See all properties
Save

InterContinental Nanjing by IHG

5.0 star property
Luxury hotel connected to a shopping centre in Nanjing with 4 restaurants

Photo gallery for InterContinental Nanjing by IHG

Premium bedding, down duvets, free minibar items, in-room safe
Indoor pool, outdoor pool
Premium bedding, down duvets, free minibar items, in-room safe
4 restaurants, breakfast, lunch, dinner served; French cuisine
Classic Room, 1 King Bed, City View (High Floor)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Laundry
  • Housekeeping
The current price is NZ$207
includes taxes & fees
22 Dec - 23 Dec

Explore the area

View map
1 Zhong Yang Road, Gulou Dist., Nanjing, Jiangsu, 210008
  • Place, Nanjing University
    ‪4 min walk‬
  • Place, Southeast University
    ‪10 min walk‬
  • Place, Xuanwu Lake Park
    ‪10 min walk‬
  • Airport, Nanjing (NKG-Lukou Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Lake View (Dining)

Suite, 1 Bedroom, Lake View (Dining)

Suite, 1 Bedroom, Lake View (Dining)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Minibar (some free items)
LCD TV
Pillow menu
Down duvet
Blackout curtains
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Lake View

Premium bedding, down duvets, free minibar items, in-room safe

Suite, 1 Bedroom, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Minibar (some free items)
LCD TV
Pillow menu
Down duvet
Blackout curtains
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, City View

Premium bedding, down duvets, free minibar items, in-room safe

Classic Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Minibar (some free items)
LCD TV
Pillow menu
Down duvet
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Club lounge access, City View

Premium bedding, down duvets, free minibar items, in-room safe

Classic Room, 1 King Bed, Club lounge access, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Minibar (some free items)
LCD TV
Pillow menu
Down duvet
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View (High Floor)

Premium bedding, down duvets, free minibar items, in-room safe

Classic Room, 1 King Bed, City View (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Minibar (some free items)
LCD TV
Pillow menu
Down duvet
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Lake View

Premium bedding, down duvets, free minibar items, in-room safe

Classic Room, 1 King Bed, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Minibar (some free items)
LCD TV
Pillow menu
Down duvet
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Club lounge access, Lake View

Premium bedding, down duvets, free minibar items, in-room safe

Classic Room, 1 King Bed, Club lounge access, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Minibar (some free items)
LCD TV
Pillow menu
Down duvet
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club lounge access, City View

Premium bedding, down duvets, free minibar items, in-room safe

Junior Suite, 1 King Bed, Club lounge access, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Minibar (some free items)
LCD TV
Pillow menu
Down duvet
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club lounge access, Lake View

Combined shower/bathtub, rainfall showerhead, free toiletries

Premium Room, 1 King Bed, Club lounge access, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Minibar (some free items)
LCD TV
Pillow menu
Down duvet
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Club lounge access, Lake View

Premium bedding, down duvets, free minibar items, in-room safe

Classic Room, 2 Double Beds, Club lounge access, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Minibar (some free items)
LCD TV
Pillow menu
Down duvet
Blackout curtains
  • Sleeps 5
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Lake View

Premium bedding, down duvets, free minibar items, in-room safe

Classic Room, 2 Double Beds, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Minibar (some free items)
LCD TV
Pillow menu
Down duvet
Blackout curtains
  • Sleeps 5
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, City View

View from room

Classic Room, 2 Double Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Minibar (some free items)
LCD TV
Pillow menu
Down duvet
Blackout curtains
  • Sleeps 5
  • 2 Double Beds

View all photos for Classic Room

Combined shower/bathtub, rainfall showerhead, free toiletries

Classic Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Minibar (some free items)
LCD TV
Pillow menu
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 2 Double Beds, City View (High Floor)

Premium bedding, down duvets, free minibar items, in-room safe

Classic Room, 2 Double Beds, City View (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Minibar (some free items)
LCD TV
Pillow menu
Down duvet
Blackout curtains
  • Sleeps 5
  • 2 Double Beds

You may also like

Ad
Terrace/patio

ANDAZ NANJING HEXI, BY HYATT

Jian Ye
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 18 reviews
The price is NZ$285
includes taxes & fees
16 Dec - 17 Dec
ANDAZ NANJING HEXI, BY HYATT

About the area

Nanjing

InterContinental Nanjing by IHG puts you in the heart of Nanjing, connected to a shopping centre and within a 20-minute stroll of Nanjing University and Xuanwu Lake Park. Highlights at this luxury hotel include 4 restaurants, an outdoor swimming pool and an indoor swimming pool. .The buffet restaurant, Horizon Cafe, is open for breakfast, lunch and dinner. Deck Pool Bar is the hotel's own bar. Enjoy the 24-hour gym and seasonal outdoor swimming pool. 19375 square feet (1800 square metres) of event facilities include 8 meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Xuan Wu hotel, you'll be 2.4 km (1.5 mi) from Xuanwu lake and 3 km (1.9 mi) from Nanjing Presidential Palace.

What's nearby

  • Nanjing University - 4 min walk - 0.3 km
  • Southeast University - 10 min walk - 0.8 km
  • Xuanwu Lake Park - 10 min walk - 0.9 km
  • Nanjing Presidential Palace - 3 min drive - 2.4 km
  • Xuanwu lake - 4 min drive - 2.8 km

Getting around

  • Nanjing Zhonghuamen Station - 6 min drive
  • Jimingsi Station - 12 min walk
  • Nanjing (NKG-Lukou Intl.) - 44 min drive

Restaurants

  • ‪Club InterContinental - ‬8 min walk
  • ‪星巴克 - ‬5 min walk
  • ‪Plutø - ‬5 min walk
  • ‪星巴克 - ‬4 min walk
  • ‪McDonald's (麦当劳) - ‬8 min walk

About this property

InterContinental Nanjing by IHG

Luxury hotel connected to a shopping centre in Nanjing with 4 restaurants
InterContinental Nanjing by IHG offers its guests a seasonal outdoor pool, an indoor pool, and a 24-hour fitness centre. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 8 meeting rooms. Event space at this hotel measures 19375 square feet (1800 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury InterContinental Nanjing by IHG. An airport shuttle during limited hours is available for a fee. Free self parking is available.

This 5-star Nanjing hotel is smoke free.

  • 433 guestrooms or units
  • 82 levels
  • 4 dining venues
  • Conference rooms
  • 19375 sq ft of conference space
  • 1800 sq. m of conference space
  • Built in 2010
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
InterContinental Nanjing by IHG offers 433 air-conditioned accommodations with minibars (stocked with some free items) and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Nanjing hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Executive lounge
Shangri-La Nanjing
  • Pool
  • Hot tub
  • Spa
  • Parking included
4.6 out of 5, Wonderful, 193 reviews
The price is NZ$179
includes taxes & fees
28 Dec - 29 Dec
Shangri-La Nanjing

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 11:00 PM
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 189 for adults and CNY 94.50 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Deck Pool Bar
  • Horizon Cafe
  • Prime Restaurant
  • Summit Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Business centre
  • Conference centre (19,375 square foot of space)

Outdoors

  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 82 floors
  • Banquet hall
  • Built in 2010
  • Double-glazed windows
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities will be closed during the winter:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at InterContinental Nanjing by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 14 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for CNY 350 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 189 for adults and from CNY 94.5 for children
  • Airport shuttle fee: CNY 950 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: CNY 350 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, cash, mobile payments, Alipay and WeChat Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and outdoor lighting in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open in July and close in August.
  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 2 children aged 14 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

InterContinental Greenland
InterContinental Greenland Hotel
InterContinental Greenland Hotel Nanjing
InterContinental Nanjing Greenland
Nanjing Greenland
InterContinental Nanjing Hotel
InterContinental Nanjing
Intercontinental Nanjing Hotel Nanjing

Frequently asked questions

What is the cancellation policy at InterContinental Nanjing by IHG?

InterContinental Nanjing by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Nanjing by IHG?

As of 15 Dec 2025, prices found for a 1-night stay for 2 adults at InterContinental Nanjing by IHG on 22 Dec 2025 start from NZ$206.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Nanjing by IHG?

Yep, InterContinental Nanjing by IHG has a free self car park.

Does InterContinental Nanjing by IHG have a pool?

InterContinental Nanjing by IHG has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 7:00 AM to 10:00 PM (Seasonal outdoor pool open from July to August).

What luxury perks are available at InterContinental Nanjing by IHG?

InterContinental Nanjing by IHG features an outdoor pool, an indoor pool and 4 restaurants.

What makes InterContinental Nanjing by IHG a romantic place to stay?

Garden-view dining and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at InterContinental Nanjing by IHG.

Does InterContinental Nanjing by IHG serve breakfast?

You bet, buffet brekkie is served weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at InterContinental Nanjing by IHG?

No, but there's an airport shuttle that runs from 7:00 AM - 11:00 PM for a fee.

Is there a bar or restaurant at InterContinental Nanjing by IHG?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental Nanjing by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at InterContinental Nanjing by IHG?

No, pets and service animals are not allowed.

Reviews

InterContinental Nanjing by IHG Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 211 out of 315 reviews
Rating 8 - Good. 75 out of 315 reviews
Rating 6 - Okay. 18 out of 315 reviews
Rating 4 - Poor. 7 out of 315 reviews
Rating 2 - Terrible. 4 out of 315 reviews

Reviews

10/10 Excellent

Jinshui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staffs are very friendly and nice

A Stay of 4 nights for vacation, the hotel staffs are very nice and friendly, the location is close to the Lake and nearby site-seeing locations, right at the subway exit
Stayed 4 nights in Sep 2025

4/10 Poor

PO PO POLLY

Stayed 2 nights in Aug 2025

8/10 Good

Hui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laundry too expensive
Stayed 5 nights in Aug 2025

10/10 Excellent

Chenbi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Yi

Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Jun 2025

6/10 Okay

Verdi

Travelled with family and small children
Liked: Cleanliness, amenities
3 mins walk to Gulou station metro. Safe and good location, adjacent to small shopping mall. Staff english understanding very limited for an 5 stars international hotel. Rooms are old and need major renovations. Working chair was not working and asked to change 2x but not being done.
Stayed 3 nights in Jul 2025

8/10 Good

Jiangli, San Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is great.
Stayed 1 night in Jun 2025

10/10 Excellent

MAN WAI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room is really comfortable and beautiful, also services are very good.
Stayed 2 nights in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
N/A
Stayed 2 nights in Jun 2025

10/10 Excellent

Tian en

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay and beautiful view.
Stayed 3 nights in Jun 2025

10/10 Excellent

JUANJUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

LIANGMIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nil
Stayed 2 nights in Jun 2025

2/10 Terrible

Mohammad

Stayed 13 nights in May 2025

6/10 Okay

Lian Buck

Liked: Staff & service, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Robert

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Everything was nice except that i upgraded room to top executive floor and had to wipe the table with dust and oil. Didnt expect a hotel like Intercontinental would be like that.
Stayed 4 nights in May 2025

10/10 Excellent

karyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views. Lovely breakfast. Comfortable bed. Friendly helpful staff.
Stayed 1 night in May 2025

10/10 Excellent

Luis

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel , well maintained, located in the heart of the city , convenient and with clean and confortable spaces
Stayed 2 nights in Apr 2025

10/10 Excellent

Yan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly reception staff. Best location and view. Excellent facility!

10/10 Excellent

Yan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great view. Room facilities are perfect. One of the best breakfast buffet I had The only issue is life saver (Female) at swimming pool was unfriendly and apathetic
Stayed 1 night in Apr 2025

4/10 Poor

International

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Poor service and cheap hotel

Terrible experience, the room is over 30C in early April!! The hotel staff lied that the whole building's airconditioning does not working, ignored that the cooling system works well in restaurants, lobby, and even the hallway outside the room. They just shut the airconditioning to save money, and lied to their customers. I don't know how they manage to operate the business, it is just not a 5 star hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

xiaoli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
看全景，视野很好
Stayed 1 night in Mar 2025

6/10 Okay

Carl

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Great Hotel and Location - Let down by room temp

The location and amenities at this hotel were fantastic. It’s central with great views of the lake and an excellent breakfast fare at the buffet. However we did have some issues to the response we had to the fridge and room temperature. It was unseasonably warm when we visited. Usually during this time it’s 18-22 degrees Celsius but it was 35 degrees this day. We had travelled into Nanjing from Huangshan where it was also 33 degrees. The room when we arrived had the heating set to 29 degrees and the windows were left open. The internal temperature of the room was 32. We tried changing the room temp but the thermostat didn’t change the temperature whatsoever. We spoke to the hotel staff and they advised the the floors are set to a temp and we couldn’t change it and to open the windows which were already open. When we arrived the fridge was not on so we turned it on and changed it to the coolest setting. I travel with medication that requires it to be stored below 4 degrees which hasn’t been a problem this trip as every hotel has had refrigeration. When we called the hotel staff they advised that this was as cold as the fridge would get. They promptly provided ice. Unfortunately due to this the stay itself was not comfortable as the room only dipped under 30 degrees after 9pm. When a storm came through and kept us awake. As mentioned the hotel is great for everything else. Maybe we had an off stay as all other intercontinental experiences have been amazing.
Stayed 1 night in Mar 2025

8/10 Good

Chunhong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is excellent, except for some unpleasant check-in experience, which was resolved nicely afterwards.
Stayed 6 nights in Jan 2025

10/10 Excellent

Xudong

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025