A luxury stay in Nairobi awaits you at Karen Plains Hotel. You'll be 7.6 km (4.7 mi) from Nairobi National Park and 11.7 km (7.3 mi) from Yaya Centre. Highlights at this aparthotel include in-room free WiFi, fireplaces and heated floors. .Each apartment is soundproofed and features a flat-screen TV with cable channels, along with a dining area, a sitting area and a fenced private garden. Nice touches to enhance your stay include bathrobes and slippers, while a memory foam bed and premium bedding invite a good night's rest. A pillow menu, a down duvet and free bottled water are also available. .A pampering day can include deep-tissue massages and Swedish massages along with body wraps, body scrubs and mani/pedis. 753 square feet (70 square metres) of event facilities include 10 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and coworking space. Other amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Each morning English breakfast is served between 9:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Sights within a 20-minute drive of this 5-property class Karen aparthotel include Uhuru Park and University of Nairobi.
Karen Plains Hotel offers its guests a full-service spa and a health club. There's a snack bar/deli on site. Business amenities include a 24-hour business centre, 10 meeting rooms, and coworking spaces.
WiFi is free in public spaces. Event space at this aparthotel measures 753 square feet (70 square metres) and includes a conference centre. The luxury Karen Plains Hotel also features a vending machine, laundry facilities, and discounted use of a nearby fitness facility. You'll have access to the health club at a partner property. Free self parking is available. A complete renovation of Karen Plains Hotel was completed in January 2025.
Smoking is allowed in designated areas at this 5-star Nairobi aparthotel.
1 building
70 guestrooms or units
5 levels
Conference rooms
753 sq ft of conference space
70 sq. m of conference space
Built in 2010
Deli
Business centre (24 hours)
Conference centre
Breakfast available (surcharge)
Self-service laundry
Front desk (24 hours)
Lift
Smoking in designated areas
Karen Plains Hotel offers 70 accommodations, which are accessible via exterior corridors and feature fireplaces and complimentary bottles of water. This individually decorated and furnished accommodation has separate dining areas and includes day beds and dining tables. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.
This Nairobi aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include offices, desks and desk chairs. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages, sports massages, Swedish massages and body wraps. The spa is equipped with a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Wheelchair-accessible parking and van parking available
Food and drink
Electric kettle
Tea bags/instant coffee
Dining
Daily English breakfast available 9:00 AM to noon for a fee: USD 10 for adults and USD 5 for children
Dining table
Snack bar/deli
Bedrooms
Day bed
Down comforter
Egyptian cotton sheets
Hypo-allergenic bedding
Memory foam mattress
Pillow menu
Bathroom
1 private bathroom
Dressing gowns
Free toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Living spaces
Dining table
Fireplace
Heated floor
Separate dining area
Separate sitting area
Entertainment
40-inch flat-screen TV with cable channels
Art gallery
Netflix
Streaming services
Outdoor areas
Fenced yard
Laundry
Laundry facilities
Work spaces
10 meeting rooms
24-hour business centre
Conference centre (753 square foot of space)
Coworking space
Desk chair
Laptop workspace
Office
Comfort
Portable fan
Pets
Pet friendly
Pets stay free
Food and water bowls
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
10 accessible parking spaces
Accessible bathtub
Accessible shuttle
Area rug in room
Area rugs in public areas
Assistive listening devices
Assistive listening devices in meeting rooms
Braille/raised signage
Ceiling hoist
Cobblestone flooring in public areas
Doorbell and phone notification
Front entrance ramp
Gravel flooring in public areas
Hand-held showerhead
Hardwood flooring in public areas
Hardwood flooring in room
High-pile carpet in room
In-room accessibility
Lever door handles
Lift (71 centimetre wide door)
Phone accessibility kit
Portable hoist available
Sign language-capable staff
Smooth flooring in public areas
Smooth flooring in room
Thin carpet in public areas
Thin carpet in room
Tile flooring in public areas
Tile flooring in room
Valet for wheelchair-equipped vehicles
Vibrating pillow alarm
Visual doorbell notification
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs on site
Designated smoking areas
Services and conveniences
24-hour front desk
Daily housekeeping
Free bottled water
Local maps
Restaurant dining guides
Vending machine
Location highlights
In the suburbs
Things to do
Designer stores
Fitness classes
Gym
Health club
Shopping centre
Health club (partner property) nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Mosquito nets
Fire extinguisher
General
1 building
5 floors
70 units
Access via exterior corridors
Built in 2010
Connecting units available
Gated community
Individual decor
Individual furnishings
Renovated - January 2025
Soundproofing
Policies
Check-in
Check-in start time: midnight; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
The property charges 20 per cent for credit card payments
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you to complete the following before checking out:
Strip any used beds and gather used towels
Remove personal items and remove leftover food and drinks
Turn off the lights, lock the doors and return the keys
Access methods
Staffed front desk, key retrieval
Pets
Pets are welcome and stay free
Food and water bowls are available
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit is payable by PayPal and is due within 48 hours of booking the reservation.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for English breakfast: from approximately USD 10 for adults and from USD 5 for children
Credit card charges are subject to a surcharge of 20 per cent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in all accommodation.
We should mention
Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Property is also known as
karen plains hotel Nairobi
karen plains hotel Aparthotel
karen plains hotel Aparthotel Nairobi
Frequently asked questions
Is parking available at Karen Plains Hotel?
Yep, Karen Plains Hotel has a free self car park.
How much does it cost to stay at Karen Plains Hotel?
As of 28 Mar 2026, prices found for a 1-night stay for 2 adults at Karen Plains Hotel on 5 Apr 2026 start from NZ$156, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a spa on site at Karen Plains Hotel?
Yep, there is an onsite spa at Karen Plains Hotel. You'll enjoy heaps of services like body wraps, body scrubs and body treatments, as well as deep-tissue massages.
What luxury perks are available at Karen Plains Hotel?
This property features a full-service spa, as well as memory foam beds and premium bedding.
Does Karen Plains Hotel serve breakfast?
Sure does, English breakfast is available daily from 9:00 AM to noon.
Is there a free airport shuttle available at Karen Plains Hotel?
No, Karen Plains Hotel does not offer an airport shuttle service.
What time are check-in & check-out at Karen Plains Hotel?
Check-in begins at midnight. Check-out time is 10:00 AM.
Are pets allowed at Karen Plains Hotel?
Furry friends are welcome at Karen Plains Hotel, with food and water bowls on offer.
Karen Plains Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 8 out of 10 reviews
10 - Excellent
8
Rating 8 - Good. 1 out of 10 reviews
8 - Good
1
Rating 6 - Okay. 1 out of 10 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 10 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 10 reviews
2 - Terrible
0
9.6/10
Cleanliness
8.8/10
Amenities
9.6/10
Property conditions & facilities
Reviews
10/10 Excellent
marshall
15 Mar 2026
From the moment I arrived to the moment I left I had the best treatment ever as I was welcomed with cheerful smile and great hospitality. A lady called Sharon who welcomed me went out of her way to make me feel at home and made me settle in well. The room was a great standard and kitted out with all modern cons. I will definitely book here again. The close proximity to the mall makes it more ideal.
Room was very clean and comfortable. The staff, excellent. Thanks very much to Sharon, Sheila and Hellen for taking extra steps to ensure guests are comfortable.
Wonderful job.
The rooms are spacious. Really loved my stay there. Its opposite to a shopping mall which is a great advantage.
The staff were absolutely amazing. Especially Sheila. She was outstanding. Very professional and helpfull.
The only downfall was the water wwas cold on some days.
Pelagia
Stayed 5 nights in Sep 2025
10/10 Excellent
Elsa
Travelled with family
22 Jan 2026
Liked: Cleanliness, room comfort
Elsa
Stayed 8 nights in Jan 2026
10/10 Excellent
Elsa
Travelled with family
15 Jan 2026
Liked: Cleanliness, room comfort
Very nice staff, nice hotel, very clean. I stayed her for 1 month. Will definitely come back.