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The Ivory Hotel

3.0 star property

Photo gallery for The Ivory Hotel

Restaurant
Bidet
Living area
Reception
Free WiFi, wheelchair access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Explore the area

View map
Mpaka road, Nairobi, Westlands, 00100
  • Place, Oshwal Religious Centre
    ‪5 min walk‬
  • Place, Sarit Centre
    ‪12 min walk‬
  • Place, Westgate Shopping Mall
    ‪12 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Single Room

Free WiFi, wheelchair access

Standard Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Single Room

Free WiFi, wheelchair access

Superior Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Single Room

Free WiFi, wheelchair access

Deluxe Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Free WiFi, wheelchair access

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Free WiFi, wheelchair access

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room

Free WiFi, wheelchair access

Deluxe Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room

Free WiFi, wheelchair access

Deluxe Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

Executive Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About the area

Nairobi

At The Ivory Hotel you'll be within just a 15-minute stroll of Oshwal Religious Centre and Westgate Shopping Mall. Highlights at this hotel include free buffet breakfast, a restaurant and free self-parking. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include a free manager's reception, a coffee shop/cafe and a snack bar/deli. Each morning free breakfast is served. .Within a 15-minute drive of this 3-property class Highridge hotel, attractions include Kenyatta International Convention Centre and Thika Road Mall.

What's nearby

  • Oshwal Religious Centre - 5 min walk - 0.5 km
  • Sarit Centre - 12 min walk - 1.0 km
  • Westgate Shopping Mall - 12 min walk - 1.0 km
  • Nairobi Education Centre - Animal Orphanage - 13 min walk - 1.2 km
  • The Aga Khan University Hospital - 4 min drive - 1.9 km

Getting around

  • Syokimau Station - 33 min drive
  • Nairobi (WIL-Wilson) - 22 min drive

Restaurants

  • ‪Coachela - ‬10 min walk
  • ‪Open House Restaurant - ‬11 min walk
  • ‪beit é selam - ቤተ ሰላም - ‬8 min walk
  • ‪Art Caffe, The Oval - ‬6 min walk
  • ‪The Wine & Bottle - ‬11 min walk

About this property

The Ivory Hotel

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. The Ivory Hotel also features coffee/tea in common area, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 3-star Nairobi hotel is smoke free.

  • 26 guestrooms or units
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Locker space
  • Dining venue
The Ivory Hotel offers 26 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Guests can make use of the shared/communal kitchen. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways
  • Lift (50 centimetre wide door)
  • Low-height bed (40 centimetre high)
  • Phone accessibility kit
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (200 centimetre wide)

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bidet

Food and drink

  • Shared kitchen access

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: noon; check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

The Ivory Hotel Hotel
The Ivory Hotel Nairobi
The Ivory Hotel Hotel Nairobi

Frequently asked questions

What is the cancellation policy at The Ivory Hotel?

The Ivory Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Ivory Hotel?

Yep, The Ivory Hotel has a free self car park.

Does The Ivory Hotel serve breakfast?

You bet, complimentary buffet brekkie is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at The Ivory Hotel?

No, The Ivory Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Ivory Hotel?

Yep, you can grab a meal at The Ivory Hotel's onsite restaurant.

What time are check-in & check-out at The Ivory Hotel?

Check-in begins at noon. Check-out time is 10:00 AM.

Are pets allowed at The Ivory Hotel?

No, pets are not allowed.

The Ivory Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 7 out of 13 reviews
Rating 8 - Good. 3 out of 13 reviews
Rating 6 - Okay. 2 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

8.4/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Josh

Liked: Cleanliness, staff & service
Great staff and quiet place for such a prize. Every staff is willing to help at all time. Nice gated parking place but small. Breakfast was awesome. I wish their dining could stay beyond 10p.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great and affordable stay in Nairobi.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Charonne

Liked: Cleanliness, staff & service
It was good for the price.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and friendly
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine.
Stayed 14 nights in May 2025
Verified

4/10 Poor

Joseph

Liked: Staff & service, amenities, property conditions & facilities
It looked.like a great property, but when I arrived I was informed that it was all booked up although I had made a reservation weeks in advance. Not sure what happen, but the staff was helpful with finding me alternative arrangements.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stay

The good: -super kind and engaging staff -little cafe in the beautiful foyer -decent hot and cold breakfast buffet with hot drinks, meat, potatoes, beans, chapati, bread, yogurt, cereal, fruit platter -able to do late checkout at a reduced daily rate when you have a late flight -strong and hot shower -modern furnishings with outlets and lamps beside the very comfortable bed -linens and towels in great condition The not great: - off a busy street. Due to mosque (?), birds, and incessant barking of neighbouring dogs, my white noise and earplugs weren’t strong enough for a restful sleep. -very loud hallway noise depending where room is located (tiled floor) -my room had poor bathroom drainage and floor was very wet
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

SUNGWOO

Liked: Cleanliness, staff & service, property conditions & facilities
タクシー5分でショッピングモールに ホテルはレストランとカフェもあり、同じビルに薬局もあります
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

SUNGWOO

Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

SUNGWOO

Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Emilia

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Bushira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024