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Hotel Eden Palace Au Lac

4.0 star property
Boardwalk/promenade hotel with sauna and 24-hour business centre

Photo gallery for Hotel Eden Palace Au Lac

Exterior
View from property
Seasonal outdoor pool
Deluxe Double Room
Deluxe Room (Villa Eden)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Room service
  • 24/7 front desk

Explore the area

Map
11 Rue Du Theatre, Montreux, VD, 1820
  • Montreux Christmas Market
    ‪1 min walk‬
  • Montreux Casino
    ‪1 min walk‬
  • Freddie Mercury Statue
    ‪2 min walk‬
  • Sion (SIR)
    ‪44 min drive‬

Room options

View all photos for Standard Room (Villa Eden)

Standard Room (Villa Eden)

Standard Room (Villa Eden)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Cable channels
Wardrobe
Desk chair
Daily housekeeping
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (Villa Eden)

Deluxe Room (Villa Eden)

Deluxe Room (Villa Eden)

Highlights

Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Cable channels
Wardrobe
Desk chair
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Cable channels
Wardrobe
Desk chair
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Hairdryer
  • 18 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Hairdryer
  • 25 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

About the area

Montreux

A family-friendly stay in Montreux awaits you at Hotel Eden Palace Au Lac. Within steps you'll find Montreux Christmas Market and Montreux Casino. Highlights at this hotel include a restaurant, a bar/lounge and a sauna. .The restaurant, Chez Gaston, is open for breakfast, lunch and dinner. Meeting rooms, a 24-hour business centre, and conference space are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a seasonal outdoor swimming pool and ski storage. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also the convenience of self parking. .Places within a 5-minute walk of this 4-property class Montreux City Centre hotel include Freddie Mercury Statue and Place du Marche.

What's nearby

  • Montreux Christmas Market - 1 min walk - 0.1 km
  • Montreux Casino - 1 min walk - 0.1 km
  • Freddie Mercury Statue - 2 min walk - 0.2 km
  • Place du Marche - 2 min walk - 0.3 km
  • Montreux Convention Center - 15 min walk - 1.3 km

Getting around

  • Montreux (ZJP-Montreux Train Station) - 8 min walk
  • Geneva International Airport (GVA) - 67 min drive

Restaurants

  • ‪Le Palais Oriental - ‬1 min walk
  • ‪Casino Barrière de Montreux - ‬2 min walk
  • ‪Migros Vaud MM Montreux - ‬3 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Restaurant Dolce - ‬2 min walk

About this property

Hotel Eden Palace Au Lac

Boardwalk/promenade hotel with sauna and 24-hour business centre
Hotel Eden Palace Au Lac offers its guests a sauna and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A terrace, multilingual staff, and ski storage are also featured at the family-friendly Hotel Eden Palace Au Lac. You'll have access to the indoor pool at a partner property. For a fee, parking is available.

This 4-star Montreux hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 5 levels
  • Conference rooms
  • Built in 1896
  • Ski equipment storage
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Eden Palace Au Lac offers 100 accommodations with a safe and a hairdryer. 110-cm flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, German, Italian, Spanish

Similar properties

Exterior

MONA Ex-Eurotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,006 reviews
The price is NZ$457
includes taxes & fees
18 May - 19 May
MONA Ex-Eurotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (CHF 25 per night)

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: CHF 23 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Gaston

Things to do

  • Indoor pool (guest access)
  • Personal motorised watercraft
  • Sauna
  • Seasonal outdoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • In-room babysitting
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1896
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 110-cm flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 25.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 69.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 7.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 23.00 per person
  • Uncovered self-parking fee: CHF 25 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 69.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, mobile payments and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, cash and mobile payments.

We should mention

  • The seasonal pool will open on 15 June and close on 01 September.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Eden Au Lac
Eden Lac
Eden Palace Au Lac
Eden Palace Au Lac Hotel
Eden Palace Au Lac Montreux
Hotel Eden Au Lac
Hotel Eden Palace
Hotel Eden Palace Au Lac
Hotel Eden Palace Au Lac Montreux
Lac Palace
Eden Palace Au Lac Hotel Montreux
Hotel Eden Palace Au Lac Hotel
Hotel Eden Palace Au Lac Montreux
Hotel Eden Palace Au Lac Hotel Montreux

Frequently asked questions

What is the cancellation policy at Hotel Eden Palace Au Lac?

Hotel Eden Palace Au Lac offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Eden Palace Au Lac?

As of 16 May 2025, prices found for a 1-night stay for 2 adults at Hotel Eden Palace Au Lac on 15 Jun 2025 start from NZ$344.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Eden Palace Au Lac?

Yep, Hotel Eden Palace Au Lac has an uncovered self car park for CHF 25 per night.

Does Hotel Eden Palace Au Lac have a pool?

Hotel Eden Palace Au Lac has a seasonal outdoor pool. The pool is open from June 15 to September 01.

Is Hotel Eden Palace Au Lac family-friendly?

You bet! With amenities such as children's meals, as well as childcare services in the guestrooms, it's no surprise that Hotel Eden Palace Au Lac is a hit with families.

Does Hotel Eden Palace Au Lac serve breakfast?

Sure does, buffet breakfast is offered daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Hotel Eden Palace Au Lac?

No, Hotel Eden Palace Au Lac does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Eden Palace Au Lac?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Eden Palace Au Lac?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Hotel Eden Palace Au Lac Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 359 out of 1000 reviews
Rating 8 - Good. 391 out of 1000 reviews
Rating 6 - Okay. 166 out of 1000 reviews
Rating 4 - Poor. 57 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

L

Disliked: Staff & service, property conditions & facilities

10/10 Excellent

Mayur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms ere nice and well appointed. The view was FANTASTIC, but the best part was the staff. SO helpful, friendly, and accommodating. Highly recommend!
Stayed 3 nights in Jan 2025

10/10 Excellent

Mollie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

Had a wonderful stay! Such friendly helpful staff and a nice dinner at Chez Gaston! Beautiful place, great location and stunning views on the lake side!
Stayed 2 nights in Jan 2025

6/10 Okay

Jamie

Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant

Absolutely loved the hotel, the view is incredible. Only thing we missed was a kettle and tea/coffee
Stayed 2 nights in Jan 2025

10/10 Excellent

Steven

Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful vintage property, great location, nice front desk staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Dec 2024

6/10 Okay

tarynn

Disliked: Amenities, property conditions & facilities
The location is the best thing about this hotel and makes up for being average in other ways. Beautiful views and right in the centre- we stayed here to be close to the Christmas market. Rooms are norhing special and our bathroom wasnt cleaned properly. The second night we were awoken about 4am from the staff talking loudly in the corridors and moving things around which went on for hours! The reception areas look pleasant, we didnt eat in the restaurant.
Stayed 2 nights in Dec 2024

10/10 Excellent

Clair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Amazing hotel and location. Was a family holiday the staff were amazing and friendly. We were upgraded to lake view rooms and the views were breathtaking.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gordon, Norfolk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing. Not just beautiful, but an incredible view of the lake and the Alps. I love having a bath robe and slippers in my room. The staff was wonderful and the breakfast was incredible.
Stayed 1 night in Nov 2024

8/10 Good

khairalnnesa, Dubai

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 1 night in Oct 2024

8/10 Good

khairalnnesa, Dubai

Travelled with group
Great location
Stayed 1 night in Oct 2024

8/10 Good

Saleh

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

khairalnnesa, Dubai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great property amazing view. Close to everything. The hotel is really nice. The only issue is the fridge and the Aircon was not working and the bed was not very comfortable. I recommend this property
Stayed 2 nights in Oct 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Spacious Rooms

Super clean and well maintained hotel. Rooms are pretty, spacious, and bathrooms are a little outdated, but clean, well maintained, and fit the charm of the old building. Right on the strip where you can exit the back of the hotel right onto the lake. Walking distance to everything.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On the lake

Stayed 3 nights in Sep 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, helpful staff. Room is bright and spacious. There is spacious dining room and hotel sitting area. Outside dining overlooking the water. Step outside the door and walk by the Lakeside for miles. Very nice hotel, we love it here.
Stayed 1 night in Sep 2024

10/10 Excellent

Tatiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed at Eden Palace for two nights, liked our spasious room and balcony, king size bed. Great location, near the lake, casino, ferry terminal, a lot of shops and restaurants around. Parking is limited, we got lucky, there was a spot available. Do recommend!
Stayed 2 nights in Sep 2024

8/10 Good

Catalin, Woodbridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for this retro looking hotel. If you depend on air conditioning, this is not your hotel.
Stayed 1 night in Aug 2024

8/10 Good

Alison, Incline Village

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property but older- a/c is loud and right next to bed and it ran all night but kept the room reasonably cool. Even though I was on the 1st floor I had a lovely lake view. Nicely located on the promenade- close to everything. Very pleasant stay overall
Stayed 1 night in Aug 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024