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Hotel Universel Montreal

3.5 star property
Hotel with a full-service spa, a quick walk to Saputo Stadium

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1 bedroom, premium bedding, down duvets, in-room safe
Indoor pool, seasonal outdoor pool, pool loungers
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

Map
5000, Rue Sherbrooke Est, Montreal, QC, H1V 1A1
  • Montreal Botanical Garden
    ‪8 min walk‬
  • Olympic Stadium
    ‪13 min walk‬
  • Montreal Biodome
    ‪13 min walk‬
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪29 min drive‬

Room options

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

8.4 out of 10
Very good
(46 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room, 2 Double Beds

Comfort Room, 2 Double Beds

Comfort Room, 2 Double Beds

8.6 out of 10
Excellent
(107 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(109 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(41 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, down duvets, in-room safe

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(36 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Montreal

At Hotel Universel Montreal you'll be within just a 10-minute stroll of Saputo Stadium and Montreal Botanical Garden. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .The restaurant, Resto Bar Le Toit Rouge, serves Italian cuisine and is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, sauna, seasonal outdoor swimming pool and pool loungers. Business amenities include 10 meeting rooms, a conference centre, and a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and spa services. English breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Sights within a 20-minute walk of this 3.5-property class Mercier-Hochelaga-Maisonneuve hotel include Olympic Stadium and Montreal Biodome.

What's nearby

  • Saputo Stadium - 5 min walk - 0.5 km
  • Montreal Botanical Garden - 8 min walk - 0.7 km
  • Olympic Stadium - 13 min walk - 1.1 km
  • Montreal Biodome - 13 min walk - 1.1 km
  • Old Port of Montreal - 10 min drive - 6.9 km

Getting around

  • Assomption Station - 10 min walk
  • Montreal Park Station - 11 min drive
  • Trudeau International Airport (YUL) - 37 min drive

Restaurants

  • ‪Tim Hortons - ‬20 min walk
  • ‪Tim Hortons - ‬16 min walk
  • ‪Restaurant la Belle Province - ‬2 min drive
  • ‪Restaurant le Saint-Jacques - ‬19 min walk
  • ‪Restaurant du Jardin Botanique - ‬20 min walk

About this property

Hotel Universel Montreal

Hotel with a full-service spa, a quick walk to Saputo Stadium
Hotel Universel Montreal offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 10 meeting rooms. A seasonal outdoor pool, a fitness centre, and spa services are also featured at the business-friendly Hotel Universel Montreal. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Montreal hotel is smoke free.

  • 1 building
  • 230 guestrooms or units
  • 7 levels
  • 1394 sq. m of conference space
  • Built in 1985
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Universel Montreal offers 230 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

English, French, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: CAD 7 to 20 for adults and CAD 7 to 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Resto Bar Le Toit Rouge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre

Outdoors

  • Pool loungers

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per night, plus a deposit of CAD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 66 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 17 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately CAD 7 to 20 for adults and CAD 7 to 20 for children
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 40 per accommodation, per night
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 15 per day
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 2024-11-30, 554466

We should mention

  • The seasonal pool will open in July and close in August.
  • Pool access available from 7:00 AM to 11:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Universel
Hotel Universel Montreal
Hotel Universel Montreal Hotel
Universel Montreal
Auberge Universel Hotel
Hotel Universel Montreal Montreal
Hotel Universel Montreal Hotel Montreal

Frequently asked questions

What is the cancellation policy at Hotel Universel Montreal?

Hotel Universel Montreal offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Universel Montreal?

Yep, Hotel Universel Montreal has a free self car park and free RV/bus/truck parking. Onsite parking is limited.

Is there a spa on site at Hotel Universel Montreal?

Yep, there is an onsite spa at Hotel Universel Montreal. You'll enjoy services like massages.

Does Hotel Universel Montreal have a pool?

Yep, and guests love it! Hotel Universel Montreal has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 11:00 PM (Seasonal outdoor pool open from July to August).

What makes Hotel Universel Montreal a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Universel Montreal.

Is Hotel Universel Montreal family-friendly?

You bet! With amenities such as a deli and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hotel Universel Montreal is a hit with families.

Does Hotel Universel Montreal serve breakfast?

Yep, English breakfast is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Universel Montreal?

No, Hotel Universel Montreal does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Universel Montreal?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Universel Montreal?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Hotel Universel Montreal?

Cats and dogs are welcome at Hotel Universel Montreal, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 30 kg per pet.

Hotel Universel Montreal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1332 out of 2633 reviews
Rating 8 - Good. 849 out of 2633 reviews
Rating 6 - Okay. 289 out of 2633 reviews
Rating 4 - Poor. 98 out of 2633 reviews
Rating 2 - Terrible. 65 out of 2633 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

France Martine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Very convenient to go around town. Close to my relatives. Amazing temperature of the indoor pool: was warm and the kids loved it! Didnt like the dining area: chairs were in bad conditions. The bathroom shower handle was broken.
Stayed 2 nights in Mar 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, easy to come by and mostly safety once in the room. Also, ability to accommodate me when I come in before checking in time.
Stayed 2 nights in Mar 2025

10/10 Excellent

Hervé

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Zachary

Stayed 2 nights in Mar 2025

10/10 Excellent

Yann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Hubert

Stayed 3 nights in Feb 2025

8/10 Good

Cindy

Liked: Property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Sylvain, Gatineau

Liked: Staff & service, amenities
Nice place
Stayed 1 night in Mar 2025

10/10 Excellent

Ioana

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Olympic Parc
Stayed 4 nights in Mar 2025

8/10 Good

Aida

Travelled with family
Liked: Cleanliness
The front desk staff was not have nice behaviour, I have a baby and I needed boiled water, when I asked her to give me boiled water, she did not give me boiled water.I am really unhappy for her behaviour.
Stayed 3 nights in May 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Alain

Stayed 1 night in Mar 2025

8/10 Good

Chaudhry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and decent hotel. Not the most modern. Nothing much around the area.
Stayed 2 nights in Mar 2025

10/10 Excellent

Helene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity
Stayed 1 night in Mar 2025

8/10 Good

Valentina

Stayed 1 night in Dec 2024

10/10 Excellent

YU

Stayed 3 nights in Mar 2025

8/10 Good

Michael, ottawa

Stayed 1 night in Mar 2025

10/10 Excellent

Mercedez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside of the building is very outdated and a bit dirty, but the inside is beautiful!! Fantastic staff and wonderful rooms! We loved our stay and the restaurant had great food! Free parking was so nice and the staff were very helpful and friendly! They spoke French and English which was very helpful!
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Experience

Beautiful hotel, restaurant excellent. Very clean friendly. We only had one problem our bed was broken, felt like we were falling out of the bed.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Stayed 1 night in Mar 2025

8/10 Good

Patricia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great staff and location. Just some areas that could use improvement..... cleaning could be a bit better but nothing that I couldn't quickly do myslef(tv remote was covered in I think yogurt, dirty fridge, dirty bathroom counters) and it could definitely use some repairs, fridge shelfces all broken, bathroom sink loose and lastly....pleas emove the toilet roll holder closer to the toilet. You need go, go gadget arms to reach it!
Stayed 2 nights in Mar 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2025

10/10 Excellent

Tanya

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Stayed 1 night in Mar 2025