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4.5 out of 5

"Enjoyed having a comfy bed to sleep in in a nice quiet location! " More

By a verified traveller on Sun 19 Sep 2021

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Hotel Description

A luxury stay in Mount Pisa awaits you at The Lake Resort - Heritage Collection. You'll be 0.5 km (0.3 mi) from Lake Dunstan and 6.3 km (3.9 mi) from Aurum Wineries Limited. Highlights at this aparthotel include a restaurant, a marina, and free self parking.

Each apartment is soundproofed and features a TV with cable channels, along with a washer/dryer, free WiFi, and a coffee/tea maker. A refrigerator, a hair dryer, and an iron/ironing board are also available.

The restaurant, The Moorings, serves local cuisine and is open for breakfast, brunch, lunch, and dinner. The aparthotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free WiFi in public areas, a conference center, and a coffee shop/café. Cooked-to-order breakfast is available daily between 8:00 AM and 10:30 AM. There's also the convenience of free RV/bus/truck parking.

Sights within a 10-minute drive of this 5-star Mount Pisa aparthotel include Cromwell Shopping Centre and Cromwell Golf Course.

Mountain View Studio, Ground Floor (Not Waterfront)

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$169* Per night/room 31 Oct. - 1 Nov.

Superior Double Studio, Upper Level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Villa, 3 Bedrooms, 1.5 Bathrooms, Marina View

Bed Count 3 King Beds Maximum Occupancy 6 Max

Superior Twin Room, 2 Queen Beds, Marina View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Villa, 3 Bedrooms, 1.5 Bathrooms, Marina View (No Housekeeping)

Bed Count 3 King Beds Maximum Occupancy 6 Max

Superior Twin Room, 2 Queen Beds, Marina View (No Housekeeping)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Lake Resort - Heritage Collection ratings based on 272 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Lake Resort - Heritage Collection

Everyone (133) Couples (102) Business (1) Family (42)
5 out of 5
Enjoyed having a comfy bed to sleep in in a nice quiet location!

Posted by on 19 Sep. 2021

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Comment from Hotel Management

19 Sep. 2021 by Casey

Thank you so much! See you again soon hopefully :)

5 out of 5
Stunning view from the room and the balcony was lovely

Posted by on 8 Jun. 2021

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Comment from Hotel Management

8 Jun. 2021 by Lake Resort

Thank you for your review we appreciate it :) see you again soon!!

5 out of 5

Posted by on 1 May 2021

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Comment from Hotel Management

13 May 2021 by Casey

Thank you so much!

4 out of 5

Posted by on 29 Apr. 2021

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Comment from Hotel Management

10 May 2021 by Emma

Hi there! Thanks for your feedback.

4 out of 5
Property new and very clean and tidy

Posted by on 22 Apr. 2021

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Comment from Hotel Management

26 Apr. 2021 by Casey

Thank you :) See you again soon!

5 out of 5
Lovely setting but a little further from town than i prefer

Posted by on 20 Apr. 2021

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Comment from Hotel Management

26 Apr. 2021 by Casey

Thanks for your review! we appreciate it. See you again soon :)

4 out of 5
The view was lovely. Surrounding walkways great.

Posted by on 20 Apr. 2021

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Comment from Hotel Management

20 Apr. 2021 by Casey

Thank you! Glad you had a good time with us! Hope to see you again soon :)

5 out of 5
Such a beautiful setting. Calm, quiet and luxury interiors.

Posted by on 11 Apr. 2021

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Comment from Hotel Management

14 Apr. 2021 by Emma

Kia Ora, Thank you very much for taking the time to share your experience with us! We are so happy to hear you enjoyed your stay - we hope to welcome you back to the Lake Resort in the future.

4 out of 5

Posted by on 4 Apr. 2021

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Comment from Hotel Management

14 Apr. 2021 by Emma

Thank you for leaving a review!

3 out of 5

Posted by on 23 Mar. 2021

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Comment from Hotel Management

14 Apr. 2021 by Emma

Thank you for leaving your thoughts!

About the The Lake Resort - Heritage Collection

Location 15-23 Perriam Place, Mount Pisa, 9383

Property Features

The Lake Resort - Heritage Collection offers its guests a marina. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this aparthotel measures 4844 square feet (450 square meters) and includes a conference center. Tour/ticket assistance, ski storage, and laundry facilities are also featured at the luxury The Lake Resort - Heritage Collection. Self parking is free. This 5-star Mount Pisa aparthotel is smoke free.

  • 59 guestrooms or units
  • 4844 sq ft of conference space
  • 450 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Ski equipment storage
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Wedding services available
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Washer/dryer
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

The Lake Resort - Heritage Collection offers 59 air-conditioned accommodations with washers/dryers and coffee/tea makers. Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

  • Washer and dryer
  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 10:30 AM.

The Moorings - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, and debit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 13.00 and NZD 25.00 per person (approximately)
  • Crib (infant bed) fee: NZD 10.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pisa Range
  • Pisa Range Lake
  • Pisa Range Lake Cromwell
  • Lake Resort Heritage Collection Cromwell
  • Pisa Range Lake Resort Cromwell
  • Heritage Boutique Lake Resort Cromwell
  • Lake Heritage Collection Cromwell
  • Heritage Boutique Lake Cromwell
  • Heritage Boutique Lake
  • Lake Heritage Collection
  • The Lake Heritage Collection
  • The Lake Resort Heritage Collection
  • The Lake Resort - Heritage Collection Aparthotel
  • The Lake Resort - Heritage Collection Mount Pisa
  • The Lake Resort - Heritage Collection Aparthotel Mount Pisa

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This Apartment property is rated 5 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.