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Fairmont Mount Kenya Safari

5.0 star property
Luxury hotel with 4 restaurants and full-service spa

Photo gallery for Fairmont Mount Kenya Safari

4 restaurants, breakfast, lunch, dinner served; local cuisine
Outdoor pool, pool loungers
1 bedroom, hypo-allergenic bedding, pillow-top beds, minibar
Villa (Sendeo) | Living area
4 restaurants, breakfast, lunch, dinner served; local cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • Laundry
  • Room service
The current price is NZ$778
includes taxes & fees
30 Sept - 1 Oct

Explore the area

View map
Mount Kenya, Nanyuki, 10400
  • Nanyuki Park
    ‪15 min drive‬
  • Nanyuki Sports Club
    ‪15 min drive‬
  • Nanyuki Show Ground
    ‪15 min drive‬
  • Nanyuki (NYK)
    ‪26 min drive‬

Room options

View all photos for Suite, 2 Single Beds (Riverside)

Suite, 2 Single Beds (Riverside)

Suite, 2 Single Beds (Riverside)

Highlights

Fireplace
Heating
Connecting rooms available
Free cots/infant beds
TV
Washer/dryer
Hypo-allergenic bedding
Pillow-top bed
  • 73 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, pillow-top beds, minibar

Deluxe Room, 1 Queen Bed

Highlights

Fireplace
Heating
Connecting rooms available
Free cots/infant beds
TV
Washer/dryer
Hypo-allergenic bedding
Pillow-top bed
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Separate sitting area
Fireplace
Heating
Connecting rooms available
Free cots/infant beds
TV
Washer/dryer
Hypo-allergenic bedding
  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, pillow-top beds, minibar

Deluxe Twin Room, 2 Single Beds

Highlights

Fireplace
Heating
Connecting rooms available
Free cots/infant beds
TV
Washer/dryer
Hypo-allergenic bedding
Pillow-top bed
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for William Holden Two-Bedroom Suites- 1 king bed and 1 twin bed

TV, fireplace

William Holden Two-Bedroom Suites- 1 king bed and 1 twin bed

Highlights

Separate sitting area
Fireplace
Heating
Connecting rooms available
Free cots/infant beds
TV
Washer/dryer
Hypo-allergenic bedding
  • 96 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Villa (Batian)

Villa (Batian)

Villa (Batian)

Highlights

Separate sitting area
Fireplace
Heating
Connecting rooms available
Free cots/infant beds
TV
Washer/dryer
Hypo-allergenic bedding
  • 139 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Manor Equatorial)

Suite, 1 King Bed (Manor Equatorial)

Suite, 1 King Bed (Manor Equatorial)

Highlights

Fireplace
Heating
Connecting rooms available
Free cots/infant beds
TV
Washer/dryer
Hypo-allergenic bedding
Pillow-top bed
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Manor)

Junior Suite, 1 King Bed (Manor)

Junior Suite, 1 King Bed (Manor)

Highlights

Separate sitting area
Fireplace
Heating
Connecting rooms available
Free cots/infant beds
TV
Washer/dryer
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed

Highlights

Fireplace
Heating
Connecting rooms available
Free cots/infant beds
TV
Washer/dryer
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 3
  • 1 Queen Bed

View all photos for Villa (Sendeo)

Villa (Sendeo)

Villa (Sendeo)

Highlights

Separate sitting area
Fireplace
Heating
Connecting rooms available
Free cots/infant beds
TV
Washer/dryer
Hypo-allergenic bedding
  • 148 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, pillow-top beds, minibar

Suite, 1 King Bed

Highlights

Fireplace
Heating
Connecting rooms available
Free cots/infant beds
TV
Washer/dryer
Hypo-allergenic bedding
Pillow-top bed
  • 73 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, pillow-top beds, minibar

Suite, 1 King Bed

Highlights

Separate sitting area
Fireplace
Heating
Connecting rooms available
Free cots/infant beds
TV
Washer/dryer
Hypo-allergenic bedding
  • 73 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for William Holden Two-Bedroom Suites- 2 king beds

TV, fireplace

William Holden Two-Bedroom Suites- 2 king beds

Highlights

Separate sitting area
Fireplace
Heating
Connecting rooms available
Free cots/infant beds
TV
Washer/dryer
Hypo-allergenic bedding
  • 96 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

About the area

Nanyuki

A luxury stay in Nanyuki awaits you at Fairmont Mount Kenya Safari. You'll be 8.9 km (5.5 mi) from Nanyuki Park and 11.5 km (7.1 mi) from Nanyuki Show Ground. Highlights at this family-friendly hotel include 4 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include body wraps and mani/pedis. The restaurant, Tusks Restaurant & Terrac, serves local cuisine and is open for breakfast, lunch and dinner. Swimming Pool Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the golf course, outdoor swimming pool, gym and indoor tennis court. 1098 square feet (102 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a sauna and a snack bar/deli. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Nanyuki hotel, you'll be 12 km (7.5 mi) from Mount Kenya National Park and 24.1 km (15 mi) from Ol Pejeta Conservancy.

What's nearby

  • Nanyuki Park - 15 min drive - 12.1 km
  • Nanyuki Sports Club - 15 min drive - 9.2 km
  • Nanyuki Show Ground - 15 min drive - 9.2 km
  • Mount Kenya National Park - 25 min drive - 13.1 km
  • Ol Pejeta Conservancy - 40 min drive - 26.2 km

Getting around

  • Nanyuki (NYK) - 42 min drive

Restaurants

  • ‪Murphy's Nanyuki - ‬13 min drive
  • ‪Sherlock's Bistro, Den & Lounge - ‬16 min drive
  • ‪Dorman's Nanyuki - ‬16 min drive
  • ‪KFC Nanyuki - ‬17 min drive
  • ‪Falcon Heights Hotel - ‬17 min drive

About this property

Fairmont Mount Kenya Safari

Luxury hotel with 4 restaurants and full-service spa
Fairmont Mount Kenya Safari offers its guests a full-service spa, a golf course, and an indoor tennis court. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 1098 square feet (102 square metres) and includes conference space. An outdoor pool, a health club, and a sauna are also featured at the luxury Fairmont Mount Kenya Safari. Self parking and valet parking are free.

This 5-star Nanyuki hotel is smoke free.

  • 120 guestrooms or units
  • 2 levels
  • 3 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 1098 sq ft of conference space
  • 102 sq. m of conference space
  • Built in 1938
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar by the pool
Fairmont Mount Kenya Safari offers 120 accommodations with fireplaces and washers/dryers. Beds feature pillowtop mattresses. Cable televisions are provided. Coffee/tea makers and minibars are provided. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

This Nanyuki hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments.

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  • Breakfast included
  • Parking included
  • Free WiFi
5.0 out of 5, Exceptional, 1 review
The price is NZ$705
includes taxes & fees
25 Sept - 26 Sept
Maisha Sweetwaters Camp

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Duma Private Dining
  • Swimming Pool Bar
  • Tusks Restaurant & Terrac
  • Zebar

Things to do

  • 9-hole golf course
  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Fishing
  • Full-service spa
  • Golf
  • Golf lessons
  • Health club
  • Horseback riding/rentals
  • Indoor tennis court
  • Mini golf
  • Mountain biking
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room cot
  • In-room washing machine/dryer
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,098 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 3 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1938
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Fireplace
  • Heating
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Washer/dryer
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Fairmont Mount Kenya Safari

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Club card: KES 30 per person, per stay.
  • Child's club card: KES 15 per stay, (from 12 to 17 years old).

We've listed all charges provided to us by the property.

The listed club card fee comprises the mandatory Conservancy Fee, collected at the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses solar energy, plus a grey water recycling system.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Fairmont Kenya Safari
Fairmont Mount Kenya
Fairmont Mount Kenya Safari
Fairmont Mount Safari
Fairmont Mount Safari Hotel
Fairmont Mount Safari Hotel Kenya
Kenya Fairmont
Mount Kenya Fairmont
Mount Kenya Safari
Safari Mount Kenya
Fairmont Mount Kenya Safari Club Hotel Nanyuki
Fairmont Mount Kenya Safari Club Nanyuki
Fairmont Mount Kenya Safari Hotel
Mount Safari Club Kenya
Fairmont Mount Kenya Safari Hotel Nanyuki
Fairmont Mount Kenya Safari Nanyuki
Fairmont Mount Kenya Safari Club Nanyuki Town
Mount Safari Club Kenya
Fairmont Mount Kenya Safari Hotel
Fairmont Mount Kenya Safari N
Mount Safari Club Kenya
Fairmont Mount Kenya Safari Hotel
Fairmont Mount Kenya Safari Nanyuki
Fairmont Mount Kenya Safari Hotel Nanyuki
Fairmont Mount Kenya Safari Club Nanyuki Town
Fairmont Mount Kenya Safari Club Hotel Nanyuki

Frequently asked questions

What is the cancellation policy at Fairmont Mount Kenya Safari?

Fairmont Mount Kenya Safari offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont Mount Kenya Safari?

As of 24 Sept 2025, prices found for a 1-night stay for 2 adults at Fairmont Mount Kenya Safari on 30 Sept 2025 start from NZ$776.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont Mount Kenya Safari?

Yep, Fairmont Mount Kenya Safari has a free self car park and free valet parking.

Is there a spa on site at Fairmont Mount Kenya Safari?

Yep, there is an onsite spa at Fairmont Mount Kenya Safari. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Fairmont Mount Kenya Safari have a pool?

Fairmont Mount Kenya Safari has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Fairmont Mount Kenya Safari?

Fairmont Mount Kenya Safari features a full-service spa, a health club and an outdoor pool. All guestrooms come with pillowtop beds, 24-hour room service and fireplaces.

What makes Fairmont Mount Kenya Safari a romantic place to stay?

Couples spa treatments and poolside dining, as well as pillowtop beds and fireplaces in the guestrooms, help set the scene for a romantic weekend at Fairmont Mount Kenya Safari.

Is Fairmont Mount Kenya Safari family-friendly?

You bet! With amenities such as babysitting services and a playground, as well as free infant beds in the guestrooms, it's no surprise that Fairmont Mount Kenya Safari is a hit with families.

Is there a free airport shuttle available at Fairmont Mount Kenya Safari?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Fairmont Mount Kenya Safari?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Fairmont Mount Kenya Safari?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Fairmont Mount Kenya Safari?

No, pets and service animals are not allowed.

Is there a golf course on site at Fairmont Mount Kenya Safari?

Yep, Fairmont Mount Kenya Safari has a 9-hole golf course. Golf lessons and mini golf are also available.

Reviews

Fairmont Mount Kenya Safari Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 23 out of 34 reviews
Rating 8 - Good. 9 out of 34 reviews
Rating 6 - Okay. 1 out of 34 reviews
Rating 4 - Poor. 1 out of 34 reviews
Rating 2 - Terrible. 0 out of 34 reviews

Reviews

10/10 Excellent

Chris

Stayed 1 night in May 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay and beautiful view

My family and friends thoroughly enjoyed our stay at Fairmount Mount Kenya Safari. On our next visit to Kenya we will stay longer than 2 nights so we can spend more time enjoying the hotel.
Stayed 2 nights in Jan 2025

8/10 Good

Laura, Las Vegas

Stayed 1 night in Aug 2024

10/10 Excellent

Dewayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff did an excellent job. Very service oriented. Animal orphanage was awesome. Got to get up close with several African animals.
Stayed 1 night in Jul 2024

8/10 Good

HEZEKIEL

Stayed 3 nights in Dec 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful setting w luxury amenities.
Stayed 1 night in Oct 2023

10/10 Excellent

Teddy

Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Apr 2019

8/10 Good

Sabra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect Easter at Mount

The place is really beautiful. The staff are very friendly and their services are efficient i had a problem with hot water and is was fixed in minutes. The fire place and hot water bottles at turndown was really good. I feel the food needed some improvement especialy breakfast. Also consider serving pork on different stations not same with the other foods.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyed our stay, a place of great character, with lots of special touches.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A privilege to be so close to the animals.
Stayed 1 night in Dec 2017

4/10 Poor

Rima

Liked: Cleanliness, property conditions & facilities, room comfort

Living on reputation-bad service

No doubt the grounds and our suite was wonderful, the fireplace was a lovely touch. There were too many small things that went wrong which ended up making it an annoying and bad experience. Breakfast team took at least 40 minutes after opening to get coffee, toaster etc going after announced opening time to the frustration of many clients who had outdoor activities planned. Apparently this establishment does not serve butter... just margerine. No coffee service.There was no quiet place for other clients who were drowned out by a large extremely noisy group. Details in the rather costly suite : one mattress had a dent in it compared to other mattress... making it a slopiey experience. My pan seared fish was raw...which I sent back. husband ate his dinner alone - new fish took half an hour. I left grumpy and disappointed. Could not get away sooner..
Stayed 2 nights in Jun 2017

10/10 Excellent

Nancy, Vermont, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extraordinary in every way

I stayed here 30 years ago. The heart and soul of the place remains intact, with exquisitely appointed rooms. This is one of the finest hotels in the world. Stay here if you can.

10/10 Excellent

Ian, Yorkshire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fairmount Wow

The hotel was set in a fantastic area, the staff were fantastic & very helpful. Food was diverse which will suit many taists. There was plenty of space for kids to run around in. The rooms were fantastic, clean & well maintained. I will be going back again.

10/10 Excellent

Annabelle, Dubai, UAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning hotel

Beautiful, historic building. The grounds are breathtaking and very well maintained with peacocks and other colourful birds wondering around. Lots of activities to choose from.

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in Nanyuki!

Loved this place. Great rooms - comfy beds and fireplace. Fantastic bar and lounge area. Stunning grounds - golf course, pool, walking trails, and more. Would definitely recommend it while in Nanyuki.

8/10 Good

TIMOTHY, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classic British rustic chic safari setting

The room was beautiful with 2 French doors overlooking the grounds and lawn. Nighttime service included turndown, lighted fireplace (if desired), and an old-style hot-water bottle as there is no central heating or cooling. I kept the French doors open at night for the pleasant air and the sound of distant birds and animals. Of particular note is the animal orphanage as part of the complex. Great experience to see, pet, and feed many of the animals while learning about the hotel's conservation efforts. Meals were bountiful, although dinner entrees, while fine, were not noteworthy.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Already plotting a return

Stunning scenery

10/10 Excellent

Ashmi, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heaven

We had just finished our hectic safari trio so staying here was completely relaxing holiday.

8/10 Good

Robert, Nairobi

Liked: Cleanliness, staff & service

Nice hotel but over-priced

A lot of things about this hotel are fantastic, particularly the staff and the setting. They have made some effort with renovations over the last few years but the room we stayed in (room 209) had some serious issues; you could hear the generator whenever it was running (including the siren to alert staff when it goes on/off), there was a very loud drip just outside the windows (it had been raining a lot) and the key card for the door failed on about 7 occasions (in a 24 hour period...). With the prices that are being charged we were INCREDIBLY DISAPPOINTED with the room, it really was scandalous.

10/10 Excellent

David, Morgantown, WV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the visit

The Resort mostly lived up to my expectations. The location was spectacular with Mount Kenya as a backdrop. The grounds are beautiful and meticulously maintained. The meals were superb. We enjoyed horseback riding, the wildlife orphanage, which surpassed my expectations, and safari to Olpejeta. My one gripe was that there was no wifi in the rooms. In this day and age, that should be a given, even at a resort.

10/10 Excellent

paul, Washington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mount Kenya

Fabulous place, could not have been nicer. We will go back.

10/10 Excellent

GG, Bangalore, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Everything was perfect with the exception of very high rates for anything extra that you wanted - such as fishing or golf etc.

6/10 Okay

paul, UK

Liked: Cleanliness, property conditions & facilities, room comfort

Staff willing but lack leadership

Wonderful room with view of Mt Kenya. Top of Mt often covered in cloud. Three of the 4 dinners we ate their were buffet. They seem to revert to buffet when they have more than 20 for dinner. They appear to need to enter every detail in one computer terminal which creates queue of waiters wait to enter details and not serving. The grounds are lovely although can appear like a prison. They are paranoid about guest security therefore don't expect to leave the hotel unless you are in a vehicle. Donot have a cottage near to the helicopters unless you want an early morning call as they fly guests to Mt Kenya. Sweetwaters is better.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NOT AS MANY ANIMALS

YOU NEED TO GO TO OTHER PARKS TO SEE ANIMALS..NOT AS MANY AS MAASI MARA..THE HOTEL IS LOVELY..