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Holiday Inn Montréal Centre-Ville Downtown by IHG

3.5 star property
Hotel with an indoor pool, steps from Montreal Convention Centre

Photo gallery for Holiday Inn Montréal Centre-Ville Downtown by IHG

Exterior
Indoor pool
Point of interest
Point of interest
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is NZ$189
includes taxes & fees
2 Feb - 3 Feb

Explore the area

View map
999 Saint-Urbain, Montreal, QC, H2Z 0B4
  • Place, Montreal Convention Centre
    ‪1 min walk‬
  • Place, The Underground City
    ‪1 min walk‬
  • Place, Notre Dame Basilica
    ‪5 min walk‬
  • Airport, Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Room amenity

Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Hairdryer
  • 41 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Balcony

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (High Floor)

Standard Room, 2 Queen Beds (High Floor)

Standard Room, 2 Queen Beds (High Floor)

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Hairdryer
  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(36 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Top Floor)

Suite, 1 Bedroom (Top Floor)

Suite, 1 Bedroom (Top Floor)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • City view
  • 102 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Hairdryer
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Room amenity

Standard Room

8.6 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Montreal

Holiday Inn Montréal Centre-Ville Downtown by IHG places you in the centre of Montreal, within a short 5-minute stroll of Montreal Convention Centre and Notre Dame Basilica. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .Enjoy the gym and sauna. 13 meeting rooms and a 24-hour business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Sights within a 20-minute walk of this 3.5-property class Downtown Montreal hotel include Bonsecours Market and La Grande Roue de Montréal.

What's nearby

  • Montreal Convention Centre - 1 min walk - 0.1 km
  • The Underground City - 1 min walk - 0.1 km
  • Place d'Armes - 3 min walk - 0.3 km
  • Notre Dame Basilica - 5 min walk - 0.5 km
  • Sainte-Catherine Street - 6 min walk - 0.6 km

Getting around

  • Place d'Armes Station - 1 min walk
  • Montreal Central Station - 12 min walk
  • Trudeau International Airport (YUL) - 31 min drive

Restaurants

  • ‪Nouilles de Lan Zhou - ‬3 min walk
  • ‪Pâtisserie Coco 麵包工房 - ‬3 min walk
  • ‪Sammi & Soupe Dumpling - ‬1 min walk
  • ‪Chez Chili - ‬2 min walk
  • ‪Ruby Rouge - ‬2 min walk

About this property

Holiday Inn Montréal Centre-Ville Downtown by IHG

Hotel with an indoor pool, steps from Montreal Convention Centre
Holiday Inn Montréal Centre-Ville Downtown by IHG offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 13 meeting rooms are available. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Holiday Inn Montréal Centre-Ville Downtown by IHG. For a fee, parking is available.

This 3.5-star Montreal hotel is smoke free.

  • 235 guestrooms or units
  • 6 levels
  • Conference rooms
  • Built in 1991
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Beauty salon
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn Montréal Centre-Ville Downtown by IHG offers 235 air-conditioned accommodations with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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  • Breakfast included
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  • Free Wi-Fi
4.4 out of 5, Excellent, 2,084 reviews
The price is NZ$208
includes taxes & fees
8 Feb - 9 Feb
Hampton Inn by Hilton Montreal Downtown

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 36.80 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 27 to 37 for adults and CAD 27 to 37 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Front entrance ramp
  • Lift (104 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1991
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 57.50 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 27 to 37 for adults and CAD 27 to 37 for children
  • Covered self-parking fee: CAD 36.80 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 57.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number 2026-11-30, 603536

We should mention

  • Pool access available from 5:30 AM to 11:00 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Centre-Ville Montréal
Holiday Inn Montréal
Holiday Inn Montréal Centre-Ville
Holiday Inn Select Centre-Ville
Holiday Inn Select Montréal
Holiday Inn Select Montréal Centre-Ville
Holiday Inn Select Montréal Centre-Ville Hotel
Holiday Inn Select Montréal Centre-Ville Hotel Montreal
Holiday Inn Select Montréal Centre-Ville Montreal
Montréal Centre-Ville
Holiday Inn Montréal Centre-Ville Downtown
Holiday Inn Montréal Centre-Ville Downtown Montreal
Holiday Inn Montréal Centre-Ville Downtown Hotel
Holiday Inn Montréal Centre-Ville Downtown Hotel Montreal
Montreal Ville By Ihg Montreal
Holiday Inn Montréal Centre Ville Downtown
Holiday Inn Montréal Centre-Ville Downtown by IHG Hotel
Holiday Inn Montréal Centre Ville Downtown an IHG Hotel
Holiday Inn Montréal Centre-Ville Downtown by IHG Montreal
Holiday Inn Montréal Centre-Ville Downtown by IHG Hotel Montreal

Frequently asked questions

What is the cancellation policy at Holiday Inn Montréal Centre-Ville Downtown by IHG?

Holiday Inn Montréal Centre-Ville Downtown by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Montréal Centre-Ville Downtown by IHG?

As of 31 Jan 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Montréal Centre-Ville Downtown by IHG on 2 Feb 2026 start from NZ$188.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Montréal Centre-Ville Downtown by IHG?

Yep, Holiday Inn Montréal Centre-Ville Downtown by IHG has a covered self car park with in/out privileges for CAD 36.80 per day. A self car park is also available, for a fee.

Is there a spa on site at Holiday Inn Montréal Centre-Ville Downtown by IHG?

No, there is no spa at this property. Bota Bota, Spa on a Boat is a short 17-minute walk away.

Does Holiday Inn Montréal Centre-Ville Downtown by IHG have a pool?

Holiday Inn Montréal Centre-Ville Downtown by IHG has an indoor pool. The pool is open 5:30 AM to 11:00 PM.

Is Holiday Inn Montréal Centre-Ville Downtown by IHG family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Montréal Centre-Ville Downtown by IHG is a hit with families.

Does Holiday Inn Montréal Centre-Ville Downtown by IHG serve breakfast?

Sure does, full breakfast is available weekdays between 6:30 AM and 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Holiday Inn Montréal Centre-Ville Downtown by IHG?

No, Holiday Inn Montréal Centre-Ville Downtown by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Montréal Centre-Ville Downtown by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Holiday Inn Montréal Centre-Ville Downtown by IHG?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Holiday Inn Montréal Centre-Ville Downtown by IHG?

No, pets are not allowed.

Holiday Inn Montréal Centre-Ville Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 527 out of 1000 reviews
Rating 8 - Good. 302 out of 1000 reviews
Rating 6 - Okay. 98 out of 1000 reviews
Rating 4 - Poor. 49 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities
Quiet room. Clean. Nice spot
Stayed 1 night in Oct 2025

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and great staff.
Stayed 4 nights in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Lizbeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near old town, near bus station, train station, but the chinese streets looks dirty and many people using drugs and homeless. But the hotel its great, clean, good price and great location.
Stayed 2 nights in Oct 2025

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel showed signs of wear and tare.
Stayed 3 nights in Oct 2025

10/10 Excellent

Manpreet

Liked: Cleanliness, staff & service
Recommend the place
Stayed 1 night in Oct 2025

6/10 Okay

marylene

Travelled with family
Disliked: Amenities, property conditions & facilities
Lit confortable
Stayed 1 night in Oct 2025

10/10 Excellent

gary

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location easy access to shopping and dining clean quiet nice amenities
Stayed 2 nights in Oct 2025

10/10 Excellent

Widjaya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to China town, Notre-Dame, and other historic places.
Stayed 3 nights in Oct 2025

2/10 Terrible

Sam

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The most important thing for me when choosing a hotel in this area was parking. This hotel showed up in my search as one that offers parking, but it turns out they charge $32 per night plus tax. I wish this information had been made clearer upfront, since it makes a big difference in the overall cost of staying here. Otherwise, the location seemed convenient, but the parking fee was disappointing.
Stayed 2 nights in Oct 2025

8/10 Good

Rosanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very nice convient place to stay
Stayed 1 night in Oct 2025

6/10 Okay

Mark Hernandez

Stayed 2 nights in Oct 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was excellent. They were kind and courteous. They also gave many excellent food suggestions. Location was good. Hotel was clean, quiet, and affordable.
Stayed 1 night in Oct 2025

10/10 Excellent

Marie-Andrée

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Stayed 2 nights in Sep 2025

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very convenient- in clode proximity to my meeting as well as dining and sight seeing.
Stayed 4 nights in Sep 2025

6/10 Okay

Nagesh

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was located in China District. It was centrally located. Hotel has a continental limited buffet. Rooms are decent but the most annoying thing was polyester microfiber bedding. We could not comfortably sleep as I wokeup multiple times sweaty. Polyester sheets / bedding was not breathable. Generally IHG chain has cotton based sheets. Mattresses were also old and bumpy. Not a good value for money. Staff was very courteous and helpful
Stayed 3 nights in Oct 2025

10/10 Excellent

Martha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, clean room, wifi ok
Stayed 2 nights in Oct 2025

8/10 Good

XUZENG

Stayed 1 night in Oct 2025

4/10 Poor

Angie

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
$390 a night is ridiculously overpriced for this tired old property with no view, except right into the rooms across the courtyard. Reception on a different floor from entry was inconvenient and arrival reception staff was rude and departure staff couldn’t direct me to the train station.
Stayed 1 night in Oct 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for cruise port

We took a taxi from Via Rail central station. The cost was around $25. Our driver commented that we were in Chinatown area, and we were. If you want to walk there you could. We are both over 65, and have knee issues We each had a large suitcases, and there was also construction along the way. I was happy for the decision to use a taxi. This was our first visit to Montreal and we are not use to hotelfronts in large cities. The hotel was a little tricky to find. The check-in, bar& restaurant and meeting rooms are on the second floor. There was a security station on the 1st floor when we entered, but no one was there. There was signage to go to the 2nd floor. The restaurant had a large beautiful koi pond with walking-path. We bought breakfast the next am. It was very good, large variety. Our room was large king bed and roomy, the bath was standard size tub/shower combo. We went out and around the block to a walkway with several eateries. It had a lot of foot traffic. We found a little place and had some yummy chicken dishes. The next day we chose to walk to the cruise port. Due to construction, and winter damage, it was a rough walk with our two large bags. there wassidewalk/road damages. It was tough walking uphill to Notre-Dame Basilicata, then downhill to the cruise port. The little time we had in Montreal provided some beautiful photos. I was thankful for the photo stops to rest the knees. We probably took about 45 mins to stop and look around, otherwise 15 minute walk.
Stayed 1 night in Sep 2025

6/10 Okay

Nelly

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The room was really smelling bad and the bath room as well like old mold . Otherwise customer service was excellent The concierge very helpful for advice and direction
Stayed 4 nights in Sep 2025

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Gail

Travelled with partner
Liked: Amenities
Helpful staff. Nice and clean room. Breakfast buffet very overpriced and not good. We drove an oversized truck and had to find parking on our own. The staff wasn't too knowledgeable about this but they tried.
Stayed 2 nights in Sep 2025

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Andrew

Disliked: Property conditions & facilities
Property had a very nice chinese themed lobby. Biggest concern is reception is on second floor. So you have to enter the hotel on the ground floor and take elevator to reception. This means anyone can walk in and take elevators to any floor in the building without anything to really stop them. This caused a fair amount of homeless people to be in and out of the ground floor. The hotel is located near a busy metro station which is helpful to get around. There are several homeless camps to the rear of the hotel. I know this isnt the hotels fault but i believe security should have been increased. The masaage parlor in the basement clearly does not have any licensed masseuse's. I dont believe massages are the focus of the spa's business. Wirh the current amount of road work going on it is very difficult to drive to the parking garage for the hotel. I am only being this critical because of the price point of this hotel. It was 425 CAD.
Stayed 1 night in Sep 2025