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Citizen Hotel

3.0 star property
Adults-only beach hotel

Photo gallery for Citizen Hotel

Bar (on property)
Dinner served, sea views
Dinner served, sea views
Lobby
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Parking included
  • Laundry
The current price is NZ$107
includes taxes & fees
4 July - 5 July

Explore the area

Map
960, JUHU TARA ROAD,960 3 1, Mumbai, Maharashtra, 400049
  • Juhu Beach
    ‪1 min walk‬
  • ISKCON Temple
    ‪3 min drive‬
  • U.S. Consulate General
    ‪8 min drive‬
  • Mumbai (BOM-Chhatrapati Shivaji Intl.)
    ‪6 min drive‬

Room options

View all photos for Executive Non AC Room

View from room

Executive Non AC Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Ceiling fan
Rainfall showerhead
Private bathroom
Electric kettle
  • 16 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Ceiling fan
Rainfall showerhead
Private bathroom
Electric kettle
  • 17 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Ceiling fan
Rainfall showerhead
Private bathroom
Electric kettle
  • 16 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About the area

Mumbai

At Citizen Hotel you'll be steps from Juhu Beach and 2 km (1.2 mi) from ISKCON Temple. Highlights at this beachfront hotel include a restaurant, free valet parking and a bar/lounge. .The restaurant, Bay View, is open for dinner. Business travelers can take advantage of a meeting room, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of airport pick-up service. .Attractions within a 10-minute drive of this 3-property class Juhu hotel include NESCO Center and U.S. Consulate General.

What's nearby

  • Juhu Beach - 1 min walk - 0.0 km
  • ISKCON Temple - 3 min drive - 2.7 km
  • Kokilaben Dhirubhai Ambani Hospital & Medical Research Institute - 5 min drive - 5.1 km
  • U.S. Consulate General - 8 min drive - 7.6 km
  • Jio World Convention Centre - 9 min drive - 8.0 km

Getting around

  • Mumbai Khar Road Station - 4 min drive
  • D.N. Nagar Station - 4 min drive
  • Chhatrapati Shivaji International Airport (BOM) - 26 min drive

Restaurants

  • ‪Shiv Sagar - ‬4 min walk
  • ‪Juhu Chowpatty - ‬2 min walk
  • ‪Bora Bora - ‬2 min walk
  • ‪Bar Bank - ‬5 min walk
  • ‪Maharaja Bhog - ‬1 min walk

About this property

Citizen Hotel

Adults-only beach hotel
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business centre, a meeting room, and limo/town car service are available.

WiFi and wired Internet are free in public spaces. The business-friendly Citizen Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3-star Mumbai hotel.

  • 1 building
  • 45 guestrooms or units
  • 4 levels
  • Built in 1982
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Citizen Hotel offers 45 accommodations with minibars and a safe. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Mumbai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is provided on a daily basis.

Languages

English, Hindi

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Front of property

Ramada Plaza by Wyndham Palm Grove

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  • Spa
  • Parking included
4.0 out of 5, Very good, 712 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: INR 885 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bay View
  • Sea Side Patio

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1982
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citizen Hotel

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are available for INR 2000 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 885 per person
  • Airport shuttle fee: INR 1568 per vehicle (maximum occupancy 3)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: INR 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Citizen Hotel Mumbai
Citizen Mumbai
Hotel Citizen
Citizen Hotel Hotel
Citizen Hotel Mumbai
Citizen Hotel Hotel Mumbai

Frequently asked questions

What is the cancellation policy at Citizen Hotel?

Citizen Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Citizen Hotel?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Citizen Hotel on 4 Jul 2025 start from NZ$107.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Citizen Hotel?

Yep, Citizen Hotel has a free self car park and free valet parking.

Are there any beaches close to Citizen Hotel?

Yep, Citizen Hotel is a short 1-minute walk from Juhu Beach.

What makes Citizen Hotel a romantic place to stay?

Ocean-view dining and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Citizen Hotel.

Is Citizen Hotel family-friendly?

No, Citizen Hotel is an adults-only property.

Does Citizen Hotel serve breakfast?

You bet, buffet brekkie is offered daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Citizen Hotel?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day for a fee.

Is there a bar or restaurant at Citizen Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Citizen Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Citizen Hotel?

No, pets and service animals are not allowed.

Citizen Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 54 out of 221 reviews
Rating 8 - Good. 77 out of 221 reviews
Rating 6 - Okay. 39 out of 221 reviews
Rating 4 - Poor. 30 out of 221 reviews
Rating 2 - Terrible. 21 out of 221 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

jaanam prem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Keshu

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Right on Juhu beach. Very helpful staff. No issues
Stayed 2 nights in Feb 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Natasha Aziz

Liked: Cleanliness
Disliked: Staff & service
The best thing about Citizen Hotel is its location—right by Juhu Beach, with easy access to transport and walks along the shore. The rooms are dated but very clean, with air conditioning and fans. However, the furniture feels old-school. Breakfast was overpriced with limited options, and the staff inside weren’t friendly or helpful—mostly indifferent and rarely smiled. On the other hand, the outside staff, including security, were lovely and always greeted guests warmly. The hotel wasn’t very accommodating, refusing to store bags and hesitating to reheat food since there are no microwaves in the rooms. Overall, decent for location but lacking in service and hospitality.
Stayed 5 nights in Feb 2025

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities
Honestly, the rooms and bathrooms have seen better days. However, and it’s a BIG however, I would definitely stay again. The restaurant, with it’s terrace overlooking the beach is really excellent. Skip the continental options, the Indian food is superb. Also, the staff, and especially the young folk serving in the restaurant are lovely: sweet and helpful. Breakfast, watching the waves roll in on Juhu beach, is a memorable experience.
Stayed 5 nights in Feb 2025

2/10 Terrible

Mohit

Stayed 1 night in Feb 2025

10/10 Excellent

Harinder

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Feb 2025

10/10 Excellent

Mahesh

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 4 nights in Jan 2025

6/10 Okay

Saraswat

Liked: Staff & service
Disliked: Property conditions & facilities
Average.
Stayed 2 nights in Feb 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
A reasonably priced hotel. Comfortable. Situated on the beach. Rooms a little small but perfectly sufficient. Staff very pleasant and helpful. Short easy walk to street food markets and ordinary restaurants.
Stayed 2 nights in Jan 2025

8/10 Good

Keyur

Liked: Cleanliness, staff & service, room comfort

Beautiful location by the beach

We had a short stay before our flight to Toronto. It is a great location by the beach, in a nice neighborhood. The room was nice and clean with all amenities. The staff was very courteous and helpful. No complaints at all.
Stayed 1 night in Jan 2025

6/10 Okay

Emma

Liked: Cleanliness
It was clean, but apart from the new 'patio' area, it's very dated. It is quiet for Mumbai.
Stayed 1 night in Jan 2025

10/10 Excellent

Kishore

Travelled with family
Perfect for a night stay
Stayed 1 night in Jan 2025

10/10 Excellent

Vanita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

PAYAL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are small, but cozy and clean. Right on the beach. Good for couples and or corporate guests.
Stayed 2 nights in Jan 2025

4/10 Poor

Ronald

Disliked: Staff & service, amenities
Rude and unhelpful front desk staff. Low ceilings. Noisy as hell. Construction site next door.
Stayed 2 nights in Jan 2025

2/10 Terrible

Fauzia

Stayed 3 nights in Jan 2025

6/10 Okay

Utpal Kumar

Stayed 3 nights in Dec 2024

4/10 Poor

Vikram

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room condition is very old and poor. need renovation and proper aircirculation . if window need protetction then put some jaali or gril after glass, so that we can have some fresh air. Very humid and AC were not controlling the temperature.
Stayed 2 nights in Dec 2024

6/10 Okay

Erin

Stayed 2 nights in Nov 2024

8/10 Good

Dhiraj

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024

8/10 Good

Shahid Hussain

Travelled with partner
Liked: Staff & service
Overall very good value. Very friendly staff
Stayed 2 nights in Nov 2024

8/10 Good

Manjima

Liked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Omkar

Stayed 1 night in Aug 2024

6/10 Okay

Maureen

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024