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4.2 out of 5

"Pool not operational " More

By a verified traveller on Thu 19 Oct 2023

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Hotel Description

At Baybrook Motor Inn & Apartments, you'll be 1.1 km (0.7 mi) from Muswellbrook Golf Course and 15.2 km (9.4 mi) from Pukara Estate. Highlights at this motel include an outdoor swimming pool and in-room free WiFi.

TVs with cable channels are featured in all 16 rooms, and you can enjoy coffee/tea makers, hair dryers, and irons/ironing boards. Refrigerators and microwaves make in-room dining convenient.

This motel offers free WiFi in public areas, a 24-hour front desk, and a garden. Added amenities include laundry facilities and tour/ticket assistance. Each morning continental breakfast is served between 7 AM and 9 AM. There's also the convenience of free self parking.

Places within a 30-minute drive of this 3.5-star Muswellbrook motel include Denman Golf Course and White Park.

Deluxe Suite, 1 Bedroom, Non Smoking (Deluxe Queen Rooms)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$145* Per night/room 3 May - 4 May

Standard Suite, Multiple Bedrooms, Non Smoking, Kitchen (3 Bedroom Apartment)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Suite, 2 Bedrooms, Non Smoking, Kitchen (apartment)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 Bedroom, Non Smoking (Deluxe Family Room)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Suite, 2 Bedrooms, Non Smoking, Kitchen (apart(2 queens))

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Baybrook Motor Inn & Apartments ratings based on 93 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Baybrook Motor Inn & Apartments

Everyone (52) Couples (12) Family (23)
3 out of 5

Posted by on 31 Jan. 2024

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3 out of 5
Pool not operational

Posted by on 19 Oct. 2023

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Comment from Hotel Management

27 Nov. 2023 by waza

Sorry for inconvenience, It's all fixed up . Hope you like if stay next time .

2 out of 5
Not maintained.

Posted by on 12 Aug. 2023

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4 out of 5
Could not fault the staff, very attentive and prompt to our 2 requests. Beds super comfortable, we had an apartment and living space was fabulous, clean and comfortable couch, lovely dining table, lovely hardwood flooring. Bathroom recently renovated. A few more renovations and it would be perfect. Kitchen needed some updating and repairs, but the bathroom towel rail was replaced during our stay so management are responsive. The older A/C was a bit noisy, but it kept me warm. Overall there are some improvements required but with responsive staff and management I’d say the work required will happen.

Posted by on 14 May 2023

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3 out of 5
The rooms are a good size & clean, soft bed. Check in times are stated so receiving a phone call 30 mins after check in time started to ask where I was confused me. I was staying a few days, all good, but the day before check out I received another phone call to ask if I’m checking out & what time.. really not needed & interfered with my personal time with my family.

Posted by on 28 Dec. 2022

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2 out of 5
Air-conditioner didn't work. Just blew warm air. Road noice loud. Bathroom had an odour.

Posted by on 30 Nov. 2022

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5 out of 5

Posted by on 25 Aug. 2022

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3 out of 5

Posted by on 29 Jul. 2022

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4 out of 5
Very convenient location, nice modernised rooms. Reasonably priced. Only downside was bed was a bit too firm and entry was hard to see until a bit too late.

Posted by on 13 Jul. 2022

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5 out of 5
We had a 3-bed room at the back, furthest away from the road, so heard little or no noise from that quarter. The room was spotless, the bed comfortable, and the shower water pressure was idyllic. Staff were very friendly and efficient. We had undercover parking, so were able to unload and reload the car without getting wet.

Posted by on 7 Jul. 2022

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About the Baybrook Motor Inn & Apartments

Location 147-151 Maitland Street, Muswellbrook, NSW 2333

Property Features

Baybrook Motor Inn & Apartments offers its guests an outdoor pool, tour/ticket assistance, and a garden. WiFi is free in public spaces. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Muswellbrook motel.

  • 16 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Garden
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Muswellbrook Station (2.8 km / 1.7 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Baybrook Motor Inn & Apartments offers 16 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries. This Muswellbrook motel provides complimentary wireless Internet access. Televisions come with premium cable channels. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 9 AM.

Hotel Policies

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is not cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are not cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 10–20 per person
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Baybrook Motor Inn Apartments Muswellbrook
  • Baybrook Motor Inn Apartments
  • Baybrook Motor Muswellbrook
  • Baybrook Motor
  • Baybrook Motor & Apartments
  • Baybrook Motor Inn & Apartments Motel
  • Baybrook Motor Inn & Apartments Muswellbrook
  • Baybrook Motor Inn & Apartments Motel Muswellbrook

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.