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Departure Bay Motel

2.0 star property
Motel with free parking, near Departure Bay Ferry Terminal

Photo gallery for Departure Bay Motel

Room, 1 Queen Bed with Sofa bed, Kitchenette | Living area
Room, 1 Queen Bed, Kitchenette | Private kitchen
Reception
Exterior
Room, 1 Queen Bed with Sofa bed, Kitchenette

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Pet-friendly
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
2011 Estevan Rd, Nanaimo, BC, V9S 3Y9
  • Departure Bay Ferry Terminal
    ‪12 min walk‬
  • Nanaimo Regional General Hospital
    ‪13 min walk‬
  • Departure Bay Beach
    ‪3 min drive‬
  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪4 min drive‬

Room options

View all photos for Room, 1 Queen Bed with Sofa bed, Kitchenette

Room, 1 Queen Bed with Sofa bed, Kitchenette | Living area

Room, 1 Queen Bed with Sofa bed, Kitchenette

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Kitchenette
Dining table
LCD TV
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

7.4 out of 10
Good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Cookware/dishes/utensils
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

7.2 out of 10
Good
(17 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Cookware/dishes/utensils
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Kitchenette

Room, 1 Queen Bed, Kitchenette

Room, 1 Queen Bed, Kitchenette

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Kitchenette
Dining table
LCD TV
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Nanaimo

Departure Bay Motel places you in the centre of Nanaimo, within just a 5-minute stroll of Beach Estates Park and within 15 minutes of Nanaimo Regional General Hospital. Highlights at this motel include in-room free WiFi and LCD TVs. .This pet-friendly motel offers free WiFi in public areas, a picnic area and a vending machine. Added amenities include laundry facilities. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this Nanaimo motel include Departure Bay Ferry Terminal and Duke Point Ferry Terminal.
View more Motels in NanaimoOpens in a new window

What's nearby

  • Departure Bay Ferry Terminal - 12 min walk - 1.0 km
  • Nanaimo Regional General Hospital - 13 min walk - 1.2 km
  • Departure Bay Beach - 3 min drive - 2.2 km
  • Vancouver Island University - 6 min drive - 4.2 km
  • Duke Point Ferry Terminal - 22 min drive - 23.5 km

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 6 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Off the Hook - ‬17 min walk
  • ‪Tim Hortons - ‬4 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Starbucks - ‬13 min walk

About this property

Departure Bay Motel

Motel with free parking, near Departure Bay Ferry Terminal
As a guest of Departure Bay Motel, you'll find a vending machine, a picnic area, and laundry facilities. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this Nanaimo motel.

  • 22 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Outdoor picnic space
  • Smoking in designated areas
Departure Bay Motel offers 22 air-conditioned accommodations with coffee/tea makers and free toiletries. This accommodation offers separate sitting areas. LCD televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Portuguese, Spanish

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  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.9 out of 5, Good, 1,004 reviews
The price is NZ$168
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 21.00 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 21.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 5031994

Property is also known as

Departure Bay Motel Motel
Departure Bay Motel Nanaimo
Departure Bay Motel Motel Nanaimo

Frequently asked questions

What is the cancellation policy at Departure Bay Motel?

Departure Bay Motel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Departure Bay Motel?

Yep, Departure Bay Motel has a free self car park.

Are there any beaches close to Departure Bay Motel?

The closest beach to Departure Bay Motel is Departure Bay Beach (1.9 km).

Is there a free airport shuttle available at Departure Bay Motel?

No, Departure Bay Motel does not offer an airport shuttle service.

What time are check-in & check-out at Departure Bay Motel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Departure Bay Motel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 147 out of 382 reviews
Rating 8 - Good. 127 out of 382 reviews
Rating 6 - Okay. 53 out of 382 reviews
Rating 4 - Poor. 23 out of 382 reviews
Rating 2 - Terrible. 32 out of 382 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our one week stay at the departure bay motel. It was quiet and comfortable for the most part, just wish we got a quick room refresh mid-week. The staff was helpful and responsive for all needs. Would stay again!
Stayed 6 nights in Mar 2025

10/10 Excellent

Jade

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Brian, Kamloops

Liked: Cleanliness, staff & service
Staff was very nice and accommodating. We were shorted on the towels in the bathroom had to go and ask for more towels
Stayed 2 nights in Mar 2025

10/10 Excellent

Deirdre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, wonderful cozy room, amazingly convenient for the departure bay ferry and the highway noise wasn’t bad at all. The walls are a bit thin so if you have a noisy neighbour it might be tough but I will be coming here again!
Stayed 1 night in Mar 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little place!

I was very impressed! Very nice staff, very clean room.
Stayed 1 night in Mar 2025

10/10 Excellent

Patrick

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Cheryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Was nice 👍
Stayed 1 night in Mar 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Suresh Babu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Feedback Rooms provided a pleasant stay. The accommodations were decent, and I was particularly impressed by the friendly and cooperative staff. I would absolutely choose to stay there again.
Stayed 1 night in Mar 2025

8/10 Good

Grant

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
clean quiet pet friendly
Stayed 1 night in Feb 2025

8/10 Good

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service n place to stay
Stayed 1 night in Jan 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service
We only stayed here to sleep before an early morning ferry. Totally adequate for that purpose. Room had everything we needed. Lots of parking. Noisy due to location, ear plugs would be a good idea. Very friendly front office staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Teresa, Alert Bay BC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable
Stayed 1 night in Feb 2025

10/10 Excellent

Yash

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Charlene

Liked: Staff & service
The bed and linens were comfortable. Microwave was unplugged. Coffee and coffeemaker provided. Bathroom was clean and had a bathtub, total bonus!!!!! Lighting in the room could be better, dark in some areas. Hangars provided, nice touch Having a tv, great bonus to watch the news and weather, and to relax with other programs The lock was difficult to open but door had a deadbolt. Room was quiet. Yes I would recommend this hotel.
Stayed 1 night in Feb 2025

8/10 Good

stephen

Liked: Property conditions & facilities
Very pleasant lady at checkin counter
Stayed 1 night in Jan 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service
A
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel staff at check was very friendly and polite. Hotel location close to the Ferry terminal was great. Unfortunately, being an older business it was clear the rooms are in need of care, basic updates, and proper cleaning. The smell upon entry was most noticeable and off putting. For 1 night as a budget stop over it will do but nothing more. I would not stay again.
Stayed 1 night in Jan 2025

8/10 Good

Angela, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Built into a hill, one side you walk to your suite, the other side you have stairs to climb. The area is not great. I was told by my step-mom that homeless people hang out in the schoolyard next door So not to leave anything in our car. The suite itself was noisy at night. People in other suites, the parking lot...
Stayed 1 night in Dec 2024

6/10 Okay

navdeep

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Tessa

Stayed 2 nights in Dec 2024

10/10 Excellent

Veronica

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean, easy to get to after departing the ferry and convenient. The price was right for an over night stay to move onto our next destination
Stayed 1 night in Dec 2024

8/10 Good

Diane

Travelled with partner
It was close to everything we needed to do. Being close to the ferry was nice. The area was quiet and we felt safe.
Stayed 5 nights in Dec 2024