews
Rating 8 - Good. 73 out of 176 reviews
Rating 6 - Okay. 26 out of 176 reviews
Rating 4 - Poor. 9 out of 176 reviews
Rating 2 - Terrible. 6 out of 176 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El arraxde alberca podria tener un espacio abierto, ademas decque se nota ser un prpiadad de varios años
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort

espraba algo mejor

el check inn fue demasiado lento, a pesar de haber llegado a las 3:30pm, tarde 45 minutos haciendo fila. elevadores son muy tardados, ademas de que uno no estaba en servicio. en general en el hotel se nota que es viejo y falta actualizarse
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

Visita a MTY

Debe de ser remodelado, que se se aprecia que es un hotel aniguo
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien a secas

El cuarto que me dieron era viejito. El baño le faltaba mantenimiento.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

Nice hotel for 1-2 days stay

Nice hotel, clean, old facilities. Called after we left to check on a lost earring - were told they would check and call us back - they never did .
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Room comfort

Good Location, Terrible Beds

2 different rooms (suites) and very uncomfortable beds Excellent Staff Decent Rooms (need renovation) Very Uncomfortable beds
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort

安全な地域にあるというだけの古いホテル

「一番安全」という客先の指定で泊まったが、全体的に古く、部屋も古く清潔感を感じない、価格も高い。一時期より安全になったので別の地域のもっと新しくて快適なホテルに泊まりたい。ホテルから徒歩1分に大きなショッピングモールがあり、近場での買い物・食事には困らない。空港から車で込んでなければ30－40分。
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente experiencia, a precio razonable.

Muy buena atención del personal, excelente el desayuno, la ubicación muy favorable.
Verified review

6/10 Okay

Liked: Cleanliness

Nice hotel, a bit too old

The place is been there for more than 30 years and you will notice it!!
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena elección

Muy buen servicio en lo general.Las habitaciones son bastante amplias y muy cómodas. Buena comida en el Restaurante, el desayuno buffet súper completo, con mucha variedad y la atención del personal es excelente.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
good hotel , but very over priced in comparison with the other hotels around in that neighborhood. location is very good , rooms are good and spacious . breakfast is reasonable and decent
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

No cuenta con wi-fi gratis

Exactamente eso del wi-fi gratis, le pone la nota super mala que me querían cobrar 110 pesos por dia por el internet, esto definitivamente tienen que arreglarlo por la categoría de hotel que ostentan y considerando que el internet es accesible en esta zona. ni que estuviéramos en Brasil o Cuba!! Creo que es suficiente razón para no volver a este hotel, hay mucha competencia cerca.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente hotel

increible desayuno, cómodas habitaciones habitaciones tranquilas buen trato del personal
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Inconvenientes en un prestigiado hotel.

bien a pesar de algunos inconvenientes, en mi habitación la 428 no había caja de seguridad, lo reporté y muy amables me enviaron una pero nunca sirvió estaba descompuesta así es que no me sirvió de nada. después tenía que asistir a un evento familiar en la colonia del Valle muy cerca del hotel, abordé un taxi de los que están asignados para el hotel, y nos perdió, no supo como llegar, a pesar de que le pregunté antes si sabía y me contestó afirmativamente, la dirección era la correcta y tuvimos que recurrir al GPS de mi nieta que me acompañaba, sugiero que todos los taxis, lleven ya GPS para evitar esas situaciones. Por otro lado, solo el primer día encontré café para hacer en la habitación, los otros días no, de que sirve tener cafetera en la habitación si no dejan lo necesario para hacerlo?
Verified review

8/10 Good

Liked: Cleanliness, staff & service
hotel and facilities are a little old but in general its a food deal for short stays
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Excelente ubicación y precio valor

Muy bien aunque el hotel ya se nota antiguo y con algunas cosas no tan funcionales. Muy bien ubicado y cerca de todo lo que requeríamos.
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

City hotel convenient for San Augustin tennis club

Hotel is in need of serious make-over given the prices they are charging. Decor is dated; bedroom had clearly not been refreshed for sometime with obvious grime baked-into doors, walls, bath etc. For the duration of our stay (5 days) there was a leak in the ceiling of the hallway which had been attempted to be fixed only for the following morning to have the ceiling tile on the floor with a leakage ongoing. The pool is not appropriate for exercise; the changing rooms not great and no outdoor pool! The bottom line is that the hotel is overpriced for what is being offered.
Verified review

8/10 Good

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Not Worth $200/Night

The hotel is undergoing a desperately needed renovation. The facilities are very tired and dated. The cheap floral air freshener (trying to make up for as lack of flowers) in the lobby is nauseating. The once "elegant" wood trim that adorns the hotel shows chips and multiple coats of brown paint. The mirror in the bathroom had age stains and the metal drain showed light rust. This hotel was a decent 4 stars when I was there 5 years ago. Now it is 3 stars. It's just not a nearly $200/night hotel. Check back in late 2016.
Verified review

6/10 Okay

Disliked: Property conditions & facilities

ok for short stay

room needed painting. walls dirty, shower head barely workable. nice lobby but everything else needs some maintenance. certainly not up to usual Intercontinental standards. Said they would email me copy of bill but that didn't happen.
Verified review

8/10 Good

Liked: Staff & service, room comfort
Tal como lo esperaba Todo muy bien, excelente personal y la alberca muy limpia con calefacción ideal para relajarte y disfrutar.
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel needs to be up to date. Needs some renovations
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Hotel de Ciudad de Negocios

Hotel con instalaciones viejas, olor desagradable en el lobby, muy por abajo del estándar de un hotel Intercontinental
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Slp - Mty

Excelente ubicacion y el nivel de atencion es muy recomendable.
Verified review

6/10 Okay

Disliked: Room comfort

Old and tired hotel and rooms

For the price, the quality is not good. The rooms are old and rundown. The beds are horribly uncomfortable and sheets not soft like the competitive hotels. I would not stay here again at this price. It doesn't appear that they have put any money into this hotel in quite a long time. For the record, I am on the road about 200 days/yr, so am comparing this hotel to others I stay at around the same price range. In Monterrey, stay at the Quinta Real, Safi or Camino Real (in this order) before this property. I stayed here only because the other hotels were full.