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Argyle Grand Hotel Nairobi Airport

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Photo gallery for Argyle Grand Hotel Nairobi Airport

Bar (on property)
Creator video
Exterior
Executive Suite
Reception hall

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Mombasa Road, Nairobi, Nairobi County, 00603
  • Gateway Mall
    ‪20 min walk‬
  • Nairobi National Park
    ‪5 min drive‬
  • Thika Road Mall
    ‪18 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪5 min drive‬

Room options

View all photos for Deluxe Twin Room

1 bedroom, free minibar items, in-room safe, individually decorated

Deluxe Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Garden
Porch/lanai
Separate dining area
Soundproofed
Individually decorated
Air conditioning
Minibar (some free items)
LED TV
  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Family Triple Room

1 bedroom, free minibar items, in-room safe, individually decorated

Family Triple Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Garden
Porch/lanai
Separate dining area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Minibar (some free items)
  • 38 sq m
  • Sleeps 2
  • 1 King Trundle Bed

View all photos for Superior Twin Room

1 bedroom, free minibar items, in-room safe, individually decorated

Superior Twin Room

9.8 out of 10
Exceptional
(22 reviews)

Highlights

Garden
Porch/lanai
Separate dining area
Soundproofed
Individually decorated
Air conditioning
Minibar (some free items)
LED TV
  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Double Room

Free toiletries, hair dryer, slippers, towels

Deluxe Double Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Garden
Porch/lanai
Separate dining area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Minibar (some free items)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio

1 bedroom, free minibar items, in-room safe, individually decorated

Premier Studio

Highlights

Garden
Porch/lanai
Separate dining area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Minibar (some free items)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

1 bedroom, free minibar items, in-room safe, individually decorated

Executive Double Room

Highlights

Garden
Porch/lanai
Separate dining area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Minibar (some free items)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

1 bedroom, free minibar items, in-room safe, individually decorated

Superior Double Room

8.4 out of 10
Very good
(13 reviews)

Highlights

Garden
Porch/lanai
Separate dining area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Minibar (some free items)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Garden
Porch/lanai
Separate dining area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Minibar (some free items)
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Nairobi

A luxury stay in Nairobi awaits you at Argyle Grand Hotel Nairobi Airport. You'll be 12.9 km (8 mi) from Uhuru Park and 17.5 km (10.9 mi) from Sarit Centre. Highlights at this hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, Swedish massages, detox wraps and body wraps along with access to the sauna. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, sauna, kids' swimming pool and pool loungers. 6545 square feet (608 square metres) of event facilities include 5 meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also free self parking, along with the convenience of a free airport shuttle. .Sights within a 20-minute drive of this 5-property class Lang'ata hotel include The Aga Khan University Hospital and Yaya Centre.

What's nearby

  • Gateway Mall - 20 min walk - 1.7 km
  • Nairobi National Park - 5 min drive - 2.3 km
  • Uhuru Park - 12 min drive - 15.5 km
  • Yaya Centre - 17 min drive - 19.5 km
  • Thika Road Mall - 18 min drive - 22.3 km

Getting around

  • Syokimau Station - 10 min walk
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 10 min drive

Restaurants

  • ‪Paul Caffe - ‬5 min drive
  • ‪Hardee's - ‬5 min drive
  • ‪Java House - ‬6 min drive
  • ‪Carribean Food Court - ‬7 min drive
  • ‪Amaica: The Restaurant - ‬5 min drive

About this property

Argyle Grand Hotel Nairobi Airport

Luxury hotel with 2 restaurants and full-service spa
Argyle Grand Hotel Nairobi Airport offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Event space at this hotel measures 6545 square feet (608 square metres) and includes a conference centre. A children's pool, a sauna, and a terrace are also featured at the luxury Argyle Grand Hotel Nairobi Airport. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

Smoking is allowed in designated areas at this 5-star Nairobi hotel.

  • 231 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Conference rooms
  • 6545 sq ft of conference space
  • 608 sq. m of conference space
  • Built in 2023
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Coffee shop
Argyle Grand Hotel Nairobi Airport offers 231 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars (stocked with some free items) and a safe. This individually decorated accommodation has separate dining areas. 43-inch LED televisions come with premium satellite channels. Bathrooms include slippers, complimentary toiletries, hairdryers and children's slippers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, Hindi, Swahili

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free secured, covered self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; KES 3,500 for adults and KES 2,500 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Game drive
  • Game viewing
  • Health club
  • Outdoor pool
  • Safari
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre (6,545 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (110 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2023
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Separate dining area
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Argyle Grand Hotel Nairobi Airport

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KES 7500.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KES 3500 for adults and from KES 2500 for children
  • Rollaway bed fee: KES 7500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses solar energy. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Argyle Grand Nairobi Nairobi
Argyle Grand Hotel Nairobi Airport Hotel
Argyle Grand Hotel Nairobi Airport Nairobi
Argyle Grand Hotel Nairobi Airport Hotel Nairobi

Frequently asked questions

What is the cancellation policy at Argyle Grand Hotel Nairobi Airport?

Argyle Grand Hotel Nairobi Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Argyle Grand Hotel Nairobi Airport?

Yep, Argyle Grand Hotel Nairobi Airport has a free self car park.

Is there a spa on site at Argyle Grand Hotel Nairobi Airport?

Yep, there is an onsite spa at Argyle Grand Hotel Nairobi Airport. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Thai massages.

Does Argyle Grand Hotel Nairobi Airport have a pool?

Argyle Grand Hotel Nairobi Airport has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 6:00 PM.

What luxury perks are available at Argyle Grand Hotel Nairobi Airport?

Argyle Grand Hotel Nairobi Airport features a full-service spa, a health club and an outdoor pool. All guestrooms come with 24-hour room service, private yards and dining areas.

Is Argyle Grand Hotel Nairobi Airport family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as children's slippers in the guestrooms, it's no surprise that Argyle Grand Hotel Nairobi Airport is a hit with families.

Does Argyle Grand Hotel Nairobi Airport serve breakfast?

Yeah, buffet brekkie is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Argyle Grand Hotel Nairobi Airport?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at Argyle Grand Hotel Nairobi Airport?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Argyle Grand Hotel Nairobi Airport?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Argyle Grand Hotel Nairobi Airport?

No, pets and service animals are not allowed.

Argyle Grand Hotel Nairobi Airport Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 289 out of 405 reviews
Rating 8 - Good. 67 out of 405 reviews
Rating 6 - Okay. 28 out of 405 reviews
Rating 4 - Poor. 11 out of 405 reviews
Rating 2 - Terrible. 10 out of 405 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lloyd

Stayed 1 night in Mar 2025

10/10 Excellent

Jerusha, Marietta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great and very polite, friendly and helpful. Beautiful hotel and very clean.
Stayed 1 night in Mar 2025

8/10 Good

Dorothy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Our stay was comfortable. The breakfast hot food options could be improved. The plates for the hot food are cold and they should be dispensed from a plate warmer.
Stayed 1 night in Mar 2025

6/10 Okay

M.

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is pretty good. The rooms are very spacious and clean. Security is also very good. It’s directly on the road, so it can be noisy. There is also construction going on next to the hotel. Breakfast was ok. Nothing fancy, but good quality food and enough options. They offer free airport shuttle services. You might have to wait for some time, but they give the warning in the email anyway. We waited for about 20 minutes or so and chatted away with another guest and the ground staff. The reception staff was friendly, specifically Purity who checked us in the night we arrived. The only issue we had was with one of the receptionist the following morning. We had booked for the shuttle to the SGR(train station), which they say is complementary like the airport shuttle. The receptionist was extremely dismissive, and gaslighting. She didn’t even bother asking about our room even though we told her we had booked the previous night. Told us there was no available shuttle as there was only one driver and no booking had been done, which she could have seen had she asked for our names or room number. She then told us we could book a taxi with the travel desk, but then decided it was “too expensive” for us to afford and told us we could use Uber. We got a call when back in the room saying there was transport available for us. No apologies, not even when checking out. Nothing. Says everything you need to know on how they treat “locals”, since she assumed we were.
Stayed 1 night in Mar 2025

6/10 Okay

Dorothy

Liked: Cleanliness, property conditions & facilities
Good but needs to improve on service and dinner options. Not everyone likes fast food after a long flight and day.
Stayed 1 night in Dec 2024

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinner meals services are only fast food. Service is very slow
Stayed 1 night in Mar 2025

10/10 Excellent

Raymond, George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went there for an agroecology conference; excellent conference venue, but rather isolated from Nairobi; very convenient for the airport! Very friendly, helpful staff and great breakfasts!
Stayed 5 nights in Mar 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Harold

Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Good hotel with free airport pickup

A nice modern hotel at a reasonable price. Friendly and helpful staff, good pool and restaurant. Airport pick up was efficient but the free drop off at the SGR station was late so allow plenty of time. Ideal for an overnight stay between flying in and catching the train to Mombasa
Stayed 1 night in Feb 2025

8/10 Good

Claire

Liked: Staff & service, property conditions & facilities, room comfort

A great stay close to the airport

The hotel is very nice to stay if you have a layover in Nairobi. They offer a free shuttle service which is very convenient. The rooms are very modern and clean. The airconditioning did not work well in our room but the rest was great. Many different food options.
Stayed 1 night in Mar 2025

6/10 Okay

Michael

Liked: Cleanliness

Nice hotel but we have to give mixed review.

Our first visit to this hotel was lovely. The room was modern and everything worked well. We were impressed by the modern controls for the lights and curtains. Lots of electrical outlets. The room was quiet other than some noise from the highway, which wasn’t enough to keep us awake. Breakfast is good. However, on our next visit we had a big problem with the air con. It would run for a few minutes then shut off. We got out of bed and called a technician, who fiddled with it and declared it fixed. It wasn’t. We barely got any sleep and had to get up at 5:00 am. The desk clerk was not very sympathetic, and only after some discussion and a long wait were we given an equivalent room. Definitely no compensation for losing a night’s sleep, even though that’s basically what you’re buying when you stay at a hotel. Desk clerks are somewhat unfriendly but other staff are lovely, especially the shuttle driver, Maggie. Great pickup service from the airport at any time. Food is expensive and the burger we ordered had a very strange flavour. The pool is great but could use more lounge chairs.
Stayed 2 nights in Mar 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at this hotel and was thoroughly impressed. The property was exceptionally maintained, with immaculate rooms and common areas. The staff were truly standout, always greeting me with a warm smile and friendly demeanor. The grounds were beautifully manicured and the bar and restaurant were fancy and upscale. My only complaint was the location, which was situated on a very busy road, making it less than ideal for a leisurely walk. However, the hotel's many amenities and excellent service more than made up for this drawback. Overall, I would highly recommend this hotel to anyone looking for a luxurious and welcoming stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, room, and service. Highly recommend.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Erika

Liked: Cleanliness, property conditions & facilities, room comfort
It was a good stay and staff very friendly. Drawback was that shuttle communication was poor and we had to take a cab from airport to the hotel. I never had a reply from my message to state our eta in arrivals so had to pay for a a cab.
Stayed 1 night in Mar 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short Stay, But Lovely

We needed to spend a few hours somewhere while we waited on our flight out of NBO and this is right down the road with a convenient shuttle service. Very helpful, clean, and a great place to relax. The hotel restaurant was also good and a welcome change from airport food.
Stayed 1 night in Feb 2025

8/10 Good

Flavien Sedoufio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is modern and new, and the room is comfortable. The only criticism I have is that I booked a Superior Twin Room (i.e. with 2 double beds), but got a Superior Double Room (with one king size bed) instead.
Stayed 1 night in Mar 2025

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, modern, and comfortable

We were pleasantly surprised by the quality of this hotel. We enjoyed spending time in the restaurant, outdoor space, and bar, and found the rooms super comfortable. This hotel was especially enjoyable after two weeks of safari and roughin’ it a bit at tented camps and lodges. The airport shuttle was easy and we loved the gift shop. Highly recommend!
Stayed 1 night in Feb 2025

10/10 Excellent

Adedoyin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel close to the airport, staff are so kind and helpful, very beautiful hotel
Stayed 1 night in Feb 2025

2/10 Terrible

Matt

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel bumped us to another hotel in the opposite direction of travel. Didn’t let us know on the transfer to the hotel or arrival despite knowing for 3 days they were over booked. Also inexplicably- someone who booked last minute at the airport managed to check in fine. Absolute joke of a hospitality business
Stayed 1 night in Feb 2025

10/10 Excellent

Lori, Shelby Township

Travelled with family
Liked: Amenities, property conditions & facilities
The staff is professional and helpful! Beautiful hotel and would definitely stay here again!
Stayed 1 night in Feb 2025

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Do not book this hotel

Stayed 1 night in Feb 2025

6/10 Okay

jo

The property is nice but I wanted to hang out by the pool and relax. Unfortunately loud music blared from 10 am to 7 pm which could be heard throughout the property. The were about 20 kids playing and screaming in the pool. There was no escape. I felt like I was trapped on a Disney cruise. The people that work there are very nice
Stayed 1 night in Feb 2025