Departure Bay Motel

2.0 star property

Photo gallery for Departure Bay Motel

A modern kitchen with a coffee machine, a small table, and two chairs.
A modern living room with a sofa, a coffee table, a TV mounted on the wall, and a large window offering a view of the outside.
A hotel room with two beds, a nightstand, a lamp, and butterfly wall art.
A covered balcony with a view of a building and trees.
A compact living space with a kitchenette, a dining area, and a sofa.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
The current price is NZ$164
includes taxes & fees
7 Sept - 8 Sept

Explore the area

View map
2011 Estevan Rd, Nanaimo, BC, V9S 3Y9
  • Place, Beach Estates Park
    โ€ช3 min walkโ€ฌ
  • Place, Departure Bay Beach
    โ€ช6 min driveโ€ฌ
  • Place, Vancouver Island University
    โ€ช11 min driveโ€ฌ
  • Airport, Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    โ€ช7 min driveโ€ฌ

Room options

Classic Queen Room

7.6 out of 10
Good
(52 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

One-Bedroom Queen Suite with Kitchenette

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Classic Two Queen Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Queen Studio Suite with Kitchenette

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

About the area

Nanaimo

Departure Bay Motel places you in the centre of Nanaimo, within just a 5-minute stroll of Beach Estates Park and within 15 minutes of Nanaimo Regional General Hospital. Highlights at this motel include in-room free WiFi and LCD TVs. .This pet-friendly motel offers free WiFi in public areas, a picnic area and a vending machine. Added amenities include laundry facilities. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this Central Nanaimo motel include Departure Bay Ferry Terminal and Duke Point Ferry Terminal.

What's nearby

  • Beach Estates Park - 3 min walk - 0.3 km
  • Departure Bay Beach - 6 min drive - 2.2 km
  • Old City Quarter - 8 min drive - 4.2 km
  • Vancouver Island University - 11 min drive - 8.9 km
  • Woodgrove Shopping Centre - 14 min drive - 13.0 km

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 6 min drive

Restaurants

  • โ€ชTim Hortons - โ€ฌ4 min drive
  • โ€ชDrip Coffee | Social - โ€ฌ15 min walk
  • โ€ชMcDonald's - โ€ฌ3 min drive
  • โ€ชDanpung Momiji - โ€ฌ3 min drive
  • โ€ชTim Hortons - โ€ฌ4 min drive

About this property

Departure Bay Motel

As a guest of Departure Bay Motel, you'll find a vending machine, a picnic area, and laundry facilities. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this Nanaimo motel.

  • 22 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Outdoor picnic space
  • Smoking in designated areas
Departure Bay Motel offers 22 air-conditioned accommodations with coffee/tea makers and free toiletries. This accommodation offers separate sitting areas. LCD televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 20 per pet, per day
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted.ย For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 5031994

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Departure Bay Motel Motel
Departure Bay Motel Nanaimo
Departure Bay Motel Motel Nanaimo

Frequently asked questions

What is the cancellation policy at Departure Bay Motel?

Departure Bay Motel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Departure Bay Motel?

As of 12 Aug 2026, prices found for a 1-night stay for 2 adults at Departure Bay Motel on 7 Sept 2026 start from NZ$164, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Departure Bay Motel?

Yep, Departure Bay Motel has a free self car park.

Are there any beaches close to Departure Bay Motel?

The closest beach to Departure Bay Motel is Departure Bay Beach (1.9 km).

Is there a free airport shuttle available at Departure Bay Motel?

No, Departure Bay Motel does not offer an airport shuttle service.

What time are check-in & check-out at Departure Bay Motel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Departure Bay Motel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 278 out of 718 reviews
Rating 8 - Good. 226 out of 718 reviews
Rating 6 - Okay. 102 out of 718 reviews
Rating 4 - Poor. 58 out of 718 reviews
Rating 2 - Terrible. 54 out of 718 reviews

7.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and value
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ashrith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great for a night of stay!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very polite and welcoming, clean , grocery and food places near by . Definitely recommend for the stay and price was great as well.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Dolly

Location good
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Geoff

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It's okay Hotel close to the farries
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was above par and very relaxing
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spotless, staff were very cordial.
Stayed 13 nights in Feb 2026
Verified review

10/10 Excellent

fizan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place and staff
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Sentoso

Liked: Cleanliness, staff & service, property conditions & facilities
Kitchen is fully equipped, parking is safe.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Navjot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was good
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Christopher

Liked: Amenities
Amenities and location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Cylvia

Liked: Cleanliness, staff & service, amenities
As always the Motel was clean, quiet, and the staff was professional and knowledgeable.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Darby

Liked: Cleanliness, amenities, property conditions & facilities
Staff is nice rooms clean and renovated
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, amenities
Spotless room - fantastic front desk staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice and parking was nice
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

JADE

Liked: Cleanliness, amenities, property conditions & facilities
Polite staff, very helpful and friendly! Great location, walking distance to many options.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
Had everything we needed. Friendly check in too
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Brad

Liked: Amenities, property conditions & facilities
The place is good.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff ๐Ÿ‘ very good prices ๐Ÿ‘ definitely rec staying there !
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
I checked in with Tracy. She was very friendly and made me feel welcome. I had a comfortable stay. I will stay here again. Great value!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Teresa

Convenient area for the ferry, room had large area bedroom and living room area , access to internet and tv bed comfortable
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities
The building is upgraded but older. There was a bit of a smell but not bad. Bed was very good and there was a full kitchen.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Carmina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and friendly staff
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Doug

Liked: Cleanliness, amenities
It was a good location, Iโ€™ve stayed here before several times, and has always been good value when you need a room for the night.
Stayed 1 night in Nov 2025