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Sarova Panafric Hotel, Nairobi Upper Hill

4.0 star property

Photo gallery for Sarova Panafric Hotel, Nairobi Upper Hill

Outdoor pool, pool umbrellas
Property video
Shower, rainfall showerhead, free toiletries, hair dryer
Property entrance
Aerobics facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Junction of Kenyatta Ave and Valley Rd., Nairobi, Nairobi County, 00100
  • Place, Uhuru Park
    ‪5 min walk‬
  • Place, Nairobi Hospital
    ‪13 min walk‬
  • Place, Kenyatta International Convention Centre
    ‪18 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪18 min drive‬

Room options

View all photos for Studio Suite

Studio Suite

Studio Suite

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Queen Room - Premier

Executive Queen Room - Premier | View from room

Executive Queen Room - Premier

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite

Premium bedding, memory-foam beds, in-room safe, individually decorated

Signature Suite

  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Panafric Room

Premium bedding, memory-foam beds, in-room safe, individually decorated

Panafric Room

8.6 out of 10
Excellent
(4 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panafric Deluxe Queen Room

Panafric Deluxe Queen Room

Panafric Deluxe Queen Room

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Queen Room

Premium bedding, memory-foam beds, in-room safe, individually decorated

Executive Queen Room

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panafric Deluxe Twin Room

Premium bedding, memory-foam beds, in-room safe, individually decorated

Panafric Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Panafric Twin Room

Premium bedding, memory-foam beds, in-room safe, individually decorated

Panafric Twin Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Nairobi

At Sarova Panafric Hotel, Nairobi Upper Hill you'll be within just a 15-minute stroll of Uhuru Park and Nairobi Gallery. Highlights at this hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include massages, aromatherapy and mani/pedis along with access to the sauna and steam room. At the hotel's own poolside bar, you can stop for a drink. Enjoy the outdoor swimming pool and gym. 2325 square feet (216 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas and a snack bar/deli. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 4-property class Kilimani hotel include Kenyatta International Convention Centre and Nairobi National Museum.

What's nearby

  • Uhuru Park - 5 min walk - 0.5 km
  • Central Park - 7 min walk - 0.6 km
  • Nairobi Hospital - 13 min walk - 1.2 km
  • University of Nairobi - 15 min walk - 1.3 km
  • Kenyatta International Convention Centre - 18 min walk - 1.6 km

Getting around

  • Syokimau Station - 26 min drive
  • Nairobi (WIL-Wilson) - 11 min drive

Restaurants

  • ‪The Serena Nairobi Hotel - ‬7 min walk
  • ‪Bricklayers Arms - ‬7 min walk
  • ‪Lava Latte - ‬3 min drive
  • ‪Alan Bobbes Bistro - ‬16 min walk
  • ‪Newlife Vegetarian Dishes - ‬10 min walk

About this property

Sarova Panafric Hotel, Nairobi Upper Hill

Sarova Panafric Hotel, Nairobi Upper Hill offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 2325 square feet (216 square metres) and includes conference space. The business-friendly Sarova Panafric Hotel, Nairobi Upper Hill also features gift shops/newsstands, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. A complete renovation of Sarova Panafric Hotel, Nairobi Upper Hill was completed in January 2022.

Smoking is allowed in designated areas at this 4-star Nairobi hotel.

  • 1 building
  • 176 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 2 bars or lounges
  • 2325 sq ft of conference space
  • 216 sq. m of conference space
  • Built in 1969
  • Deli
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Sarova Panafric Hotel, Nairobi Upper Hill offers 176 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. A pillow menu is available. LED televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, bidets and complimentary toiletries.

This Nairobi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Free secured valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 2,325 square feet of conference space
  • 24-hour business centre
  • 6 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Built in 1969
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - January 2022

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via airport shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 29 January 2026 to 30 April 2026 (completion date subject to change). The following areas are affected:
  • Meeting facilities
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sarova Panafric Hotel, Nairobi Upper Hill

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per person (one-way)
  • Airport shuttle fee per child: USD 20 (one-way), (from 4 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Panafric
Panafric Sarova
Sarova Panafric
Sarova Panafric Hotel
Sarova Panafric Hotel Nairobi
Sarova Panafric Nairobi
Panafric Hotel Nairobi
Sarova Panafric
Sarova Panafric Hotel Hotel
Sarova Panafric Hotel Nairobi
Sarova Panafric Hotel Hotel Nairobi

Frequently asked questions

What is the cancellation policy at Sarova Panafric Hotel, Nairobi Upper Hill?

Sarova Panafric Hotel, Nairobi Upper Hill offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sarova Panafric Hotel, Nairobi Upper Hill?

Yep, Sarova Panafric Hotel, Nairobi Upper Hill has a free self car park and free valet parking.

Is there a spa on site at Sarova Panafric Hotel, Nairobi Upper Hill?

Yep, there is an onsite spa at Sarova Panafric Hotel, Nairobi Upper Hill. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Sarova Panafric Hotel, Nairobi Upper Hill have a pool?

Sarova Panafric Hotel, Nairobi Upper Hill has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Sarova Panafric Hotel, Nairobi Upper Hill?

Sarova Panafric Hotel, Nairobi Upper Hill features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with memory foam beds, premium bedding and 24-hour room service.

What makes Sarova Panafric Hotel, Nairobi Upper Hill a romantic place to stay?

Couples spa treatments and couples dining, as well as rainfall showerheads and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Sarova Panafric Hotel, Nairobi Upper Hill.

Does Sarova Panafric Hotel, Nairobi Upper Hill serve breakfast?

You bet, brekkie is available daily.

Is there a free airport shuttle available at Sarova Panafric Hotel, Nairobi Upper Hill?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sarova Panafric Hotel, Nairobi Upper Hill?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sarova Panafric Hotel, Nairobi Upper Hill?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Sarova Panafric Hotel, Nairobi Upper Hill?

No, pets and service animals are not allowed.

Is there a golf course on site at Sarova Panafric Hotel, Nairobi Upper Hill?

There isn't one on site, but Kenya Railway Golf Club is a short 14-minute walk away.

Sarova Panafric Hotel, Nairobi Upper Hill Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 210 out of 460 reviews
Rating 8 - Good. 175 out of 460 reviews
Rating 6 - Okay. 50 out of 460 reviews
Rating 4 - Poor. 17 out of 460 reviews
Rating 2 - Terrible. 8 out of 460 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephen

Stayed 2 nights in Dec 2025

10/10 Excellent

Jimmy

Stayed 1 night in Dec 2025

10/10 Excellent

Callum

Stayed 1 night in Nov 2025

8/10 Good

Pierre Richard

Stayed 2 nights in Nov 2025

10/10 Excellent

Nancy, gilbert

Stayed 4 nights in Nov 2025

10/10 Excellent

Shonda

Business traveller
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 7 nights in Nov 2025

10/10 Excellent

Gohar

Stayed 2 nights in Nov 2025

6/10 Okay

Leon

Stayed 1 night in Oct 2025

8/10 Good

Sufyan Ahmed

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent though there’s need to renovate. Some fittings look old.
Stayed 3 nights in Oct 2025

10/10 Excellent

Holly

Stayed 1 night in Oct 2025

10/10 Excellent

William S

Stayed 1 night in Oct 2025

10/10 Excellent

William S

Stayed 5 nights in Oct 2025

10/10 Excellent

Lloyd

Stayed 1 night in Oct 2025

10/10 Excellent

Takafumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staffs gave a good service with kindness. Accommodation was very clean.
Stayed 5 nights in Sep 2025

10/10 Excellent

George and Jeanne

Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
It was good enough
Stayed 1 night in Aug 2025

8/10 Good

christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all amazing & very helpful. The pool area & gym & spa were great. The restaurant & food was also amazing. Our room was very spacious & comfortable! Would differently stay here again.
Stayed 2 nights in Aug 2025

8/10 Good

Marc

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We have stayed here many many times and it has always been 5stars all around. This time we were put in a room that was absolutely not good.. showing not working, fixtures dirty and worn, very small.
Stayed 2 nights in Aug 2025

10/10 Excellent

christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, front staff are amazing. Fantastic pool area & bar
Stayed 1 night in Aug 2025

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Flame Tree

Food all good and interesting, especially Wed bkfast with Kenyan food choices
Stayed 1 night in Aug 2025

8/10 Good

RANGA, PALMETTO BAY

Stayed 2 nights in Jul 2025

10/10 Excellent

Eric

Stayed 2 nights in Jul 2025