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ibis Styles Nairobi Westlands

3.5 star property
Hotel with 2 restaurants, near Nairobi National Museum

Photo gallery for ibis Styles Nairobi Westlands

Exterior
2 restaurants, breakfast, lunch served; local and international cuisine
Miscellaneous
1 bedroom, premium bedding, pillow-top beds, in-room safe
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$161
includes taxes & fees
4 Feb - 5 Feb

Explore the area

View map
Rhapta Road, Westlands, Nairobi, 00800
  • Place, Sarit Centre
    ‪10 min walk‬
  • Place, Westgate Shopping Mall
    ‪16 min walk‬
  • Place, Nairobi National Museum
    ‪2 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 3 Single Beds

Standard Room, 3 Single Beds

Standard Room, 3 Single Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Pillow-top bed
  • City view
  • 17 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room, 2 Double Beds (Trendy)

Double Room, 2 Double Beds (Trendy)

Double Room, 2 Double Beds (Trendy)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Separate bedroom
Premium bedding
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Single Beds (Trendy)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Single Beds (Trendy)

8.0 out of 10
Very good
(4 reviews)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Pillow-top bed
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

8.4 out of 10
Very good
(8 reviews)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Pillow-top bed
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Room, 1 Double Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 Double Bed

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Pillow-top bed
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 Double Bed

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Separate bedroom
Premium bedding
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(15 reviews)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Pillow-top bed
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Pillow-top bed
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Nairobi

Ibis Styles Nairobi Westlands puts you in the centre of Nairobi, 2.5 km (1.5 mi) from Nairobi National Museum and 4.1 km (2.6 mi) from Uhuru Park. Highlights at this hotel include 2 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering at Revitalize Wellness Centre can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and reflexology. The restaurant, Utamu Restaurant, is open for breakfast, lunch and dinner. Enjoy the nightclub and gym as well as access to bike hire. Business amenities include meeting rooms, a business centre, and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free cruise terminal shuttle. .Places within a 15-minute drive of this 3.5-property class Muthangari hotel include Kenyatta International Convention Centre and United Nations Office at Nairobi.

What's nearby

  • Sarit Centre - 10 min walk - 0.9 km
  • Westgate Shopping Mall - 16 min walk - 1.4 km
  • Arboretum - 20 min walk - 1.7 km
  • Nairobi National Museum - 2 min drive - 2.3 km
  • University of Nairobi - 2 min drive - 2.3 km

Getting around

  • Syokimau Station - 29 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 31 min drive

Restaurants

  • ‪ArtCaffe Gastro Bar - ‬8 min walk
  • ‪270° Rooftop - ‬3 min walk
  • ‪Fogo Gaucho - ‬9 min walk
  • ‪Peppertree - ‬5 min walk
  • ‪The Beer District - ‬8 min walk

About this property

ibis Styles Nairobi Westlands

Hotel with 2 restaurants, near Nairobi National Museum
Ibis Styles Nairobi Westlands offers its guests a full-service spa and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

Business amenities include a business centre, meeting rooms, and limo/town car service. A nightclub, a rooftop terrace, and spa services are also featured at the business-friendly ibis Styles Nairobi Westlands. An area shuttle within 30 kilometres and an airport shuttle (available 24 hours) are available for a fee. Self parking is free.

This 3.5-star Nairobi hotel is smoke free.

  • 1 building
  • 280 guestrooms or units
  • 11 levels
  • 2 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Built in 2016
  • Nightclub
  • Deli
  • Terrace on the roof
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Garden
  • Lift
  • No smoking on site
  • Water dispenser
Ibis Styles Nairobi Westlands offers 280 accommodations with a safe and complimentary bottles of water. This individually decorated accommodation includes desks. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Revitalize Wellness Centre has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath.

The spa is open selected days. Children under 9 years old are not allowed in the spa without adult supervision. Guests under 9 years old are not allowed in the spa.

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  • Parking included
  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 30 kilometres
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Free cruise terminal shuttle
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free secured self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kilele Lounge
  • Skybar
  • Utamu Restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Nightclub

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Spa open select days
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 10:00 AM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ibis Styles Nairobi Westlands

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 per person
  • Airport shuttle fee: USD 20 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property Registration Number CPR/2010/29781

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

ibis Styles Nairobi Westlands Hotel
ibis Styles Westlands Hotel
ibis Styles Westlands
ibis Styles Nairobi Westlands Hotel
ibis Styles Nairobi Westlands Nairobi
ibis Styles Nairobi Westlands Hotel Nairobi

Frequently asked questions

What is the cancellation policy at ibis Styles Nairobi Westlands?

Ibis Styles Nairobi Westlands offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ibis Styles Nairobi Westlands?

As of 1 Feb 2026, prices found for a 1-night stay for 2 adults at ibis Styles Nairobi Westlands on 4 Feb 2026 start from NZ$161.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ibis Styles Nairobi Westlands?

Yep, ibis Styles Nairobi Westlands has a free self car park.

Is there a spa on site at ibis Styles Nairobi Westlands?

Yep, Revitalize Wellness Centre is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

What luxury perks are available at ibis Styles Nairobi Westlands?

Ibis Styles Nairobi Westlands features a full-service spa, a nightclub and 2 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes ibis Styles Nairobi Westlands a romantic place to stay?

Couples spa treatments and garden-view dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at ibis Styles Nairobi Westlands.

Is ibis Styles Nairobi Westlands family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that ibis Styles Nairobi Westlands is a hit with families.

Does ibis Styles Nairobi Westlands serve breakfast?

You bet, buffet breakfast is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at ibis Styles Nairobi Westlands?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at ibis Styles Nairobi Westlands?

Yep, you can grab a meal at ibis Styles Nairobi Westlands's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at ibis Styles Nairobi Westlands?

Check-in begins at 10:00 AM. Check-out time is 10 AM.

Are pets allowed at ibis Styles Nairobi Westlands?

No, pets and service animals are not allowed.

ibis Styles Nairobi Westlands Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 383 out of 748 reviews
Rating 8 - Good. 228 out of 748 reviews
Rating 6 - Okay. 63 out of 748 reviews
Rating 4 - Poor. 37 out of 748 reviews
Rating 2 - Terrible. 37 out of 748 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

JONATHAN INCHOONG, Hoffman Estates

Stayed 2 nights in Oct 2025

6/10 Okay

Philip

Liked: Staff & service
Tiny bathroom that was hard to move around in. No mini fridge which was disappointing
Stayed 4 nights in Oct 2025

8/10 Good

Yaman

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Meaza

Stayed 1 night in Oct 2025

8/10 Good

Delphine

Liked: Cleanliness
It was all good
Stayed 4 nights in Oct 2025

8/10 Good

Lerone

Stayed 1 night in Sep 2025

4/10 Poor

Devon

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ibis Styles needs to re-train or replace certain staff, especially one of the housekeepers, one of the ground floor bakery workers, and the security guard at the front entrance to the rooftop restaurant. Some staff lack interpersonal skills, such as acknowledging when a customer is at the counter waiting to be served, or questioning a hotel guest about whether their visiting guest has proper ID while in the middle of bringing hotel restaurant food back to their room. I do not plan to stay at Ibis Styles again.
Stayed 19 nights in Jul 2025

10/10 Excellent

Faith

Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was perfectly clean and the choice of restaurants and areas to relax in outside of the room were amazing. The new Kilele rooftop restaurant has a spectacular Nairobi skyline view
Stayed 1 night in Sep 2025

8/10 Good

Noha, NEWTON CENTER

Stayed 7 nights in Sep 2025

6/10 Okay

Connie, Kelowna

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Amro, Dumont

Stayed 1 night in Sep 2025

10/10 Excellent

Kelvin, West Palm Beach

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the security feature that only allows you to have a key to your floor
Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay. Staff were friendly and the service was professional
Stayed 3 nights in Sep 2025

6/10 Okay

Barbara

Stayed 1 night in Sep 2025

10/10 Excellent

Moses

Stayed 1 night in Sep 2025

8/10 Good

Agar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

6/10 Okay

Tamuno

Stayed 1 night in Aug 2025

10/10 Excellent

Julia, Menlo Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good option for an overnight stay before starting the safari trip. The room we stayed was a bit small for three people. The breakfast was good and the staff was very friendly and helpful.
Stayed 1 night in Jul 2025

6/10 Okay

Tamuno

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2025

8/10 Good

Kenneth

Liked: Cleanliness
Generally good for the price
Stayed 2 nights in Aug 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt very safe staying at the hotel. In the Westland’s area so it was very close to everything and we were able to easily take Ubers everywhere. Would stay again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Nathan

Liked: Amenities, property conditions & facilities
Small safe and modern property near to restaurants and shopping.
Stayed 5 nights in Aug 2025

8/10 Good

Aniza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay,

The hotel itself was good, clean, safe and overall a nice place to stay. However, our check-in experience was frustrating. We booked a room with three single beds for two adults and one child (my 15-year-old daughter). At reception, the staff member insisted that in their system a 15-year-old is considered an adult and argued that our booking was for two adults and one child. I explained that Hotels.com clearly shows 15 as a child, and regardless, we had booked three beds, so the point was irrelevant. She was dismissive, rude, and lacking in basic courtesy. On top of that, she tried to charge us $30 for early check-in, claiming the standard check-in time was 12pm, while my booking confirmation clearly stated 10am. Fortunately, another staff member overheard the situation, stepped in, and handled everything kindly and professionally. Thanks to them, we were able to check in smoothly around 9am. Overall: The hotel is good and comfortable, but the first receptionist left a bad impression. I hope the management ensures more consistent training in professionalism and customer service, as one staff member saved what could have been a very unpleasant start
Stayed 5 nights in Jul 2025

6/10 Okay

Devon

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ibis Style has a staff behavior problem. Most staff are professional and perform their duties well. However, some housekeeping and restaurant workers have terrible service and attitudes. For example, one employee at the ground floor bakery did not acknowledge my presence at the front counter for approximately 15 minutes while I stood their wondering if my order was ready or still being prepared. She didn't even look at me or indicate to me that she would be with me once she was finished. No other customers were there waiting. Also, one of the rooftop security staff just outside the entrance to the Roof, stopped me and my guest while I was holding a large tray of food so he could ask me several different questions about where exactly I was going and whether I reserved a room for two people and then whether my guest had left her ID at the front desk. It's very irritating to experience this after having been there for over a week and while in the middle of holding a large tray of food. Just call my room to get clarification. It makes you feel like an underage person to be questioned in such a manner. Lastly, the housekeeping needs to be more consistent in when they will come to clean your room. I don't think these housekeepers understand that people are traveling from different parts of the world and from very different time zones, and that inconsistent housekeeping visits, from 9 am to even 3 pm, can be very disruptive to guest's sleep patterns.
Stayed 5 nights in Aug 2025