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Candlewood Suites Morristown West by IHG

Property class: 2.5

Photo gallery for Candlewood Suites Morristown West by IHG

An outdoor dining area with a grill, a plate with a burger, condiments, and a bottle of beer.
A hotel room with a large bed, a desk, a chair, and a TV mounted on the wall.
A modern hotel building with a prominent 'Candlewood Suites' sign, multiple windows, and a parking lot.
A playground with slides and climbing structures, surrounded by a grassy area and a hill in the background.
A compact kitchen with a microwave, coffee maker, and a refrigerator. There is a wooden shelf above the sink with cups and glasses. A framed picture hangs on the wall, and a desk with a lamp is visible.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Gym
  • Business services
The current price is NZ$238
includes taxes & fees
25 Oct - 26 Oct

Explore the area

View map
4354 VERDE CROSSING, Morristown, TN, 37814
  • Place, Merchants Greene
    ‪1 min walk‬
  • Place, Cherokee Crossing
    ‪6 min walk‬
  • Place, Manley Plaza
    ‪2 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible (Communications)

A modern kitchen with wooden cabinets, black countertops, and two orange chairs.

Suite, 1 Bedroom, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communications)

A hotel room with a bed, a desk, a chair, a TV, and a window with a view of trees.

Studio Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications)

A modern kitchen with blue cabinets, a stainless steel refrigerator, a microwave, and a coffee maker.

Studio Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Mobility Accessible (Accessible Shower)

A hotel room with a large bed, two bedside tables with lamps, and a wooden headboard.

Suite, 1 Bedroom, Mobility Accessible (Accessible Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility)

A hotel room with a large bed, two bedside tables with lamps, and a wooden headboard.

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Mobility)

A hotel room with a bed, a desk, a chair, a TV, and a window with a view of trees.

Studio Suite, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility)

A modern kitchen with wooden cabinets, black countertops, and two orange chairs.

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

A hotel room with a large bed, a desk, a chair, and a TV mounted on the wall.

Studio Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

A modern kitchen with wooden cabinets, black countertops, and two orange chairs.

Suite, 1 Bedroom

  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

A modern kitchen with blue cabinets, a stainless steel refrigerator, a microwave, and a coffee maker.

Studio Suite, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

A modern kitchen with blue cabinets, a stainless steel refrigerator, a microwave, and a coffee maker.

Studio Suite, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite (Bed type assigned at check-in)

A bed with white bedding and a wooden headboard.

Studio Suite (Bed type assigned at check-in)

  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Suite (Bed type assigned at check-in)

A bed with white bedding and a wooden headboard.

Suite (Bed type assigned at check-in)

  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

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About the area

Morristown

At Candlewood Suites Morristown West by IHG, you'll be 6.7 km (4.2 mi) from Panther Creek State Park and 6.8 km (4.2 mi) from Cherokee Reservoir. Highlights at this hotel include an indoor swimming pool, and in-room kitchenettes and Smart TVs. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour fitness centre and a business centre. Other amenities include a 24-hour business centre and laundry facilities. There's also the convenience of free self parking. .Sights within a 15-minute drive of this Morristown hotel include Rose Center and Council For The Arts and Cherokee Park.

What's nearby

  • Merchants Greene - 1 min walk - 0.0 km
  • Cherokee Crossing - 6 min walk - 0.6 km
  • Manley Plaza - 2 min drive - 2.0 km
  • Cherokee Park - 15 min drive - 14.5 km
  • Douglas Lake - 18 min drive - 26.8 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 64 min drive

Restaurants

  • ‪Cheddar's Scratch Kitchen - ‬12 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪Chick-fil-A - ‬4 min drive
  • ‪Señor Jalapeño Mexican Restaurant - ‬6 min walk
  • ‪Huey Magoo's - ‬6 min walk

About this property

Candlewood Suites Morristown West by IHG

Candlewood Suites Morristown West by IHG offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 300 square feet (28 square metres) and includes conference space. Candlewood Suites Morristown West by IHG also features laundry facilities, a television in common area, and a water dispenser. Self parking is free.

This Morristown hotel is smoke free.

  • 90 guestrooms or units
  • 4 levels
  • Conference rooms
  • 300 sq ft of conference space
  • 28 sq. m of conference space
  • Built in 2025
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Television in lobby
  • No smoking on site
  • Water dispenser
Candlewood Suites Morristown West by IHG offers 90 accommodations with coffee/tea makers and a hairdryer. 50-inch Smart televisions come with cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Housekeeping is provided on a weekly basis.

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • 300 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Candlewood Suites Morristown West by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Stes Morristown West
Candlewood Suites Morristown West Hotel
Candlewood Suites Morristown West Morristown
Candlewood Suites Morristown West Hotel Morristown

Frequently asked questions

Is parking available at Candlewood Suites Morristown West by IHG?

Yep, Candlewood Suites Morristown West by IHG has a free self car park.

How much does it cost to stay at Candlewood Suites Morristown West by IHG?

As of 9 Oct 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Morristown West by IHG on 25 Oct 2026 start from NZ$238, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Candlewood Suites Morristown West by IHG have a pool?

Candlewood Suites Morristown West by IHG has an indoor pool. The pool is open 8:00 AM to 10:00 PM.

Is there a free airport shuttle available at Candlewood Suites Morristown West by IHG?

No, Candlewood Suites Morristown West by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Candlewood Suites Morristown West by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Candlewood Suites Morristown West by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 37 out of 47 reviews
Rating 8 - Good. 6 out of 47 reviews
Rating 6 - Okay. 4 out of 47 reviews
Rating 4 - Poor. 0 out of 47 reviews
Rating 2 - Terrible. 0 out of 47 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer hotel that is very clean and comfortable. I would definitely stay here again! Many restaurants and shopping nearby. Staff is inviting and friendly.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay. You won’t be disappointed
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Enjoyed the stay
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Cute and clean place to stay !
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops and restaurants close
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Best hotel!!!!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, convenient, and courteous staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean, quiet and new!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful,courteous and gracious ❤️
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

room was nice
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Seemed safe and quiet.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The full kitchen was super helpful for holiday travel to family with food. Staff were super nice and helpful. Location is near dining, coffee, shopping! And if you don’t want to go out the hotel most likely has what you need!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice new property.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel. Spacious suite, friendly staff, easy area to navigate for food and shopping. The surrounding area is under construction for new shops surrounding the hotel, but overall the area is great and the hotel itself is a great place to stay.
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It very good
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They asked if I had a pet and I did not. So they seem to be pet friendly. The place was very clean and very nice.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were small. Little to no seating in the room have kitchen but no where to seat and eat for 4 people have to eat on your bed.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
So new it still smells like paint! Beds not very comfortable and bathroom floor not super clean but outside of that everything was 100.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

New construction and good location

We booked this hotel for the Bristol night race because other facilities closer were booked or outrageously priced. This hotel was a good fit at only about an hour from the track. The hotel is new construction. It was very clean and well furnished. It is also located close to a Texas Roadhouse for dinner and a great local bagel place called TN Bagels. My only complaints are that the bed is not very comfortable and they don't provide many towels at all. Be advised that this hotel also does not offer breakfast. Overall I would book the hotel again for convenience.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
New property. Very clean room, but one star removed due to a few dishes in the dishwasher, a dirty pot on the stove, the fridge was not clean, the shower overall was clean but had a dirty shelf and the lamps did not work in the room, which meant we could not plug into the attached outlets to charge phones. Our overall stay was comfortable and despite the fee issues tbese can be fixed and I would definitely stay herr again. Very friendly desk attendant, thank you.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Should have waited a few more weeks to open….

Stayed at the new Candlewood suites in Morristown, TN. Centrally located in an area that is surrounded by restaurants with more on the way, which was great for meeting up with family and dining options. Room was nice, clean and new. But the property wasn’t complete yet, with work still being done on the ground floor rooms, no working ice machines, and the pool area not finished and unusable. None of this was disclosed before booking. Also the employee who was out back three times a day smoking weed and the employee in the office smoking cigarettes in what is supposed to be a smoke free hotel was a little off-putting.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2026