10/10 Excellent
Kadir, Toronto on
9 Dec 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kadir
Stayed 4 nights in Dec 2020
Ismarriot Hotel and Resort
3.5 star property
Photo gallery for Ismarriot Hotel and Resort
Reviews
7.07.0 out of 10
Good
Popular amenities
- Spa
- Parking included
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Gym
Explore the area
1st Avenue, 12th Street, General Waruingi Street, Nairobi, 00100
- Nairobi City StadiumPlace, Nairobi City Stadium3 min drive
- Nairobi National ParkPlace, Nairobi National Park9 min drive
- Thika Road MallPlace, Thika Road Mall9 min drive
- Nairobi (NBO-Jomo Kenyatta Intl.)Airport, Nairobi (NBO-Jomo Kenyatta Intl.)19 min drive
Room options
View all photos for Single Room
Single Room
- Sleeps 1
- 1 Single Bed
View all photos for Superior Room
Superior Room
- 1 bedroom
- Sleeps 2
- 1 King Bed
View all photos for Double Room
Double Room
- Sleeps 2
- 2 Single Beds
View all photos for Executive Room
Executive Room
- Sleeps 2
- 1 King Bed
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About the area
Nairobi
At Ismarriot Hotel and Resort you'll be 2.4 km (1.5 mi) from Nairobi City Stadium and 3.1 km (1.9 mi) from August 7th Memorial Park. Highlights at this hotel include a restaurant, free self-parking and a 24-hour gym. .At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas and spa services. Each morning continental breakfast is served between 7:00 AM and 9:00 AM. There's also the convenience of an area shuttle. .Attractions within a 15-minute drive of this 3.5-property class Eastleigh hotel include Nairobi National Park and Thika Road Mall.
What's nearby
- Nairobi City Stadium - 3 min drive - 1.8 km
- Kenyatta International Convention Centre - 4 min drive - 3.3 km
- Nairobi National Park - 9 min drive - 6.3 km
- Thika Road Mall - 9 min drive - 9.8 km
- United Nations Office at Nairobi - 10 min drive - 8.8 km
Getting around
- Lukenya (Kitengela) Station - 27 min drive
- Nairobi (WIL-Wilson) - 19 min drive
Restaurants
- Addis Restaurant - 7 min walk
- Asmara - 2 min drive
- Crossroad Bar
- Laaleys Restuarant - 1 min walk
- Shabelle Coffee & Restaurant - 6 min walk
About this property
Ismarriot Hotel and Resort
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An area shuttle within 5 kilometres is available for a fee. A 24-hour fitness centre, spa services, and a library are also featured at the business-friendly Ismarriot Hotel and Resort. Self parking is free.
Smoking is allowed in designated areas at this 3.5-star Nairobi hotel.
- 60 guestrooms or units
- Breakfast available (surcharge)
- Dry cleaning
- Front desk (24 hours)
- Staff members are multilingual
- Tour and ticket information
- Concierge
- Library
- Television in lobby
- Smoking in designated areas
- Bar or lounge
- 1 conference room
- Dining venue
Ismarriot Hotel and Resort offers 60 air-conditioned accommodations with a hairdryer and free toiletries. Rooms open to balconies or patios. Televisions come with satellite channels.
Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Guests can pamper themselves by indulging in the on-site spa services. Services include manicures and pedicures.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Area shuttle (surcharge) up to 5 kilometres
- Free self parking on site
- Limited on-site self parking
Food and drink
- Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: KES 707 for adults and KES 707 for children
- A bar/lounge
- A restaurant
Things to do
- 24-hour gym
- Library
- TV in common areas
Conveniences
- 24-hour front desk
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Tour and ticket assistance
Business services
- Meeting room
Spa
- Manicures/pedicures
More
- Designated smoking areas
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
Bathroom
- Free toiletries
- Hair dryer
- Private bathroom
- Shower
- Soap
- Toilet paper
- Towels provided
Entertainment
- 43-inch TV with satellite channels
Food and drink
- Electric kettle
- Limited room service
More
- Air conditioning
- Desk
- Iron/ironing board on request
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for continental breakfast: from approximately KES 707 for adults and from KES 707 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash.
We should mention
- Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Property is also known as
Ismarriot And Resort Nairobi
Ismarriot Hotel and Resort Hotel
Ismarriot Hotel and Resort Nairobi
Ismarriot Hotel and Resort Hotel Nairobi
Frequently asked questions
What is the cancellation policy at Ismarriot Hotel and Resort?
Ismarriot Hotel and Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.
Is parking available at Ismarriot Hotel and Resort?
Yep, Ismarriot Hotel and Resort has a free self car park.
Is there a spa on site at Ismarriot Hotel and Resort?
There's no onsite spa, but this property does offer spa services.
What makes Ismarriot Hotel and Resort a romantic place to stay?
A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Ismarriot Hotel and Resort.
Does Ismarriot Hotel and Resort serve breakfast?
Yeah, continental breakfast is offered daily between 7:00 AM and 9:00 AM.
Is there a free airport shuttle available at Ismarriot Hotel and Resort?
No, Ismarriot Hotel and Resort does not offer an airport shuttle service.
Is there a bar or restaurant at Ismarriot Hotel and Resort?
Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?
What time are check-in & check-out at Ismarriot Hotel and Resort?
Check-in begins at 2:00 PM. Check-out time is 10:00 AM.
Are pets allowed at Ismarriot Hotel and Resort?
No, pets are not allowed.
Ismarriot Hotel and Resort Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 2 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 2 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 2 reviews
2 - Terrible
0
7.0/10
Cleanliness
8.0/10
Staff & service
10/10
Amenities
7.0/10
Property conditions & facilities
Reviews
4/10 Poor
Michael
22 Feb 2020
Disliked: Cleanliness, property conditions & facilities
Disappointed in hotels.com
You get what you pay for... Which in my case was a giant headache between the hotel itself and hotels.com...i prepaid using the website but the hotel said I need to pay cash...after being over an hour on phone/chat with hotels.com they finally decided to refund my money. I expected a little more on the basis of wasting so much of my time, the truth is hotels.com shouldn't have this hotel available on the site.
Michael
Stayed 1 night in Feb 2020