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Hotel Eden Palace Au Lac

4.0 star property
Boardwalk/promenade hotel with seasonal outdoor pool and restaurant

Photo gallery for Hotel Eden Palace Au Lac

Exterior
Creator video - submitted by Simblossom Nest
Property entrance
Breakfast, lunch, dinner served; beach views
Seasonal outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
The current price is NZ$395
includes taxes & fees
15 Feb - 16 Feb

Explore the area

View map
11 Rue Du Theatre, Montreux, VD, 1820
  • Place, Montreux Casino
    ‪1 min walk‬
  • Place, Montreux Christmas Market
    ‪1 min walk‬
  • Place, Freddie Mercury Statue
    ‪3 min walk‬
  • Airport, Sion (SIR)
    ‪45 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.2 out of 10
Very good
(23 reviews)
  • City view
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

9.0 out of 10
Wonderful
(16 reviews)
  • Lake view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.0 out of 10
Wonderful
(15 reviews)
  • Lake view
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room (Villa Eden)

Standard Room (Villa Eden)

Standard Room (Villa Eden)

  • Partial lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (Villa Eden)

Deluxe Room (Villa Eden)

Deluxe Room (Villa Eden)

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

About the area

Montreux

A family-friendly stay in Montreux awaits you at Hotel Eden Palace Au Lac. Within steps you'll find Montreux Christmas Market and Montreux Casino. Highlights at this hotel include a restaurant, a bar/lounge and a sauna. .The restaurant, Chez Gaston, is open for breakfast, lunch and dinner. Meeting rooms, a 24-hour business centre, and conference space are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a seasonal outdoor swimming pool and ski storage. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .In proximity to this 4-property class Montreux City Centre hotel you'll find Les Portes du Soleil.

What's nearby

  • Montreux Casino - 1 min walk - 0.0 km
  • Montreux Christmas Market - 1 min walk - 0.1 km
  • Place du Marche - 2 min walk - 0.2 km
  • Freddie Mercury Statue - 3 min walk - 0.3 km
  • Montreux Music & Convention Centre 2m2c - 15 min walk - 1.3 km

Getting around

  • Montreux (ZJP-Montreux Train Station) - 8 min walk
  • Geneva International Airport (GVA) - 67 min drive

Restaurants

  • ‪Le Palais Oriental - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Molino - ‬2 min walk
  • ‪Les Voiles De La Rouvenaz - ‬3 min walk
  • ‪Chez-Gaston - ‬1 min walk

About this property

Hotel Eden Palace Au Lac

Boardwalk/promenade hotel with seasonal outdoor pool and restaurant
Hotel Eden Palace Au Lac offers its guests a sauna and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A terrace, multilingual staff, and ski storage are also featured at the family-friendly Hotel Eden Palace Au Lac. You'll have access to the indoor pool at a partner property. For a fee, parking is available.

This 4-star Montreux hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 5 levels
  • Conference rooms
  • Built in 1896
  • Ski equipment storage
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Eden Palace Au Lac offers 100 accommodations with a safe and a hairdryer. 110-cm flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Similar properties

Terrace/patio
The Freddie Mercury Hotel
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.4 out of 5, Excellent, 303 reviews
The Freddie Mercury Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (CHF 25 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 26 for adults and CHF 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Gaston

Things to do

  • Indoor pool (guest access)
  • Personal motorised watercraft
  • Sauna
  • Seasonal outdoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • In-room babysitting
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1896
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 110-cm flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 25.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 69.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 7.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 0 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 26 for adults and from CHF 13 for children
  • Uncovered self-parking fee: CHF 25 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 69.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, mobile payments and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, cash and mobile payments.

We should mention

  • The seasonal pool will open on 15 June and close on 01 September.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Eden Au Lac
Eden Lac
Eden Palace Au Lac
Eden Palace Au Lac Hotel
Eden Palace Au Lac Montreux
Hotel Eden Au Lac
Hotel Eden Palace
Hotel Eden Palace Au Lac
Hotel Eden Palace Au Lac Montreux
Lac Palace
Eden Palace Au Lac Hotel Montreux
Hotel Eden Palace Au Lac Hotel
Hotel Eden Palace Au Lac Montreux
Hotel Eden Palace Au Lac Hotel Montreux

Frequently asked questions

What is the cancellation policy at Hotel Eden Palace Au Lac?

Hotel Eden Palace Au Lac offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Eden Palace Au Lac?

As of 14 Feb 2026, prices found for a 1-night stay for 2 adults at Hotel Eden Palace Au Lac on 15 Feb 2026 start from NZ$364.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Eden Palace Au Lac?

Yep, Hotel Eden Palace Au Lac has an uncovered self car park for CHF 25 per night. A self car park is also available, for a fee.

Does Hotel Eden Palace Au Lac have a pool?

Hotel Eden Palace Au Lac has a seasonal outdoor pool. The pool is open from June 15 to September 01.

Is Hotel Eden Palace Au Lac family-friendly?

You bet! With amenities such as children's meals, as well as childcare services in the guestrooms, it's no surprise that Hotel Eden Palace Au Lac is a hit with families.

Does Hotel Eden Palace Au Lac serve breakfast?

Sure does, buffet breakfast is offered on weekdays between 7:00 AM and 10:00 AM and weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Eden Palace Au Lac?

No, Hotel Eden Palace Au Lac does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Eden Palace Au Lac?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Eden Palace Au Lac?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Hotel Eden Palace Au Lac Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 371 out of 1000 reviews
Rating 8 - Good. 386 out of 1000 reviews
Rating 6 - Okay. 154 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous hotel with a fabulous location. Staff was amazing, room was large for a european hotel and the breakfast was delicious.
Stayed 1 night in Oct 2025

10/10 Excellent

Lu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. We received a free upgrade to room with sea-view (Thank you!). The location is awesome. It's convenient for shopping, dining, bus stops, railway stations. And most of all, it's right next to the lake! The view from balcony is unbeatable. Breakfast is served with a big varieties, and dinner is superb. Would love to stay next time in town.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ted Shintaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast, #1 choice!
Stayed 12 nights in Oct 2025

10/10 Excellent

Norma

Stayed 2 nights in Oct 2025

8/10 Good

Alec

Travelled with partner
Liked: Cleanliness, staff & service
Great staff. Comfy bed. Large room with balcony facing the lake. Breakfast was good but not outstanding. Poor WiFi (slow), inconsistent hot water in the showers.
Stayed 1 night in Oct 2025

10/10 Excellent

Mark, Southport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service staff was friendly and helpful.
Stayed 4 nights in Sep 2025

10/10 Excellent

Karolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this hotel! Greeted by George who was terrific as was the other staff. Room was beautiful with a small but gorgeous view of Lake Geneva. Close to the Promonade, the bus, shopping, etc. We highly recommended!
Stayed 3 nights in Sep 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Rauf

Disliked: Cleanliness, property conditions & facilities
Window open all night old window ac with pipe
Stayed 1 night in Sep 2025

6/10 Okay

Alison

Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel. Felt very luxurious. Fantastic view over the lake. Friendly staff. Clean and comfortable. Highly recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Forbes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ming

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice place to stay
Stayed 1 night in Sep 2025

8/10 Good

Hans

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location on the lake is perfect. The hotel is showing its age. The main Stairway is dangerous since the last step has a different height wich makes it a trip hazard!
Stayed 1 night in Sep 2025

10/10 Excellent

YASUKO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to check out at 7am because of the train departure. But breakfast started from 7am. I asked it's ok to prepare the breackfast for us. Hotel stuff said ok. And it was nice. Thank you.
Stayed 1 night in Sep 2025

10/10 Excellent

Anubhav

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location!
Stayed 2 nights in Jul 2025

10/10 Excellent

jeannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 2 nights in Jul 2025

8/10 Good

Sundae

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and great location. Unfortunately we didn’t get to enjoy the hotel as much as we would have liked as out mostly for the jazz festival
Stayed 2 nights in Jul 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property would definitely stay here again
Stayed 2 nights in Jul 2025

10/10 Excellent

Seema

Liked: Cleanliness, staff & service, property conditions & facilities
Location !!
Stayed 2 nights in Jul 2025

10/10 Excellent

Igor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views of the lake to die for! A great option for a weekend getaway. Visited during Montreux Jazz Festival and it’s also very conveniently located to the festival stage
Stayed 1 night in Jul 2025

10/10 Excellent

Cassia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise on earth

Beautiful location facing the lake and the mountains. Restaurant with indoor and outdoor seating. Helpful staff. It couldn’t be better.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicholas

Stayed 1 night in Jul 2025

4/10 Poor

arnaldo

Travelled with partner
Disliked: Staff & service, amenities
Definitely not a four star. With good will, three. Tired hotel, in need of renovation.
Stayed 1 night in Jul 2025