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Departure Bay Motel

2.0 star property
Motel with free parking, near Departure Bay Ferry Terminal

Photo gallery for Departure Bay Motel

Reception
Room, 1 Queen Bed, Kitchenette | Private kitchen
Room, 1 Queen Bed with Sofa bed, Kitchenette | Terrace/patio
Room, 1 Queen Bed with Sofa bed, Kitchenette
Room, 1 Queen Bed with Sofa bed, Kitchenette | Living area

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View map
2011 Estevan Rd, Nanaimo, BC, V9S 3Y9
  • Place, Departure Bay Ferry Terminal
    ‪12 min walk‬
  • Place, Nanaimo Regional General Hospital
    ‪13 min walk‬
  • Place, Departure Bay Beach
    ‪3 min drive‬
  • Airport, Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪5 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

7.6 out of 10
Good
(33 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Cookware/dishes/utensils
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Kitchenette

Room, 1 Queen Bed with Sofa bed, Kitchenette

Room, 1 Queen Bed with Sofa bed, Kitchenette

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Kitchenette
Dining table
LCD TV
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Cookware/dishes/utensils
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Kitchenette

Room, 1 Queen Bed, Kitchenette

Room, 1 Queen Bed, Kitchenette

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Kitchenette
Dining table
LCD TV
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Nanaimo

Departure Bay Motel places you in the centre of Nanaimo, within just a 5-minute stroll of Beach Estates Park and within 15 minutes of Nanaimo Regional General Hospital. Highlights at this motel include in-room free WiFi and LCD TVs. .This pet-friendly motel offers free WiFi in public areas, a picnic area and a vending machine. Added amenities include laundry facilities. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this Nanaimo motel include Departure Bay Ferry Terminal and Duke Point Ferry Terminal.
View more Motels in NanaimoOpens in a new window

What's nearby

  • Beach Estates Park - 3 min walk - 0.3 km
  • Departure Bay Ferry Terminal - 12 min walk - 1.0 km
  • Nanaimo Regional General Hospital - 13 min walk - 1.2 km
  • Departure Bay Beach - 3 min drive - 2.2 km
  • Newcastle Island Marine Provincial Park - 5 min drive - 1.3 km

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 6 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Drip Coffee | Social - ‬15 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Amoré Bistro - ‬20 min walk

About this property

Departure Bay Motel

Motel with free parking, near Departure Bay Ferry Terminal
As a guest of Departure Bay Motel, you'll find a vending machine, a picnic area, and laundry facilities. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this Nanaimo motel.

  • 22 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Outdoor picnic space
  • Smoking in designated areas
Departure Bay Motel offers 22 air-conditioned accommodations with coffee/tea makers and free toiletries. This accommodation offers separate sitting areas. LCD televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 21.00 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 21.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 5031994

Property is also known as

Departure Bay Motel Motel
Departure Bay Motel Nanaimo
Departure Bay Motel Motel Nanaimo

Frequently asked questions

What is the cancellation policy at Departure Bay Motel?

Departure Bay Motel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Departure Bay Motel?

Yep, Departure Bay Motel has a free self car park.

Are there any beaches close to Departure Bay Motel?

The closest beach to Departure Bay Motel is Departure Bay Beach (1.9 km).

Is there a free airport shuttle available at Departure Bay Motel?

No, Departure Bay Motel does not offer an airport shuttle service.

What time are check-in & check-out at Departure Bay Motel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Departure Bay Motel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 203 out of 522 reviews
Rating 8 - Good. 174 out of 522 reviews
Rating 6 - Okay. 67 out of 522 reviews
Rating 4 - Poor. 39 out of 522 reviews
Rating 2 - Terrible. 39 out of 522 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Felix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price, room was clean, had all the necessities.
Stayed 1 night in Sep 2025

8/10 Good

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay for a night before taking the early morning ferry.
Stayed 1 night in Sep 2025

8/10 Good

Wayne

Liked: Cleanliness
Room was updated. Clean & comfortable
Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Last minute, restaurant next door. Easy access to amenities. Super friendly staff. Was able to get a late checkout.
Stayed 1 night in Sep 2025

8/10 Good

Kelsey Jo

Liked: Cleanliness, staff & service
Great location
Stayed 2 nights in Sep 2025

2/10 Terrible

Corey

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled like a wet dog. There were latge water stains and possible mold on ceiling tiles above the bed. Found blood drops and hair on bathroom floor. Both the tub and bathroom sink had rust and visible mold. The cost of this room was $221, outrageous cost for such poor conditions
Stayed 1 night in Sep 2025

8/10 Good

Dan

Travelled with partner
Liked: Staff & service
Suitable for 1 night, very small room and bathroom, TV remote missing for local TV, no AC, Bathroom nicely remodeled with walk in shower but poor quality remodel
Stayed 1 night in Sep 2025

8/10 Good

Capri

Liked: Staff & service
A little bit noisy
Stayed 1 night in Sep 2025

10/10 Excellent

Samantha

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming and helpful. Room was clean and bright. Easy to park and not too hard to find.
Stayed 1 night in Sep 2025

10/10 Excellent

Nicholas

Stayed 1 night in Sep 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

LI

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very nice place to stay , clean and very good location , very nice stuff
Stayed 1 night in Sep 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get off ferry and walk up hill to Motel. Comfortable beds and clean. Great place to stay for a night when taking the ferry.
Stayed 1 night in Sep 2025

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jake

Stayed 1 night in Sep 2025

8/10 Good

Malcolm

Liked: Staff & service, property conditions & facilities
Failed coffee maker
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

GERARD

Stayed 1 night in Sep 2025

8/10 Good

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Marion

Travelled with partner
Disliked: Staff & service, amenities
Nothing unique about this place. No housekeeping provided unless you call & request it. Okay for a one night stay but not for 4
Stayed 4 nights in Aug 2025

8/10 Good

LINDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has an outdoor spin ice-seating area and barbecue
Stayed 3 nights in Aug 2025

6/10 Okay

Colin

Travelled with pets, Travelled with partner
Liked: Staff & service
Fine for a quick overnight. Good bed, big room. Kinda noisy and not in the best shape (water stains on roof, some grime in shower). Appreciated that they accept pets for a fee.
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot, great staff, and very clean!
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Marlene, Kamloops

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean!! Room was on the smaller side with 2 queen beds that were very comfortable. We didn’t spend much time in the room. Only there to sleep. Was very quiet. Property was very clean and well kept. My only suggestion would be to shorten the curtains so they don’t block the AC.
Stayed 2 nights in Aug 2025