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JW Marriott Hotel Nairobi

Property class: 4.5

Photo gallery for JW Marriott Hotel Nairobi

A modern bathroom with a large bathtub, two sinks, and a bench.
Creator video - submitted by Bee Mehmel
A modern hotel lobby with a central water feature and a sign reading "JW MARRIOTT".
A modern hotel lobby with a central fountain, a wooden ceiling, and a large glass entrance.
A rooftop pool area with lounge chairs, a bar, and a wall of greenery.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Air-conditioning
The current price is NZ$520
includes taxes & fees
21 Nov - 22 Nov

Explore the area

View map
Chiromo Lane, Westlands, Nairobi, 800
  • Place, University of Nairobi
    ‪8 min walk‬
  • Place, Nairobi National Museum
    ‪8 min walk‬
  • Place, Sarit Centre
    ‪17 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪21 min drive‬

Room options

View all photos for Club Room, 1 King Bed, City View

A modern hotel room with a bed, a desk with a laptop, a television, and a bookshelf.

Club Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, City View

A modern hotel room with a sofa, two armchairs, a coffee table, and a view of the city through large windows.

Executive Suite, 1 Bedroom, City View

  • City view
  • 101 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A modern hotel room with a large bed, a seating area, a TV, and a city view.

Standard Room

9.8 out of 10
Exceptional
(10 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite, 1 Bedroom, Smoking, City View

A modern hotel room with a large bed, a sofa, a small table, and a nightstand. The room has a large window offering a city view.

Junior Suite, 1 Bedroom, Smoking, City View

  • City view
  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, City View

A modern kitchen with a marble countertop, pendant lights, and a city view.

Apartment, 1 Bedroom, City View

  • City view
  • 77 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

A modern kitchen with a round dining table, light-colored chairs, and a built-in microwave.

Apartment, 2 Bedrooms

  • City view
  • 113 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms, City View

A hotel room with a large bed, a chair, a nightstand with a radio, and a view of the city through large windows.

Apartment, 3 Bedrooms, City View

  • City view
  • 196 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Double Beds

View all photos for Club Room, 2 Double Beds, City View

A modern hotel room with two large beds, a view of the city, and a balcony with a chair.

Club Room, 2 Double Beds, City View

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room

A modern hotel room with two large beds, a view of the city, and a balcony with a chair.

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

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About the area

Nairobi

You'll be connected to a shopping centre at JW Marriott Hotel Nairobi, and within a 20-minute stroll of Nairobi National Museum and Sarit Centre. Highlights at this luxury hotel include 4 restaurants, 2 bars/lounges and a full-service spa. .A relaxing visit to Spa by JW can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and steam room. The family restaurant, Myna, serves international cuisine and is open for breakfast, lunch and dinner. Hudson Bar and Grill is the hotel's own sports bar, serving drinks along with lunch and dinner. Enjoy the outdoor swimming pool, 24-hour gym, sauna and pool loungers. 18299 square feet (1700 square metres) of event facilities include 10 meeting rooms and a conference centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. There's also free valet parking, along with the convenience of car rentals on site. .With a stay at this 4.5-property class Westlands hotel, you'll be 1.9 km (1.2 mi) from Westgate Shopping Mall and 3.3 km (2 mi) from National Archives.

What's nearby

  • University of Nairobi - 8 min walk - 0.7 km
  • Nairobi National Museum - 8 min walk - 0.7 km
  • Sarit Centre - 17 min walk - 1.4 km
  • Kenya National Theatre - 20 min walk - 1.7 km
  • Westgate Shopping Mall - 2 min drive - 1.9 km

Getting around

  • Syokimau Station - 27 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 17 min drive

Restaurants

  • ‪Myna - ‬4 min walk
  • ‪Mr. Pang - ‬3 min walk
  • ‪Mughal Indian Cuisine - ‬1 min walk
  • ‪Executive Lounge - ‬4 min walk
  • ‪Hudson Tavern Bar & Grill - ‬3 min walk

About this property

JW Marriott Hotel Nairobi

JW Marriott Hotel Nairobi offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 18299 square feet (1700 square metres) and includes a conference centre. A 24-hour fitness centre, a rooftop terrace, and spa services are also featured at the luxury JW Marriott Hotel Nairobi. Self parking and valet parking are free.

This 4.5-star Nairobi hotel is smoke free.

  • 366 guestrooms or units
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 18299 sq ft of conference space
  • 1700 sq. m of conference space
  • Built in 2024
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
JW Marriott Hotel Nairobi offers 366 air-conditioned accommodations with minibars and complimentary bottles of water. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. Business-friendly amenities include desks, desk chairs and telephones. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding. Cots/infant beds (complimentary) are also available.
Spa by JW has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Hudson Bar and Grill
  • Midi Cafe and Patisserie
  • Mr. Pang Sky Bar & Lounge
  • Mughal
  • Myna

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Children's games
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Conference centre (18,299 square foot of space)

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Telescope

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift (128 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Ballroom
  • Built in 2024
  • Double-glazed windows
  • Lifeguards
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott Hotel Nairobi

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: M-Pesa
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, cash, mobile payments and M-Pesa. For guests' safety, the property includes a fire extinguisher in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Jw Marriott Nairobi Nairobi
Jw Marriott Hotel Nairobi Hotel
Jw Marriott Hotel Nairobi Nairobi
Jw Marriott Hotel Nairobi Hotel Nairobi

Frequently asked questions

What is the cancellation policy at JW Marriott Hotel Nairobi?

JW Marriott Hotel Nairobi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott Hotel Nairobi?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Nairobi on 21 Nov 2026 start from NZ$520, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JW Marriott Hotel Nairobi?

Yep, JW Marriott Hotel Nairobi has a free self car park and free valet parking.

Is there a spa on site at JW Marriott Hotel Nairobi?

Yep, Spa by JW is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does JW Marriott Hotel Nairobi have a pool?

JW Marriott Hotel Nairobi has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at JW Marriott Hotel Nairobi?

JW Marriott Hotel Nairobi features a full-service spa, an outdoor pool and 4 restaurants. All guestrooms come with memory foam beds, premium bedding and 24-hour room service.

What makes JW Marriott Hotel Nairobi a romantic place to stay?

Couples spa treatments and couples dining, as well as memory foam beds in the guestrooms, all help set the scene for a romantic weekend at JW Marriott Hotel Nairobi.

Is JW Marriott Hotel Nairobi family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that JW Marriott Hotel Nairobi is a hit with families.

Is there a free airport shuttle available at JW Marriott Hotel Nairobi?

No, JW Marriott Hotel Nairobi does not offer an airport shuttle service.

Is there a bar or restaurant at JW Marriott Hotel Nairobi?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at JW Marriott Hotel Nairobi?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at JW Marriott Hotel Nairobi?

No, pets and service animals are not allowed.

JW Marriott Hotel Nairobi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 144 out of 168 reviews
Rating 8 - Good. 13 out of 168 reviews
Rating 6 - Okay. 4 out of 168 reviews
Rating 4 - Poor. 4 out of 168 reviews
Rating 2 - Terrible. 3 out of 168 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid stay
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Nairobi. Top restaurants, clean, cold AC, very safe and close to services and shopping options.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very goddððdddddddddfffffff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
This hotel is outstanding. Beautiful rooms, nicely located, and fantastic food.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, latest technology in hospitality and nice ambience
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Superb stay!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast ever!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
JE Marriott Nairobi is the best place to stay at in Nairobi. Affordable luxury coupled with superb service. Their breakfast is also sublime.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
JW Marriott is a perfect home away from home in Nairobi. Am never staying anywhere else when in Nairobi.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was very welcoming and very helpful! I have recently stayed at The Marriott in Amsterdam but Nairobi has exceeded my expectations! Absolutely fantastic!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and incredible experience! The Masai women dressed me up in Masai attire which looked incredible!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel. Rooms, service, location is excellent
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Kenyan hospitality!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, responsive staff and great amenities
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful in all areas (gym, spa, restaurants, reception) and the bed was very comfy.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and pretty hotel
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Amazing hotel. Pure class to everything. Love the level of soundproofing in the rooms. Great breakfast, good restaurants and the pool area is sweet. Great gym as well
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very safe hotel; akin to Fort Knox! A beautiful property with a gorgeous pool and terrific exercise room. Very friendly staff. Breakfast was fabulous!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great for business
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh. The cassava was horrible though
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with great service! Staff is very friendly and helpful.
Stayed 3 nights in May 2025