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ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai

5.0 star property
Luxury hotel with 5 restaurants and full-service spa

Photo gallery for ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai

5 restaurants, breakfast, lunch, dinner served; Indian cuisine
Executive lounge
Cocktail bar
Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, pool loungers
Premium bedding, memory-foam beds, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Housekeeping
  • Air conditioning
The current price is NZ$246
includes taxes & fees
12 May - 13 May

Explore the area

Map
Sahar, Andheri (E), Mumbai, Maharashtra, 400 099
  • MIDC Industrial Estate
    ‪4 min drive‬
  • Phoenix Market City Mall
    ‪5 min drive‬
  • Juhu Beach
    ‪21 min drive‬
  • Mumbai (BOM-Chhatrapati Shivaji Intl.)
    ‪16 min walk‬

Room options

View all photos for Executive Room, 1 Double Bed, Pool Access, Garden View

Premium bedding, memory-foam beds, minibar, in-room safe

Executive Room, 1 Double Bed, Pool Access, Garden View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 34.37 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 Double Bed, Tower

Premium bedding, memory-foam beds, minibar, in-room safe

Club Room, 1 Double Bed, Tower

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 39.7 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for DAY USE ROOM,8 AM- 8 PM, Lunch, Same day checkin- checkout

Premium bedding, memory-foam beds, minibar, in-room safe

DAY USE ROOM,8 AM- 8 PM, Lunch, Same day checkin- checkout

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Renovated in 2022
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View

Premium bedding, memory-foam beds, minibar, in-room safe

Executive Room, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 34.37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Double Bed

Premium bedding, memory-foam beds, minibar, in-room safe

Club Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 51.09 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom

Cocktail bar

Executive Suite, 1 Bedroom

Highlights

Separate dining area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • City view
  • 67 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Suite, 1 Bedroom

Highlights

Separate dining area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • City view
  • 86.0 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for House, 1 King Bed, City View

Premium bedding, memory-foam beds, minibar, in-room safe

House, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Mumbai

A luxury stay in Mumbai awaits you at ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai. Within a 30-minute stroll, you'll find Nehru Centre and Global Pagoda. Highlights at this hotel include 5 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and Ayurvedic treatments. The restaurant, The Peshwa Pavilion, is open for breakfast, lunch and dinner. Bombay High is the hotel's own cocktail bar. Enjoy the gym, sauna, kids' swimming pool and pool loungers. Business amenities include meeting rooms, a conference centre, and a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of free self parking. .With a stay at this 5-property class Mumbai hotel, you'll be 2.1 km (1.3 mi) from MIDC Industrial Estate and 2.5 km (1.6 mi) from Santacruz Electronic Export Processing Zone.

What's nearby

  • MIDC Industrial Estate - 4 min drive - 2.8 km
  • Phoenix Market City Mall - 5 min drive - 4.6 km
  • Powai Lake - 6 min drive - 6.6 km
  • U.S. Consulate General - 7 min drive - 7.0 km
  • Juhu Beach - 21 min drive - 6.8 km

Getting around

  • Gundavali Station - 4 min drive
  • Airport Road Station - 17 min walk
  • Chhatrapati Shivaji International Airport (BOM) - 4 min drive

Restaurants

  • ‪Shiv Sagar CSIA T2 - ‬8 min walk
  • ‪Executive Lounge At Hilton Mumbai - ‬2 min walk
  • ‪Peshawari - ‬1 min walk
  • ‪Burger King - ‬9 min walk
  • ‪Dumpukht - ‬7 min walk

About this property

ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai

Luxury hotel with 5 restaurants and full-service spa
ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai offers its guests a full-service spa, an outdoor pool, and a health club. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A children's pool, a sauna, and multilingual staff are also featured at the luxury ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai. Self parking is free. A complete renovation of ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai was completed in June 2022.

Smoking is allowed in designated areas at this 5-star Mumbai hotel.

  • 1 building
  • 380 guestrooms or units
  • 5 levels
  • 5 dining venues
  • Conference rooms
  • Built in 2001
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers for purchase
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai offers 380 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Each accommodation is individually furnished. Memory foam beds feature premium bedding. A pillow menu is available. 39-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a hydromassage showerhead, bathrobes, slippers and complimentary toiletries.

This Mumbai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Hindi

Similar properties

Exterior

JW Marriott Mumbai Sahar

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.6 out of 5, Wonderful, 960 reviews
The price is NZ$267
includes taxes & fees
9 May - 10 May
JW Marriott Mumbai Sahar

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bombay High
  • Dum Pukht
  • Peshawri
  • The Peshwa Pavilion
  • Yi Jing

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar near toilet
  • Lift (102 centimetre wide door)
  • Magnifying mirror
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (107 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - June 2022
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 39-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 2360.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2360.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Itc Maratha
Itc Maratha Hotel
Itc Maratha Hotel Mumbai
ITC Maratha Mumbai Luxury Collection Mumbai
Itc Mumbai
Itc Mumbai Maratha
Maratha Itc Mumbai
Maratha Mumbai
Mumbai Itc
Mumbai Itc Maratha
Grand Maratha
Itc Grand Maratha
Itc Hotel Grand Maratha Sheraton & Towers
Itc Maratha, Mumbai Hotel Mumbai (Bombay)
ITC Maratha Mumbai Hotel
ITC Maratha Luxury Collection
ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai Hotel
ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai Mumbai

Frequently asked questions

What is the cancellation policy at ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai?

ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai?

As of 8 May 2025, prices found for a 1-night stay for 2 adults at ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai on 12 May 2025 start from NZ$245.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai?

Yep, ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai has a free self car park.

Are there any beaches close to ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai?

The closest beach to ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai is Juhu Beach (4.9 km).

Is there a spa on site at ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai?

Yep, there is an onsite spa at ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai have a pool?

ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6:00 AM to 8:00 PM.

What luxury perks are available at ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai?

ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai features a full-service spa, a health club and an outdoor pool. All guestrooms come with hydromassage showerheads, memory foam beds and premium bedding.

What makes ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai a romantic place to stay?

A hot tub and couples spa treatments, as well as memory foam beds in the guestrooms, all help set the scene for a romantic weekend at ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai.

Is ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai is a hit with families.

Does ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai serve breakfast?

Yeah, brekkie is on offer daily.

Is there a free airport shuttle available at ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai?

No, ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai does not offer an airport shuttle service.

Is there a bar or restaurant at ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai?

No, pets and service animals are not allowed.

ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 388 out of 642 reviews
Rating 8 - Good. 136 out of 642 reviews
Rating 6 - Okay. 62 out of 642 reviews
Rating 4 - Poor. 31 out of 642 reviews
Rating 2 - Terrible. 25 out of 642 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

atacan, Ürgüp

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Ketana

Travelled with family
Disliked: Cleanliness, amenities
We enjoyed our stay last time, so we went back again. Room given to us was old, not fully cleaned & equipped. Breakfast was great, but service was so poor at the hotel. I may not go again!!
Stayed 1 night in Jan 2025

10/10 Excellent

Ryuhei

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort

My stay in ITC grand Maratha

The rooms need a serious upgrade. The TV and the remote are archaic the carpets are old and a weird odor. The door in shower stall did not shut properly as a result the floor was flooding The food is mediocre
Stayed 4 nights in Jan 2025

6/10 Okay

Tej

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Hilal

Stayed 2 nights in Dec 2024

8/10 Good

Madhumita

Travelled with family
Liked: Staff & service, room comfort

Not terrible, but ok

I stayed at Leela as well and that hotel was so much cleaner than this one. There were used vessels to be cleaned everywhere, lack of attention to detail, some rich wedding seemed to be the focus of everyone there.
Stayed 1 night in Jan 2025

10/10 Excellent

Durga

Stayed 2 nights in Dec 2024

10/10 Excellent

Francesco

Stayed 1 night in Dec 2024

10/10 Excellent

Jack

Travelled with family
Liked: Amenities
Clean, modern, close to the airport - the staff are some of the best ever, so attentive, friendly every single person you spoke to
Stayed 1 night in Dec 2024

10/10 Excellent

Malhar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay, proximity to the airport was very convenient. Staff was very helpful and professional.
Stayed 1 night in Dec 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was only for a few overnight hours as I was flying out the next day so I cannot really comment. It is obviously a top class hotel however, staff very polite etc. I did get a bit sick of being told different things could be added to my room bill. I felt this was being pushed on me. Also the cost of booking transport to the airport through the hotel was a joke. Cheaper to walk outside and hail a rickshaw, which i did.
Stayed 1 night in Dec 2024

10/10 Excellent

Justin

Stayed 3 nights in Dec 2024

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Ravi

Disliked: Property conditions & facilities
seemed like entire hotel is in construction, service needs improvrment
Stayed 1 night in Dec 2024

10/10 Excellent

Saksham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, an incredible stay. Possibly the best hotel experience we have had. The hotel staff is very accommodating and were able to assist with several requests we had. The rooms were spacious and comfortable. Very clean, comfortable beds. Breakfast spread was extensive and customizable.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Outdated, poor service

Not very good, quality of service not as expected at ITC. Bathroom floods every time one showers. Housekeeping didn’t refill the usable, had to ask every time. Club room window sill full of bird droppings - that’s all one can see as the view. Club lounge over full each day, so couldn’t get space.
Stayed 3 nights in Nov 2024

8/10 Good

parth

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good
Stayed 1 night in Nov 2024

10/10 Excellent

parth

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
Service was not so good. Have to wait long times to just check in. Room service was really slow but overall stay was good because of the property and rooms!!
Stayed 1 night in Nov 2024

6/10 Okay

Volkmar

Business traveller
Liked: Staff & service

Overpriced

ITC is close to the airport (5 min by car) and has great restaurants worth going to. However, the hotel needs renovation and is, compared to its current standard, overpriced.
Stayed 2 nights in Nov 2024

10/10 Excellent

Samira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located near the international airport. Hotel is beautifully decorated, clean. Staff are simply exceptional and go out of their way to make guests feel welcome. Will definitely return and highly recommend to other guests.
Stayed 1 night in Nov 2024

10/10 Excellent

Kaushal

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always one of my favourite hotels. Luxurious with amazing facilities. The staff here really make a difference and always go the extra mile. Special mention to Prakash from the pool area who was excellent throughout the stay. The food as well is stunning and Peshawari is a must try..
Stayed 4 nights in Oct 2024

10/10 Excellent

Sonia

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff service
Stayed 9 nights in Oct 2024

10/10 Excellent

muneesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ambience - swimming pool and main hall are majestic
Stayed 2 nights in Oct 2024

10/10 Excellent

Swati

Stayed 1 night in Oct 2024