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Grotta Resort

3.0 star property

Photo gallery for Grotta Resort

Superior Double or Twin Room, Pool View | Balcony
Property video
Reception
Reception
Exterior

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$443
includes taxes & fees
28 Feb - 1 Mar

Explore the area

View map
NM 227 St, Muhoza, Northern Province
  • Place, Cathedral of Ruhengeri
    ‪4 min drive‬
  • Place, Musanze Modern Market
    ‪5 min drive‬
  • Place, Shyira Diocese Cathedral
    ‪6 min drive‬
  • Airport, Goma (GOM)
    ‪72 min drive‬

Room options

View all photos for Superior Double or Twin Room, Pool View

Superior Double or Twin Room, Pool View

Superior Double or Twin Room, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Minibar, desk, laptop workspace, free cots/infant beds

Deluxe Double or Twin Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite

Executive Studio Suite

Executive Studio Suite

  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Exclusive Cottage

Exclusive Cottage | Living area

Exclusive Cottage

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Double or Twin Room, Hill View

Comfort Double or Twin Room, Hill View

Comfort Double or Twin Room, Hill View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Patio, Garden View

Superior Suite, Patio, Garden View

Superior Suite, Patio, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Ruhengeri

At Grotta Resort you'll be 3.1 km (1.9 mi) from Cathedral of Ruhengeri and 3.3 km (2.1 mi) from Shyira Diocese Cathedral. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and free buffet breakfast. .At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning free breakfast is served. There's also the convenience of free self parking. .Places within a 15-minute drive of this 3-property class Muhoza hotel include Musanze Modern Market and Red Rocks Arts Centre.

What's nearby

  • Cathedral of Ruhengeri - 4 min drive - 3.4 km
  • Musanze Modern Market - 5 min drive - 3.8 km
  • Shyira Diocese Cathedral - 6 min drive - 3.8 km
  • Red Rocks Arts Centre - 15 min drive - 13.8 km
  • Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund - 17 min drive - 16.7 km

Restaurants

  • ‪Amikus Coffee & Pizza - ‬6 min drive
  • ‪Migano Cafe, Lounge, and Grill - ‬5 min drive
  • ‪Hotel Muhabura Restaurant - ‬4 min drive
  • ‪La Paillotte - ‬6 min drive
  • ‪Texas Bar - ‬12 min drive

About this property

Grotta Resort

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

An outdoor pool, spa services, and barbecue grills are also featured at Grotta Resort. Free self parking is available.

This 3-star Muhoza hotel is smoke free.

  • 26 guestrooms or units
  • 2 dining venues
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site
  • Locker space
  • Bar or lounge
Grotta Resort offers 26 accommodations with minibars and complimentary bottles of water. Rooms open to patios. This Muhoza hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include a shower, complimentary toiletries and hairdryers. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services.

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The price is NZ$133
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Outdoor entertainment area
  • Picnic area

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Guest Portal mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grotta Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Grotta Resort Hotel
Grotta Resort Muhoza
Grotta Resort Hotel Muhoza

Frequently asked questions

Is parking available at Grotta Resort?

Yep, Grotta Resort has a free self car park.

How much does it cost to stay at Grotta Resort?

As of 26 Feb 2026, prices found for a 1-night stay for 2 adults at Grotta Resort on 28 Feb 2026 start from 442.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Grotta Resort?

The closest beach to Grotta Resort is Gisenyi Beach (45.2 km).

Is there a spa on site at Grotta Resort?

There's no onsite spa, but this property does offer spa services.

Does Grotta Resort have a pool?

Grotta Resort has an outdoor pool.

What makes Grotta Resort a romantic place to stay?

A lounge bar, plus private patios in the guestrooms, help set the scene for a romantic weekend at Grotta Resort.

Is Grotta Resort family-friendly?

You bet! With amenities such as laundry facilities and a charcoal grill, as well as free infant beds in the guestrooms, it's no surprise that Grotta Resort is a hit with families.

Does Grotta Resort serve breakfast?

Yep, complimentary buffet brekkie is available daily from 7:30 AM to 11:30 AM.

Is there a free airport shuttle available at Grotta Resort?

No, Grotta Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Grotta Resort?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grotta Resort?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Grotta Resort?

No, pets and service animals are not allowed.

Grotta Resort Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 5 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

ADEGBOYEGA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean with a lovely mix of cottage style and modern feel.
Stayed 2 nights in Jan 2026

10/10 Excellent

David, Sudbury

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food was amazing, staff were exceptional, and the property is fantastic. A wonderful place to go when you need to rest and recharge.
Stayed 3 nights in Jan 2026

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and eager to help. The facilities are great with an excellent (and surprisingly big) garden. The volcanic tunnel on the property is huge and worth the visit by itself.
Stayed 2 nights in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
A magical place with wonderful staff, beautifully-designed rooms, and great food. A true oasis in today's hectic world. The pictures do not do justice to the place; it was behind my expectations.
Stayed 2 nights in Nov 2025

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorilla and volcano mountain retreat

Everything was amazing would highly recommend. The best hotel in the area.
Stayed 2 nights in Aug 2025