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Xplore by Active Life

3.0 star property

Photo gallery for Xplore by Active Life

Hot springs
Lobby sitting area
Hot springs
Mountain view
Restaurant

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room

Explore the area

View map
1101-155, Tarumoto, Ohaza, Myoko, Niigata, 389-2261
  • Place, Madarao Kogen Ski Resort
    ‪2 min walk‬
  • Place, Madarao Kogen Picture Book Art Museum
    ‪6 min walk‬
  • Place, Nozawa Onsen Snow Resort
    ‪41 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Queen

Standard Queen

Standard Queen

7.0 out of 10
Good
(2 reviews)
  • Mountain view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Compact Queen

Compact Queen

Compact Queen

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin

Standard Twin

Standard Twin

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Family Connecting Room

Family Connecting Room

Family Connecting Room

  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Free WiFi, bed sheets

Deluxe Room

  • Sleeps 4
  • Free Wi-Fi

Standard Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Twin Room

Free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

Japanese Suite Double Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Family 2-bed Room

Free WiFi, bed sheets

Family 2-bed Room

  • Sleeps 8
  • Free Wi-Fi

View all photos for Compact Queen Room

Free WiFi, bed sheets

Compact Queen Room

  • Sleeps 2
  • Free Wi-Fi

About the area

Myoko

At Xplore by Active Life you'll be 0.1 km (0.1 mi) from Madarao Kogen Ski Resort and 3 km (1.8 mi) from Tangram Ski Circus. Highlights at this hotel include free cooked-to-order breakfast, a restaurant and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, multilingual staff and luggage storage. Added amenities include a free manager's reception, laundry facilities and ski storage. Each morning free breakfast is served. .Sights within a 20-minute drive of this 3-property class Madarao Mountain Resort hotel include Joyama Park and Myoko Kogen.

What's nearby

  • Madarao Kogen Ski Resort - 2 min walk - 0.2 km
  • Madarao Kogen Picture Book Art Museum - 6 min walk - 0.6 km
  • Tangram Ski Circus - 8 min drive - 4.7 km
  • Nozawa Onsen Snow Resort - 41 min drive - 27.7 km
  • Jigokudani Monkey Park - 61 min drive - 35.6 km

Getting around

  • Iiyama Station - 19 min drive
  • Kaesa Station - 25 min drive
  • Niigata (KIJ) - 160 min drive

Restaurants

  • ‪レストラン ハイジ - ‬17 min walk
  • ‪トワサンク - ‬16 min walk
  • ‪レストランBanff - ‬2 min drive
  • ‪レストラン ジグザグ - ‬5 min drive
  • ‪飯山駅ナカ酒場 えっぺ - ‬10 min drive

About this property

Xplore by Active Life

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A vending machine, multilingual staff, and ski storage are also featured at Xplore by Active Life.

This 3-star Myoko hotel is smoke free.

  • 61 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Ski equipment storage
  • Ski equipment rentals
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Xplore by Active Life offers 61 accommodations with free toiletries. Smart televisions come with Netflix. This Myoko hotel provides complimentary wireless Internet access. Housekeeping is offered on request and hairdryers can be requested.

Similar properties

Exterior
Hotel Madarao
Madarao Mountain Resort
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
3.3 out of 5, 37 reviews
Hotel Madarao

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Games
  • Ski equipment rentals
  • Ski storage
  • Sledding
  • Snowshoeing
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping on request
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Netflix
  • Smart TV

Food and drink

  • Electric kettle

More

  • Heating

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 6:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 16 years old.
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Minimum Spring Break check-in age is 16 years old. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Xplore Active Life Hotel Myoko
Xplore Active Life Hotel
Xplore Active Life Myoko
Xplore Active Life
Xplore by Active Life Hotel
Xplore by Active Life Myoko
Xplore by Active Life Hotel Myoko

Frequently asked questions

What is the cancellation policy at Xplore by Active Life?

Xplore by Active Life offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Xplore by Active Life serve breakfast?

Sure does, complimentary cooked-to-order brekkie is served daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Xplore by Active Life?

No, Xplore by Active Life does not offer an airport shuttle service.

Is there a bar or restaurant at Xplore by Active Life?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Xplore by Active Life?

Check-in begins at 3 PM. Check-out time is 10:00 AM.

Are pets allowed at Xplore by Active Life?

No, pets are not allowed.

Xplore by Active Life Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 16 out of 56 reviews
Rating 8 - Good. 14 out of 56 reviews
Rating 6 - Okay. 14 out of 56 reviews
Rating 4 - Poor. 8 out of 56 reviews
Rating 2 - Terrible. 4 out of 56 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were awesome. Very very helpful.
Stayed 1 night in Feb 2026

8/10 Good

brendan

Liked: Cleanliness, amenities, property conditions & facilities
Great location friendly staff
Stayed 4 nights in Feb 2026

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Clean nice room. Mice staff
Stayed 7 nights in Jan 2026

8/10 Good

Heidi

Stayed 5 nights in Jan 2026

6/10 Okay

Mai

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

6/10 Okay

Stephen, Thirroul

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The property is very dated with no lift only stairs. Basic 3 star and in need of a re fit. Staff were good
Stayed 6 nights in Feb 2025

8/10 Good

Danielle

Stayed 4 nights in Jan 2025

4/10 Poor

Stuart

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Oliver

Stayed 2 nights in Dec 2024

8/10 Good

Patricia

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Comfy room but no yukata

Pros: 1. Location is super good as it’s close to the ski lift. 2. Bed is very comfy and room is big. 3. Breakfast is good! 4. Staff are in generally nice. Cons: 1. The front desk lady talks too fast! 2. No Yukata (bath robe) provided in the room even thou they have onsen (hot spring), that makes it hard to go to onsen. And the opening hour of the onsen is very limited, only form 4-9pm. 3. Room is kind of too hot and no control to adjust the air con or heat. 4. No socket in the washroom so that u can’t use your hair dryer in the washroom but have to come out to use it. 5. No tall mirror for clothes matching purpose.
Stayed 2 nights in Feb 2020

10/10 Excellent

Kiang Hon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay!

The stay was amazing! Lisa and her team at Xplore were always ready to help. They were a pleasure to interact with. The room was huge, clean, and comfortable. Wifi signal was strong in the room. There was a made-to-order breakfast free every morning, with a choice between a smoked salmon or mushroom plate with eggs (your choice of cooking style). There was also a free laundry machine in the basement (dryer costs 100 yen per use). Large drying room was available for the ski equipment 1 floor down. Unfortunately the snow was too high to ski out of the back door, but it was a short 5-10 min walk to the slope, so it wasn't too much of an inconvenience. Would definitely stay here again if we return to Madarao Kogen!
Stayed 4 nights in Feb 2020

8/10 Good

Todd, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, fantastic location about as close to the run as you can get in private accommodation. Closer to a hostel in my definition but that is the Japanese way. Good food with lots of options close by. Shuttle bus to town and near by resorts made the whole trip very smooth. Definately recommended.
Stayed 6 nights in Feb 2020

10/10 Excellent

GSteeds, Brisbane AUS

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great facilities and free yoga! Good breakfast and helpful staff. Oh and nice traditional style rooms but with the comfiest beds in japan. Will be back!
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees are uber helpful. The rooms are slean, quiet, and spacious
Stayed 2 nights in Feb 2020

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close walking distance (and ski out) to the Madarao slope. Onsen bath is wonderful. Room is comfortable.
Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

A poor hotel not worth the money

Unfortunately there are a few bad things to say about this place. On hotels.com, it advertises toiletries in the room but you don’t get any. There’s some shampoo and conditioner in the onsen but nothing like what Japanese hotels usually provide in rooms. There are no staff in the hotel at all after 7pm so if you need help after that time, you may struggle. The showers were 3 floors below our room (with the onsen) - we’d expect a shared bathroom to be on the same floor as the room, at the very least. Not sure why but the elevator and area around it smells like an engine room. There seems to be a cafe in the hotel but it’s not actually manned after breakfast so no coffee or other hot drinks are available after 10. Supposedly guests are meant to take snowboards etc. to the drying room in the basement and not walk through the lobby but people were constantly bringing wet equipment and snow covered boots through the lobby and staff didn’t seem to care. The hotel is advertised as ski in/ski out but it is not. You have to leave the hotel and walk 5-10 minutes up the road to the nearest ski lift. All in all, the hotel just feels like a slightly run down hostel for mostly young Australians - it’s certainly not an upmarket hotel. Breakfast wasn’t very good but it was complimentary so it’s hard to complain about it. The lobby area is the only place to relax in the hotel (outside of your room) and it can get quite cold. The wifi is
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

an unexpected gem

had a wonderful time here, place was clean and social, great breakfast, close to the slopes, and service by Lisa and Stuart and the rest of the staff was so friendly and attentive. i particularly appreciated that the hotel can arrange pickups to and from the train station. the onsen is also a bonus. Madarao is a true gem and these guys will make sure you have the best time.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staffs are nice and friendly. The room I stayed was clean so I enjoyed the stay.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Xplore review

Great location, great staff. Lisa, Manager was so helpful. Breakfast was good. Hotel could use a bit of work, missing some things - ski rack at entry, drying room desperately needs work, no mini fridge or safe in room.
Stayed 10 nights in Feb 2019

6/10 Okay

Ng

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 5 nights in Feb 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
Don’t be fooled by website. This property feels like s poor university dorm. Extremely old & run down although rooms have been given minimal update with new beds & carpet. Included breakfast is sparse, cheap and other than an egg offers nothing nutritious. Also take note this property offers no shuttle service to get on or off bus down the mountain requiring one to drag bags through the snow up a grade which could be considerable effort if you had kids in tow. Compared to other properties on mountain this place has a long way to go to even come close to consideration for us. Stayed another night at a different property with outstanding customer service and incredible breakfast for same cost as this dismal experience.
Stayed 1 night in Jan 2019

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a hotel renovated from an old building. They were open for just a few days so many things weren't ready. Don't expect luxury conditions from the hotel, but it has all the basics, good bed, good sheets, good bathroom, good breakfast (simple but good). It is what you pay for, it is a no-frill hotel. The hotel staff is extremely helpful and nice. The staff is almost exclusively non-Japanese speaker, which is quite unique in Japan. Pros and cons as a result. Easy to communicate to for non-Japanese speakers, but difficult if you need some local help. Hotel is very close to ski lifts, a bare 5 minute walk. Overall, we are happy with the hotel and will return.
Stayed 4 nights in Jan 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Boiler wasn't working and no one couldn't take a bath. Our room wasn't clean enough, tatami mats were too old. I prefer other Active life hotels.
Stayed 2 nights in Jan 2019