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Grand Mercure Lake Biwa Resort & Spa

4.0 star property
Hotel with a seasonal outdoor pool, a short walk to Lake Biwa

Photo gallery for Grand Mercure Lake Biwa Resort & Spa

Breakfast and dinner served, local and international cuisine
Exterior
Standard Room, 2 Single Beds (Japanese Western Style)
Reception
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • All-inclusive
  • Laundry
  • Housekeeping
  • Breakfast available
The current price is NZ$110
2 Sept - 3 Sept

Explore the area

View map
38 Oshima-cho, Nagahama, Shiga-ken, 526-0066
  • Yanmar Museum
    ‪11 min walk‬
  • Kaiyodo Figure Museum
    ‪13 min walk‬
  • Kurokabe Square
    ‪15 min walk‬

Room options

View all photos for Classic Room, 2 Single Beds, Lake View (Japanese Western Style)

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, 2 Single Beds, Lake View (Japanese Western Style)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Shower/bath combination
Deep-soaking bath
  • Sleeps 9
  • 2 Twin Beds

View all photos for Classic Twin, Lake View

Premium bedding, in-room safe, desk, iron/ironing board

Classic Twin, Lake View

7.4 out of 10
Good
(22 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Shower/bath combination
Deep-soaking bath
  • Sleeps 6
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Classic Room, 2 Single Beds, Mountain View

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, 2 Single Beds, Mountain View

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Shower/bath combination
Deep-soaking bath
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds (Japanese Western Style)

Standard Room, 2 Single Beds (Japanese Western Style)

Standard Room, 2 Single Beds (Japanese Western Style)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Shower/bath combination
Deep-soaking bath
  • Sleeps 7
  • 2 Twin Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Lake side

Classic Room, Japanese style, 4 futon beds, Lake side

Classic Room, Japanese style, 4 futon beds, Lake side

7.2 out of 10
Good
(19 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Shower/bath combination
Deep-soaking bath
  • Sleeps 7
  • 4 Twin Futons

View all photos for Standard Room, 2 Single Beds

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Single Beds

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Shower/bath combination
Deep-soaking bath
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 2 Single Beds

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, 2 Single Beds

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Shower/bath combination
Deep-soaking bath
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 3 Single Beds

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, 3 Single Beds

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Shower/bath combination
Deep-soaking bath
  • Sleeps 4
  • 3 Twin Beds

View all photos for Standard Junior Suite, Japanese-Western style, 2 single beds and 2 futon beds, Lake side

Standard Junior Suite, Japanese-Western style, 2 single beds and 2 futon beds, Lake side

Standard Junior Suite, Japanese-Western style, 2 single beds and 2 futon beds, Lake side

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Shower/bath combination
Deep-soaking bath
  • Sleeps 8
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Mountain View

Standard Room, 2 Single Beds, Mountain View

Standard Room, 2 Single Beds, Mountain View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Shower/bath combination
Deep-soaking bath
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, 1 Single Bed, Mountain View

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, 1 Single Bed, Mountain View

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Shower/bath combination
Deep-soaking bath
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Single Bed, Mountain View

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Single Bed, Mountain View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Shower/bath combination
Deep-soaking bath
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Lakeside

Standard Room, Multiple Beds, Lakeside

Standard Room, Multiple Beds, Lakeside

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Shower/bath combination
Deep-soaking bath
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 2 Single Beds, Lake View

Standard Suite, 2 Single Beds, Lake View

Standard Suite, 2 Single Beds, Lake View

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Shower/bath combination
Deep-soaking bath
  • Sleeps 6
  • 2 Twin Beds

View all photos for Classic Room, 2 Single Beds, Lake View

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, 2 Single Beds, Lake View

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Shower/bath combination
Deep-soaking bath
  • Sleeps 2
  • 2 Twin Beds

About the area

Nagahama

Grand Mercure Lake Biwa Resort & Spa places you steps from Ho Park and within a short 5-minute stroll of Lake Biwa. Highlights at this hotel include a restaurant and in-room free WiFi. .A day of pampering can include body scrubs and body treatments. The buffet restaurant, レイクビュー, serves local and international cuisine and is open for breakfast and dinner. Enjoy the karaoke and seasonal outdoor swimming pool as well as access to hot springs. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 7 AM and 9:00 AM. There's also self parking, along with the convenience of free train pick-up service. .Sights within a 10-minute walk of this 4-property class Nagahama hotel include Biwako Quasi-National Park and Nagahama Castle Historical Museum.

What's nearby

  • Lake Biwa - 3 min walk - 0.3 km
  • Keiunkan Garden - 6 min walk - 0.5 km
  • Yanmar Museum - 11 min walk - 1.0 km
  • Kaiyodo Figure Museum - 13 min walk - 1.1 km
  • Kurokabe Square - 15 min walk - 1.3 km

Getting around

  • Nagahama Station - 13 min walk
  • Osaka (KIX-Kansai Intl.) - 149 min drive

Restaurants

  • 長浜浪漫ビール
  • ‪伊吹山珈琲店 - ‬12 min walk
  • ‪博多ラーメン たい風 長浜店 - ‬12 min walk
  • ‪SUNカリー部 - ‬13 min walk
  • 沖縄料理めんそーれ

About this property

Grand Mercure Lake Biwa Resort & Spa

Hotel with a seasonal outdoor pool, a short walk to Lake Biwa
Some rates at Grand Mercure Lake Biwa Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. Grand Mercure Lake Biwa Resort & Spa offers its guests hot springs and a seasonal outdoor pool. A train station pick-up shuttle and A train station drop-off shuttle are free. Grand Mercure Lake Biwa Resort & Spa also features karaoke, laundry facilities, and shopping on site. For a fee, parking is available.

This 4-star Nagahama hotel is smoke free.

  • 362 guestrooms or units
  • 13 levels
  • Karaoke
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • On-site shopping
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Grand Mercure Lake Biwa Resort & Spa offers 362 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

This Nagahama hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Services include body scrubs and body treatments. Public bath/onsen services include an indoor public bath and outdoor mineral hot springs (Japanese-style onsen). These services feature separate men's and women's areas. There are hot springs on site.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Japanese

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  • Free WiFi
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4.2 out of 5, Very good, 295 reviews
The price is NZ$134
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 9:00 AM to 5:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Parking on site (JPY 500 per night)

Food and drink

  • Daily buffet breakfast available 7 AM to 9:00 AM for a fee: JPY 3,630 to 3,800 for adults and JPY 1,815 to 2,000 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sazanami
  • レイクビュー

Things to do

  • Hot springs
  • Karaoke
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Spa

  • Body scrubs
  • Hot springs
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift

More

  • 13 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 5:30 AM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3630 to 3800 for adults and JPY 1815 to 2000 for children
  • Self-parking fee: JPY 500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • The seasonal pool will open on 19 July and close on 31 August.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Nagahama Royal Hotel
Nagahama Royal
Nagahama Royal Onsen Hotel
Hotel Resorts NAGAHAMA
Resorts NAGAHAMA
Hotel Resorts NAGAHAMA
Mercure Biwa & Spa Nagahama
Grand Mercure Lake Biwa Resort Spa
Grand Mercure Lake Biwa Resort & Spa Hotel
Grand Mercure Lake Biwa Resort & Spa Nagahama
Grand Mercure Lake Biwa Resort & Spa Hotel Nagahama

Frequently asked questions

What is the cancellation policy at Grand Mercure Lake Biwa Resort & Spa?

Grand Mercure Lake Biwa Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Mercure Lake Biwa Resort & Spa?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Lake Biwa Resort & Spa on 2 Sept 2025 start from NZ$106.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Mercure Lake Biwa Resort & Spa?

Yep, Grand Mercure Lake Biwa Resort & Spa has a self car park for JPY 500 per night.

Does Grand Mercure Lake Biwa Resort & Spa have a pool?

Grand Mercure Lake Biwa Resort & Spa has a seasonal outdoor pool. The pool is open from July 19 to August 31.

Are there hot tubs in the rooms at Grand Mercure Lake Biwa Resort & Spa?

No, but there are deep-soaking baths in the guestrooms.

Does Grand Mercure Lake Biwa Resort & Spa serve breakfast?

Sure does, buffet brekkie is on offer daily from 7 AM to 9:00 AM.

Is there a free airport shuttle available at Grand Mercure Lake Biwa Resort & Spa?

No, Grand Mercure Lake Biwa Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Mercure Lake Biwa Resort & Spa?

Yep, you can grab a meal at Grand Mercure Lake Biwa Resort & Spa's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Grand Mercure Lake Biwa Resort & Spa?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Grand Mercure Lake Biwa Resort & Spa?

No, only service animals are allowed.

Grand Mercure Lake Biwa Resort & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 174 out of 538 reviews
Rating 8 - Good. 220 out of 538 reviews
Rating 6 - Okay. 91 out of 538 reviews
Rating 4 - Poor. 39 out of 538 reviews
Rating 2 - Terrible. 14 out of 538 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Winnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Money for value stay

It was clean and quiet. Close to shopping areas nearby. Buffet dinner and breakfast was available. Onsen was clean and nice.
Stayed 1 night in May 2025

10/10 Excellent

Bui

Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it is really an excellent hotel. Many of the rooms should be updated, but still they are adequate and spacious. The breakfast area can be busy, but there is a large adjacent room with plenty of space. The hotel staff were great. The onsen has a spacious indoor bath and plenty of washing areas. The outdoor bath is very pleasant, just be careful walking on the stone surfaces. The staff takes good care of the onsen and sauna. The location is good. You can walk to Nagahama JR station and the old town area is just beyond. The lake and the large beautiful next door park and castle is good for walking. There are not many restaurants open at night in central Nagahama, but you can probably find something.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Jakapant, Bangkok

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
My room was super old with insects. Fortunately, the staff move me to another room that is newer. Overall facilities abd food are great.
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Mar 2025

10/10 Excellent

pratima

Brilliant,great service. Would love vegetarian buffet option for dinner rgough
Stayed 3 nights in Jan 2025

8/10 Good

Audrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Common areas looked refreshed, but room were old.
Stayed 1 night in Nov 2024

10/10 Excellent

Claude, Klamath Falls

Liked: Cleanliness, staff & service, property conditions & facilities
The 5 stars is based on the Expedia value and I arrived after dark. With current exchange I paid $46usd for a standard double room. The property has blemishes but it was a tremendous value (even before exchange). My experience was one night and I didn't soak in the public bath. But the residents appeared to enjoy it. I would definitely look at this property again if I'm in Nagahama.
Stayed 1 night in Nov 2024

4/10 Poor

Jaswinder

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First I want to say so the staff were great and friendly. However the property is such in the 80's and not in a good retro way. From washroom, bedding and carpets, everything looks original to when this place was built. The only areas that looks upgraded is the lobby area, which is what u see in the pictures. But much to do in surrounding area and a kid of restaurants closed by 8pm. For an advertised "resort", they need to do a lot better. Keep driving to next town and stay somewhere else.
Stayed 1 night in Sep 2024

6/10 Okay

daiki

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is fantastic. Right on the lake, very close to Nagahama Castle, the train station and the main Nagahama quarter.
Stayed 1 night in Aug 2024

10/10 Excellent

ARMANDO

Travelled with family, Travelled with group
Liked: Amenities
Nice pool and big bath!! The free beverage and food area also very nice!!
Stayed 1 night in Jul 2024

10/10 Excellent

helena

Stayed 1 night in Jul 2024

6/10 Okay

Gustavo

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I think the old rooms are unacceptable..condition is very bad. There is no reason why they should allow people to stay in these rooms
Stayed 1 night in Jun 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Khai Wor, Singapore

Travelled with group
Liked: Staff & service
It has a nice view.
Stayed 1 night in May 2023

8/10 Good

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is on the banks of Lake Biwa and it’s very easy to walk to Nagahama shopping street
Stayed 3 nights in Apr 2023

10/10 Excellent

Yumi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel has hot springs which opens early morning. also, the hotel is close to the small gallery and shopping area.
Stayed 2 nights in Feb 2023

8/10 Good

Hak Kwong, Richmond Hill

Travelled with family
Liked: Cleanliness, amenities
The property is located near the lake, offering splendid view. The staff has difficulty communication in English. The dining option is lacking, with very few tables available for so many guests.

6/10 Okay

Fabio

Stayed 1 night in Jul 2022

8/10 Good

ANDREY

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was awesome 30 years ago, but now it is too old
Stayed 1 night in May 2022

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, amenities
Awfully expensive for what you get. The hotel is centrally located to the sights in Nagahama / the IC / the lake .... but the overall price for the hotel / experience was too expensive.
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, staff

The view from the room was magnificent, the staff was nice. Less than ten minutes walking from Nagahama station and also close to the Nagahama pier (where you may take the tourism steam boat to Chikubu island).
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom had bad ventilation and low ceiling. Felt not terribly cleaned, butbwas overall ok
Stayed 2 nights in Dec 2019