Independent - accommodation in Muscat

Lovely experience from the check in to the check out. Food was of highest standard, Service was outstanding. Gym was very clean and well maintained. House keeping was unbelievably efficient. Beach was an extension to the pool area. Line between adult only and family areas did sometimes get blurred which the hotel were on top of most of the time. Intending to return for sure.

This is not my first stay at W Muscat, and my previous experiences have generally been very positive. However, during this visit, the room service response time was noticeably slow, and in some instances, calls were not answered at all. The staff are usually exceptionally friendly, welcoming, and warm, which has always been one of the hotel’s strongest qualities. Unfortunately, this visit felt noticeably different in that regard. That said, the quality of the food remained very good, and the overall experience was still enjoyable.

Usually the check in time at 3 pm , I arrived to hotel at 9:30 am . I spoke with front end person and I explained to him I arrived too early from long trip . my room was not ready but the person in front end offer me temporary room until my room ready . . staff in the hotel very helpful , working too hard