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Pullman Nairobi Upper Hill

Property class: 4

Photo gallery for Pullman Nairobi Upper Hill

A modern lounge area with a sofa, chairs, and a table. There are decorative items on the walls and hanging plants.
Creator video - submitted by Neil’s Travel Picks
Outdoor pool
A restaurant with a booth seating area, potted plants, and pendant lighting.
A hotel room with a large bed, a TV, a desk, and a view of buildings and greenery.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$253
includes taxes & fees
9 Oct - 10 Oct

Explore the area

View map
Kenya Road Upper Hill, Nairobi, Nairobi County, 100
  • Place, Uhuru Park
    ‪15 min walk‬
  • Place, Kenya Railway Golf Club
    ‪18 min walk‬
  • Place, Kenyatta International Convention Centre
    ‪3 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

A hotel room with a large bed, a headboard with a floral mural, two wall sconces, a view of the city through large windows, and a side table with a lamp.

Executive Room, 1 King Bed

  • 89 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a headboard with a floral mural, two wall sconces, a view of the city through large windows, and a side table with a lamp.

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
8.8 out of 10, Excellent, 192 reviews
The price is NZ$220
includes taxes & fees
10 Oct - 11 Oct
Mercure Nairobi Upper Hill

About the area

Nairobi

At Pullman Nairobi Upper Hill you'll be within a 20-minute stroll of Uhuru Park and Kenya Railway Golf Club. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and a water dispenser. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. .Attractions within a 20-minute drive of this 4-property class Upper Hill hotel include Nairobi National Park and Thika Road Mall.

What's nearby

  • Uhuru Park - 15 min walk - 1.3 km
  • Kenya Railway Golf Club - 18 min walk - 1.6 km
  • Nyayo National Stadium - 20 min walk - 1.7 km
  • Strathmore University - 1 min drive - 0.8 km
  • Kenyatta International Convention Centre - 3 min drive - 2.6 km

Getting around

  • Syokimau Station - 24 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 26 min drive

Restaurants

  • ‪Ssence By Paramount - ‬16 min walk
  • ‪friends bar and restaurant - ‬16 min walk
  • ‪Dala lounge and grill - ‬14 min walk
  • ‪Humidor Bar & Lounge - ‬9 min walk
  • ‪Kilimanjaro Food Court - ‬3 min walk

About this property

Pullman Nairobi Upper Hill

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Pullman Nairobi Upper Hill also features an outdoor pool, 24-hour room service, and a lift. Free self parking is available.

This 4-star Nairobi hotel is smoke free.

  • 30 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Pullman Nairobi Upper Hill offers 30 accommodations with laptop-compatible safes and complimentary bottles of water. 55-inch Smart televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

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  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 233 reviews
The price is NZ$204
includes taxes & fees
3 Oct - 4 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 8:00 AM to 5:00 PM (KES 3 per day)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: KES 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pullman Nairobi Upper Hill

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KES 3750.0 per night.
  • Free cots (infant beds)!

Payment types

American ExpressMastercardVisa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KES 30 per person
  • Nearby parking fee: KES 3 per day (328 ft away; open 8:00 AM to 5:00 PM)
  • Rollaway bed fee: KES 3750.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Pullman Nairobi Upper Hill Hotel

Pullman Nairobi Upper Hill Nairobi

Pullman Nairobi Upper Hill Hotel Nairobi

Frequently asked questions

What is the cancellation policy at Pullman Nairobi Upper Hill?

Pullman Nairobi Upper Hill offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pullman Nairobi Upper Hill?

As of 21 Sept 2026, prices found for a 1-night stay for 2 adults at Pullman Nairobi Upper Hill on 9 Oct 2026 start from NZ$253, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pullman Nairobi Upper Hill?

Yep, Pullman Nairobi Upper Hill has a free self car park.

Does Pullman Nairobi Upper Hill have a pool?

Pullman Nairobi Upper Hill has an outdoor pool.

What makes Pullman Nairobi Upper Hill a romantic place to stay?

Romance packages and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Pullman Nairobi Upper Hill.

Is Pullman Nairobi Upper Hill family-friendly?

You bet! With amenities such as an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Pullman Nairobi Upper Hill is a hit with families.

Does Pullman Nairobi Upper Hill serve breakfast?

Sure does, buffet breakfast is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Pullman Nairobi Upper Hill?

No, Pullman Nairobi Upper Hill does not offer an airport shuttle service.

Is there a bar or restaurant at Pullman Nairobi Upper Hill?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Pullman Nairobi Upper Hill?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Pullman Nairobi Upper Hill?

No, pets and service animals are not allowed.

Is there a golf course on site at Pullman Nairobi Upper Hill?

There isn't one on site, but Kenya Railway Golf Club is a short 19-minute walk away.

Pullman Nairobi Upper Hill Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 23 out of 30 reviews
Rating 8 - Good. 5 out of 30 reviews
Rating 6 - Okay. 1 out of 30 reviews
Rating 4 - Poor. 1 out of 30 reviews
Rating 2 - Terrible. 0 out of 30 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff, great security. Their meals are a little expensive.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and comfortable. The staff was very responsive to requests and the breakfast was delicious with a nice variety of foods to select from.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Sherif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no breakfast, but food was superb
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, finding solutions for unexpected situations Well positionned in the city
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

IBRAHIM E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very professional and courteous staff
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Sudhanshu

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place but not much around the area. A bit of an oasis. Hotel itself is excellent
Stayed 7 nights in Oct 2024
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The security seemed great, and for the first night I wanted to be safe in Nairobi
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Cheikh

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was well organized, friendly staff and clean property. The gym is well equipped.
Stayed 7 nights in Aug 2024
Verified review

10/10 Excellent

SHIH WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are clean. Price is reasonable. Will definitely come again
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Daisy Cheptoo

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

genaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LUXURY

the Pullman Hotel Upperhill is a luxury hotel in Nairobi. I felt very safe. Staff are excellent . Edward the Manager is stellar, caring very helpful and resourceful.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has the friendliest and most helpful people working there. They all seemed to want to make our stay the best it could be. The hotel is so comfortable and welcoming and I loved it. The one down side was the steak I ordered which was chewy and inedible - disappointing as it wasn’t at all cheap. I would definitely return but just not order steak.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for business

Very good hotel for business or pleasure. Located about a 10 minute drive from the Nairboi National Park. Room service can take a little while so be sure to give it 45 mins. Also one time when they forgot to bring a spoon for my soup they took 20 minutes to bring one up by which time I had finished it using a teaspoon in the room. Otherwise a great hotel.
Stayed 7 nights in Nov 2024
Verified review

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities
Veldig bra hotell.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

LILIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien como Siempre
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

David

Stayed 2 nights in May 2026
Verified review

8/10 Good

Peter M

Stayed 7 nights in Nov 2025
Verified review

6/10 Okay

Toshihiko

Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Junhee

Stayed 13 nights in Jul 2025
Verified review

8/10 Good

martha

Stayed 1 night in May 2025
Verified review

10/10 Excellent

ADIL

Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Chae

Stayed 2 nights in Feb 2025
Verified review

4/10 Poor

Abbas

Disliked: Staff & service
Stayed 7 nights in Nov 2024
Verified review

10/10 Excellent

Hervé

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Junhee

Stayed 5 nights in Sep 2024