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Hotel Universel Montreal

3.5 star property
Hotel with a full-service spa, a quick walk to Saputo Stadium

Photo gallery for Hotel Universel Montreal

Lobby
Point of interest
1 bedroom, premium bedding, down duvets, in-room safe
Point of interest
Indoor pool, seasonal outdoor pool, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View map
5000, Rue Sherbrooke Est, Montreal, QC, H1V 1A1
  • Montreal Botanical Garden
    ‪8 min walk‬
  • Olympic Stadium
    ‪13 min walk‬
  • Montreal Biodome
    ‪13 min walk‬
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪29 min drive‬

Room options

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

8.4 out of 10
Very good
(66 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room, 2 Double Beds

Comfort Room, 2 Double Beds

Comfort Room, 2 Double Beds

8.4 out of 10
Very good
(125 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Separate bedroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(135 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(46 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Separate bedroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, down duvets, in-room safe

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(42 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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Front of property

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About the area

Montreal

At Hotel Universel Montreal you'll be within just a 10-minute stroll of Saputo Stadium and Montreal Botanical Garden. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .The restaurant, Resto Bar Le Toit Rouge, serves Italian cuisine and is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, sauna, seasonal outdoor swimming pool and pool loungers. 15005 square feet (1394 square metres) of event facilities include 10 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and spa services. English breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Sights within a 20-minute walk of this 3.5-property class Mercier-Hochelaga-Maisonneuve hotel include Olympic Stadium and Montreal Biodome.

What's nearby

  • Saputo Stadium - 5 min walk - 0.5 km
  • Montreal Botanical Garden - 8 min walk - 0.7 km
  • Olympic Stadium - 13 min walk - 1.1 km
  • Montreal Biodome - 13 min walk - 1.1 km
  • Old Port of Montreal - 10 min drive - 6.9 km

Getting around

  • Assomption Station - 10 min walk
  • Montreal Park Station - 11 min drive
  • Trudeau International Airport (YUL) - 37 min drive

Restaurants

  • ‪Tim Hortons - ‬16 min walk
  • ‪Espace Végo - ‬11 min walk
  • ‪Restaurant du Jardin Botanique - ‬20 min walk
  • ‪Casa Grecque - ‬13 min walk
  • ‪Tim Hortons - ‬16 min walk

About this property

Hotel Universel Montreal

Hotel with a full-service spa, a quick walk to Saputo Stadium
Hotel Universel Montreal offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 10 meeting rooms. Event space at this hotel measures 15005 square feet (1394 square metres) and includes a conference centre. A seasonal outdoor pool, a fitness centre, and spa services are also featured at the business-friendly Hotel Universel Montreal. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Montreal hotel is smoke free.

  • 1 building
  • 230 guestrooms or units
  • 7 levels
  • 15005 sq ft of conference space
  • 1394 sq. m of conference space
  • Built in 1985
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Universel Montreal offers 230 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

English, French, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: CAD 7 to 20 for adults and CAD 7 to 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Resto Bar Le Toit Rouge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (15,005 square foot of space)

Outdoors

  • Pool loungers

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per night, plus a deposit of CAD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 66 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 17 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately CAD 7 to 20 for adults and CAD 7 to 20 for children
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 40 per accommodation, per night
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 15 per day
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 2024-11-30, 554466

We should mention

  • The seasonal pool will open in July and close in August.
  • Pool access available from 7:00 AM to 11:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Universel
Hotel Universel Montreal
Hotel Universel Montreal Hotel
Universel Montreal
Auberge Universel Hotel
Hotel Universel Montreal Montreal
Hotel Universel Montreal Hotel Montreal

Frequently asked questions

What is the cancellation policy at Hotel Universel Montreal?

Hotel Universel Montreal offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Universel Montreal?

Yep, Hotel Universel Montreal has a free self car park and free RV/bus/truck parking. Onsite parking is limited.

Is there a spa on site at Hotel Universel Montreal?

Yep, there is an onsite spa at Hotel Universel Montreal. You'll enjoy services like massages.

Does Hotel Universel Montreal have a pool?

Yep, and guests love it! Hotel Universel Montreal has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 11:00 PM (Seasonal outdoor pool open from July to August).

What makes Hotel Universel Montreal a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Universel Montreal.

Is Hotel Universel Montreal family-friendly?

You bet! With amenities such as a deli and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hotel Universel Montreal is a hit with families.

Does Hotel Universel Montreal serve breakfast?

Yep, English breakfast is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Universel Montreal?

No, Hotel Universel Montreal does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Universel Montreal?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Universel Montreal?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Hotel Universel Montreal?

Cats and dogs are welcome at Hotel Universel Montreal, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 30 kg per pet.

Hotel Universel Montreal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1422 out of 2775 reviews
Rating 8 - Good. 890 out of 2775 reviews
Rating 6 - Okay. 304 out of 2775 reviews
Rating 4 - Poor. 100 out of 2775 reviews
Rating 2 - Terrible. 59 out of 2775 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Norbert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, convenient if your business is east of downtown. Nice staff, good restaurant in-house (Le toit rouge), excellent breakfast and dinner.
Stayed 6 nights in May 2025

8/10 Good

Meghan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a long weekend with a friend. Front desk was very polite and accommodating. The hotel was always clean, nothing left in the hallways, front area was immaculate. Parking was easy right in front. Walking to the botanical gardens was easy. The actual location of our room was away from the events happening in the hotel so our room was quiet throughout our stay. We had a nice view of the city. The little store by the front desk does take both Canadian and US dollars which was appreciated. The pool was warm, which I loved!! They also have a little sauna, but no hot tub. However, on the first night, I called to get two extra pillows and extra towels, which never came. I went to the front desk to inquire and I was able to get towels, but was told they would bring pillows up-they never came. I gave up on that. Next night at 2:30 am, the battery on the smoke detector started beeping. Called the front desk and they sent someone up right away, but it was still annoying to be woken. Why aren't the smoke detectors wired in?? Beds were very hard. Restaurant was ok. Had linguini with clams and they were not fresh, but the charcuterie plate was delicious!!
Stayed 2 nights in May 2025

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Réjean

Stayed 3 nights in May 2025

8/10 Good

Leslee, Midhurst

Stayed 1 night in May 2025

10/10 Excellent

Delnaz

Stayed 2 nights in May 2025

10/10 Excellent

Lana

Stayed 1 night in May 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been there several times and I've never been disappointed!
Stayed 3 nights in May 2025

10/10 Excellent

Alejandro Jorge García

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maravilloso tranquilo seguro y profesional
Stayed 3 nights in May 2025

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Ria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Marie-France

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Pierrette

Je ne parle pas l’anglais je suis désolé et je vous comprend pas non plus j’aimerais être communiquer en Français s’il vous plaît. Merci de votre attention Pierrette Bernier
Stayed 1 night in May 2025

6/10 Okay

Manfred

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Maria Concetta, FORT LAUDERDALE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and modern
Stayed 3 nights in May 2025

10/10 Excellent

Michele

Stayed 1 night in May 2025

8/10 Good

Eun Kyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Toujours un super service j adore l endroit, c est mon hotel quand je suis a montreal
Stayed 1 night in May 2025

6/10 Okay

Kareem

Travelled with family
Liked: Staff & service, amenities
Great place for the price but It’s loud and some some aspects of the room weren’t as clean as they should be! Overall, it’s good!
Stayed 1 night in May 2025

10/10 Excellent

Manpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Its great place to stay Very Clean and peaceful
Stayed 3 nights in May 2025

10/10 Excellent

christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel endroit, bien situé
Stayed 1 night in May 2025

10/10 Excellent

Dimitri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

David

Stayed 1 night in May 2025

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for the money

Very friendly front desk. We stayed in a renovated room with comfy beds. Common areas have a distinctly 70s vibe. Kind of cool in its own way. Free parking is a definite plus.
Stayed 1 night in Apr 2025