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Shoreline Inn & Conference Center, an Ascend Collection Hotel

3.0 star property
Victorian hotel with 2 restaurants and 2 hot tubs

Photo gallery for Shoreline Inn & Conference Center, an Ascend Collection Hotel

2 restaurants, breakfast served
Property entrance
Exterior
2 restaurants, breakfast served
Indoor pool, seasonal outdoor pool, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Kitchen
  • Pool
  • Room service
  • 24/7 front desk
The current price is NZ$236
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
750 Terrace Point Blvd, Muskegon, MI, 49440
  • Place, VanDyk Mortgage Convention Center
    ‪6 min walk‬
  • Place, Frauenthal Center for the Performing Arts
    ‪6 min walk‬
  • Place, Lake Express Ferry Terminal
    ‪7 min drive‬
  • Airport, Muskegon, MI (MKG-Muskegon County)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(59 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(62 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds Smoking policy Non-smoking

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, Multiple Beds Smoking policy Non-smoking

8.4 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 37 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(12 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 37 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Suite, 1 King Bed, Non Smoking (Upgrade)

Suite, 1 King Bed, Non Smoking (Upgrade)

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Muskegon

At Shoreline Inn & Conference Center, an Ascend Collection Hotel you'll be within just a 10-minute stroll of VanDyk Mortgage Convention Center and Frauenthal Center for the Performing Arts. Highlights at this Victorian hotel include 2 restaurants, 2 bars/lounges and an indoor swimming pool. .The restaurant, The Lake House Waterfront, is open for dinner. Enjoy access to 2 hot tubs along with a marina and a gym. 5000 square feet (465 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a seasonal outdoor swimming pool and a coffee shop/cafe. There's also the convenience of free self parking. .Places within a 15-minute walk of this 3-property class Muskegon hotel include Muskegon Museum of Art and Hackley and Hume Historic Site.

What's nearby

  • VanDyk Mortgage Convention Center - 6 min walk - 0.6 km
  • Frauenthal Center for the Performing Arts - 6 min walk - 0.6 km
  • Hackley and Hume Historic Site - 13 min walk - 1.1 km
  • Lake Express Ferry Terminal - 7 min drive - 4.6 km
  • Pere Marquette Park Beach - 11 min drive - 8.6 km

Getting around

  • Gerald R. Ford International Airport (GRR) - 60 min drive

Restaurants

  • ‪Liquid Assets - ‬13 min walk
  • ‪Unruly Brewing Company - ‬9 min walk
  • ‪Legends - ‬9 min walk
  • ‪Mike's Inn - ‬11 min walk
  • ‪Burger King - ‬19 min walk

About this property

Shoreline Inn & Conference Center, an Ascend Collection Hotel

Victorian hotel with 2 restaurants and 2 hot tubs
Shoreline Inn & Conference Center, an Ascend Collection Hotel offers its guests a marina, 2 hot tubs, an indoor pool, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 5000 square feet (465 square metres) and includes a conference centre. A seasonal outdoor pool, a library, and barbecue grills are also featured at the business-friendly Shoreline Inn & Conference Center, an Ascend Collection Hotel. Self parking is free.

This Victorian Muskegon hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 2 bars or lounges
  • 5000 sq ft of conference space
  • 465 sq. m of conference space
  • Built in 2001
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Games room or arcade
  • Library
  • Corner/local shop
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
Shoreline Inn & Conference Center, an Ascend Collection Hotel offers 140 accommodations with coffee/tea makers and a hairdryer. 27-inch flat-screen televisions come with premium satellite channels. Accommodation at this 3-star hotel has kitchenettes with microwaves. Bathrooms include baths or showers and complimentary toiletries.

This Muskegon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Delta Hotels by Marriott Muskegon Convention Center
  • Pool
  • Parking included
  • Free WiFi
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4.4 out of 5, Excellent, 622 reviews
The price is NZ$257
includes taxes & fees
14 Nov - 15 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • The Lake Effect Bistro
  • The Lake Effect Bistro
  • The Lake House Waterfront

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Gym
  • Indoor pool
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (5,000 square foot of space)

Outdoors

  • Barbecue grill
  • Dock
  • Marina
  • On the bay
  • On the boardwalk/promenade
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the winter:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 6:00 AM to 11:00 PM
  • Children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Shoreline Hotel
Shoreline Inn Conference C Ascend Hotel Collection
Shoreline Inn Conference Center Ascend Hotel Collection
Shoreline Inn Conference Center an Ascend Collection Hotel
Shoreline Inn & Conference Center, Ascend Hotel Collection Hotel

Frequently asked questions

What is the cancellation policy at Shoreline Inn & Conference Center, an Ascend Collection Hotel?

Shoreline Inn & Conference Center, an Ascend Collection Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shoreline Inn & Conference Center, an Ascend Collection Hotel?

As of 6 Nov 2025, prices found for a 1-night stay for 2 adults at Shoreline Inn & Conference Center, an Ascend Collection Hotel on 23 Nov 2025 start from NZ$235.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shoreline Inn & Conference Center, an Ascend Collection Hotel?

Yep, Shoreline Inn & Conference Center, an Ascend Collection Hotel has a free self car park.

Are there any beaches close to Shoreline Inn & Conference Center, an Ascend Collection Hotel?

The closest beach to Shoreline Inn & Conference Center, an Ascend Collection Hotel is Muskegon Beach (6.6 km).

Does Shoreline Inn & Conference Center, an Ascend Collection Hotel have a pool?

Shoreline Inn & Conference Center, an Ascend Collection Hotel has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 11:00 PM (Seasonal outdoor pool open from May to September).

What luxury perks are available at Shoreline Inn & Conference Center, an Ascend Collection Hotel?

Shoreline Inn & Conference Center, an Ascend Collection Hotel features 2 hot tubs, an indoor pool and 2 restaurants.

Is Shoreline Inn & Conference Center, an Ascend Collection Hotel family-friendly?

You bet! With amenities such as children's meals and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Shoreline Inn & Conference Center, an Ascend Collection Hotel is a hit with families.

Is there a free airport shuttle available at Shoreline Inn & Conference Center, an Ascend Collection Hotel?

No, Shoreline Inn & Conference Center, an Ascend Collection Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Shoreline Inn & Conference Center, an Ascend Collection Hotel?

Yep, Shoreline Inn & Conference Center, an Ascend Collection Hotel has 2 restaurants.

What time are check-in & check-out at Shoreline Inn & Conference Center, an Ascend Collection Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Shoreline Inn & Conference Center, an Ascend Collection Hotel?

No, only service animals are allowed.

Shoreline Inn & Conference Center, an Ascend Collection Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 635 out of 1002 reviews
Rating 8 - Good. 214 out of 1002 reviews
Rating 6 - Okay. 93 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing service!

Marcus and Demarcus were amazing - they moved our room away from the elevators upon request and without question, and were extremely kind and helpful! The bistro and restaurant are awesome - love the hours for the bistro, too! Ice cream in the gift shop is the best! Beautiful views, lovely decor, and all you could ask for in one location!
Stayed 2 nights in Aug 2025

4/10 Poor

Jordan

Liked: Staff & service
The views were beautiful however, our room was super hot, even with the “ac” going. I felt the rooms were very outdated for the nightly price, and the floor in our room was filthy. The staff were great though and the rest of the hotel looked rather clean as well.
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Stayed 1 night in Jul 2025

10/10 Excellent

Tamera

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here. The only thing is there is not much to do (walking) in the area. The downtown shopping was really minimal. We booked this property because it was within walking distance to the downtown. But again there was not much there. The grounds around the hotel is nice and they had a nice restaurant on the grounds (Lake House). The room was small but had everything we needed and was clean.
Stayed 1 night in Aug 2025

10/10 Excellent

CHARLES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice place
Stayed 1 night in Jul 2025

6/10 Okay

Ellen, Alva

The food at the restaurant was wonderful. The service was abominable. We waited at least 15 minutes for a server, then a half hour for our drinks. Our food was served and was cold before the wine was served. Our hotel room was fine, but a little dirty. (Hairs and spiders in the bathroom.) For the price, this was not an ideal experience.
Stayed 1 night in Jul 2025

8/10 Good

Tim

Travelled with family
Room was great. Super quiet. Comfortable bed. Awesome location. Could have been a bit cleaner- please clean behind and beneath furniture. Overall would still recommend and will visit again.
Stayed 2 nights in Jul 2025

10/10 Excellent

MILDREN

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay close to downtown.
Stayed 2 nights in Jul 2025

8/10 Good

ORLANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice no free breakfast for the price
Stayed 2 nights in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property.
Stayed 2 nights in Jul 2025

8/10 Good

Jocelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The view from our room was one of the best views at any time of the day
Stayed 3 nights in Jul 2025

8/10 Good

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is unique and charming. We absolutely loved our waterfront view and access to the Lake House restaurant next door. The only disappointment was the hotel Bistro. We hoped for a welcoming comfy vibe but it just felt small and a little neglected. This led me to knock the rating from 5 to 4 as the advertised space is misleading. All in all we loved our vacation and recommend a stay at Shoreline. We don’t have kids or animals but it appeared the pools and grounds would be excellent for both.
Stayed 4 nights in Jul 2025

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that it was close to the Marina and the Express Ferry to Milwaukee. The staff were great! Check-in was a breeze. We had an issue with our deadbolt lock not working. The staff person came up to the room and looked at it. He put in an order to have it fixed. He told us someone fixed it, but he didn't (I guess that staff person wasn't great). The door was a bit squeaky, also. We had a great dinner at the Lake House and a very nice breakfast experience the next morning at the hotel Bistro.
Stayed 1 night in Jul 2025

4/10 Poor

Gary

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I thought this was going to be an upscaled stay but it was a very 'tired' hotel. Things were outdated and not maintained very well. My AC unit could only be turned down a few degrees and it was so loud, I could hardly sleep. The staff was very kind and friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem in Muskegon

The hotel, grounds, pool, rooms, and view are beautiful!
Stayed 1 night in Jul 2025

10/10 Excellent

Joy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice. The breakfast was delicious and the bar staff was so friendly. We needed a few more towels and coffee and they were very prompt with getting these for us. We walked around the area and was very enjoyable.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely hotel with a friendly staff. Beautiful view of Lake Michigan!
Stayed 1 night in Jul 2025

4/10 Poor

Matthew

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The staff was very nice. Restaurant next door had great food and excellent food. The room was in desperate need of updating and remodeling. Water damage, horrible cheap shower that’s been patched, ceiling in bathroom coming down, dirty and smells. More noise than we’ve ever experienced. Did not sleep! Was one of the worst stays we’ve had. If there was going to be a Harley convention in town this should’ve been mentioned at booking time.
Stayed 1 night in Jul 2025

4/10 Poor

Michael A

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Good luck sleeping

Nice older building, but the furniture showed it's age. People in the room next door were EXTREMELY LOUD - unsupervised kids. I talked to the front desk about them TWICE (which I normally never do) and they were not much help. They finally quieted down after 11pm, but by then we really couldn't enjoy our stay. Left early in the morning to catch the ferry, so no problems in the am. The front desk staff were friendly, but not super helpful. The balcony view was fabulous, but not worth all the trouble with the "neighbors"
Stayed 1 night in Jul 2025

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely beautiful and clean

Really beautiful room. The only complaint is that the balcony had dozens of orb spiders at dusk so he couldn't open the balcony doors overlooking the lake at night.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Disappointed.

Hotel is outdated. Rooms were tiny. We had to switch rooms after our first room had a broken bed. Our second room had a couple other broken things in it (desk chair, fridge shelves…etc) lots of spiders outside the window, overall looks nice on the outside, but the inside needs major re-vamping.
Stayed 3 nights in Jul 2025