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Pacific Shores Resort & Spa

3.5 star property
On private beach with indoor pool, near Rathtrevor Beach Provincial Park

Photo gallery for Pacific Shores Resort & Spa

Outdoor spa tub
Exterior
Couples treatment room(s), body treatments, aromatherapy
Restaurant
Basic Apartment, 1 Bedroom, Kitchen, Garden Area | Living area

Reviews

8.0 out of 10
Very good

Popular amenities

Explore the area

View map
1600 Strougler Road, Nanoose Bay, BC, V9P9B7
  • Grotto Spa at Tigh-Na-Mara
    ‪5 min drive‬
  • Rathtrevor Beach Provincial Park
    ‪8 min drive‬
  • Parksville Beach
    ‪11 min drive‬
  • Nanaimo, BC (YCD)
    ‪47 min drive‬

Room options

View all photos for Basic Apartment, 1 Bedroom, Kitchen, Garden Area

Basic Apartment, 1 Bedroom, Kitchen, Garden Area

Basic Apartment, 1 Bedroom, Kitchen, Garden Area

8.4 out of 10
Very good
(27 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Standard Hotel Room, Queen Bed and Sofa Bed

Standard Hotel Room, Queen Bed and Sofa Bed

Standard Hotel Room, Queen Bed and Sofa Bed

8.0 out of 10
Very good
(28 reviews)

Highlights

Balcony
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout curtains
Sofa bed
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

About the area

Nanoose Bay

A family-friendly stay in Nanoose Bay awaits you at Pacific Shores Resort & Spa. You'll be 5 km (3.1 mi) from Rathtrevor Beach Provincial Park and 5.9 km (3.7 mi) from Sunset Lanes. Highlights at this beachfront hotel include a private beach, a restaurant and an indoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and mani/pedis. Enjoy the gym, Hot tub, sauna and kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Places within a 15-minute drive of this 3.5-property class Nanoose Bay hotel include The Wool Shop and Paradise Fun Park.

What's nearby

  • Rathtrevor Beach - 5 min drive - 3.8 km
  • Grotto Spa at Tigh-Na-Mara - 5 min drive - 4.1 km
  • Rathtrevor Beach Provincial Park - 8 min drive - 5.7 km
  • Parksville Beach - 11 min drive - 8.5 km
  • Paradise Fun Park - 11 min drive - 11.8 km

Getting around

  • Nanaimo, BC (YCD) - 38 min drive

Restaurants

  • ‪Tim Hortons - ‬8 min drive
  • ‪Starbucks - ‬8 min drive
  • ‪Eggie Cafe - ‬9 min drive
  • ‪Mekong River Restaurant Vietnamese Cuisine - ‬7 min drive
  • ‪Cafe Floresta - ‬9 min drive

About this property

Pacific Shores Resort & Spa

On private beach with indoor pool, near Rathtrevor Beach Provincial Park
Simply walk outside to feel the sun on your face at the sandy beach. After a day at the beach, enjoy amenities at Pacific Shores Resort & Spa such as an indoor pool, a children's pool and complimentary bicycles.

Along with a restaurant, there's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a hot tub, a sauna and a fitness centre. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Nanoose Bay hotel.

  • 1 building
  • 47 guestrooms or units
  • 4 levels
  • 3500 sq ft of conference space
  • 325 sq. m of conference space
  • Built in 2007
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Front desk safe
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Lift
  • Smoking in designated areas
  • Dining venue
Pacific Shores Resort & Spa offers 47 accommodations with complimentary bottles of water and coffee/tea makers. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a limited basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Pacific Moon Rising

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Kayaking
  • Library
  • Playground
  • Sauna

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (limited availability)

Business services

  • 3,500 square feet of conference space
  • 5 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On a private beach
  • On the bay
  • Picnic area
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property enforces quiet hours from 10:00 PM to 8:00 AM
Full payment for the stay is required at check-in

Renovations and closures

The following facilities are closed on Monday:
  • Indoor pool
The following facilities are closed on Thursday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 20 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Creekside Suites Hotel Nanoose Bay
Creekside Suites Hotel
Creekside Suites Nanoose Bay
Creekside Suites @ Pacific Shores Hotel Nanoose Bay
Creekside Suites @ Pacific Shores Hotel
Creekside Suites @ Pacific Shores Nanoose Bay
Pacific Shores Resort Nanoose Bay
Pacific Shores Nanoose Bay
Hotel Pacific Shores Resort & Spa Nanoose Bay
Nanoose Bay Pacific Shores Resort & Spa Hotel
Hotel Pacific Shores Resort & Spa
Pacific Shores Resort & Spa Nanoose Bay
Creekside Suites @ Pacific Shores
Pacific Shores Resort
Creekside Suites
Pacific Shores
Pacific Shores Nanoose Bay
Pacific Shores Resort Spa
Pacific Shores & Spa Nanoose
Pacific Shores Resort & Spa Hotel
Pacific Shores Resort & Spa Nanoose Bay
Pacific Shores Resort & Spa Hotel Nanoose Bay

Frequently asked questions

What is the cancellation policy at Pacific Shores Resort & Spa?

Pacific Shores Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Pacific Shores Resort & Spa?

Yep, Pacific Shores Resort & Spa has a free self car park.

Are there any beaches close to Pacific Shores Resort & Spa?

The closest beach to Pacific Shores Resort & Spa is Parksville Beach (5.7 km).

Is there a spa on site at Pacific Shores Resort & Spa?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Pacific Shores Resort & Spa have a pool?

Pacific Shores Resort & Spa has an indoor pool and a kids' pool.

What luxury perks are available at Pacific Shores Resort & Spa?

Pacific Shores Resort & Spa features a private beach, an indoor pool and 1 hot tub.

What makes Pacific Shores Resort & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Pacific Shores Resort & Spa.

Is Pacific Shores Resort & Spa family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Pacific Shores Resort & Spa is a hit with families.

Is there a free airport shuttle available at Pacific Shores Resort & Spa?

No, Pacific Shores Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Pacific Shores Resort & Spa?

Yep, you can grab a meal at Pacific Shores Resort & Spa's onsite restaurant.

What time are check-in & check-out at Pacific Shores Resort & Spa?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Pacific Shores Resort & Spa?

Furry friends are welcome at Pacific Shores Resort & Spa, with food and water bowls on offer.

Pacific Shores Resort & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 287 out of 752 reviews
Rating 8 - Good. 267 out of 752 reviews
Rating 6 - Okay. 112 out of 752 reviews
Rating 4 - Poor. 56 out of 752 reviews
Rating 2 - Terrible. 30 out of 752 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Madison

The power went out in the night for 3 to 4 hours and during that time of security, alarm went off so loudly, we could hear it from our room. It beeped every other second and was constant and loud. We couldn’t do anything about it because the front desk was closed at this time. There was no number to call in case of emergency and the phones did not work due to the power outage to even try to call the lobby, even if the lobby had been staffed, we let a staff member know upon our departure, and they were surprised and unsympathetic. We had a great day otherwise it’s just an unfortunate ending to what would’ve been a pleasant day.
Stayed 1 night in Jun 2025

4/10 Poor

grant

Travelled with partner
Disliked: Property conditions & facilities
The stove is very outdated. The patio screen was completely ripped. It was very hot when we arrived in our suite and it still taking a bit to cool down. Heat pump would be appropriate considering the amount of money we’ve paid almost $300 a night.
Stayed 1 night in Jun 2025

8/10 Good

Gillian

Stayed 2 nights in Jun 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place to stay with so many options to relax and enjoy recreation. So many options to be active.
Stayed 2 nights in Apr 2025

8/10 Good

Brett

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is very nice with a unique beach, nice outdoor hot tub and large indoor pool. The gym and indoor pool are nice but wasn’t open in the mornings not until 8:30 for some reason so couldn’t do my morning routine. Also, the restaurant doesn’t serve breakfast so we couldn’t eat anything until lunch time, huge issue. We stayed in the 700 series apartments on the ground floor and it was quite nice, had everything. Beds weren’t the best; sofa bed needs full replacement, and I’d recommend bringing your own pillow unless you want a sore neck. Sleeping felt like a 3 star hotel. We would stay again with carefully planned days and bringing our own groceries but the hotel should open the facilities for normal person timeframes and have at least some option for breakfasts.
Stayed 2 nights in Jun 2025

6/10 Okay

Lisa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Indoor pool and outdoor kids pool and hot tub were lovely. However, they have scheduled swimming lessons on Saturdays st the indoor pool which was a bit problematic for us and the swim instructors were unfortunately less than kind to my 4yo son. He really enjoyed the outdoor pool and hot tub. The door code on it doesn’t work and although we had gotten towels from the front desk (when staff were available there) they did not originally give us the code- but found it with a quick call to them… they then did tell us it is tricky to get it to work. It would be REALLY nice if it operated with the room key as everyone who went into this area seemed to have issues with the code at the door! I guess due to the season the paddle boards and ocean equipment are only available on Saturday and Sundays during high tide (which was 3-8pm) and the only time that would have worked for us was Friday from 3-8pm. So we didn’t get to take advantage of any of the outdoor equipment this trip. They were amazing about allowing us to check in early as we had a super early flight into Nanaimo. I’d called & confirmed a 1pm early check in but no one there at check in - when we did have issues and no one was at the front desk, we did get assistance when calling directly! No breakfast available on site & no coffee cream either. The rooms were fairly clean- drawers beside the bed had garbage, hair and a lot to dust in them, and the grout in the window tile of the shower was moldy. Otherwise clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

Anne-Grete

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property is well kept. Nice trail along the water. Staff were very helpful, patient, knowledgeable.
Stayed 2 nights in Jun 2025

6/10 Okay

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Emily

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was filthy, outdoor amenities not working and not told about it upon check in, no bedding, no towel, bugs throughout the room and resort
Stayed 1 night in May 2025

10/10 Excellent

Yilin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay around with
Stayed 1 night in May 2025

6/10 Okay

rene

Liked: Amenities, property conditions & facilities
Decent
Stayed 2 nights in May 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, beautiful property, accommodating, room was spotless.
Stayed 1 night in May 2025

8/10 Good

Ralph, Danville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a time share kind of property. Fine but nothing special although the grounds and location were very nice. Staff were lovely. Our suite smelled very strongly of new paint so we asked to be moved, which we were. New suite smelled musty but it was ok as weather was nice and we sat on the small balcony mostly.
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service both at the front desk and restaurant. Very relaxing & quiet location. Enjoyed the shoreline walk....waterfall was pretty. Only missed bottled water in one of our rooms and real cream for morning coffee.
Stayed 1 night in May 2025

6/10 Okay

June

Liked: Cleanliness
A huge property. Accessible to the beach but if you want a view ask for a room with a view. Furniture needs a refresh, headboard coming apart, sofa very low. Fridge was making a noise until my husband turned off the ice maker in the fridge. It was not installed. We ate at the rest, which was just ok. Food took an hour to come. Large party they said. Would have been nice to know that as we arrived. The music was TOO loud. Nice beach. Pool ok but hot tub was not working. Rooms were good but you could hear the other guest from inside our room.
Beach.
Stayed 2 nights in May 2025

10/10 Excellent

Seanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place!
Stayed 1 night in May 2025

8/10 Good

Jzero, Victoria

Stayed 1 night in Jan 2025

10/10 Excellent

Tiffany

Stayed 1 night in May 2025

10/10 Excellent

Adarsh

Stayed 2 nights in May 2025

8/10 Good

Doreen

Liked: Cleanliness, property conditions & facilities
Check in was by an un-smiling man who did not appear happy or particularly helpful. He allowed me to see the rate the hotel would charge me which is very much less that what Expedia charged. Your rates that you add to resort is much too high. Restaurant cancelled my reservation for Monday dinner and was not open for breakfast. This was a big disappointment. Room was fine but did not provide water bottles every day and did not have ice making capacity. Coffee was provided, tea was not.
Stayed 2 nights in May 2025

10/10 Excellent

MARY ELLEN

Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Mediocre Stay

Mediocre service, dated/broken furnishings in room, nice location but limited ocean access and felt like we were an inconvenience to local residents. Good base location for day trips.
Stayed 3 nights in Apr 2025

10/10 Excellent

Susan

Check in was soo easy good value
Stayed 1 night in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service
Amazing beach and location
Stayed 1 night in Apr 2025

6/10 Okay

Abbey

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here a few times. This last time wasn’t super great. We love the property but our room was definitely not worth the money
Stayed 1 night in Apr 2025