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Shibu Onsen KOKUYA

3.0 star property
Ryokan with 3 restaurants, steps from Shibu

Photo gallery for Shibu Onsen KOKUYA

Superior Japanese-Style Room with Open-Air Bath | Bathroom
Exterior
Standard Japanese-style Room with Open-Air Bath
Standard Japanese-style Room with Open-Air Bath
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is NZ$524
22 Aug - 23 Aug

Explore the area

View map
2200 Hirao, Yamanouchi, Shimotakai-gun, 381-0401
  • Shibu
    ‪1 min walk‬
  • Yudanaka Hot Spring
    ‪19 min walk‬
  • Jigokudani Monkey Park
    ‪13 min drive‬

Room options

View all photos for Standard Japanese-style Room with Open-Air Bath

Standard Japanese-style Room with Open-Air Bath | Bathroom

Standard Japanese-style Room with Open-Air Bath

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Fridge
TV
Separate bedroom
Private bathroom
  • Sleeps 3
  • 3 Twin Futons

View all photos for Deluxe Japanese-Style Room with Open-Air Bath

Deluxe Japanese-Style Room with Open-Air Bath | Bathroom

Deluxe Japanese-Style Room with Open-Air Bath

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Fridge
TV
Separate bedroom
Premium bedding
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Superior Japanese-Style Room with Open-Air Bath

Superior Japanese-Style Room with Open-Air Bath | Bathroom

Superior Japanese-Style Room with Open-Air Bath

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Fridge
TV
Separate bedroom
Private bathroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Japanese-Style Room with Shared Bathroom

Standard Japanese-Style Room with Shared Bathroom

Standard Japanese-Style Room with Shared Bathroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
  • Sleeps 4
  • 4 Twin Futons

About the area

Yamanouchi

Shibu Onsen KOKUYA places you steps from Shibu and within a 20-minute stroll of Yudanaka Hot Spring. Highlights at this ryokan include 3 restaurants, a full-service spa and free valet parking. .A pampering day can include massages along with access to the hot springs/mineral springs. The restaurant, Tyoseian, serves Japanese cuisine and is open for breakfast and dinner. Enjoy the karaoke along with access to hot springs and bike hire. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning full breakfast is served between 7:30 AM and 8:30 AM. There's also limited parking, along with the convenience of free train pick-up service. .Attractions within a 10-minute drive of this 3-property class Yamanouchi ryokan include Shiga Kogen Ski Area and Jigokudani Monkey Park.

What's nearby

  • Shibu - 1 min walk - 0.0 km
  • Yudanaka Hot Spring - 19 min walk - 1.6 km
  • Shiga Kogen Ski Area - 3 min drive - 2.3 km
  • Maruike Ski Area - 6 min drive - 6.6 km
  • Jigokudani Monkey Park - 13 min drive - 4.0 km

Getting around

  • Yudanaka Station - 3 min drive
  • Iiyama Station - 18 min drive

Restaurants

  • ‪猿座カフェ (ENZA Cafe) - ‬3 min drive
  • ‪The Farmhouse - ‬19 min walk
  • ‪HAKKO YAMANOUCHI - ‬3 min drive
  • ‪羅臼庵 - ‬2 min drive
  • ‪そば処 やり屋 - ‬2 min walk

About this property

Shibu Onsen KOKUYA

Ryokan with 3 restaurants, steps from Shibu
There are 3 restaurants on site. WiFi is free in public spaces. As a guest of Shibu Onsen KOKUYA, you'll find a full-service spa and hot springs. A train station pick-up shuttle and A train station drop-off shuttle are free. Spa services, a vending machine, and multilingual staff are also featured at Shibu Onsen KOKUYA. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Yamanouchi ryokan.

  • 19 guestrooms or units
  • 3 dining venues
  • Karaoke
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Gift shop
  • On-site shopping
  • Smoking in designated areas
Shibu Onsen KOKUYA offers 19 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Televisions come with cable channels.

Bathrooms include slippers, toilets with an electronic bidet and toothbrushes and toothpaste. Guests can surf the web using complimentary wired and wireless Internet access. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Private bath/onsen services include an indoor private onsen (in communal space) and an outdoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open 24 hours a day. There are hot springs on site.

Languages

English, Japanese, Spanish, Thai

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up and drop-off shuttle
  • Free covered self parking on site
  • Free covered valet parking on site
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:30 AM to 8:30 AM for a fee: JPY 2,200 per person
  • 3 restaurants
  • Couples/private dining
  • Kaiseki meal

Restaurants on site

  • HIroma
  • Tyoseian
  • Yawaragi

Things to do

  • Bicycle rentals
  • Bicycle tours
  • Full-service spa
  • Hot springs
  • Karaoke
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Full-service spa

  • 24-hour public bath
  • Hot/mineral springs
  • Massage
  • Private indoor onsen (mineral springs) in communal space
  • Private outdoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Upper floors accessible by stairs only

More

  • Designated smoking areas
  • Genkan (entryway)
  • Traditional architecture

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private or shared bathroom
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Safe
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 10:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 2200 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the public bath facility. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. 

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Kokuya Hotel Yamanouchi
Shibu Onsen KOKUYA Inn Yamanouchi
Kokuya Yamanouchi
Kokuya
Shibu Onsen KOKUYA Inn
Shibu Onsen KOKUYA Yamanouchi
Shibu Onsen KOKUYA Ryokan
Shibu Onsen KOKUYA Yamanouchi
Shibu Onsen KOKUYA Ryokan Yamanouchi

Frequently asked questions

What is the cancellation policy at Shibu Onsen KOKUYA?

Shibu Onsen KOKUYA offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shibu Onsen KOKUYA?

As of 16 Aug 2025, prices found for a 1-night stay for 2 adults at Shibu Onsen KOKUYA on 22 Aug 2025 start from NZ$520.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shibu Onsen KOKUYA?

Yep, Shibu Onsen KOKUYA has a free self car park and free valet parking. Onsite parking is limited.

Is there a spa on site at Shibu Onsen KOKUYA?

Yep, there is an onsite spa at Shibu Onsen KOKUYA. It has a sauna and hot springs. You'll enjoy services like massages.

Does Shibu Onsen KOKUYA serve breakfast?

Yep, full breakfast is served daily from 7:30 AM to 8:30 AM.

Is there a free airport shuttle available at Shibu Onsen KOKUYA?

No, Shibu Onsen KOKUYA does not offer an airport shuttle service.

Is there a bar or restaurant at Shibu Onsen KOKUYA?

Yep, you can grab a meal at Shibu Onsen KOKUYA's onsite restaurant that serves Japanese cuisine.

What time are check-in & check-out at Shibu Onsen KOKUYA?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Shibu Onsen KOKUYA?

No, pets are not allowed.

Shibu Onsen KOKUYA Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 79 out of 104 reviews
Rating 8 - Good. 18 out of 104 reviews
Rating 6 - Okay. 4 out of 104 reviews
Rating 4 - Poor. 1 out of 104 reviews
Rating 2 - Terrible. 2 out of 104 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for the Onsen and Snow Monkeys

Traditional Ryokan with many onsen baths. We had our own outdoor onsen which was nice but you could also use one of the other larger onsen by free reservation, these were great. Traditional Japanese meal for dinner which was lovely and very authentic feeling. Quite expensive.
Stayed 1 night in Apr 2025

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place! Loved the kaiseki and on site onsen experience
Stayed 2 nights in Mar 2025

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay here, it was one of the highlights of our trip. The staff were very attentive and kind and helped us whenever we had a question. We loved the private onsen in our room as well as the option to use the other onsens on the property. The beds were very also one of the most comfortable throughout our entire trip. The dinner and breakfast meals were amazing. We would have loved to stay longer but it was outside of our budget. Thankyou for an amazing experience.
Stayed 1 night in Feb 2025

10/10 Excellent

Miriam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow what an experience. The service was amazing. So glad we decided to spend a night here. The futton was comfortable and the onsen baths were so relaxing. One of the highlights of our trip.
Stayed 1 night in Feb 2025

10/10 Excellent

Roberta

Stayed 2 nights in Feb 2025

10/10 Excellent

C C K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Georges, longueville

Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Shibu Onsen

Loved our stay at Shibu Onsen Kokuya and would highly recommend. They made the trip into the mountains and to see the snow monkeys very easy - with transfers included and bag drop to the station. The traditional dinner and breakfast were a great experience. Also loved the variety of onsen’s available within the hotel itself - and private Onsen with your room if you want!
Stayed 1 night in Jan 2025

10/10 Excellent

Niki

Stayed 1 night in Nov 2024

10/10 Excellent

Dara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the most amazing experiences of my entire life. The staff there made everything perfect. I didn’t know a place like this existed and I was deeply impressed by every aspect of our trip here. It’s unreal
Stayed 1 night in Nov 2024

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We cannot say enough good things about this property. The staff were incredibly thoughtful, informative, and fun to chat with! We had never stayed in a ryokan before and would recommend KOKUYA to all our friends and family. The food was incredible and we enjoyed the variety of Onsen available just in the hotel (we never made it to the public onsens). They also had a shuttle to the snow monkey park in the morning, and will transport your luggage back to the train station upon departure. We will be back to spend more time in this wonderful place.
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew, Tornoto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Traditional Japanese Hotel

Stayed 2 nights in Jun 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely Ryokan, the staff were all so kind and nice. Super friendly! Explained everything so well and offered pick up from a nearby train station and drop off at local monkey park. The baths were all so different and the vibes were really good. Would definitely go again! I'd recommend everyone to go if you want to stay in the area.
Stayed 1 night in May 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful staff and they speak English. The customer service was excellent with thorough explanations of the facilities, the meals and the van service to see the snow monkeys the next day (free van service) Great meals (plenty of great food) and the baths were amazing (onsen). You can book the indoors baths twice in a day (heaven!) and I had a private onsen in my room as well. Even when the weather was super cold and rainy, I was able to enjoy and recover from my long trip. I was not able to get out and walk around the property at night since it was very cold outside. Would definitely love to return!
Stayed 1 night in Mar 2024

10/10 Excellent

Jacky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For my overnight trip to Nagano, my focus had always been to visit Togakushi Shrine for the giant cedar trees and Jigokudani Yaen Koen for the snow monkeys. This meant that I had to find lodging that was within a reasonable drive from both locations as one was west of Nagano and the other east. As I favored more of visiting Jigokudani Yaen Koen when there are lesser crowds, which meant early morning hours when the park just opens (keep in mind it takes 45 minutes to hike up to the park), I decided to go with Shibu Onsen Kukuya, which was comfortably situated in Shibu Onsen a small onsen town that is 10 minutes drive away from the park. My overall experience with this Ryokan style lodging was exceptional as they were easy to get in touch with, responsive with inquiries, English friendly and very accommodating to their guest needs. The food that came with my room reservation (dinner & breakfast) was comparable to fine dining that you would find in luxury hotels and restaurants from larger cities like Tokyo and Kyoto. The private onsens found within the premises as well as within certain rooms offer a very intimate and comfortable experience. As for the staff, they all offered a world class service from the moment they greet you to moment they bid you farewell, I was truly impressed by the attention to detail and professionalism that each staff member shared. Overall, Shibu Onsen Kokuya has exceeded my expectations and has provided me with an enjoyable and memorable experience.

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A traditional Japanese hotel. They served breakfast and dinner. Exceptional. Staff very helpful, punctual, and sweet. The resort even has onsens within the hotel that guests can use. There is about ten of them. We used them instead of using the Puplic Onsen which we also had access to. Only issue was my husband is tall and had to duck in many doorways. Also we are in our 60’s and sleeping on the floor on mats was a bit uncomfortable. But definitely worth it. And going to the Snow Monkey Park was just awesome. Shuttle service was available at 9:15am. It is best to go early. Loved this place for traditional Japan hospitality.
Stayed 2 nights in Jan 2024

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This ryokan was an absolute dream. The staff goes above and beyond to make it worth the price. My husband and I got to Nagano station and the only train to get to the ryokan was out of service and we had to take a bus to the snow monkey park with all our luggage and the ryokan used their shuttle to pick us up. They also provide free shuttle service to the snow monkey park in the morning (timed) and free bagging storage. The staff also had amazing English and explained everything the ryokan had to offer as well as helping us with how to get to our next location. Aside from the staff being great, the room we stayed in was amazing (we had the traditional futons, you get to wear traditional yukatas during your stay, and you have access to 6 or so onsens on the premise (you can privately use alone or with your partner/friends/family) and all 9 public onsens in the town. Also, we did the half board and everything we ate was delicious!!!
Stayed 1 night in Dec 2023

10/10 Excellent

carol

Travelled with partner
Stayed 2 nights in Dec 2023