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Heri Heights Hotel Apartments, SureStay Collection by BW

4.0 star property

Photo gallery for Heri Heights Hotel Apartments, SureStay Collection by BW

Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe
Lobby sitting area
Lunch and dinner served
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
The current price is NZ$158
includes taxes & fees
26 June - 27 June

Explore the area

View map
Kolobot Drive, off Arboretum Road, Nairobi
  • Place, University of Nairobi
    ‪13 min walk‬
  • Place, Uhuru Park
    ‪20 min walk‬
  • Place, Kenyatta International Convention Centre
    ‪4 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior Apartment, Multiple Beds, Non Smoking

Superior Apartment, Multiple Beds, Non Smoking | Living area

Superior Apartment, Multiple Beds, Non Smoking

  • 142 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Queen Bed, Non Smoking

Standard Apartment, 1 Queen Bed, Non Smoking | Living area

Standard Apartment, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 Queen Bed, Non Smoking

Deluxe Apartment, 1 Queen Bed, Non Smoking | Living area

Deluxe Apartment, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Apartment, 1 Queen Bed, Non Smoking

32-inch flat-screen TV with cable channels, TV

Executive Apartment, 1 Queen Bed, Non Smoking

  • 96 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Queen Bed, Non Smoking

32-inch flat-screen TV with cable channels, TV

Standard Apartment, 1 Queen Bed, Non Smoking

  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 2 Queen Beds, Non Smoking

Standard Apartment, 2 Queen Beds, Non Smoking | Living area

Standard Apartment, 2 Queen Beds, Non Smoking

  • 122 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Executive One Bedroom Apartment

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive One Bedroom Apartment

  • Sleeps 2
  • Free Wi-Fi

Apartment-Queen Bed,Non-Smoking,Executive Room,One Bedroom,Lounge Area,Wi-Fi,Hairdryer

  • Sleeps 2
  • Free Wi-Fi

Apartment-Queen Bed,Non-Smoking,Deluxe Room,One Bedroom,Lounge Area,Wi-Fi,Hairdryer

  • Sleeps 2
  • Free Wi-Fi

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About the area

Nairobi

A family-friendly stay in Nairobi awaits you at Heri Heights Hotel Apartments, SureStay Collection by BW. You'll be 2.3 km (1.4 mi) from Uhuru Park and 2.9 km (1.8 mi) from Kenyatta International Convention Centre. Highlights at this hotel include a restaurant, an outdoor swimming pool and free breakfast. .The café, Palm Cafe, is open for lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the 24-hour gym and kids' swimming pool as well as access to a playground. Business amenities include a meeting room and a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 4-property class Kilimani hotel include Yaya Centre and United Nations Office at Nairobi.

What's nearby

  • University of Nairobi - 13 min walk - 1.2 km
  • Arboretum - 13 min walk - 1.2 km
  • Nairobi National Museum - 16 min walk - 1.4 km
  • Uhuru Park - 20 min walk - 1.7 km
  • Kenyatta International Convention Centre - 4 min drive - 3.0 km

Getting around

  • Syokimau Station - 27 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 30 min drive

Restaurants

  • ‪Mr. Pang - ‬4 min drive
  • ‪Myna - ‬5 min drive
  • ‪Hashmi Barbeque - ‬4 min drive
  • ‪Milan Kenya - ‬4 min drive
  • ‪Mughal Indian Cuisine - ‬4 min drive

About this property

Heri Heights Hotel Apartments, SureStay Collection by BW

Heri Heights Hotel Apartments, SureStay Collection by BW offers its guests a kids' pool, an outdoor pool, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available. Public spaces have free WiFi and wired Internet.

A business centre and a meeting room are available. A terrace, barbecue grills, and tour/ticket assistance are also featured at the family-friendly Heri Heights Hotel Apartments, SureStay Collection by BW. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Nairobi hotel is smoke free.

  • 46 guestrooms or units
  • Breakfast available (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
Heri Heights Hotel Apartments, SureStay Collection by BW offers 46 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Nairobi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Exterior
Mimosa Court Apartments
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4.6 out of 5, Wonderful, 93 reviews
The price is NZ$186
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Palm Cafe

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Blender
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Separate dining area
  • Tea bags/instant coffee
  • Toaster

More

  • Desk
  • Dryer
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Heri Heights Hotel Apartments, SureStay Collection by BW

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35.00 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned.

We should mention

  • Up to 3 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Heri Heights Serviced Apartments Nairobi
Heri Heights Serviced Apartments
Heri Heights Serviced Nairobi
Heri Heights Serviced
Aparthotel Heri Heights Serviced Apartments Nairobi
Nairobi Heri Heights Serviced Apartments Aparthotel
Aparthotel Heri Heights Serviced Apartments
Heri Heights Serviced Apartments Nairobi
Heri Heights Serviced Nairobi
Heri Heights Serviced
Heri Heights Serviced Apartments
Heri Heights Hotel Apartments SureStay Collection by BW
Heri Heights Hotel Apartments, SureStay Collection by BW Hotel
Heri Heights Hotel Apartments, SureStay Collection by BW Nairobi

Frequently asked questions

Is parking available at Heri Heights Hotel Apartments, SureStay Collection by BW?

Yep, Heri Heights Hotel Apartments, SureStay Collection by BW has a free self car park.

How much does it cost to stay at Heri Heights Hotel Apartments, SureStay Collection by BW?

As of 15 Jun 2026, prices found for a 1-night stay for 2 adults at Heri Heights Hotel Apartments, SureStay Collection by BW on 26 Jun 2026 start from NZ$158, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Heri Heights Hotel Apartments, SureStay Collection by BW have a pool?

Heri Heights Hotel Apartments, SureStay Collection by BW has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What makes Heri Heights Hotel Apartments, SureStay Collection by BW a romantic place to stay?

Couples dining and a lounge bar, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Heri Heights Hotel Apartments, SureStay Collection by BW.

Is Heri Heights Hotel Apartments, SureStay Collection by BW family-friendly?

You bet! With amenities such as a children's pool, a playground and laundry facilities, it's no surprise that Heri Heights Hotel Apartments, SureStay Collection by BW is a hit with families.

Is there a free airport shuttle available at Heri Heights Hotel Apartments, SureStay Collection by BW?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Heri Heights Hotel Apartments, SureStay Collection by BW?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Heri Heights Hotel Apartments, SureStay Collection by BW?

Check-in begins at noon. Check-out time is 10 AM.

Are pets allowed at Heri Heights Hotel Apartments, SureStay Collection by BW?

No, pets and service animals are not allowed.

Heri Heights Hotel Apartments, SureStay Collection by BW Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 17 out of 54 reviews
Rating 8 - Good. 25 out of 54 reviews
Rating 6 - Okay. 11 out of 54 reviews
Rating 4 - Poor. 1 out of 54 reviews
Rating 2 - Terrible. 0 out of 54 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Soumyadeep

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was an excellent stay. The apartments were big and well maintained.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed

Nice comfortable stay, quiet and safe
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to be. clean and friendly I love it
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccably clean hotel staffed by people who genuinely care. It's nestled among trees and provides a quiet respite from Nairobi. Safe hotel complete with gym, pool, and restaurant. No air conditioning, but it wasn't needed.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Merquiades

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and safe. Housekeeper Joyce was very polite and helpful
Stayed 11 nights in Jul 2025
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would appreciate if they added a gym.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Elly

Liked: Cleanliness, property conditions & facilities, communication
Amazing. Home away from home.
Stayed 3 nights in Feb 2024
Verified

6/10 Okay

QUINETHA

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Just average service and stay, with little Management present in the time of need.
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities

Friendly

We were welcomed with friendly helpful staff, the room and complex is spotless, we are enjoying our stay so much that we are extending thank you to Heri Heights and all the staff.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Elly

Liked: Cleanliness, property conditions & facilities, communication
Amazing
Stayed 3 nights in Jan 2024
Verified

6/10 Okay

Mary

Liked: Staff & service, amenities
Been staying here for years and cleaning in the rooms has gone down. Found mold in bathroom and toilet holder was gross as had poop stain. Staircase was lose. Breakfast was limited and few healthy options
Stayed 3 nights in Dec 2025
Verified

8/10 Good

candace

Liked: Room comfort, communication

Good price Great size

This stay was one three-part stay. There were a few challenges with the rooms and with myself, as I traveled with a broken leg. However, the staff was very helpful. They assisted us in every way they could. I would stay here again.
Stayed 6 nights in Dec 2022
Verified

10/10 Excellent

Domenico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sono stato molto bene, la struttura è bene organizzata e gli appartamenti comodi e spaziosi. Buon ristorante, bella piscina e personale simpatico ed estremamente disponibile.
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Richard

Liked: Room comfort, communication

Could Be Better

Heri Heights is a nice place but the wi-fi is very poor, cleanliness not the best our first night was interrupted by a noise after complaining to the staff this was sorted and our 2nd night was a peaceful.
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

Elly

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing place.. the rooms are huge.. I am definitely staying here again.
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

david

Liked: Cleanliness, room comfort, communication
Nice place
Stayed 4 nights in Feb 2021
Verified

6/10 Okay

Temwa

Quiet and Convinient

It was ok
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nairobi

The room is spacious and very clean, staff are very friendly and helpful.
Stayed 6 nights in Mar 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
The staff are a gem here and keep this place shining. However, the management needs to pay attention to the maintenance and conveniences offered at similar types of properties to keep this place relevant and competitive. Services are lacking and accommodations just ok, nothing exemplary.
Stayed 2 nights in Aug 2018
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Heri Heights is relaxing, secure and quiet. The location is great for excursion and local travel. However, it falls short for apartment - hotel travelers needs for in house conveniences. The check in experience needs system and process improvement. Eve from the front office was exemplary in facilitating my accommodation despite these gaps. Accommodations are clean and spacious, however, in need of maintenance. The restaurant offerings are ok but there are plenty options nearby.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

COMFORTABLE CLEAN & RELAXING.

My stay at Heri Heights was very nice polite helpful staff makes it a more relaxed time spent. Although a taxi is required to venture out. I would recommend Heri Heights and am looking for another stay there some time later this year.
Stayed 5 nights in Feb 2018
Verified

8/10 Good

Karin

Liked: Cleanliness, staff & service, room comfort

Bra och bekvämt

Trevligt och bekvämt lägenhetsboende. Snabb incheckning, bra frukost och taxiservice på området. Lägenheterna är dock lite nedgångna och borde snart behöva en uppfräschning.
Stayed 1 night in Aug 2017
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heri Heights: Nairobi near town

Heri Heights is close to town, walking there or back through the university of Narobi residences area. The nearby Arboretum has attractive walking paths for a day break too. Cafe for breakfast and other meals means you seek outside options only when you want to. Kitchens are well enough equipped to allow you to self cater, and the hotel offers to shop for you at need. As a rule, meats are tastier but much smaller and tougher cuts than you may expect, and fruits and vegetables are varied and very good. Wireless internet is good and quick, though it can overload when the apartments are all full. Energy saving has upgraded some lighting to LED, with compact fluorescents in most standard bulb fittings. Wardrobe space is generous. Nairobi traffic is justly notorious. Especially at mornings and evenings, expect near gridlock and long travel times around town. You'll be able to get advice on how much time travel will need, if you need to arrive at a certain time.
Stayed 7 nights in Jun 2017
Verified

8/10 Good

duke

Liked: Cleanliness, staff & service, room comfort

Nice hotel to stay longer

security is well covered and equipment of kitchen is good enough. If mosquito and ant do not show up, it is much better.
Stayed 2 nights in Jun 2017
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food was served luke warm and cold, would not eat at the hotel if I was to book again. Other than that every thing else was very good and I would stay there again.