Comfort Zone Naples

Property class: 4

Photo gallery for Comfort Zone Naples

A balcony with two wooden chairs and a small table, overlooking a cityscape with historic buildings.
A modern bathroom with a spa tub, a fireplace, and a mounted TV.
A hotel room with a bed, a small table with chairs, a bathtub, and a large window with curtains.
A building facade with a wooden door, a sign for 'Customer Service', and multiple business signs including 'Gran Caffè Pasquari' and 'Toraldo'.
A room with a glass table and chairs, a wooden cabinet, and a view of buildings through large windows.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping
The current price is NZ$280
includes taxes & fees
22 Oct - 23 Oct

Explore the area

View map
Via Loggia Dei Pisani 25, Naples, NA, 80133
  • Place, Via Toledo
    ‪5 min walk‬
  • Place, Molo Beverello Port
    ‪7 min walk‬
  • Place, Port of Naples
    ‪7 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪12 min drive‬

Room options

Comfort Room, Balcony

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Classic Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Comfort Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Royal Room, Sauna

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Luxury Room, Sauna and Hot Tub

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Room, Balcony - Dependance

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Deluxe Double Room with Balcony - Dependence

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Comfort Room, Kitchen and Whirlpool, City View - Dependance

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

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About the area

Naples

Comfort Zone Naples puts you in the heart of Naples, within just a 10-minute stroll of popular attractions like Port of Naples and Via Toledo. Highlights at this guest house include free in-room WiFi. .This smoke-free guest house offers free WiFi in public areas, express check-out and tour/ticket assistance. Plus you'll find a front desk safe and a lift. There's also the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 4-property class Naples City Centre guest house include Molo Beverello Port and Spaccanapoli.

What's nearby

  • Piazza del Municipio - 3 min walk - 0.3 km
  • Via Toledo - 5 min walk - 0.5 km
  • Molo Beverello Port - 7 min walk - 0.6 km
  • Spaccanapoli - 7 min walk - 0.6 km
  • Port of Naples - 7 min walk - 0.6 km

Getting around

  • Università Station - 2 min walk
  • Napoli Marittima Station - 11 min walk
  • Naples International Airport (NAP) - 27 min drive

Restaurants

  • ‪KOI sushi restaurant - ‬3 min walk
  • ‪Osteria da Ciccio e Mery - ‬4 min walk
  • ‪Kitebeer - ‬4 min walk
  • ‪Signora Bettola - ‬3 min walk
  • ‪La Nova Central - ‬3 min walk

About this property

Comfort Zone Naples

As a guest of Comfort Zone Naples, you'll find tour/ticket assistance, express check-out, and a front desk safe. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee.

This 4-star Naples guest house is smoke free.

  • 9 guestrooms or units
  • 7 levels
  • Front desk (limited hours)
  • Express check-out
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
Comfort Zone Naples offers 9 accommodations with espresso makers and a safe. This individually decorated accommodation includes desks. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bidets, complimentary toiletries and hairdryers.

This Naples guest house provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 8:00 AM to 11:00 PM at scheduled times and on request

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee: EUR 15 for check-in between 8:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 7:00 PM
The check-in location differs from the property location; go to: [Via Loggia dei Pisani 25]
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's breakfast is served at a nearby bar, located 5 meters away.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

American ExpressMastercardVisa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100.00 per stay
  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 40 per room (one-way)
  • Late check-in fee: EUR 15 for check-in between 8:00 PM and midnight

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

Property Registration Number IT063049B4ACOXJ69L

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Zone Naples Guesthouse
Comfort Zone Naples house
Comfort Zone Naples Naples
Comfort Zone Naples Guesthouse
Comfort Zone Naples Guesthouse Naples

Frequently asked questions

What is the cancellation policy at Comfort Zone Naples?

Comfort Zone Naples offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Zone Naples?

As of 25 Sept 2026, prices found for a 1-night stay for 2 adults at Comfort Zone Naples on 22 Oct 2026 start from NZ$280, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Comfort Zone Naples?

The closest beach to Comfort Zone Naples is Mappattella Beach (2.3 km).

What makes Comfort Zone Naples a romantic place to stay?

A champagne service and romance packages, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Comfort Zone Naples.

Is there a free airport shuttle available at Comfort Zone Naples?

No, but there's an airport shuttle that runs from 8:00 AM - 11:00 PM on request for a fee.

What time are check-in & check-out at Comfort Zone Naples?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Comfort Zone Naples?

No, only service animals are allowed.

Comfort Zone Naples Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 39 out of 69 reviews
Rating 8 - Good. 16 out of 69 reviews
Rating 6 - Okay. 9 out of 69 reviews
Rating 4 - Poor. 3 out of 69 reviews
Rating 2 - Terrible. 2 out of 69 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host was amazing, there were room cleaning service
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, property conditions & facilities
The room was beautiful! It had a sauna inside the room we were mind blown. Clean, well located simply amazing!
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Sunny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick easy check in. Woman working front desk was very nice. Great location to sites. Clean room, bed comfortable
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Chintan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the port, metro line and the port. So if you need to travel anywhere away from Naples for day trips it was super convenient. Daily free breakfast was nice. The front desk manager is super helpful. Finding the door to the property was a little challenging but it was something we laughed about later for our own stupidity.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

BJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was perfect. The onsite staff were extremely accommodating. On our next stop in Naples we will be back. Thank you!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Very spacious hotel rooms on a high floor in the city center. Despite this, was a very reasonable price and was very well kept.
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Daniella

Disliked: Cleanliness, amenities, property conditions & facilities
It’s okay…to sleep one night and thats it. We arrived at 8pm and hotel is located in a dark alleyway.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Akshubhitha

Liked: Cleanliness, amenities, property conditions & facilities
You get exactly what is advertised. My only hiccup was that the heat doesn’t turn on in the city of Rome till 15th Nov and I was cold before that 😅
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Vonetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, our room was very clean and well equipped with towels and drinks facilities. The host was lovely and online check in was straightforward. Don't let the street to the accommodation put you off because we didn't feel unsafe at any point. Ignore negatives and embrace it for what it is. We really enjoyed our stay and the host contacted me when I left my ID on departure overall a positive enjoyable experience and no regrets. Love the chaoticness that Naples has to offer!
Stayed 2 nights in May 2025
Verified review

8/10 Good

Malgorzata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfekte Lage um Neapel zu besichtigen. Bisschen schwer zu finden, aber sonst weiter zu empfehlen. Kein richtiger Frühstück, nur paar Kleinigkeiten (alles süß) im Flur aufgestellt und essen muss man im Zimmer
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Hanne- Kristin

Liked: Cleanliness, property conditions & facilities
Komplisert innsjekking. Frokostmenyen var dårlig. Veldig god seng. Deilig med balkong.Sentralt i Napoli.
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Emanuele

Purtroppo il menù è a buffet in corridoio poi devi portartelo in camera dove non c'è spazio per 4 persone
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Laura

Liked: Cleanliness, amenities, property conditions & facilities
All'accoglienza personale disponibile e simpatico. Posizione centralissima e comoda per raggiungere tutto. Colazione top al bar. Unica pecca è stata il servizio di deposito bagaglio il giorno della partenza. Nessuno alla reception e nessuno che rispondeva al telefono nel momento in cui dovevamo ritirare i bagagli
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

NICOLA

Liked: Cleanliness, amenities, property conditions & facilities
stanza pulita e molto confortevole, Annalisa top!!!
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Mario

Liked: Staff & service
Posizione ottima, troppi scalini nella camera, sono pericolosi
Stayed 1 night in May 2025
Verified review

6/10 Okay

Taerik

Disliked: Room comfort

Mwai…

Arrivée facilitée en dehors des horaires d ouverture, la suite n a que le spa dommage. Le choix a été fait de pars les avis mais bof literie abîmée le cadre est sympa le petit dej au bar d à côté juste horrible limite degueux. Impression mitigée mais si retour sur Naples le comfort zone ne sera pas choisi. J allais oublier les sms pour savoir si on a libéré la chambre à 08h du mat 😂😂 mais l accueil et la communication était sympas
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hemos estado en total 4 noches en fechas y habitaciones distintas. Tiene 2 direcciones una en frente la otra con varias habitaciones. Escogí este B&B porque me pareció una zona dónde podíamos ir caminando a todas partes (centro, vía Toledo, Quarterie español, plebiscito y coger ferrys) o en metro si hacía falta como fue el caso para ir a la estación de tren. Cogimos ferry para Capri y fuimos caminando a la terminal, esta cerca. También cogimos el Alibus en la parada del puerto, esta cerca. Las 2 habitaciones que cogimos eran amplias, con luz, balcón, limpias y bien insonorizadas. Obviamente se oye el tránsito de Nápoles, pero dónde no se oye... las habitaciones están bien aisladas el ruido que se pueda oir de tránsito es el normal de todo Nápoles. Habitaciones limpias, cambian toallas, hacen la cama pero no cambian sábanas, no hay champú si jabón. La atención recibida por Annalisa fue muy correcta: enseguida nos contactó antes de llegar para concretar hora de llegada, nos guardó las maletas tres días sin cargo mientras hacíamos ruta por la costa de Amalfi y volvíamos al hotel. El desayuno que dan es un vale para el bar de abajo: Pascucci Gran Caffé. Este bar está genial, desayuno típico de Nápoles croissant o sfogiatella o ... más café y un zumo, todo buenísimo.
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Amandine

Liked: Staff & service
Logement très bien placé, parcontre la chambre a besoin d'un rafraîchissement.. Manque d'information pour le petit déjeuné.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien situé

Très belle chambre spacieuse belle salle de bain avec grande douche. Proche du centre historique et du port
Stayed 3 nights in Aug 2022
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Find Somewhere Else to Stay

My husband and I booked a room with a sauna and spa tub at Comfort Zone planning on it being the grand finale to our Italy vacation. This place turned out to be not just the worst place that we stayed at in Italy, but the worst hotel experience of our lives. We settled down in our room and upon getting into the tub, I was immediately electrocuted when I turned on the jets. To make matters worse, the jets began spewing out massive amounts of brown scum all over my husband and I. We immediately got out, turned everything off, began draining the tub and got in the shower (which had black mold in it). As it drained, the jets turned back on, which sprayed water all over our room due to the lower water level of the tub. We frantically tried to turn them off, however, we were badly electrocuted each time we tried to press the button while being doused in scum water. Finally, the jets turned off on their own. At this point, the room and our luggage was completely water logged. My husband had to actually dump water out of his suitcase. We contacted the host, who refused to drive across town to help us due to it being late at night and a long drive. Frustrated, we got in bed to try to at least get a few hours of sleep. We were awoken to the horrible noise of the jets coming back on later in the night, which we again were electrocuted and unable to shut off. The host refused to help refund us the following morning and has been uncooperative with hotels.com requesting a refund for us.
The remaining scum left in the tub after draining it and some of the towels that we had to use to mop up the flooded floor and our luggage
The remaining scum left in the tub after draining it and some of the towels that we had to use to mop up the flooded floor and our luggage
One of the switches that failed to turn the tub’s jets off.
One of many black mold spots in the shower.
Stayed 1 night in May 2022
Verified review

6/10 Okay

lucilla

Liked: Staff & service
Pagato anticipato alto prezzo x camera tripla e ci hanno assegnato una doppia per 3 persone. Dopo 3 ore di discussione e presa in giro, ci hanno rimborsato la differenza. Non merita il punteggio 9 come scritto. Siamo stati bene, cmq, dopo l'inizio snervante. Ottima posizione, personale gentile, pulizia discreta, mancanza di una hall, letti comodi, tv difettosa e pure il riscaldamento difettoso. Necessaria matutenzione e controllo prima di assegnare la camera. Vista una tripla che tripla era e non c'era paragone con quella assegnata a noi. I Clienti sono preziosi. Nn si prendono in giro a 384 euro 3 notti una doppia passata x tripla. Pagare in anticipo a scatola chiusa è sempre troppo rischioso e per le prossime volte contatterò direttamente la struttura ovunque io vada per non trovarmi piu in situazioni incresciose. La signora Annalisa molto gentile e con grande savoir faire.....esasperante....Nel complesso tutto poi si e risolto ...ma che fatica..
Stayed 3 nights in Mar 2022
Verified review

10/10 Excellent

Edoardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siamo stati coccolati dall’inizio fino oltre la fine. Annalisa non ci ha fatto mancare niente ed era disponibile a qualsiasi orario. Lo consiglio a tutti!
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice small hotel in a very good location. At walking distance from most of Napoli's main attractions. Our room had a Jacuzzi and Sauna which we enjoyed very much. Annalisa was attentive, polite and courteous.
Stayed 3 nights in Sep 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Siamo stati benissimo, Annalisa ci ha fatto il check-in e soddisfatto le nostre esigenze in tutto e per tutto rendendosi sempre disponibile. La camera bellossima, Suite Royale, non volevamo più andare via! La zona ben servita, raggiungibile facilmente con i mezzi pubblici e accanto ad attrazioni turistiche storiche messe a disposizione del pubblico in modo generoso (Castel Sant'Elmo e Castel dell'Ovo)
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Friederike

Liked: Cleanliness, staff & service, property conditions & facilities

Schönes Zimmer in guter Lage.

Schönes, sauberes und modernes Zimmer. Allerdings hatte es ein bisschen den Stil eines AirbnB.
Stayed 1 night in Jan 2020