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Nishitetsu Hotel Croom Nagoya

3.0 star property
Hotel in Nagoya, near Osu Shopping District

Photo gallery for Nishitetsu Hotel Croom Nagoya

Reception
Double Room, Non Smoking (Rain shower without bath tub)
View from property
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
  • Housekeeping

Explore the area

View map
3-4-3, Naka-ku, Nagoya, Aichi, 460-0003
  • Place, Chubu Electric MIRAI TOWER
    ‪3 min walk‬
  • Place, Oasis 21
    ‪4 min walk‬
  • Place, Osu Shopping District
    ‪15 min walk‬
  • Airport, Nagoya (NGO-Chubu Centrair Intl.)
    ‪44 min drive‬

Room options

View all photos for Double Room, Non Smoking (Rain shower without bath tub)

In-room safe, free WiFi, bed sheets, wheelchair access

Double Room, Non Smoking (Rain shower without bath tub)

9.4 out of 10
Exceptional
(18 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room, Non Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Comfort Double Room, Non Smoking

8.4 out of 10
Very good
(17 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets, wheelchair access

Comfort Twin Room, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room, Non Smoking (with bath tub)

In-room safe, free WiFi, bed sheets, wheelchair access

Double Room, Non Smoking (with bath tub)

8.6 out of 10
Excellent
(13 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

About the area

Nagoya

Nishitetsu Hotel Croom Nagoya puts you in the centre of Nagoya, 1.4 km (0.9 mi) from Osu Shopping District and 1.8 km (1.1 mi) from Nagoya Castle. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .This hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include laundry facilities and a microwave in a common area. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Nagoya City Centre hotel include Vantelin Dome Nagoya and Port of Nagoya Aquarium.

What's nearby

  • Chubu Electric MIRAI TOWER - 3 min walk - 0.3 km
  • Oasis 21 - 4 min walk - 0.4 km
  • Aichi Arts Center - 7 min walk - 0.7 km
  • Osu Shopping District - 15 min walk - 1.3 km
  • Nagoya Castle - 18 min walk - 1.6 km

Getting around

  • Hisaya-odori Station - 3 min walk
  • Sakaemachi Station - 8 min walk
  • Nagoya (NGO-Chubu Centrair Intl.) - 54 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪CAFÉ de CRIÉ - ‬1 min walk
  • ‪あじ韓 - ‬1 min walk
  • ‪二八蕎麦 そばいち - ‬2 min walk
  • ‪日本酒処華雅 - ‬2 min walk

About this property

Nishitetsu Hotel Croom Nagoya

Hotel in Nagoya, near Osu Shopping District
As a guest of Nishitetsu Hotel Croom Nagoya, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi and wired Internet. Nishitetsu Hotel Croom Nagoya also features a front desk safe, a lift, and a microwave in a common area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Nagoya hotel.

  • 242 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
Nishitetsu Hotel Croom Nagoya offers 242 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with pay-per-view films.

Bathrooms include slippers, bidets, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Public bath/onsen services include an indoor public bath.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,000 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 1,800 per person

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1800 per person
  • Self-parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

NISHITETSU CROOM NAGOYA
Nishitetsu Croom Nagoya Nagoya
NISHITETSU HOTEL CROOM NAGOYA Hotel
NISHITETSU HOTEL CROOM NAGOYA Nagoya
NISHITETSU HOTEL CROOM NAGOYA Hotel Nagoya

Frequently asked questions

What is the cancellation policy at Nishitetsu Hotel Croom Nagoya?

Nishitetsu Hotel Croom Nagoya offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Nishitetsu Hotel Croom Nagoya?

Yep, Nishitetsu Hotel Croom Nagoya has a self car park for JPY 2000 per night. A self car park is also available, for a fee. Onsite parking is limited.

Does Nishitetsu Hotel Croom Nagoya serve breakfast?

Yeah, buffet breakfast is on offer daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Nishitetsu Hotel Croom Nagoya?

No, Nishitetsu Hotel Croom Nagoya does not offer an airport shuttle service.

What time are check-in & check-out at Nishitetsu Hotel Croom Nagoya?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Nishitetsu Hotel Croom Nagoya?

No, only service animals are allowed.

Nishitetsu Hotel Croom Nagoya Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 622 out of 1004 reviews
Rating 8 - Good. 303 out of 1004 reviews
Rating 6 - Okay. 54 out of 1004 reviews
Rating 4 - Poor. 10 out of 1004 reviews
Rating 2 - Terrible. 15 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Lansun Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 3 nights in Nov 2025

10/10 Excellent

hisami

Stayed 2 nights in Nov 2025

10/10 Excellent

Maria Rodeliza B.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My no.1 hotel so far that I have been price is doable. The hotel is modern, clean and quite. It maybe compact but really good. My room was the double comfort without tub. I even have a portable pillow massager! Great after onsen or a long day. I love this hotel every detail was well thought. I am like the onsen just in the top floor. The food is good, staff are great and helpful. Beside it is a 7/11 and a train station undergroind that is just 3 stops away from Nagoya Station. Donki, Oasis 21 and some restaurants arw close about 10 mins walk. I walked about 17 mins to Nagoya Castle. I will recommend this hotel and will be back for sure.
Stayed 6 nights in Nov 2025

10/10 Excellent

Joseph

Stayed 22 nights in Aug 2025

10/10 Excellent

Gerry

Nice staff helpful clean room
Stayed 2 nights in Oct 2025

10/10 Excellent

Lizzie

Liked: Cleanliness, staff & service, amenities
The room was clean, comfortable and spacious. A great location and friendly staff. Would stay here again!
Stayed 3 nights in Oct 2025

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Onsen has no towels service, laundry in english not clear enough so didn't use such as washing and drying time. Otherwise, great choice.
Stayed 4 nights in Oct 2025

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and good service
Stayed 3 nights in Oct 2025

8/10 Good

Frank

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good. Clean room!
Stayed 2 nights in Oct 2025

10/10 Excellent

Diarmuid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another excellent stay at Nishitetsu Nagoya. Fourth time I've stayed and will continue to do so when I come from Australia.
Stayed 4 nights in Oct 2025

10/10 Excellent

Tayla

Stayed 1 night in Oct 2025

10/10 Excellent

Kikumi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel. Staff is very helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mandy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Very clean, convenient, and had a great public bath as well. Staff was always available and friendly.
Stayed 3 nights in Oct 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at the Croom hotel. Rooms were small but very clean and comfortable. Staff were amazing and the spa in the hotel was fantastic. The hotel is in a great location - we loved the park area near the hotel (look for the Eiffel Tower style TV tower) where there were great shops and restaurants. Of note, several reviews mention that the hotel is in a noisy area but there was no noise issues at all during our stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Popular attraction and good location to everything
Stayed 2 nights in Sep 2025

10/10 Excellent

Dallas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in is automated. Staff very helpful. Room was a little small. Room was very clean. Overall nice room ,but just a bit small. Would stay again.
Stayed 1 night in Sep 2025

4/10 Poor

Misuzu

Liked: Cleanliness, staff & service
The parking was full. I had to park t another parking which was not easy to access.
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay in Nagoya. The hotel was in a good location close to a major subway stop and allowed us to explore the area easily. The staff was friendly but English is limited so knowing some Japanese helped!
Stayed 2 nights in Sep 2025

10/10 Excellent

Tam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Dmitrii

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable—no complaints.
Stayed 2 nights in Aug 2025

10/10 Excellent

Yang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 2 nights in Aug 2025

6/10 Okay

Kent

Yeah we had bugs in the room. Liked the place, good location, nice hotel,the bugs were a turn-off. Otherwise a good location,
Stayed 2 nights in Jul 2025

8/10 Good

Ying

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, easy transportation and next to a very lively area, tons of dining/shopping options. Room is tiny. Plenty of washer/dryer in the laundry room. The building is right by the street, but we didn’t hear any noise at night. Smart TV in the room is a nice touch, we were able to watch Harry Potter on Netflix, which is not available in the U.S.
Stayed 4 nights in May 2025

8/10 Good

Kwokshu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient location.
Stayed 2 nights in May 2025

8/10 Good

Jack

Liked: Staff & service, property conditions & facilities
Room size small
Stayed 3 nights in May 2025