2/10 Terrible
Janice N.
8 May 2026
I do not usually leave negative reviews because I am laid back and things have to be really bad for me to feel justified to leave a negative review. With that being said, let's get into it.This trip was myself and 3 friends taking a girls trip. One of my friends has stage 4 stomach cancer and doesn't know how much longer she has, so we are travelling with her as much as she is able while we can. She loves the ocean and the beach, so we picked out this place because it was close enough to the beach for her to walk to without getting too tired. Check in was contactless and fine, except the property is listed as the "New" Palace Resort and the people at the front desk told us there is no such thing as a "New" Palace resort, it's just The Palace. So that was confusing but no big deal. A door code was available in the property's app promptly at 4pm and we started our stay.Right away when walking in, we were surprised by how run down the unit looked. The pictures make it look clean and modern, but it is shabby. We didn't get too worked up about that because we were planning to spend a lot of time at the beach on this trip, but it was still disappointing. -The floors were not clean, and when we walked across it in socks or barefoot the bottoms of our feet were filthy.-Dishes were not clean. We had to wash everything before use because most of the items we pulled out of the cupboard were sticky or had food residue.-Dishes were extremely mismatched and missing. For a
Janice N.
Stayed 4 nights in Apr 2026

































