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Departure Bay Motel

Property class: 2

Photo gallery for Departure Bay Motel

A modern kitchen with a coffee machine, a small table, and two chairs.
A modern living room with a sofa, a coffee table, a TV mounted on the wall, and a large window offering a view of the outside.
A hotel room with two beds, a nightstand, a lamp, and butterfly wall art.
A compact living space with a kitchenette, a dining area, and a sofa.
A covered balcony with a view of a building and trees.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
The current price is NZ$144
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
2011 Estevan Rd, Nanaimo, BC, V9S 3Y9
  • Place, Beach Estates Park
    ‪3 min walk‬
  • Place, Nanaimo Golf Club
    ‪4 min drive‬
  • Place, Departure Bay Beach
    ‪6 min drive‬
  • Airport, Nanaimo, BC (YCD)
    ‪24 min drive‬

Room options

View all photos for Classic Queen Room

A hotel room with a large bed, two bedside lamps, a window with curtains, and a view of buildings outside.

Classic Queen Room

7.4 out of 10
Good
(60 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for One-Bedroom Queen Suite with Kitchenette

A hotel room with a large bed, a nightstand with a lamp, a wooden headboard, and a view of the bathroom through an open door.

One-Bedroom Queen Suite with Kitchenette

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Two Queen Room

A hotel room with two beds, a nightstand, a lamp, and butterfly wall art.

Classic Two Queen Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Studio Suite with Kitchenette

A hotel room with a large bed, a nightstand, a lamp, a chair, and a window with a view of parked cars.

Queen Studio Suite with Kitchenette

7.6 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Nanaimo

Departure Bay Motel places you in the centre of Nanaimo, within just a 5-minute stroll of Beach Estates Park and within 15 minutes of Nanaimo Regional General Hospital. Highlights at this motel include in-room free WiFi and LCD TVs. .This pet-friendly motel offers free WiFi in public areas, a picnic area and a vending machine. Added amenities include laundry facilities. There's also the convenience of free self parking. .Near this Central Nanaimo motel, you'll find Departure Bay Ferry Terminal.
View more Motels in NanaimoOpens in a new window

What's nearby

  • Beach Estates Park - 3 min walk - 0.3 km
  • Stones Marina - 13 min walk - 1.1 km
  • Bowen Park - 19 min walk - 1.6 km
  • Nanaimo Golf Club - 4 min drive - 2.6 km
  • Departure Bay Beach - 6 min drive - 2.2 km

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 6 min drive

Restaurants

  • ‪Off The Hook - ‬17 min walk
  • ‪Danpung Momiji - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Drip Coffee | Social - ‬15 min walk
  • ‪Huong Lan Restaurant - ‬4 min drive

About this property

Departure Bay Motel

As a guest of Departure Bay Motel, you'll find a vending machine, a picnic area, and laundry facilities. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this Nanaimo motel.

  • 22 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Outdoor picnic space
  • Smoking in designated areas
Departure Bay Motel offers 22 air-conditioned accommodations with coffee/tea makers and free toiletries. This accommodation offers separate sitting areas. LCD televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Similar properties

A hotel room with a patterned carpet, a sofa, a small table, a TV, and a kitchenette.
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  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.1 out of 5, Very good, 1,553 reviews
The price is NZ$140
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 20 per pet, per day
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 5031994

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Departure Bay Motel Motel
Departure Bay Motel Nanaimo
Departure Bay Motel Motel Nanaimo

Frequently asked questions

What is the cancellation policy at Departure Bay Motel?

Departure Bay Motel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Departure Bay Motel?

As of 15 Nov 2026, prices found for a 1-night stay for 2 adults at Departure Bay Motel on 16 Nov 2026 start from NZ$144, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Departure Bay Motel?

Yep, Departure Bay Motel has a free self car park.

Are there any beaches close to Departure Bay Motel?

The closest beach to Departure Bay Motel is Departure Bay Beach (1.9 km).

Is there a free airport shuttle available at Departure Bay Motel?

No, Departure Bay Motel does not offer an airport shuttle service.

What time are check-in & check-out at Departure Bay Motel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Departure Bay Motel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 316 out of 816 reviews
Rating 8 - Good. 254 out of 816 reviews
Rating 6 - Okay. 118 out of 816 reviews
Rating 4 - Poor. 67 out of 816 reviews
Rating 2 - Terrible. 61 out of 816 reviews

7.8/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, great little motel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.. nice rooms👍. Will stay again!!
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Great location for catching the ferry in the morning
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable stay, friendly staff, and the room was clean.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, Coffee in lobby. Good location
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff, competitive price
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room very nice staff all around a great experience
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and value
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, great staff, easy parking, value for money. I’d stay again.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Disliked: Amenities
Close to the ferry
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled with a pet and it was very convenient.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff has been very welcoming both times that I've stayed. The beds and rooms were comfortable and clean. Great location when coming off or going on the ferry, but also some traffic noise because of the location.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great for a night of stay!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the in-house, secure laundry area. The Staff was amazing and helpful with any of my questions. I would definitely stay here again !
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very polite and welcoming, clean , grocery and food places near by . Definitely recommend for the stay and price was great as well.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Liked that it was a central point within the town
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older but very clean and quiet. Very friendly. Central location
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Unusual mix of current updates and very dated property. Clean enough. Good selection of items in kitchenette.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Staff & service, amenities
The room, linens and towels were spotless. Small kitchenette and comfortable bed. A little run down but clean and smelled fresh, ac worked. Nearby the ferry terminal, Tim's, groceries and car rentals. Not bad overall for the price although it was slow to check in and there is a main thoroughfare next to the back of the rooms so traffic noises were present.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is nice and clean, with a kitchenette. What’s even better is that it’s only a 4-minute drive from the ferry terminal.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very surprised at how well the room was. Modern room. Very pleased.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Location good
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Unique room. Most quaint kitchenette and nice bathroom. A little more attention to detail in the cleaning and it would be 5 stars all around.
Stayed 1 night in Jul 2026