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Ngong Hills Hotel

3.5 star property

Photo gallery for Ngong Hills Hotel

A covered outdoor area with a wooden structure, multiple hanging lights, and a brick building in the background.
Lobby sitting area
Premium bedding, Tempur-Pedic beds, in-room safe, desk
Lounge
A hotel hallway with a carpeted floor, framed artwork on the walls, and recessed lighting.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar
The current price is NZ$178
includes taxes & fees
30 July - 31 July

Explore the area

View map
Ngong Road, Nairobi
  • Place, Prestige Plaza
    ‪7 min walk‬
  • Place, Yaya Centre
    ‪10 min walk‬
  • Place, Royal Nairobi Golf Club
    ‪12 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior Room

A hotel room with a large bed, a wooden floor, a painting on the wall, and a mirror above the bed.

Superior Room

7.0 out of 10
Good
(2 reviews)
  • 210 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room with City View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Twin Room with City View

  • 210 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room with private Bathroom

A hotel room with a large bed, a wooden floor, a painting on the wall, and a mirror above the bed.

Family Room with private Bathroom

  • 490 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Suites

A modern living room with a sofa, a desk, and a chair. There is a painting on the wall and a vase with flowers on the desk.

Superior Suites

  • 490 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

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About the area

Nairobi

Ngong Hills Hotel places you in the centre of Nairobi, within just a 15-minute stroll of Prestige Plaza and Yaya Centre. Highlights at this hotel include a restaurant, a bar/lounge and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Other amenities include a coffee shop/cafe, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Within a 20-minute drive of this 3.5-property class Woodley hotel, attractions include Nairobi National Park and Village Market.

What's nearby

  • Prestige Plaza - 7 min walk - 0.6 km
  • Yaya Centre - 10 min walk - 0.9 km
  • Royal Nairobi Golf Club - 12 min walk - 1.0 km
  • Lucky 8 Casino - 2 min drive - 1.5 km
  • David Sheldrick Wildlife Trust - 4 min drive - 2.6 km

Getting around

  • Syokimau SGR Railway Station - 31 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 33 min drive

Restaurants

  • ‪Ashaki Grill & BBQ - ‬7 min walk
  • ‪Ozone Grill - ‬3 min walk
  • ‪Mchana Pub & Grill - ‬7 min walk
  • ‪Rio Coffee And Restaurant - ‬8 min walk
  • ‪Cakes and Muffins Restaurant - ‬4 min walk

About this property

Ngong Hills Hotel

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 107640 square feet (10000 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Ngong Hills Hotel. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Nairobi hotel.

  • 1 building
  • 110 guestrooms or units
  • 5 levels
  • 107640 sq ft of conference space
  • 10000 sq. m of conference space
  • Built in 2015
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Ngong Hills Hotel offers 110 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Tempur-Pedic beds feature premium bedding. A pillow menu is available. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with premium satellite channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 15 to 35 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 107,640 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in room
  • Front entrance ramp
  • Hardwood flooring in room
  • No lift
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (130 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ngong Hills Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 to 35 for adults and USD 10 to 15 for children
  • Airport shuttle fee: USD 35 per vehicle
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Ngong Hills Hotel Nairobi
Ngong Hills Hotel
Ngong Hills Nairobi
Ngong Hills
Ngong Hills Hotel Hotel
Ngong Hills Hotel Nairobi
Ngong Hills Hotel Hotel Nairobi

Frequently asked questions

What is the cancellation policy at Ngong Hills Hotel?

Ngong Hills Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ngong Hills Hotel?

As of 30 Jun 2026, prices found for a 1-night stay for 2 adults at Ngong Hills Hotel on 30 Jul 2026 start from NZ$178, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Ngong Hills Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as comfy beds in the guestrooms, all help set the scene for a romantic weekend at Ngong Hills Hotel.

Does Ngong Hills Hotel serve breakfast?

Yep, buffet breakfast is on offer daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Ngong Hills Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Ngong Hills Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Ngong Hills Hotel?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Ngong Hills Hotel?

No, pets and service animals are not allowed.

Is there a golf course on site at Ngong Hills Hotel?

There isn't one on site, but Royal Nairobi Golf Club is a short 16-minute walk away.

Ngong Hills Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 27 out of 83 reviews
Rating 8 - Good. 35 out of 83 reviews
Rating 6 - Okay. 17 out of 83 reviews
Rating 4 - Poor. 3 out of 83 reviews
Rating 2 - Terrible. 1 out of 83 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rene Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great
Stayed 1 night in Oct 2022
Verified

8/10 Good

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good and convenient for my needs.
Stayed 9 nights in Dec 2023
Verified

10/10 Excellent

Amber

So friendly! Wonderful experience! This was our second stay in 2 years and although it isn’t super close to airport, I feel like I could bypass other options because of the service, cleanliness, and great restaurant!
Stayed 1 night in Apr 2024
Verified

8/10 Good

Yijia

Liked: Cleanliness, staff & service, amenities
The staff is very friendly, and the related facilities of the shower room need to be remodeled
Verified

6/10 Okay

Epiphane

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is just average
Stayed 3 nights in Nov 2024
Verified

8/10 Good

MIDORI

Liked: Cleanliness, staff & service, property conditions & facilities
The location is good. The hotel staffs are very frendly and helpful. You have to be aware that the restaurant serve extreamly slow. It took 50minutes to get pasta for my lunch.
Stayed 9 nights in Sep 2024
Verified

6/10 Okay

Innocent

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hallways are dirty
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Sherrell

The property need to have a better Internet system, and they need to let people be aware that they are responsible for their driver to and from the airport. Other than that the hotel is in a great location. The restaurant food was great and the staff was outstanding they had a lot of respect from the people that let you in the gate to the ones twho prepare your food to the one who clean your room to the ones at the front desk, I enjoyed everything about my stay at this hotel. I stayed there for 12 days and my stay was amazing. This hotel had the best staff I ever meet. I love the way everyone greeted you on a daily basis.
Stayed 12 nights in Jan 2024
Verified

6/10 Okay

Peter

The broken window in my room made me feel cold.
Stayed 4 nights in Nov 2024
Verified

8/10 Good

Marcus

Liked: Cleanliness, amenities, property conditions & facilities
Was a bit crazy cz the staff did not know exactly what to charge and what was booked.
Stayed 4 nights in Oct 2023
Verified

6/10 Okay

Monte

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Restaurant staff was terrible. Ate with a group of friends. 4 of them had their food delivered in about 45 minutes. After 2 hours i finally asked about my meal. 10 minutes later they came and ask me to confirm what i ordered. They rushed my meal, if you can call waiting 2 1/2 hours rushing. Dish was cold and under cooked. No apologies, no we are sorry, just nothing. Food was terrible.
Stayed 2 nights in Jul 2025
Verified

4/10 Poor

Virginia

Disliked: Cleanliness, amenities, property conditions & facilities
I didn't like anything abt the property.
Stayed 6 nights in Apr 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An affordable four star hotel. Worth trying
Stayed 1 night in Apr 2022
Verified

8/10 Good

Andrei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was okay for one night staying.
Stayed 1 night in Dec 2021
Verified

8/10 Good

Edith

Liked: Staff & service, amenities
El hotel esta cerca de tiendas y supermercado. el cuarto que nos todo. el sensor de movimiento tenia problemas, la ducha el agua slia por todos lados, la goma de la puerra del bańo estaba despegada, reporte todo y enseguida fueron a arreglar todo, muy buena respuesta. El desayuno muy bueno. En general nos fue miy bien en este hotel el servicio y atención muy bueno. lo recomiendo.
Stayed 2 nights in Nov 2021
Verified

6/10 Okay

Joseph Mavindu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked their clean room. Friendly staff too. Disliked: when I extended my stay by 2 days, they hicked prices opportunistically
Stayed 3 nights in Sep 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well equipped room. Service was great too - prompt service despite a midnight check-in and very accommodating to my request for a quiet room and late check-out.
Stayed 1 night in Mar 2021
Verified

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasantly surprised

The exterior of the hotel made me question my choice, but our driver said it was very nice. The receptionist was helpful though not overly pleasant. The room was beautiful, modern, comfortable. The location was excellent and not far from the CBD. We would definitely stay here again.
Stayed 1 night in Dec 2020
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
There was Disco music palying that would have kept us awake and we had to change rooms twice to even get to sleep. The room that we were finally put in was small and stuffy.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El precio del hotel no es muy alto y la ubicación son accesibles a centro comercial, el unico problema escel trafico y que las calles son muy malas, hace un ańo estuve por el area y sigue igual las calles.
Stayed 6 nights in Aug 2019
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value....

All good for the price point. Convenient to coffee, shopping, places to eat. Not far from CBD. The Wi-Fi sucks but everything else is pretty good.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Staff always willing to help. Rooms are quiet and exceptionally clean!
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decor of a Hyatt Regency at a Holiday Inn price

Excellent check-in. Room was ready and great choice. Lobby is small with 5 chairs but 100 feet away is great indoor/outdoor lounge areas with room for 50 meetings of business men at same time. Breakfast buffet is a real value when pre-booked in room rate. Excellent food choices, 3 juices, 3 cereals, 10 hot entrees, custom eggs to order, 6 breads, great coffee, 5 fruits for dessert. 20 foot long buffet for breakfast is impressive. Dinner is also buffet just different choices and is expensive and only fair . On busy street which is under construction so there is a constant traffic jam. One hour from airport due to traffic. Nice indoor/outdoor bar for drinks at night. Very good security. No pool or business center. Fast modern elevators. Stayed four nights on business. Would come back again.
Stayed 3 nights in Apr 2019
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a wery good hotell wit good service
Stayed 4 nights in Nov 2018