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The Bala Bay Inn

Property class: 2

Photo gallery for The Bala Bay Inn

Exterior
Restaurant
Reception
Meeting facility
Bar (on property)

Reviews

6.8 out of 10

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
The current price is NZ$229
includes taxes & fees
11 Nov - 12 Nov

Explore the area

View map
3063 Muskoka District Road 169, Bala, ON, P0C 1A0
  • Place, Lake Muskoka
    ‪2 min walk‬
  • Place, The KEE to Bala
    ‪5 min walk‬
  • Place, Bala's Museum
    ‪15 min walk‬
  • Airport, Muskoka, ON (YQA)
    ‪31 min drive‬

Room options

View all photos for Comfort Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

Room

Comfort Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room, 1 King Bed, Non Smoking, Private Bathroom

Room

Comfort Double Room, 1 King Bed, Non Smoking, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Bala

At The Bala Bay Inn you'll be within steps of Lake Muskoka and Windsor Park. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .A day of pampering can include massages, body treatments and mani/pedis. The restaurant, The Ghost Kitchen, is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas and coffee/tea in a common area. .In proximity to this Muskoka Lakes hotel you'll find Santa's Village.

What's nearby

  • Lake Muskoka - 2 min walk - 0.2 km
  • Windsor Park - 2 min walk - 0.2 km
  • Bala Falls - 5 min walk - 0.5 km
  • The KEE to Bala - 5 min walk - 0.5 km
  • Bala's Museum - 15 min walk - 1.3 km

Getting around

  • Gravenhurst Station - 24 min drive
  • Muskoka, ON (YQA) - 34 min drive

Restaurants

  • ‪Don's Bakery - ‬8 min walk
  • ‪Hook and Ladder - ‬18 min walk
  • ‪Bala Falls Pub - ‬2 min walk
  • ‪The Pearl - ‬1 min walk
  • ‪Jack And Stella - ‬1 min walk

About this property

The Bala Bay Inn

The Bala Bay Inn offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

3 meeting rooms and coworking spaces are available. Free self parking is available.

Smoking is allowed in designated areas at this Muskoka Lakes hotel.

  • 35 guestrooms or units
  • Conference rooms
  • Coffee in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Bala Bay Inn offers 35 accommodations. This Muskoka Lakes hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include a combined bath/shower unit. Housekeeping is provided on request.
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include body treatments and manicures and pedicures. The spa is open selected days.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Ghost Kitchen

Things to do

  • Full-service spa

Guest services

  • Housekeeping on request

Business services

  • 3 meeting rooms
  • Coworking space

Full-service spa

  • 2 treatment rooms
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 21 December 2026 to 1 July 2027 (dates subject to change).
The following facilities will be closed during the winter:
  • Bar/Lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Bala Bay Inn Bala
The Bala Bay Inn Hotel
The Bala Bay Inn Hotel Bala

Frequently asked questions

What is the cancellation policy at The Bala Bay Inn?

The Bala Bay Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Bala Bay Inn?

As of 10 Nov 2026, prices found for a 1-night stay for 2 adults at The Bala Bay Inn on 11 Nov 2026 start from NZ$229, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Bala Bay Inn?

Yep, The Bala Bay Inn has a free self car park.

Are there any beaches close to The Bala Bay Inn?

Yep, The Bala Bay Inn is a short 5-minute walk from Jaspen Park.

Is there a spa on site at The Bala Bay Inn?

Yep, there is an onsite spa at The Bala Bay Inn. You'll enjoy services like body treatments.

Is there a free airport shuttle available at The Bala Bay Inn?

No, The Bala Bay Inn does not offer an airport shuttle service.

Is there a bar or restaurant at The Bala Bay Inn?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner. The dining venue is closed during the winter.

What time are check-in & check-out at The Bala Bay Inn?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Bala Bay Inn?

No, pets are not allowed.

The Bala Bay Inn Reviews

Reviews

6.8
Rating 10 - Excellent. 19 out of 70 reviews
Rating 8 - Good. 14 out of 70 reviews
Rating 6 - Okay. 18 out of 70 reviews
Rating 4 - Poor. 9 out of 70 reviews
Rating 2 - Terrible. 10 out of 70 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beer spa was a genius addition
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Helpful staff. Clean room.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this old beauty, she is full of character and the staff are super nice and helpful. The rooms are very clean but basic and may or may not have air conditioning or a fan. A great place to stay when going g to a concert at the Kee.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Location location location - pretty much everyone was going to the concert at the Kee…
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bala is the bomb. Close to the Kee for a fun show night out. Includes the beer spa too and fro. The rooms are super basic - a comfy crash pad. The staff are all cool and the vibe is chill. Will be back.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
This is an excellent place to stay when we attend concerts at the Kee to Bala. It's fun and a relaxed fun environment within walking distance. The staff is always amazing when we come.
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
There was no shower curtain in the room. Cleaning staff was gone by 4:30pm for the day. They did not change our room the same day. They offered for us to go another the next morning to shower. There were no glasses or cups in the room. Pillows were very thin. The mattress was good though. I would not stay there again until they renovate.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

It was the off season so it was very quiet. Room was clean and a nice size.
Stayed 1 night in Jan 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities
No bedside table or any table to put sleep apnea machine on. No outlet to plug it in. No dresser no closet to hang anything. Fell through the bed...slats not attached. Sheets would not stay on bed.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Costly for a bed for a night.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great one night stay - in Bala for a concert at The Kee. Rooms are not generally air conditioned but we lucked out with one. Clean and well taken care of. Would definitely stay again but would insist on an air conditioner!
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Worst hotel experience ever. The lack of basics like a dresser or a table or a closet. And you can't put your things on the floor because the portable AC unit in the room is causing a puddle in the carpet. If you try hanging your stuff on the little command hooks on the walls, they'll fall and take a chunk of drywall with them. There was a TV but no remote. There was trash under the bed. The decorations on the wall were damaged. No fridge, so bring a cooler, but be prepared to haul it up 3 flights. The lighting is very dim in the room. The only good thing is location and access to the Beer spa. The staff were very friendly and accommodating. The room was very expensive in my opinion. I was expecting luxury. Not a slum
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
No air conditioning but staff found us a portable unit
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Went for a concert Location was great however zero AC and no fridge in room and no place to put your close Felt like we were camping , not at a hotel Staff was friendly.. but would never stay there again
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property shouldn’t be for rent! We paid $300 plus tax and it was worth $75 It was like staying in a Hostel The room had no where to put or hang clothes. A garage sale chair and an ikea still table as a bedside table. And only one! No plugs accessible near the bed for chargers or apnea machine. Not even any plastic cups in the washroom for water or a hair dryer supplied The main light was a lightbulb on a cord hanging from a hook on the ceiling. I have stayed in many small motels across Ontario on trips and this is the absolute worst !! The front desk staff know the issues and were so apologetic but could do nothing. It’s a management issue not staffing. And to top it off there was some type of ac unit or compressor budding all night below our room to drive us crazy. My advice. Don’t book here
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness
Our room was clean. It wax only a bed, 2 night stands, a tv & bathroom. No closet or dresser Our floor slanted downwards from the window. The bathtub was not level - the water did not drain. There was nobody at the desk when we checked out.
Stayed 2 nights in Oct 2024
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities, room comfort
The structure of the building is off kilter, and the rooms feel like your on a ship, as it’s so slanted, and it throws off your equilibrium and if you suffer vertigo issues, might cause problems. The bed slanted as the whole floor is, so we tried sleeping where the opposite way at our feet end, otherwise we would have been slanted in an uncomfortable position. There were tiny ants in the bathroom everywhere and a hole in the floor!
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed brook during the night, poor made slats supporting mattress. Horrible bed, room was more like a bed and breakfast with minimal amenities
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
This is a classic inn that is scheduled for a massive renovation. Over the years there have been attempts to improve and maintain, lipstick on a pig. It’s good to lay your head for a night after being at The Kee or snowmobiling all day. It’s a functional place to stay, no frills or extras. The black painted ceiling was concerning about what it might be hiding. The bathroom had been partially updated and was clean. Strange to not have overhead lighting or lamps. We had one chair and one table so the room wasn’t well equipped to linger at all. The bed slats were so thin, some had been replaced and some were missing, which made trusting the bed very challenging. Hotel furniture needs to be durable and sturdy, if you sat on the corner or even put your hand on it you would go through. Raw uncovered light bulbs in original fixtures that half been painted over was also interesting. In our room the bedding seemed very clean and the carpet was newer, the room smelled clean as well. This was pleasing. The window air conditioner worked well so the room was temperate. Evening staff had a lot to deal with and were not very helpful or even intuitive about their job in hospitality. The best part was access to The Beer Spa included in our stay. What a great partnership and the experience there was outstanding.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
The location is great for attending concerts at the Kee to Bala. The staff at the hotel and the Muskoka Beer spa (same owner for both) were both incredibly helpful and friendly. However, the price of the room does not reflect the quality of the room. There was a portable AC unit in our room which worked great for keeping the room cool but it might bother you with the noise so it’s something to consider. I over heard from other guest that their room didn’t have any AC, I was thankful that ours did. The pillows and bedding were so thin we might as well not have at any. There are other little things I could complain about (the quality of the fixures - bathroom hooks that are stick on) but they are generally all tolerable things. Overall my biggest complaint is the price of the room. I would just expect more from $350 a night.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Good stay beer spa free entrance was a bonus!!!
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
They told me they are going to be renovating, Needs it. Great location
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2026