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Hotel Universel Montreal

4.0 star property
Hotel with a full-service spa, 8-minute walk to Montreal Botanical Garden

Photo gallery for Hotel Universel Montreal

Lobby
Premium bedding, down duvets, in-room safe, desk
Point of interest
Indoor pool, seasonal outdoor pool, pool loungers
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View map
5000, Rue Sherbrooke Est, Montreal, QC, H1V 1A1
  • Place, Montreal Botanical Garden
    ‪8 min walk‬
  • Place, Olympic Stadium
    ‪13 min walk‬
  • Place, Montreal Biodome
    ‪13 min walk‬
  • Airport, Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(49 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room, 2 Double Beds

Comfort Room, 2 Double Beds

Comfort Room, 2 Double Beds

8.4 out of 10
Very good
(142 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(145 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(47 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

8.6 out of 10
Excellent
(72 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
  • Sleeps 4
  • 2 Double Beds

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About the area

Montreal

At Hotel Universel Montreal you'll be within just a 10-minute stroll of Saputo Stadium and Montreal Botanical Garden. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .The restaurant, Resto Bar Le Toit Rouge, serves Italian cuisine and is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, sauna, seasonal outdoor swimming pool and pool loungers. 15005 square feet (1394 square metres) of event facilities include 10 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and spa services. English breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Sights within a 20-minute walk of this 4-property class Mercier-Hochelaga-Maisonneuve hotel include Olympic Stadium and Montreal Biodome.

What's nearby

  • Saputo Stadium - 5 min walk - 0.5 km
  • Montreal Botanical Garden - 8 min walk - 0.7 km
  • Olympic Stadium - 13 min walk - 1.1 km
  • Montreal Biodome - 13 min walk - 1.1 km
  • Old Port of Montreal - 13 min drive - 8.4 km

Getting around

  • Assomption Station - 10 min walk
  • Montreal Park Station - 11 min drive
  • Trudeau International Airport (YUL) - 37 min drive

Restaurants

  • ‪Tim Hortons - ‬16 min walk
  • ‪Avant-Garde Artisans Brasseurs - ‬19 min walk
  • ‪Enoteca Monza Pizzeria Moderna - ‬10 min walk
  • ‪Espace Végo - ‬11 min walk
  • ‪Casa Grecque - ‬13 min walk

About this property

Hotel Universel Montreal

Hotel with a full-service spa, 8-minute walk to Montreal Botanical Garden
Hotel Universel Montreal offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 10 meeting rooms. Event space at this hotel measures 15005 square feet (1394 square metres) and includes a conference centre. A seasonal outdoor pool, a fitness centre, and spa services are also featured at the business-friendly Hotel Universel Montreal. Limited free parking is available on a first-come, first-served basis.

This 4-star Montreal hotel is smoke free.

  • 1 building
  • 230 guestrooms or units
  • 7 levels
  • 15005 sq ft of conference space
  • 1394 sq. m of conference space
  • Built in 1985
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Universel Montreal offers 230 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: CAD 7 to 20 for adults and CAD 7 to 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Resto Bar Le Toit Rouge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (15,005 square foot of space)

Outdoors

  • Pool loungers

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 28 October 2025 to 28 February 2026 (completion date subject to change). The following areas are affected:
  • Parking area

Alternative facilities will be available off-site during the renovation.

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per night, plus a deposit of CAD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 66 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 17 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately CAD 7 to 20 for adults and CAD 7 to 20 for children
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 40 per accommodation, per night
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 15 per day
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 2024-11-30, 554466

We should mention

  • The seasonal pool will open in July and close in August.
  • Pool access available from 7:00 AM to 11:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Universel
Hotel Universel Montreal
Hotel Universel Montreal Hotel
Universel Montreal
Auberge Universel Hotel
Hotel Universel Montreal Montreal
Hotel Universel Montreal Hotel Montreal

Frequently asked questions

What is the cancellation policy at Hotel Universel Montreal?

Hotel Universel Montreal offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Universel Montreal?

Yep, Hotel Universel Montreal has a free self car park and free RV/bus/truck parking. Onsite parking is limited (max 1 space per unit).

Is there a spa on site at Hotel Universel Montreal?

Yep, there is an onsite spa at Hotel Universel Montreal. You'll enjoy services like massages.

Does Hotel Universel Montreal have a pool?

Yep, and guests love it! Hotel Universel Montreal has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 11:00 PM (Seasonal outdoor pool open from July to August).

What makes Hotel Universel Montreal a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Universel Montreal.

Is Hotel Universel Montreal family-friendly?

You bet! With amenities such as a deli and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hotel Universel Montreal is a hit with families.

Does Hotel Universel Montreal serve breakfast?

Yep, English breakfast is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Universel Montreal?

No, Hotel Universel Montreal does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Universel Montreal?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Universel Montreal?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Hotel Universel Montreal?

Cats and dogs are welcome at Hotel Universel Montreal, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 30 kg per pet.

Hotel Universel Montreal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1514 out of 2935 reviews
Rating 8 - Good. 937 out of 2935 reviews
Rating 6 - Okay. 321 out of 2935 reviews
Rating 4 - Poor. 101 out of 2935 reviews
Rating 2 - Terrible. 62 out of 2935 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Brittany, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

daya

Stayed 4 nights in Aug 2025

10/10 Excellent

Stella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation

We had two great rooms, the comfort we experienced was the best out of four hotels we stayed at during this travel trip. Indoor/outdoor pools, gym, restaurant and close to everything you can think of. The man at the front desk was so friendly and helpful and easy to joke with. Im going back next year and booking the same hotel.
Stayed 4 nights in Aug 2025

10/10 Excellent

Mark

Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this place looks a little dated, it was still a beautiful hotel. My girls and I stayed for 3 nights and all the staff were very friendly and helpful during our stay. My family and I don’t speak French and I was amazed at how bilingual everyone was, making it easy to communicate. The hotel is a quick walk from many attractions and also the metro, if you want to explore further. The restaurant on site was also delicious, I highly recommend.
Stayed 3 nights in Aug 2025

10/10 Excellent

Gabriel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much to do directly around but an amazing place to stay. Was here for a music festival staff were super accommodating and friendly even with our 1am arrival we were still greeted and helped. We had an amazing time the rooms were clean and custom temperature helped us after a long day at Osheaga. 10/10 will likely stay here next year as well
Stayed 4 nights in Jul 2025

10/10 Excellent

Peyton

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area traffic wasn’t bad
Stayed 2 nights in Aug 2025

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay at your hotel. Very clean.
Stayed 3 nights in Aug 2025

8/10 Good

Marc

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

consuela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

lily

Stayed 4 nights in Jul 2025

8/10 Good

Johanna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Good hotel and good price !! The only thing is the bathroom shower is full of molds in wall and the sliding door of the shower . The sink are clog in the first day we came in the our room but they fixed it after I complain about it .
Stayed 3 nights in Aug 2025

6/10 Okay

Alycia

Stayed 1 night in Aug 2025

8/10 Good

Sarah

Liked: Staff & service
Hotel is dated. Need another elevator. Too small and takes forever if there are many people using it. Staff were lovely however.
Stayed 3 nights in Jul 2025

6/10 Okay

Oliver

Stayed 2 nights in Aug 2025

6/10 Okay

Jan

Travelled with family
Liked: Room comfort
The sound-proofing towards the corridor and other rooms was not so good.
Stayed 3 nights in Aug 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly. I love this place.
Stayed 1 night in Aug 2025

8/10 Good

Jianmin

Liked: Cleanliness, staff & service, property conditions & facilities
Good area near Olympic studio
Stayed 3 nights in Aug 2025

10/10 Excellent

Joselyn

Stayed 2 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet hotel, enjoyed my stay! Bed was a bit uncomfortable and draining in the shower wasn’t the best.
Stayed 2 nights in Aug 2025

8/10 Good

Adly

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 4 nights in Aug 2025

8/10 Good

Anouk

Stayed 2 nights in Jun 2025