A luxury stay in Nairobi awaits you at Novotel Nairobi Westlands. You'll be 0.5 km (0.3 mi) from Sarit Centre and 3.4 km (2.1 mi) from The Aga Khan University Hospital. Highlights at this family-friendly hotel include 2 bars/lounges, a full-service spa and a restaurant. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and mani/pedis along with access to the steam room. The restaurant, Gemma's Kitchen & Bar, serves Italian cuisine and is open for breakfast, brunch, lunch and dinner. Rooftop Pool & Bar is the hotel's own rooftop bar, serving drinks along with light fare. Enjoy the outdoor swimming pool, free kids' club, 24-hour gym and steam room. 1755 square feet (163 square metres) of event facilities include 13 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Each morning full breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of free valet parking. .Sights within a 10-minute drive of this 5-property class Spring Valley hotel include Kenyatta International Convention Centre and Village Market.
What's nearby
Westgate Shopping Mall - 3 min walk - 0.3 km
Nairobi Education Centre - Animal Orphanage - 3 min walk - 0.3 km
Sarit Centre - 5 min walk - 0.5 km
Oshwal Religious Centre - 10 min walk - 0.9 km
Karura Forest - 4 min drive - 3.0 km
Getting around
Syokimau Station - 31 min drive
Nairobi (WIL-Wilson) - 21 min drive
Restaurants
Barista & Co. Specialty Coffee (Sarit) - 7 min walk
Fonda's Taqueria Westlands - 6 min walk
Artcaffe - 4 min walk
Sacred Mill Coffee Roasters - 6 min walk
Spring Valley Café - 4 min walk
About this property
Novotel Nairobi Westlands
Luxury hotel with full-service spa and free valet parking
Novotel Nairobi Westlands offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.
Event space at this hotel measures 1755 square feet (163 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and spa services are also featured at the luxury Novotel Nairobi Westlands. Valet parking is free.
This 5-star Nairobi hotel is smoke free.
1 building
347 guestrooms or units
10 levels
2 bars or lounges
Conference rooms
1755 sq ft of conference space
163 sq. m of conference space
Built in 2024
Kid's club (free)
Terrace on the roof
Poolside lounge chairs
Umbrellas for the pool
Conference space
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Storage area for luggage
Front desk safe
Concierge
Garden
Beauty salon
Bellhop
No smoking on site
Locker space
Coffee shop
Bar by the pool
Dining venue
Novotel Nairobi Westlands offers 347 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. 32-inch Smart televisions come with premium satellite channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.
This Nairobi hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
Free secured valet parking on site
Food and drink
Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 for adults and USD 15 for children
2 bars/lounges
A coffee shop/cafe
A poolside bar
A restaurant
Couples/private dining
Restaurants on site
Gemma's Kitchen & Bar
Rooftop Pool & Bar
Social Hub
Trunk & Tandoor
Things to do
24-hour gym
Free children's club
Full-service spa
Outdoor pool
Steam room
Family friendly
Children's games
Free children's club
In-room cot
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Guidebooks
Hair salon
Lockers
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Business services
1,755 square feet of conference space
13 meeting rooms
Outdoors
Garden
Outdoor furniture
Pool loungers
Pool umbrellas
Rooftop terrace
Full-service spa
4 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Spa open daily
Steam room
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hardwood flooring in public areas
Magnifying mirror
No lift
Smooth flooring in public areas
Smooth flooring in room
Stair-free path to entrance
Thin carpet in public areas
Thin carpet in room
Tile flooring in public areas
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchairs on site
More
1 building
10 floors
Ballroom
Banquet hall
Built in 2024
Reception hall
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Down comforter
Free cot
Hypo-allergenic bedding
Pillowtop mattress
Premium bedding
Bathroom
Bathtub or shower
Dressing gowns
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
32-inch smart TV with premium satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Meal delivery service
Minibar
More
Air conditioning
Connecting rooms available
Desk
Desk chair
Electrical adapters
Iron/ironing board
Laptop workspace
Safe
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets: USD 20 per pet, per night, plus a one-time cleaning fee of USD 20
Only dogs and cats are allowed
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are available for USD 30.0 per night.
Free cots (infant beds)!
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: from approximately USD 30 for adults and from USD 15 for children
Pet fee: USD 20 per pet, per night plus a one-off USD 20 cleaning fee
Rollaway bed fee: USD 30.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Diners Club, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
We should mention
Pool access available from 6:00 AM to 7:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Children stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Property is also known as
Novotel Nairobi Westlands Hotel
Novotel Nairobi Westlands NAIROBI
Novotel Nairobi Westlands Hotel NAIROBI
Frequently asked questions
What is the cancellation policy at Novotel Nairobi Westlands?
Novotel Nairobi Westlands offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at Novotel Nairobi Westlands?
As of 13 Dec 2025, prices found for a 1-night stay for 2 adults at Novotel Nairobi Westlands on 21 Dec 2025 start from NZ$266.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is parking available at Novotel Nairobi Westlands?
Yep, Novotel Nairobi Westlands has free valet parking.
Is there a spa on site at Novotel Nairobi Westlands?
Yep, there is an onsite spa at Novotel Nairobi Westlands. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.
Does Novotel Nairobi Westlands have a pool?
Novotel Nairobi Westlands has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:00 AM to 7:00 PM.
What luxury perks are available at Novotel Nairobi Westlands?
Novotel Nairobi Westlands features a full-service spa, an outdoor pool and 2 bars. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.
What makes Novotel Nairobi Westlands a romantic place to stay?
Couples spa treatments and poolside dining, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Novotel Nairobi Westlands.
Is Novotel Nairobi Westlands family-friendly?
You bet! With amenities such as a free children's club and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Novotel Nairobi Westlands is a hit with families.
Does Novotel Nairobi Westlands serve breakfast?
Yeah, full brekkie is offered daily between 6:30 AM and 10:30 AM.
Is there a free airport shuttle available at Novotel Nairobi Westlands?
No, Novotel Nairobi Westlands does not offer an airport shuttle service.
Is there a bar or restaurant at Novotel Nairobi Westlands?
Yep, they've got a poolside bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?
What time are check-in & check-out at Novotel Nairobi Westlands?
Check-in begins at 3:00 PM. Check-out time is noon.