4.6 out of 5

"Spacious room with gorgeous views on the deck. Worth waking up early in the morning to watch sunrise. Friendly ducks come by to say hello (and look fo ... " More

By a verified traveller on Wed 25 Jul 2018

Enter dates to see availability

Hotel Description

A luxury stay in Cromwell awaits you at The Lake Resort - Heritage Collection. You'll be 6.3 km (3.9 mi) from Aurum Wineries Limited and 8.2 km (5.1 mi) from Cromwell Shopping Centre. Highlights at this ski property include a restaurant, a marina, and free self parking.

You can enjoy a TV with cable channels, and each apartment features free WiFi, a coffee/tea maker, and a hairdryer. A fridge, an iron/ironing board, and free toiletries are also available.

The restaurant, The Moorings, serves local cuisine and is open for breakfast, lunch, and dinner. Additionally, you'll find free WiFi in public areas, laundry facilities, and ski storage. Cooked-to-order breakfast is available daily between 8:00 AM and 11:30 AM.

Attractions in proximity to this 5-star Cromwell property include Lake Wanaka and Cardrona Alpine Resort.

The Lake Resort - Heritage Collection ratings based on 221 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Lake Resort - Heritage Collection

Everyone (113) Couples (84) Business (1) Family (26)
5 out of 5
Quiet and private great restaurant excellent service

Posted by on 15 Feb. 2019

Was this review helpful to you?
4 out of 5
Really great room. Little bit noisey from the upstairs guests. Beautiful location and friendly staff.

Posted by on 14 Feb. 2019

Was this review helpful to you?
5 out of 5
Clean quiet and close to town. Fitted family of five

Posted by on 30 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

30 Jan. 2019 by Gem.

Thankyou for leaving feedback! We are happy to hear were able to accomadate your family nicely :)

5 out of 5
Loved that it was right on the water. Bed was super comfy and the bathroom was amazing. Wish we could have stayed for longer

Posted by on 28 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

28 Jan. 2019 by Gem.

Hi there, I am so happy to hear you enjoyed your stay and our facilities so much! We hope to see you again soon!

4 out of 5
The facility are relatively new but the room is not very big. The lake view is beautiful.

Posted by on 27 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

28 Jan. 2019 by Gem.

Hi there, thank you for taking the time to leave a review! I am pleased to hear you enjoyed our location and beautiful lake view :)

3 out of 5
Lovely setting made for a gorgeous walk around the water edge. If all you want is a bedroom, it’s fine. Pointless providing a board with no knife. Very basic kitchen assessories. No easy chair so have to sit on bed. Channels were terrible with poor reception. Weird wifi set up, poor connection. Empty garage but told to park outside. No one on reception when we arrived. Property looks tired.

Posted by on 26 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

28 Jan. 2019 by Gem.

Hi there, I am glad to read you enjoyed our location on the banks of Lake Dunstan! We do offer rooms with fully equipped kitchens, however we do not advertise our studio apartments as having kitchen facilities as they only have a toaster, kettle and fridge (superior rooms have a microwave). However if you had come to reception we would have been more then happy to help you out with utensils. Again, the superior studio rooms do only have beds, this is how they are advertised and we do offer rooms with lounge and dining areas. This is just not what you booked. Our reception manager did a 14 hour shift yesterday to cover a sick staff member, she left at 6.30pm and as the bar staff are more then capable of checking people in, we left the last couple of guests to arrive in their capable hands. Thankyou for taking the time to leave feedback!

5 out of 5
Extremely comfortable bed. Unique peaceful setting

Posted by on 20 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

21 Jan. 2019 by Gem.

Thankyou for taking the time to leave a review! We are glad to hear you aooreciated the bed and the serenity of the place :) Hope to see you again soon!

5 out of 5
Fantastic location by the water. Superb room. Best hotel I have stayed in.

Posted by on 19 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

20 Jan. 2019 by Gem.

Hi there, thanks so much for leaving feedback! We are stoked to hear you had such a wonderful time here :) hope to see you again soon!

5 out of 5
The view overlooking the water was amazing the room was spotless and spacious and the deck was a must to sit and have a few drinks and nibbles

Posted by on 19 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

19 Jan. 2019 by Gem.

Hello, thanks for taking the time to leave feedback! So great to read you enjoyed your stay so much! Hope to see you again! :)

4 out of 5

Posted by on 3 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

3 Jan. 2019 by Gem.

Thanks :)

About the The Lake Resort - Heritage Collection

Location 15-23 Perriam Place, Cromwell, 9383

Property Features

There's a restaurant on site. Public spaces have free WiFi. The Lake Resort - Heritage Collection offers its guests a marina. Tour or ticket assistance, ski storage, and laundry facilities are also featured at the luxury The Lake Resort - Heritage Collection. Free self parking is available. This 5-star Cromwell apartment is smoke free.

  • 20 guestrooms or units
  • Dining venue
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Queenstown (ZQN-Queenstown Intl.) (61.6 km / 38.3 mi)
  • Parking: Free self parking

Room Amenities

The Lake Resort - Heritage Collection offers 20 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Cable televisions are provided. This Cromwell apartment provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

  • Television
  • Cable channels
  • Fridge
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 11:30 AM.

The Moorings – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8 PM

Special check-in instructions:

The front desk is open daily from 8 AM until 8 PM
If you are planning to arrive after 8 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 8 AM - 8 PM
Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 13 and NZD 22 per person (approximately)
  • On-site credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heritage Boutique Lake Resort Cromwell
  • Heritage Boutique Lake Resort
  • Heritage Boutique Lake Cromwell
  • Heritage Boutique Lake
  • Lake Resort Heritage Collection Cromwell
  • Lake Resort Heritage Collection
  • Lake Heritage Collection Cromwell

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Apartment property has been rated 5 stars.

Official New Zealand Rating provided by Qualmark®