See all properties
Save

City Seasons Hotel Muscat

4.0 star property
Art Deco hotel connected to a shopping centre in Muscat with 2 restaurants

Photo gallery for City Seasons Hotel Muscat

Enjoy a refreshing swim with a city view from our rooftop pool, surrounded by lounge chairs and a hot tub under a shaded canopy.
Kitchen features stainless steel appliances, a refrigerator, microwave, and dishwasher, along with a wooden door and window above the sink.
Relax in a serene space with a comfortable bed, separate bathroom, and cozy seating area.
Welcome to our reception area, featuring a central desk with potted plants and a light-colored floor with a distinctive pattern.
Located in the heart of the city, the City Seasons Hotel offers a sleek, modern design with a mix of glass and solid elements.

Popular amenities

  • Hot tub
  • Pool
  • Spa
  • Gym
  • Room service
The current price is NZ$108
includes taxes & fees
31 Aug - 1 Sept

Explore the area

Map
Al Khuwair City Center, Al Sultan Qaboos Street, Muscat, 762
  • Muscat Grand Mall
    ‪18 min walk‬
  • Oman Avenues Mall
    ‪19 min walk‬
  • Sultan Qaboos Grand Mosque
    ‪5 min drive‬
  • Muscat (MCT-Muscat Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 2 Bedrooms (Seasons)

Suite, 2 Bedrooms (Seasons)

Suite, 2 Bedrooms (Seasons)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 210 sq m
  • Sea view
  • Sleeps 7
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 2 Bedrooms (Diplomatic)

Suite, 2 Bedrooms (Diplomatic)

Suite, 2 Bedrooms (Diplomatic)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 78 sq m
  • City view
  • Sleeps 7
  • 1 King Bed and 2 Single Beds

View all photos for Executive Apartment, 1 Bedroom, City View

Executive Apartment, 1 Bedroom, City View

Executive Apartment, 1 Bedroom, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
  • 112 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite

Family Suite | Living area

Family Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 120 sq m
  • Sleeps 5
  • 2 King Beds, 2 Single Beds and 1 Single Futon

View all photos for Family Room, 2 Bedrooms, City View

Family Room, 2 Bedrooms, City View

Family Room, 2 Bedrooms, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Blackout curtains
Egyptian cotton bed sheets
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Blackout curtains
  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Down duvet
Premium bedding
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
  • 31 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Superior Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Blackout curtains
Egyptian cotton bed sheets
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

You may also like

Ad
Relax by the serene pool surrounded by palm trees and lounge chairs.

Sheraton Oman Hotel

Ruwi
  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.5 out of 5, Wonderful, 440 reviews
The price is NZ$138
includes taxes & fees
9 Aug - 10 Aug
Sheraton Oman Hotel

About the area

Muscat

City Seasons Hotel Muscat places you in the heart of Muscat, connected to a shopping centre and 0.6 km (0.4 mi) from Oman Natural History Museum. Highlights at this Art Deco hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, Swedish massages and body wraps along with aromatherapy and reflexology. The buffet restaurant, SEASONS RESTAURANT, serves Asian cuisine and is open for breakfast, brunch, lunch and dinner. Enjoy the gym, Turkish bath/hammam, Hot tub and sauna. 2497 square feet (232 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 4-property class Al Khuwair hotel include Muscat Grand Mall and Oman Avenues Mall.

What's nearby

  • Muscat Grand Mall - 18 min walk - 1.5 km
  • Oman Avenues Mall - 19 min walk - 1.7 km
  • Sultan Qaboos Grand Mosque - 5 min drive - 5.0 km
  • Royal Opera House Muscat - 5 min drive - 6.7 km
  • Qurum Beach - 7 min drive - 8.7 km

Getting around

  • Muscat (MCT-Muscat Intl.) - 12 min drive

Restaurants

  • ‪Muscat Bakery (Falafel Corner) - ‬2 min walk
  • ‪KFC - ‬5 min walk
  • ‪Laguna - ‬7 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪مطعم المجبوس الكويتي - ‬5 min walk

About this property

City Seasons Hotel Muscat

Art Deco hotel connected to a shopping centre in Muscat with 2 restaurants
City Seasons Hotel Muscat offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2497 square feet (232 square metres) and includes a conference centre. A children's pool, a hot tub, and a sauna are also featured at the business-friendly City Seasons Hotel Muscat. An airport shuttle (available on request) is available for a fee. Self parking and valet parking are free.

This 4-star Muscat hotel is smoke free.

  • 1 building
  • 269 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Conference rooms
  • 2497 sq ft of conference space
  • 232 sq. m of conference space
  • Built in 2011
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
City Seasons Hotel Muscat offers 269 accommodations with iPod docking stations and DVD players. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 39-inch LCD televisions come with satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

This Muscat hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Arabic, English, Filipino, French, German, Hindi, Italian, Spanish, Swahili, Urdu

Similar properties

Enjoy breathtaking views of the city and sea from our rooftop pool, surrounded by comfortable lounge chairs and lush greenery.

Royal Tulip Muscat

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.6 out of 5, Wonderful, 203 reviews
The price is NZ$106
includes taxes & fees
14 Aug - 15 Aug
Royal Tulip Muscat

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Return airport shuttle (surcharge) from 9 AM to 6 PM on request
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: OMR 9 for adults and OMR 4.50 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • AL MAJLIS
  • SEASONS RESTAURANT

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • DVD player
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2,497 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (81 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 39-inch LCD TV with cable/satellite channels
  • DVD player
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: 50 per cent of room rate
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for OMR 10.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately OMR 9 for adults and from OMR 4.5 for children
  • Airport shuttle fee: OMR 15 per vehicle (one-way, maximum occupancy 2)
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Rollaway bed fee: OMR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property Registration Number 1097925

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at City Seasons Hotel Muscat.

Property is also known as

City Seasons
City Seasons Hotel
City Seasons Hotel Muscat
City Seasons Muscat
Muscat City Seasons
Muscat City Seasons Hotel
City Seasons Muscat Muscat
City Seasons Hotel Muscat Hotel
City Seasons Hotel Muscat Muscat
City Seasons Hotel Muscat Hotel Muscat

Frequently asked questions

What is the cancellation policy at City Seasons Hotel Muscat?

City Seasons Hotel Muscat offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at City Seasons Hotel Muscat?

As of 1 Aug 2025, prices found for a 1-night stay for 2 adults at City Seasons Hotel Muscat on 31 Aug 2025 start from NZ$107.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at City Seasons Hotel Muscat?

Yep, City Seasons Hotel Muscat has a free self car park and free valet parking.

Are there any beaches close to City Seasons Hotel Muscat?

The closest beach to City Seasons Hotel Muscat is Qurum Beach (6.5 km).

Is there a spa on site at City Seasons Hotel Muscat?

Yep, there is an onsite spa at City Seasons Hotel Muscat. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and body treatments, as well as Thai massages.

Does City Seasons Hotel Muscat have a pool?

City Seasons Hotel Muscat has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at City Seasons Hotel Muscat?

City Seasons Hotel Muscat features a full-service spa, a health club and an outdoor pool. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes City Seasons Hotel Muscat a romantic place to stay?

1 hot tub and 24-hour room service, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at City Seasons Hotel Muscat.

Are there hot tubs in the rooms at City Seasons Hotel Muscat?

No, but there are deep-soaking baths in the guestrooms.

Does City Seasons Hotel Muscat serve breakfast?

Sure does, buffet brekkie is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at City Seasons Hotel Muscat?

No, but there's an airport shuttle that runs from 9 AM - 6 PM on request for a fee.

Is there a bar or restaurant at City Seasons Hotel Muscat?

Yep, you can grab a meal at City Seasons Hotel Muscat's onsite restaurant that serves Asian cuisine.

What time are check-in & check-out at City Seasons Hotel Muscat?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at City Seasons Hotel Muscat?

No, pets are not allowed.

City Seasons Hotel Muscat Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 65 out of 157 reviews
Rating 8 - Good. 60 out of 157 reviews
Rating 6 - Okay. 21 out of 157 reviews
Rating 4 - Poor. 8 out of 157 reviews
Rating 2 - Terrible. 3 out of 157 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Zaino, Palm Springs

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
overall, as average hotel to me, this is not 405 star hotel and breakfast is very mediocre. It’s OK place to stay for sure it’s not luxurious.
Stayed 12 nights in Mar 2025

6/10 Okay

Jamil

Business traveller
Liked: Cleanliness
Stayed 6 nights in Apr 2025

10/10 Excellent

Reza

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
front desk staff are amazing and friendly
Stayed 6 nights in Mar 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. My room was extremely comfortable and well tended by the cleaners. Breakfast was ok. However, the WiFi was awful and for that reason I cannot currently recommend this property. If the wifi situation is addressed by management, this property would be an acceptable choice.

10/10 Excellent

York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant 9-night stay at City Seasons, which I recommend for its location right next to a hypermart and near many dinning options. If you're going to Muscat, this is the area you want to stay in. The breakfast buffet had plenty of choices, and the staff was nice.
Stayed 9 nights in Feb 2025

10/10 Excellent

Maryna

Travelled with family

Muscat family holidays

We were staying in the 2 bedroom flat, it was very convenient, used washing machine, big fridge and cooker. Swimming pool is warmed and there is a hot water jacuzzi on the roof as well. Many food points and supermarket in the hotel itself. Good location overall.
City view from the roof
Stayed 7 nights in Feb 2025

10/10 Excellent

Abed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

JULIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value mid range hotel

Good value mid range hotel. Spacious apartment that was well equipped. Lots of places to eat nearby. Breakfast was very good.
Stayed 4 nights in Jan 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Muscat

Everything was excellent!
Stayed 2 nights in Dec 2024

8/10 Good

Landon

Business traveller
Liked: Cleanliness, staff & service, amenities
Nothing overly great about this place, but it is fantastic value for the 1 bedroom apartments. My unit had some maintenance issues but when I called the front desk they were immediately resolved. Including a new washing machine and hot water tank. Very friendly and professional staff and a well equipped kitchen. Clean, comfortable, has AC and heat. I booked it again next week.
Stayed 14 nights in Nov 2024

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay, nice large comfortable room. Pool was nice. Breakfast was very good. Parking was convenient. Definitely recommend.
Stayed 5 nights in Oct 2024

10/10 Excellent

Hoda

Stayed 1 night in Aug 2024

10/10 Excellent

Mohammed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The family suite was wonderful; just we had some issues with the vanities sinks not removing water easily and we have contacted the staff to fix I will book again there when I get the chance
Stayed 1 night in Jul 2024

10/10 Excellent

Hoda

Liked: Amenities
Very nice hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Hoda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jun 2024

10/10 Excellent

MOHAMED

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Booked for 3 days business, every need catered for. Staff efficient and friendly and area quiet, food was nice also and has all the facilities I needed
Stayed 3 nights in Jun 2024

10/10 Excellent

Hoda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Hoda

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel for business stay
Stayed 1 night in Jun 2024

10/10 Excellent

Hanifa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Charles, Pueblo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Sameer, Jeddah

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has nothing special. All the services I need are available. However, the manager was very kind and extended check-out from the hotel until 6 o’clock in the evening. This is can not find in any hotel.
Stayed 9 nights in Oct 2023

8/10 Good

Syed Mudassir

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service
Overall, a nice place. The staff is exceptionally friendly and the food served at the hotel I thought was very good. I can’t speak for all rooms but the one I was staying in did have to stains on the carpet, but isn’t rally that big of a deal. The room overlooked the courtyard below with a restaurant and shops and it was quite loud on the weekend until after 11 PM. Only other issue was the hot water in the shower would cool and lose pressure and then pressure would increase and the water temp would heat up almost too hot.
Stayed 1 night in May 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Disappointing

It was ok. The window seals were damaged and therefore it was very noisy especially where you are located on the (busy) street side. The carpet was dirty. Towels were missing, reception did not provide them even after calling them, and the WiFi is limited to only a few devices so if you have a laptop, personal phone, private phone, you will be in trouble. Reception was rude and did not want to open access to more devices, I had to argue for a long time with them to get WiFi on my other devices. For a 4* hotel it is not appropriate to "beg" for WiFi.
Stayed 3 nights in May 2023