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Grupotel Alcudia Pins

Property class: 3.5

Photo gallery for Grupotel Alcudia Pins

A resort with a large pool surrounded by palm trees and sun loungers, overlooking the ocean.
A poolside area with green chairs and tables, a clear sky, and a building with balconies in the background.
A modern reception area with a blue mural, two potted plants, and a sign reading "BLUE Acadia Pines."
A beachfront hotel with multiple buildings, a sandy beach, and palm trees.
An aerial view of a coastal resort with multiple buildings, a sandy beach, and clear blue waters.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$187
includes taxes & fees
12 Oct - 13 Oct

Explore the area

View map
Carre Canyes, s/n, Platja de Muro, Muro, Mallorca, 07458
  • Place, Playa de Muro
    ‪2 min walk‬
  • Place, Es Comú
    ‪14 min walk‬
  • Place, Alcúdia Beach
    ‪6 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪44 min drive‬

Room options

View all photos for Apartment, 1 Bedroom, Balcony (Family)

A hotel room with a bed, two armchairs, a small table, a kitchenette, and a nightstand with a lamp.

Apartment, 1 Bedroom, Balcony (Family)

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Double Room, Balcony (Family)

A hotel room with a large bed, a patterned throw blanket, a hat on the bed, a desk with a chair, and a balcony with a view of trees and buildings.

Family Double Room, Balcony (Family)

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony, Pool View (Family)

A hotel room with a bed, two armchairs, a small table, a kitchenette, and a nightstand with a lamp.

Apartment, 1 Bedroom, Balcony, Pool View (Family)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony, Partial Sea View (Family)

A hotel room with a bed, two armchairs, a small table, a kitchenette, and a nightstand with a lamp.

Apartment, 1 Bedroom, Balcony, Partial Sea View (Family)

  • Partial sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Balcony (3 Adults + Children)

A hotel room with a bed, two armchairs, a small table, a kitchenette, and a nightstand with a lamp.

Apartment, 2 Bedrooms, Balcony (3 Adults + Children)

8.8 out of 10
Excellent
(3 reviews)
  • 46 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony, Partial Sea View

A hotel room with a bed, two armchairs, a small table, a kitchenette, and a nightstand with a lamp.

Apartment, 1 Bedroom, Balcony, Partial Sea View

  • Partial sea view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony

A hotel room with a large bed, a patterned throw blanket, a hat on the bed, a desk with a chair, and a balcony with a view of trees and buildings.

Apartment, 1 Bedroom, Balcony

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony, Pool View

A hotel room with a bed, two armchairs, a small table, a kitchenette, and a nightstand with a lamp.

Apartment, 1 Bedroom, Balcony, Pool View

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Balcony

A hotel room with a bed, two armchairs, a small table, a kitchenette, and a nightstand with a lamp.

Apartment, 2 Bedrooms, Balcony

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Family Double Room, Balcony

A hotel room with a large bed, a patterned throw blanket, a hat on the bed, a desk with a chair, and a balcony with a view of trees and buildings.

Family Double Room, Balcony

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Balcony (2 Adults + Children)

A hotel room with a bed, two armchairs, a small table, a kitchenette, and a nightstand with a lamp.

Apartment, 2 Bedrooms, Balcony (2 Adults + Children)

  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Balcony (4 Adults + Children)

A hotel room with a bed, two armchairs, a small table, a kitchenette, and a nightstand with a lamp.

Apartment, 2 Bedrooms, Balcony (4 Adults + Children)

  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Balcony (5 Adults + 1 Child)

A hotel room with a sofa, a bed, a balcony with a view of greenery and a pool, and a table with a chair.

Apartment, 2 Bedrooms, Balcony (5 Adults + 1 Child)

  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds and 1 Double Sofa Bed

About the area

Muro

A family-friendly stay in Muro awaits you at Grupotel Alcudia Pins. Within just a 10-minute stroll, you'll find Playa de Muro and Es Comú. Highlights at this beachfront hotel include 5 restaurants, 2 outdoor swimming pools and 2 poolside bars. .The buffet restaurant, Green & Grill, serves international cuisine and is open for breakfast, brunch, lunch and dinner. With 3 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the beach and enjoy the on-site gym, kids' swimming pool and waterslide. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Within a 15-minute drive of this 3.5-property class Muro hotel, attractions include Alcúdia Port and Alcúdia Beach.

What's nearby

  • Playa de Muro - 2 min walk - 0.2 km
  • Es Comú - 14 min walk - 1.2 km
  • Alcúdia Beach - 6 min drive - 5.6 km
  • Alcúdia Port - 8 min drive - 8.1 km
  • Pollensa Port - 19 min drive - 19.3 km

Getting around

  • Muro Station - 19 min drive
  • Palma de Mallorca (PMI) - 54 min drive

Restaurants

  • ‪Numa Beach - ‬4 min drive
  • ‪Gelats Artesa Valls - ‬3 min drive
  • ‪Beach Bar Eden Playa - ‬6 min walk
  • ‪Picco - ‬4 min drive
  • ‪Can Pescador - ‬4 min drive

About this property

Grupotel Alcudia Pins

Some rates at Grupotel Alcudia Pins are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Grupotel Alcudia Pins offers its guests 2 outdoor swimming pools, a waterslide, a fitness centre, and a children's pool. There are 5 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Grupotel Alcudia Pins. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Muro hotel.

  • 598 guestrooms or units
  • 5 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Computer for guest use
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Locker space
Grupotel Alcudia Pins offers 598 air-conditioned accommodations with a safe and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided once per stay.

Similar properties

A wooden boardwalk leading to a beach with people sunbathing and swimming.
Grupotel Alcudia Suite
Muro
  • Pool
  • All-inclusive available
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 79 reviews
The price is NZ$155
includes taxes & fees
20 Oct - 21 Oct
Grupotel Alcudia Suite

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 to 14 for adults and EUR 7 to 7 for children
  • 2 poolside bars
  • 3 bars/lounges
  • 5 restaurants
  • Snack bar/deli

Restaurants on site

  • Green & Grill
  • La Bambola
  • Taverna
  • The Garden BBQ

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Gym
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 29-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 60.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14.00 to 14.00 for adults and EUR 7.00 to 7.00 for children
  • Late check-out fee: EUR 60.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

Property Registration Number H-PM2637

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

TUI FAMILY LIFE Alcudia Pins Hotel Muro
TUI FAMILY LIFE Alcudia Pins Hotel
TUI FAMILY LIFE Alcudia Pins Muro
TUI FAMILY LIFE Alcudia Pins
TUI FAMILY LIFE Alcua Pins Mu
TUI BLUE Alcudia Pins
Grupotel Alcudia Pins Muro
Grupotel Alcudia Pins Hotel
TUI FAMILY LIFE Alcudia Pins
Grupotel Alcudia Pins Hotel Muro

Frequently asked questions

What is the cancellation policy at Grupotel Alcudia Pins?

Grupotel Alcudia Pins offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grupotel Alcudia Pins?

As of 25 Sept 2026, prices found for a 1-night stay for 2 adults at Grupotel Alcudia Pins on 12 Oct 2026 start from NZ$187, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grupotel Alcudia Pins?

Yep, Grupotel Alcudia Pins has a free self car park.

Are there any beaches close to Grupotel Alcudia Pins?

Yep, Grupotel Alcudia Pins is a short 6-minute walk from Playa de Muro.

Does Grupotel Alcudia Pins have a pool?

Grupotel Alcudia Pins has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 10:00 AM to 6:00 PM.

Does Grupotel Alcudia Pins have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Grupotel Alcudia Pins?

Grupotel Alcudia Pins features 2 poolside bars, 2 outdoor pools and 5 restaurants.

Is Grupotel Alcudia Pins family-friendly?

You bet! With amenities such as a children's pool, children's meals and a playground, it's no surprise that Grupotel Alcudia Pins is a hit with families.

Does Grupotel Alcudia Pins serve breakfast?

Yep, buffet brekkie is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Grupotel Alcudia Pins?

No, Grupotel Alcudia Pins does not offer an airport shuttle service.

Is there a bar or restaurant at Grupotel Alcudia Pins?

Relax with a coldie at the 2 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Grupotel Alcudia Pins?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Grupotel Alcudia Pins?

No, pets are not allowed.

Grupotel Alcudia Pins Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 72 out of 208 reviews
Rating 8 - Good. 69 out of 208 reviews
Rating 6 - Okay. 39 out of 208 reviews
Rating 4 - Poor. 13 out of 208 reviews
Rating 2 - Terrible. 15 out of 208 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very family oriented of all ages, overall very satisfied with my stay.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s specially great for familles, with many swimming pools options plus the beach and the soccer/football field and the playground plus many more kids activities. My boys loved it so much that they didn’t want to go anywhere with us around the island! Clear rooms and amenities, nice and helpful staff.
Stayed 5 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The location is great and next to the beach. The breakfast is very nice, however the juices that offered aren’t the best. Lastly the hotel is a bit outdated and renovations would be highly recommended. Having said that it’s a nice hotel.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great food options, fun activities for kids, nice pools and beach. Loved everything bit of our holiday and would definitely visit again!
Stayed 5 nights in Jul 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The room and building smelled of mildew. We canceled our reservation.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great holiday

Had a week here it’s lovely , great location friendly staff. Food was great beach is lovely, we were not disappointed
Stayed 5 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was amazing. Staff were great and friendly.
Stayed 7 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ideal for families, it was packed during the holidays and we still always managed to find a sunbed. Parking was tricky, but this was during the summer holidays, it might be easier other times in the year. Food and all inclusive is priced great and it's not bad but it's not great.
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this hotel! It’s really family oriented and they go above and beyond to make you feel comfortable. Lots of activity for kids, lots of options for food in the hotel and also around the property. There is also a grocery shopping right outside the hotel, very convenient. Overall we had a great experience.
Stayed 3 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
We enjoyed our holiday here. Pros: locatoon next to beautiful beach, pretty good buffet food, very friendly staff, great kids entertainment Cons: pool could do with a decent clean as we got ill from it on our first day, not really any entertainment for adults, would prefer a location that is closer to more shops/town centre as this is a bus ride from somewhere like that
Stayed 7 nights in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was great and really near. Evening shows good. Rooms were quite noisy
Stayed 7 nights in Jun 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super dirty, the bathroom smell bad, outdated... the food in the restaurant was awful, every day I drive to locals coffee shops for a nice coffee.....
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. So cheap for what they offer. Just 30meters from the beach and ocean..it can be a bit windy in this location but worth the proximity. We didn’t do the all inclusive so didn’t try the restaurants but there were food options very close. This is high traffic of kids, but it’s not loud at night as it all shuts down at good time. Would definitely stay here again.
Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Amenities
If you are looking for a cheep place for a family or small group then this would be a great place. I booked the hotel as it gave the impression that there was secure parking on site yet when we arrived we discovered that it was just on street parking. The room was a good size but had a stake damp smell. Luckily it was cool enough to have the windows open over night.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room was really nice but the Air Con wasn’t very effective. Only a very short walk to the beach. Staff all very helpful and friendly. We were room only but bought food from the hotel facilities - mainly the Crispy Corner. Food was only OK. Shop was very convenient and overall the hotel had everything you could need for a good holiday. We enjoyed it and would most likely stay there again.
Stayed 7 nights in Jun 2024
Verified review

6/10 Okay

Liked: Staff & service, room comfort

If you don’t have children, the hotel is not for y

If you don’t have children, the hotel is not for you. This area is full of children and not much else. Quite old building and facilities. Simple furnishings. Friendly staff.
Stayed 3 nights in Jul 2022
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service
Made skipped our room cleaning. Very noisy room facing the back of the kitchen. Wifi did not reach our room.
Stayed 2 nights in Sep 2023
Verified review

6/10 Okay

We found out that it was not our hotel. Around the pool it's so full with sun beds that you can barely can walk trough them. Reserve sun beds is forbidden but it happens al lot. Personal from the hotel is doing nothing about it. Also around the pool it's very noisy. The room cleaning is not so good. They forgot our room a few times. The room we had was on the opposite site of a neighboring hotel (H boulding) whit a ventilation system that was really loud 24/7 hours a day. So on the balcony that was really disturbing to hear that all day. Restaurants we din't use so no opinion about them.
Stayed 12 nights in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is next to the beach, good for families with young kids. But it was extremely crowded so it was difficult to enjoy the pool area or even the beach view. Buffet was varied for breakfast and plentiful.
Stayed 6 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our room was located in a separate building outside the main facilities and reception area, which I didn’t particularly like. The room itself felt poorly renovated, with the bathroom not renovated at all, and overall the refurbishment seemed partial and not well executed. The communal areas also appeared quite tired and were not renovated, although they were generally clean. The kids’ pool was nice, but it could get very busy at times. Overall, it was a pleasant experience, but the food in the hotel’s bars and restaurants could be much better, especially considering the pricing. My experience was generally positive, but compared to similar facilities I’ve stayed at in Spain, this would rank towards the lower end of the list.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Var jättebra och fint och rekommenderat starkt
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bra om man har barn. En bit att åka till det mesta men går ändå ganska fort på den lilla ön.
Stayed 7 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
- Sehr alte Zimmer und es stinkt nach Schimmel. Die Küche stinkt vorallem ganz fürchterlich. - Schwimmbadbereich erst ab 10 Uhr offen eigentlich- denn um 7:00 gab es bereits keine Liegen mehr! Alles wird vorreserviert und das Personal kümmert sich nicht drum! - Wechsel der Strand/Pool-Tücher nur an zwei Tagen kostenlos, ansonsten muss man immer 1 Euro pro Tuch bezahlen! -Zimmerservice wirklich schwach ! An zwei Tagen kommt niemand! -Wir haben und wegen des schimmligen Geruchs beschwert ( waren mit zwei Kindern dort!) es wurde kein alternatives Zimmer angeboten, lediglich gesagt dass am nächsten Tag jemand kommt zum Saubermachen - natürlich kam niemand! Nie mehr wieder! Die guten Bewertungen stammen wohl von Engländern die Null Ansprüche haben, ansosten kann ich mir das nicht erklären!
Stayed 6 nights in May 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities
Hotellilla paljon aktiviteetteja. Ranta melko täynnä ihmisiä ja altaalla myös saa olla ajoissa jos haluaa itsellensä paikan. Lähistöllä huonosti ruokapaikkoja heille jotka eivät käytä all inclusive palveluita. Osa alueen ruokapaikoista auki tiettyyn aikaan vaan all inclusive asiakkaille. Alueen oma supermarket/supermarketit hävyttömän kallis. Hotellin siivouspalveluissa parantamisen varaa, yöllä ei siivoojia ollenkaan paikalla ja 6h saimme aamulla odottaa huonesiivousta vatsatautisen lapsen kanssa vaikka asiasta puhuttu respan kanssa kolmesti. Aamupala kattava, tarjolla mielestäni ehkä jopa liikaa asioita valtavassa ruokalassa ja asioita sai hakea joka nurkkauksesta. Auto meidän tapauksessa oli aika välttämätön jos halua nähdä asioita hotellialueen ulkopuolellakin
Stayed 7 nights in May 2026