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New Grand Hotel

2.5 star property
Hotel in Mouscron

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Photo gallery for New Grand Hotel

Interior
Property entrance
Room
Reception
Room | Bathroom shower
Reviews
2.0

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi

Your area essentials

Map
Place De La Gare 20, Mouscron, 7700
  • Popular LocationGrand Place De Mouscron17 min walk
  • Popular LocationKortrijk Xpo9 min drive
  • Popular LocationAndré Diligent Museum of Art and Industry11 min drive
  • AirportBrussels (BRU-Brussels - National)78 min drive

Room options

View all photos for Room

Room

Room

Highlights

Heating
TV
Portable fan
Private bathroom
Hairdryer
Minibar
Digital channels
Desk
  • Sleeps 2
  • 1 Double Bed

About the area

Mouscron

New Grand Hotel puts you in the heart of Mouscron, within a 20-minute stroll of Grand Place De Mouscron and Le Canonnier Stadium. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and express check-in. Additionally, you'll find multilingual staff and a lift. .Attractions within a 30-minute drive of this Mouscron hotel include Zenith Arena Concert Hall and Pierre Mauroy Stadium.

What's nearby

  • Grand Place De Mouscron - 17 min walk
  • Aalbeke Windmill - 7 min drive
  • Kortrijk Xpo - 9 min drive
  • André Diligent Museum of Art and Industry - 11 min drive
  • EDHEC Business School - 13 min drive

Getting around

  • Mouscron Station - 1 min walk
  • C.H. Dron Station - 6 min drive
  • Lille (LIL-Lesquin) - 32 min drive

Restaurants

  • McDonald's - 13 min walk
  • Donaldson - 9 min walk
  • Friterie du Thémis - 9 min walk
  • Bowling Themis - 9 min walk
  • Le Toast'Heure - 1 min walk

About this property

New Grand Hotel

Hotel in Mouscron
New Grand Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. New Grand Hotel also features express check-in and a lift.

This Mouscron hotel is smoke free.

  • 28 guestrooms or units
  • 2 levels
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-in
  • Staff members are multilingual
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
New Grand Hotel offers 28 accommodations with minibars and free newspapers. Televisions come with digital channels.

Bathrooms include a shower and hairdryers. This Mouscron hotel provides complimentary wireless Internet access.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Breakfast available for a fee

Conveniences

  • Limited-hour front desk

Guest services

  • Concierge services
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 2 floors
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV with digital channels

Food and drink

  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 11:00 AM - 11:00 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property is also known as

Minotel New Grand
Minotel New Grand Hotel
Minotel New Grand Hotel Mouscron
Minotel New Grand Mouscron
New Grand Hotel Hotel
New Grand Hotel Mouscron
New Grand Hotel Hotel Mouscron

Frequently asked questions

What is the cancellation policy at New Grand Hotel?

New Grand Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at New Grand Hotel?

No, New Grand Hotel does not offer an airport shuttle service.

What time are check-in & check-out at New Grand Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at New Grand Hotel?

No, pets are not allowed.

New Grand Hotel Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 3 out of 3 reviews" "

3.4/10

Cleanliness

3.4/10

Staff & service

3.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Edna, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in Mouscron, Belgium
This hotel is totally misrepresented on the Internet...and the stairwell, hallways as well as rooms smelled of urine. There is no Wi-Fi. Staff were not helpful. We had booked for 2 nights but could not stay the second because of the smell...they would not give us the money back. They asked for cash for the one night and we should reverse the Credit Card...but then did not give us a receipt. The credit card company needs the cash receipt. Now, they have the money for three rooms for three nights...and we stayed only one. I am sure the head office of this chain has not been to this hotel!

2/10 Terrible

loubabou

Disliked: Cleanliness, room comfort
TRES DECEVANT !
NEW GRAND HOTEL à MOUSCRON- NUIT DU 23 MAI 2012 Nous ne sommes pas restés les photos sur le site ne correspondent pas du tout à la chambre dans laquelle nous avons été placés..............

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel de passage
hotel trés moyen personnel trés desagreable surtout la responsable