Arcade Hotels in Munnar

The only good thing about this hotel is the location. The location was perfect however our stay was not great! The fan in the room was wobbly and shaking really bad even on speed 1 with a loud noise. When we shared our concern with the staff he came and he checked for himself and he giggled when we said that we are scared the fan will fall on us while sleeping. He said he will come back and never did, we never got a new room or didn’t even come back to fix the fan. The shower before we used it it was super slippery, looks like they never cleaned the previous oils that could have come from people getting massages done and it was slippery. There was also no floor Matt for after shower use which made the floors more slippery after being wet. The breakfast was good at this place however the service was extremely slow during breakfast.

It is a pretty average hotel and in many ways way below average. The location is good and the views are breathtaking but the hotel itself is poorly maintained and the staff seem to just go through motions.

Beautiful clean stay up in the hills. The staff were so attentive and kind and we had a very restful visit. They organised our transportation there and away and even planned sightseeing for us. We travelled for 3.5 weeks and this stay was an absolute highlight. Such a beautiful hidden gem